Trusted Agent profile
★★★★★
36 reviews across 1 platform
5a Victoria Road, Tamworth, B79 7HL
Smiths Estate Agents's Tamworth office at 5a Victoria Road is rated 3.6 out of 5 across 36 reviews on 1 platform, including 36 Google reviews rated 3.6.
Every review we hold for the Tamworth office, from every platform, shown as written. First names only.
5/5
GoogleWould highly recommend Smiths East Leake office, particularly Jane, Lucinda and Tom... recently completed on our property and Smiths couldn't of done any more to make it a smooth journey. We had many hurdles along the way (which weren't caused by Smiths) and every time this fabulous team stepped in to assist and resolve. Amazing! Thank you all so much! We won't be back... but purely because you have found our forever
1/5
GoogleThis Estate Agent feels he can value a property without actually viewing it and without considering real live evidence. I used to be an Estate Agent and would never dream of speaking to a vendor in this way, or valuing their home without even actually seeing it. Having had interest in my home at a much higher value this agent planned to market at £25k beneath this value. I feel very messed about by this agent, as I had explained initially on booking my valuation of what I wanted to achieve for my home and provided evidence of the interest at the higher value only to discover on the day of valuation that this agent didn’t believe the current market value. The property market has changed considerably over recent years, but this agent wants to ignore the current and real price increases and win a fast fee quite clearly. My advice to MR Smith would be to look at the real current market prices instead of just going on previously sold prices of all of the tired rented out similar houses of times gone by.
1/5
GoogleUnreliable and poor handling of my offer. I put in an offer for a house I was looking forward to buy, arranged for a second viewing and never received any more messages from them. I call myself only to be informed the property was sold just an hour before me calling. I was willing to offer a higher bid and also accelerate the process if told. Then they proceed to tell me how it was my fault for not rushing in to buy the property. Utterly unprofessional, I would not recommend their services to anyone looking for a home.
1/5
GoogleI have just endured a very poor experience from start to finish, firstly Smith’s want to sell your property at the markets cheapest price so they gain a sale, secondly very poor communication , thirdly a very low quality sell/viewing technique and then a constant pushing to lower your price even more. Smiths did the viewings, they left my property unlocked on two occasions . I finally had an offer, these people constantly messed me about but smiths were totally on their side, so no integrity, eventually I backed out as it was enormously stressful and then smiths sent an email with an invoice for their 1% fee with a further message threatening debt collection if I don’t settle before end of February. Smiths are a stealth operator and the poorest estate agent I have come across, I think their approach is scandalous and everyone should be made aware. I will now spend my time making sure they cannot repeat this and upset more people. KEEP AWAY FROM SMITHS IN EAST LEAKE, QUORN AND CHARNWOOD
5/5
GoogleNick has been a valid member of Tamworth's housing scene for many many years and he's the man to see about renting!
1/5
GoogleSent emails back and forth with regards to a viewing. Have got the confirmation in black and white on my emails. Get to the property and no sign of anyone. Got in touch with the rudest agent for her to tell me the property was reserved the night before of our viewing. Travelled 45 mins, thanks for the waste of time and energy x
1/5
GoogleTerrible estate agents, Tamworth branch. Letting a property out that was infested with fleas, ants and riddled with asbestos (Greenhill close dosthill) the landlady was by far the worst person I’ve ever dealt with, constant harassment and stalking. Quick enough to take your money but not willing to do anything when there’s a problem raised. Avoid!
5/5
GoogleI have used many rental agents and have never felt compelled to write any of them a positive review until now. Smith's were excellent. They came out to the property quickly, got it online quickly, found a tenant and did all the paperwork efficiently. I received the remainder of the first month's rent on the day the tenant moved in. Their fee was very reasonable. I would not hesitate to use them again.
5/5
GoogleHelen, Anita and the team are truly professional. A lovely bunch that can be relied on, no matter what occurs. Many thanks, Vik
1/5
GoogleThe worst real estate agent i have ever dealt with. I am referring to Loughborough branch. The sales team prevent you from viewing the houses unless you plan your mortgage advisor, which charge you fortune for, through them. NOT RECOMMENDED AT ALL.
5/5
GoogleStaff realky helpful from initial enquiry to valuation. To follow up nothing too much trouble. Gave positive and negative feed back on my property and how to move forward etc. From pricites to declutter.
5/5
GoogleI have had dealings with Smith's for over 20 yrs. Very friendly professional local estate agent. Wouldn't think of using any other in Tamworth.
5/5
GoogleI have had dealings with Smith's for over 20 yrs. Very friendly professional local estate agent. Wouldn't think of using any other in Tamworth.
5/5
GoogleI have had dealings with Smith's for over 20 yrs. Very friendly professional local estate agent. Wouldn't think of using any other in Tamworth.
5/5
GoogleVery good customer service, willing to help at all times and open on a Saturday so as not to inconvenience those working a daily grind of 9-5 mon to fri unlike other letting agents nearby. Would use again if I moved back to Tamworth.
5/5
GoogleBest estate agent in Tamworth. Honest and friendly staff
5/5
GoogleVery friendly yet utterly professional staff .
5/5
GoogleBrilliant Estate Agents . Personal service. Very professional.
5/5
GoogleI currently have a let property managed by them and I am very satisfied. Good service and response on time. I highly recommend.
1/5
GoogleRating only, no written review.
5/5
Googlealways a great service
1/5
GoogleNot very helpful, would never use them
5/5
GoogleVery friendly staff, easy communication.
5/5
GoogleVery friendly staff, easy communication.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smiths Estate Agents's Tamworth office has 36 reviews across 1 platform: 36 on Google.
Smiths Estate Agents Tamworth is rated 3.6 out of 5 across all 36 reviews, and 3.6 out of 5 on Google from 36 reviews.
Smiths Estate Agents Tamworth, 5a Victoria Road, Tamworth, B79 7HL.
