Trusted Agent profile · Taunton
★★★★★
140 reviews across 2 platforms
Winchester House, Deane Gate Avenue, Taunton, TA1 2UH
Greenslade Taylor Hunt's office in Taunton, at Winchester House, is rated 4.2 out of 5 across 140 reviews on two platforms, including 4 Google reviews rated 5.0.
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Every review we hold for the Taunton office, from every platform, shown as written. First names only.
1/5
TrustpilotThe bad experience I my have renting…
The bad experience I my have renting for them ..I stay for over 6weeks to fix the shower wich wass broken in my first moving there, since now and they don't care about ..I call maintenance them make me redirected for bridgwater management, and management say me to wait to call me back maintenance because is not their business to repair the shower ...bridgwater Gth agency..
1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
1/5
TrustpilotYou Let Us Down!!
Initially Tom from their Burnham On Sea Branch when taking our home on with them was kind, friendly and professional. We agreed to go ahead with them and sincerely believed in our heart of hearts had explained our circumstances. Let's leave it that there was a definitive breakdown in communication at that BUT without going into explicit, specific detail do feel they let us down. We therefore could only appraise this company as "one star". Caution would be advised when considering potential dealings with GTH Burnham On Sea Branch
1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
5/5
TrustpilotAbsolutely first rate service - highly recommended!
Absolutely first rate service - highly recommended! GTH recently handled both sides of our house move - sale and purchase. The whole team in the Taunton office provided an extremely reliable and professional service. Communication was prompt and efficient throughout. They marketed our former home very quickly and professionally and secured us an offer that exceeded our expectations. The support and communication we received when it came to negotiations on the purchase of our new house were invaluable, and a difficult chain was managed with patience and aplomb. Most importantly, we were never left to feel as though we had been forgotten about, or were ‘just another client’. If only more agents offered this kind of service. Thank you GTH!
1/5
TrustpilotMost branches of GTH Offer good service…
Most branches of GTH Offer good service however the exception is Yeovil Unhelpful and non accommodating in my desire to view as a cash buyer. I found them arrogant and would only rate them 1 star however to put into context their Burnham Branch the complete opposite and good to deal with as were Chard so they can offer good service I suspect it is the management at Yeovil that is at fault
1/5
TrustpilotPoor communication
After an initial meeting with staff at Burnham on Sea office, where they came across as helpful and professional for a valuation our late Mother's bungalow, we put the property in their hands to sell. The photos were not good and communication very poor. We had viewings for which we received no feedback. Have since moved the property elsewhere.
5/5
GoogleThanking Stephen Bainbridge for providing a 'fireside chat' to our postgraduate architectural students - soon to be Architects. It was a perfect selection of issues they encounter daily, explained from a planner's perspective with constructive pragmatism. Look forward to welcoming him back in the future! Wendy Colvin, Architect & Programme Leader Part 3 at UWE, Bristol
5/5
TrustpilotFriendly and helpful
The staff worked very hard on my behalf, I would use them again.
Dear Paula, thank you so much for your kind review. We were pleased to assist with your move and wish you well. - GTH
1/5
TrustpilotThe Yeovil branch is awful
The Yeovil branch is awful, they have no mannars, people skills or negotiating skills. Terrible service and a real let down and I have since heard a few more bad stories from people I know about GTH. I would advise anyone not to use them! I definitely will never use this company again.
1/5
TrustpilotAwful company with lies all over their…
Awful company with lies all over their websiteThey state that they are helpful and are the ‘top’ letting and sales agents in the EX16 area, yet their staff can’t be bothered to contact potential customers several times before ultimately moving on with accommodating someone in a property and STILL not informing those who were interested Pass the buck quicker than Americans Avoid at all costs. Especially letting team.
1/5
TrustpilotJames Waterman
James Waterman, Chard office -
1/5
TrustpilotDisappointed with lack of communication
Awful communication with James in the Chard Office.He was not interested at all. It took us 10 days of chasing (and a nudge from his secretary) to finally get a reply after putting in an offer. I would not recommend after my experience.
1/5
TrustpilotDiscrimination against disabled…
Discrimination against disabled clients. Not entitled to cheapest accomodation on the market because I don't earn over 21k. Fobbed off to the council who won't help either.
1/5
TrustpilotPathetic over 2 weeks to get property…
Pathetic over 2 weeks to get property shown online and still no for sale board
5/5
TrustpilotVery helpful
Dear Mr Hammersley, thank you for your kind words - we are delighted that you are pleased with the service you received and we wish you well for the future. Best wishes, GTH
5/5
TrustpilotGth in Yeovil
Gth in Yeovil.
Thank you for your kind review. We’re delighted to hear that you had such a positive experience with our Yeovil team. We are pleased we were able to support you throughout your purchase and make the process as smooth and well-communicated as possible. We'll be sure to pass on your lovely comments to the team. Wishing you every happiness in your new home. All the very best ~ GTH
5/5
TrustpilotWell done Curtis
Well done Curtis. Excellent work today. Polite, punctual and knowledgeable
5/5
TrustpilotProfessional service with good comms
Rating only, no written review.
Dear Darren, thank you for your kind feedback! We’re so pleased to hear you were happy with our service and communication. It was a pleasure assisting you, and we really appreciate you taking the time to leave us a review. ~ GTH
5/5
GoogleRating only, no written review.
Thank you! Best wishes ~ GTH
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