Hunters Tamworth reviews

★★★★★ 1/5

Trustpilot

Unprofessional

We contacted Hunters Agency to view a house in my local area. The agency was really slack with replying to E-Mails, which shows a red flag from the get-go. After filling in a questionnaire, we asked questions about the property which he didn't know the answers to. Another red flag. So I thought, well, we will view the property anyway and see how that goes. I said that we were only available in the afternoons. He didn't reply. So I emailed again asking if this was okay. It wasn't until the next day he replied with "Apologies for the delay in response, unfortunately the email didn’t send and was in my outbox." So I gave him the benefit of the doubt and was polite about it. He offered 10:15 in the morning, so my partner had to arrange time off work to do it as it didn't seem they would even negotiate a time that would suit us anyway. Another red flag. So we agreed. He then said you will receive a confirmation text with the time and address etc. Now, it's the day of the viewing with only a an hour left until the viewing and we still haven't received the confirmation text of the address or anything. From this awful display of customer service, we shall not be going. The proffesionalism is slack to say the very least.

Keeley · 12 May 2022

★★★★★ 1/5

Trustpilot

Only use places that give you what you want

rather than try and give limited help, help with what the person actually needs help with in regards to property choice.

Gary · 22 August 2025

★★★★★ 5/5

Google

Great agents with a special mention to Jordan for keeping us informed and updated. Many thanks

Jules · 23 October 2023

★★★★★ 5/5

Google

I would definitely use again. Pippa was absolutely brilliant. She was so helpful with finding things out, and going out of her way to help us.

Carl · 24 December 2022

★★★★★ 1/5

Trustpilot

Rude staff

Staff were nothing but rude during the process of trying to arrange a viewing. The viewing was late and the lady on the phone claimed multiple people were inside already viewing and that I was late (this was not true) 2 people emerged. Bad attitude and no professionalism

James · 30 August 2024

★★★★★ 5/5

Google

All the staff at hunters are friendly and professional. Thank you to Sharni and Gemma for always being kind when answering the phone a hundred times a day to me! Special thanks to Linda for impeccable communication, always prompt with responses and ever helpful.

Claire · 24 October 2018

★★★★★ 1/5

Trustpilot

This is the worst agent ever

This is the worst agent ever. All agents are known for their commitment and trustworthiness, but they lack honesty. Instead of truthfully stating the facts about the property, they always wrap things up or try to deceive the client. I had a very bad experience with this agent.

Fateme · 13 August 2024

★★★★★ 5/5

Google

I would definitely use again. Pippa was absolutely brilliant. She was so helpful with finding things out, and going out of her way to help us.

Carlos · 23 October 2022

★★★★★ 1/5

Trustpilot

Very disappointed with this company

Very disappointed with this company! Put an offer in for a house and it took them over 2 weeks to even get back to me and that was me ringing them. After waiting and waiting to see if my offer had been accepted i rang them once again and and they said unfortunately it hadnt been accepted but when where they going to let me know! Will not be going through them again to buy a house. Absolutely disgusting and no courtesy to their customers what so ever!

Gereatta · 8 December 2021

★★★★★ 1/5

Trustpilot

Hunters Ilkley - just don't

Do not let through these people. They basically treat you like a second class citizen, coming to do in person check ups once every 6 month. So invasive. The property we rented turned out to be in poor condition, really cold and drafty with many things not working properly. We were supplied with no keys for the windows or patio doors and it was so annoying to have to be in constant contact with them about what was going on. Check out process was awful, problems that were fixed throughout the tenancy were tallied up and then we were told things would be deducted from our deposit. They want us to pay to make things in good and working order when they were not in that state when we moved in. Just rent from someone else - only way to deal with these kind of people is to not do business with them, they won't change or respect you once you're on their leash.

Rebecca · 7 December 2021

★★★★★ 1/5

Trustpilot

I moved in to one of hunters…

I moved in to one of hunters properties, October last year, it seemed fine, apart from bits and bats, I recently moved out and asked for my deposit back and they came up with all sorts of problems I had left, the problems were already there when I moved in, any one renting a property off them must go through the place with a fine tooth comb and make a note of everything in front of the agent so you are not charged for it at a later date, I lost nearly all my deposit, I got £18 back, totally robbed, will never use them again, they don't care about the tenants, stay away

Andrew · 3 December 2021

★★★★★ 5/5

Google

I can't fault the Hunters team at Tamworth, they very quickly valued my house, got it straight on the market with great Photos and a video and it sold within a few weeks. They have helped me through the sale process chasing up solicitors etc and have always been easy to contact and kept me in the loop along the way.

John · 23 October 2023

★★★★★ 1/5

Trustpilot

Wast time

Wast time. After I saw the house and paid a deposit because we want to take it, they started not answering the phones or saying they were busy. They promised to contact us the next day but nothing.After several messages and contacts they told me that the house we want is not their agency-Thinq Agency.Those who read this review, please do not use the services of the Thinq Agency.Thinq Agency and Hunters are two related agencies who don't care about customers.

Mishu · 7 November 2021

★★★★★ 5/5

Google

I have recently viewed multiple property’s with Hunters and have found there overall knowledge and professionalism first class!!! Just want to say a special thank you to Sophie and Jess for all their help!PositiveResponsiveness, Quality, Professionalism, Value

Harry · 23 October 2020

★★★★★ 1/5

Trustpilot

Definitely one to avoid for buying and selling

This agent was absolutely hopeless. I was trying to buy a property they were selling...but their communication was appalling and they made me feel like a nuisance. They didnt respond to emails and on the rare occasions their phones were answered they didn't return calls. In the end I resorted to going in person to their office where I would have to wait ages and was often then met with a blank look and confusion. They seemed to want to do very little for their commission and several times tried to pass parts of their job on to my solicitors. From my point of view, as a buyer, they were inefficient, slow and seemed to have a poor understanding of the process of selling a house.....I think they did a really poor job for the vendors too.Perhaps they are brilliant at lettings?Certainly not one to buy or sell property through!

Susie · 5 November 2021

★★★★★ 1/5

Trustpilot

All talk no action

They contacted me as they said my current estate agent was not promoting my house to its best potential.I was promised a quality service with excellent communication but as it turned out they are worse than my current estate agent .I would avoid hunters as they are clearly having serious issues across the company.

Neil · 19 March 2024

★★★★★ 5/5

Google

Currently going through a purchase with a vendor who is working with HUNTERS, Tamworth and have personally found the service by my contact Joseph Hanson of HUNTERS to be very responsive and helpful in every situation thus far. I would highly recommend working with him and the team there as they understand the needs of all parties and do their best to obtain updates and answers and to make what is a stressful process, as smooth and efficient as it can be.PositiveResponsiveness, Professionalism

Justin · 23 October 2021

★★★★★ 2/5

Trustpilot

Hunters estate agent Leigh out of hours service dire

Hunters estate agent Leigh . Out of hours service for tenants . The guy was rude beyond belief would not recommend their services as letting agents . They need to get a professional person to answer the phone to potential customers .

Siobhan · 9 October 2024

★★★★★ 1/5

Trustpilot

Hunters letting agent

Hunters were the letting agent for a property that I rent out. My experience with them has been terrible and I have now moved to a different agent. There have been far too many problems to detail here but, if you are looking for a professional and competent letting agent, I would try somewhere else. When I complained about the problems encountered at branch level to the Head Office I was astounded that they were equally dismissive about such big failings, which shows it is an problem across the organization.

LT · 30 September 2021

★★★★★ 5/5

Trustpilot

Highly recommend

Highly recommend - Steph Peart-ThomasIt has been almost a year to purchase a property, so frustrating!However, we are so lucky to have Steph as our account manager. She kept chasing seller solicitor and my solicitor, without her I would withdraw the purchase long time ago. She also shared me with my concerns. Truly helped. Highly recommend.

Miss · 25 January 2024

★★★★★ 1/5

Trustpilot

Be careful

Be careful, they are1 Rude2 Hardly ever answer calls 3 Rarely check requests on zoopla and Rightmove4 They care less about youThat was exact feedback I got from one of my friends who was looking so much in market and she finally got a house. I told her I found this property in Cookridge through hunters that I’m planning to view, she was like good luck if they ever answered you or even bothered, I didn’t believe her but she was right in every word. I left two requests through Rightmove on day of advert but no reply, called them ten times over two days no answer and left them voice message with all details, they answered after three days when I did more requests through Rightmove at last, the lady was like I have received offers no more viewings I could take your name, I tried to explain myself it’s unfair I did this and that everything you said calls voice notes online booking , she was like sorry bye, she must be joking… when you think you hit rock bottom in worst customer service, no there’s more and hunters is a live example. I wish some good people in hunters read this so they could do something about it so their work wouldn’t be undermined by their rude unprofessional colleague.

Moustafa · 28 September 2021

★★★★★ 1/5

Trustpilot

Hunters Grimsby

Hunters Grimsby Allowed us to live in a rat infested property with a baby, two older children and a baby on the way. The landlady hid behind the agent and denied knowing about the issues even though the neighbours stated environmental health were involved. The drains didn’t work properly, parts of the house we couldn’t use yet we still had to pay a premium to live in the property. The lady that dealt with us handing our notice in was very rude and demanded money for repairs that were there when we moved in. Luckily for us we had proof or the poor state the property was in.

Andrea · 16 September 2021

★★★★★ 1/5

Trustpilot

Absolutely Pathetic Service

Pathetic, 0 ProfessionalismI wanted to rent a 2 bed flat, just after the viewing I confirmed that I will be putting the holding deposit and asked for the account details. I was informed over a text message that they will be sending the details to everyone who viewed the property on next working day. I called back at 9:00 am Monday and I was told that I will be getting the mail with account details and I should go ahead with deposit. I did the same, later to know that property is already blocked as someone did the deposit earlier than me as they received the mail on Saturday itself.Upon asking why the mail was not sent to me on Saturday like other even after confirming and why you did'nt inform about the same in our morning conversation. I was told it's of no use to go round and round, we will not give you any answers. Clearly she didn't have any answer and was not ready to accept that she preferred someone over me because of some X,Y,Z reason. If that's the professionalism of a manager, then the average review rating certainly confirms the quality you expect from this organisation.

Sadiq · 13 September 2021

★★★★★ 1/5

Trustpilot

Use Hunters.com at your Peril

We engaged Hunters without searching on Trustpilot - what a Big mistake.Since engagement it has been a car crash.The franchise owner is ever so condescending, he says that they are professional - they cannot spell as we have 14 versions of the property particulars - they do not update you on viewings, even when you call them they never return a call. I wish I could exit the contract but the time they returned a call quickly was when we asked to exit the contract and then they wanted their 50% fee paying.They cannot even get the GDPR statement completed properly

The · 18 August 2021