Every review we hold for the Tamworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly, honest and upfront
Visited St Mary’s Park today with my husband and met with Vic. We really enjoyed our visit, we found Vic was really friendly and easy to talk to. Nothing was too much for her and she explained everything well to us. She had great knowledge of the plot and properties she had available to sell. She ensured we had all the information and gave us literature to take away and refer back too. We would have full confidence in purchasing a property from her. I value someone who is upfront and honest, which Vic absolutely was. Highly recommend.
Katie · 10 February 2026
★★★★★ 5/5
TrustpilotVery friendly, helpful and knowledgable
I dropped by Shelbourne Estates site yesterday to make an appointment and was very impressed by the knowledge and friendliness of your sales person Alison. I live in a Morris Homes house in Stamford and am considering moving to the Cambridge area. Alison was so helpful. Great experience. Would recommend
Jan · 13 September 2026
★★★★★ 5/5
TrustpilotRivington Park
We visited the Rivington Park development. Immediately we were made to feel welcome. Hannah was extremely polite, friendly and patient and showed us a variety of properties. She explained all the options and was great with our little one-we really appreciated this. Thank you so much for your time and all your help.
AD · 24 August 2026
★★★★★ 5/5
TrustpilotHaving recently moved in to our new…
Having recently moved in to our new beautiful home with Shelbourne estates, Hunsbury Grange. We have found the whole team fantastic and made us feel just at home. Special thanks to Scott, the site manager in his effectiveness in dealing with any concerns we have had.
Big thank you!
Ben · 14 September 2026
★★★★★ 5/5
TrustpilotExcellent on site viewing
The lady site representative at The Meadows site in Macclesfield was very welcoming. She gave us a helpful summary of their properties and features. We were also able to view one of the show houses where she explained the main features and we were able to see the quality of the building and its fittings. She also explained how various options were available to buy a property such as Part Exchange and Smart Move.
David · 23 February 2026
★★★★★ 5/5
TrustpilotOverall
Overall, we are very happy with our experience with Morris Homes. Jess was fantastic throughout the entire process; she kept us updated with regular messages and photos of the building progress, which was a lovely touch. She was incredibly patient, taking the time to explain everything about the property and following up consistently for our various appointments. Her helpfulness made a huge difference.
Abijith · 10 May 2026
★★★★★ 5/5
TrustpilotI recently visited the Shelbourne…
I recently visited the Shelbourne estates in Fulbourn (Cambridge) and Ali was incredibly helpful, welcoming and professional. She answered all my questions and provided a clear overview of the buying process. It was lovely meeting her and made the home-hunting experience much more enjoyable!
Chiara · 17 September 2026
★★★★★ 5/5
TrustpilotSpoke to Chris at Redditch today.
Spoke to Chris at Redditch today.. he definitely has the gift of the gab 🤩made me feel listened too and understood our position completely , also explained the options going forward .. thank you Chris I’ll be back with a sale hopefully 🤞🏻🤗
Emily · 12 September 2026
★★★★★ 5/5
TrustpilotWe visited Morris homes at Arden Park…
We visited Morris homes at Arden Park and were greeted by a great guy named Chris,we viewed the fantastic show homes. Chris was informative knowledgeable and answered all questions. Thank you so much Chris and would highly recommend buying from Morris homes. Lynn and Will.
Lynn · 21 August 2026
★★★★★ 5/5
TrustpilotShelbourne Estates Hunsbury Grange
When we first visited Shelbourne Estates at Hunsbury Grange, Pauline made us feel at ease and at home already. The second time when we had loads of questions about a specific home, we met Lynne and was also lovely, was patient throughout the process, was thorough in explaining things and gave us the motherly vibe which we really appreciated as a young couple whose weighing a lot of options!
Customer · 23 February 2026
★★★★★ 5/5
TrustpilotTracy at Arden park has been fantastic…
Tracy at Arden park has been fantastic throughout the buying experience even when I decided to switch plots she made everything simple and easy. After visiting many different developments and countless visits the customer service at Shelbourne Estates has been by far the best of any builder. A big credit to the company I haven’t been easy to deal with and asked so many questions but always takes the time to answer everything.
Jav · 13 December 2025
★★★★★ 1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Morris Homes.
We purchased our new-build apartment in 2022 and were given a LABC Warranty cover note, but it took almost four years to finally obtain the warranty certificate.
The issue became critical when we decided to sell our apartment, as our buyer’s solicitor required the certificate and our sale was put at risk because of the delay.
Despite repeated emails and chasing, communication from Morris Homes was extremely poor. We even submitted a formal complaint, which was completely ignored, we received no response whatsoever, not even an automated acknowledgement.
We eventually had to escalate the matter, including contacting our MP/councillor, before the situation was finally resolved.
Thankfully, we have now received the certificate, but the amount of time, stress and uncertainty caused by this process was completely unacceptable.
I hope Morris Homes improves its communication, complaint handling and after-sales support so other homeowners don’t have to go through the same experience.
Jocelyn · 28 September 2026
★★★★★ 5/5
TrustpilotAbove and beyond support
We recently bought our new home through Morris Homes, and Ann was absolutely exceptional throughout the entire process. From start to finish, nothing was ever too much trouble, no question was too small, and no request was an inconvenience. Ann made everything feel effortless and kept us reassured every step of the way. Her professionalism, friendliness, and genuine care made such a difference to our home-buying journey. We couldn’t have asked for a better experience and are so grateful for all her support.
Laura · 12 September 2025
★★★★★ 5/5
TrustpilotHugglescote Grange
Having moved into our new build home in June we can honestly say the team at Hugglescote have been excellent!! Jack and Pauline helped with the purchase they provided all the information we needed and just getting everything sorted - from the day we phoned to make an enquiry to making our reservation Jack was able to answer our (many) questions. We were pleasantly surprised by the build quality and the ‘extra features’ that were included as standard - turfed garden/burglar alarm/outside tap and spot lights in kitchen and bathroom. Following completion and moving in the site team - Martin and Richard were on hand to help with our snagging list - most of which were very minimal and all sorted out in relatively good timing and with very minimal disruption to ourselves.
Alice · 10 September 2025
★★★★★ 5/5
TrustpilotHannah at Rivington Park
It is so clear that Hannah cares deeply about every customer who walks through the door and it is her mission to help you find your dream home.
She has been patient, helpful and provided us with so much guidance and reassurance. As first time buyers this has given us so much relief.
Hannah’s honesty and thorough explanations has helped us make better decisions and provided us with clarity.
Service has been exceptional. We can’t wait to get moving !
Maddie · 18 September 2026
★★★★★ 5/5
TrustpilotExcellent overall experience (@ Shelbourne Orchards, Cambridge)
We moved in a couple of months ago and have had an excellent experience. Ali in the sales office has been incredibly helpful, friendly, and very patient with us. We weren’t the quickest to make a decision (we never are), but Ali gave us the space to go at our speed. She walked us through the process clearly and confidently, even though at the time she’d only just moved to the site herself. We really couldn’t have asked for a better experience.
Once finished the estate should be very nice, and most visitors we’ve had have specifically commented on how spread out things feel.
Worth also praising the guys in the site office who have been very helpful and friendly.
P · 13 September 2026
★★★★★ 5/5
TrustpilotGood homes in a nice neighbourhood
We were looking for a new and bigger house for the kids to grow up in, in a neighbourhood that feels "organic" rather than planned at a drawing board. A few weeks ago, we have moved into our new home in Shelbourne Estates - The Orchards, and found just that. The purchase process was smooth and we felt genuinely supported by the Shelbourne team throughout. The few snags that we have found since moving in were quickly resolved.
MM · 25 September 2026
★★★★★ 5/5
TrustpilotA genuinely brilliant experience with…
A genuinely brilliant experience with Morris Homes
We recently bought our new home from Morris Homes and, from start to finish, the experience has been absolutely first class.
From the sales team who helped us through the buying process, to the after-sales team and the maintenance guys, everyone has been fantastic. Nothing ever seems too much trouble and they genuinely cannot do enough for you.
The quality of the house has also really impressed us. We had very few snags when we moved in, and those we did have were only minor and have been dealt with quickly and professionally.
Buying a new home can be stressful, but Morris Homes have made the whole experience incredibly positive.
For us, this has been the gold standard of how buying a new-build home should be.
Wouldn’t hesitate to recommend them.
Mr · 9 September 2026
★★★★★ 5/5
TrustpilotHannah at Rivington Park
Hannah at Rivington Park has been amazing! So helpful, thorough and proactive. I cant thank her enough for helping me to find our absolute dream home! We can't wait to move in!!
Lesley · 7 September 2026
★★★★★ 5/5
TrustpilotCHRIS IS THE MAN! 👏🏼
Just bought a house and Chris has been brilliant from start to finish. We are first time buyers, so unsure of the process and he’s made it super easy and a really enjoyable process!
Jake · 21 August 2026
★★★★★ 5/5
TrustpilotI was in today at the Rivington park
I was in today at the Rivington park, Morris homes. Its awesome and well built . Perfect solid homes. So many thanks to Vic for being amazing taking us round , answering all the questions and signposting to mortgage advisors. It was pleasure. I highly recommend it guys
Prince · 6 May 2026
★★★★★ 5/5
TrustpilotCouldnt be happier.
We have been in our property on Greenmount Manor for nearly 7 weeks now. The standard of service we received from Clare and Dean the site manager in the run up to us purchasing has not wiltered at all. They have been great at keeping close and ensuring we are happy and dealing with any problems (not that there have really been any) quickly. I cannot recommend Morris enough, the ease of the process, the quality of the build and the top level staff they employ to ensure you are looked after are all fantastic.
Laura · 24 August 2026
★★★★★ 5/5
TrustpilotRob at Shelbourne Hunsbury Grange was…
Rob at Shelbourne Hunsbury Grange was exceptional, showed us the plots with real enthusiasm (something other builders lacked) took time to get to know me and my partner. We will be returning shortly for our second viewing which we are excited for😁
Ethan · 25 May 2026
★★★★★ 5/5
TrustpilotChris is one of the best sales people…
Chris is one of the best sales people around. He go out his way to be explain and be very helpful. Very high recommended 👌
Melissa · 17 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.