Reeds Rains Ashton-Under-Lyne reviews in Tameside

★★★★★ 5/5

Trustpilot

Reeds Rains have achieved my sale with…

Reeds Rains have achieved my sale with patience & good humour in a difficult period in the housing market. The staff have been friendly, helpful & professional, whilst taking my wishes into account. Strongly recommended!

A.Denny · 7 September 2026

★★★★★ 5/5

Trustpilot

Almost completed a rental with…

Almost completed a rental with Pemberton branch, due to sign contracts and collect keys to our new home this coming Friday! The help, support and advice from the staff has been phenomenal! We have rented with three Estate Agents over the past 13years, and to say that Reeds Rains have done a Great job thus far is understating their efforts. All the Staff are friendly, approachable, kind and respectful. Which is Lovely, especially when it comes to filling forms in online when you're not a confident computer user of a certain age! We have been being looked after by Kayleigh and Jessica, mostly, they have been exceptional. Thank you, So Much, to All at the Pemberton Branch, Kayleigh, Jessica and Lewis, we can't wait to finalise on Friday, and pick the keys up to our new home. You're doing a Fab job, which is Very Much Appreciated!! Lindi Langley + Kevin Halton. 🤩x

Lindi · 12 March 2025

★★★★★ 1/5

Trustpilot

Slumlord! No valid GSR for over 2 months!

Poor property management and lack of experience and/or under qualified staff across the agency. Slum landlord or ‘slumlord’ of current property who neglects and breaks every clause he’s bound by in the tenancy agreement. Left me and my family with young children without valid gas safety certificate for over 2 months, considerably a major breach of his and the agents legal duties. Reported to the HSE, to which the agent finally got in touch to arrange this to be carried out. To little too late in my opinion as this could have disastrous consequences. Gas safety certificate flagged a repair that needs to be carried out on the boiler, does not stop the boiler from working but the landlord immediately stated ‘if the tenant wants this repaired he needs to get this done at his own expense’ to which I stated that I was not paying for any part of the boiler to be repaired if this is required as it is simply not my fault or responsibility it is down to poor maintenance on the landlords behalf, landlord then stated that any repair to the boiler would be taken from my deposit. A void and ridiculous statement to make as anything to do with the boiler is his responsibility as per the tenancy agreement. Landlord is a tyrant and the agent supports his ludicrous comments and dictator behaviour.

Josh · 6 August 2023

★★★★★ 5/5

Trustpilot

Very good professional service and a…

Very good professional service and a friendly team which made our buying and selling process very simple. The photos they took of the house were excellent quality which helped generate a strong interest in the property.

Peter · 26 August 2026

★★★★★ 4/5

Trustpilot

Hands held through the full sale of the…

Hands held through the full sale of the house, prompt service, communication at all the stages of the sale of the house cannot complain and the full process stress free !!

Colin · 26 September 2026

★★★★★ 1/5

Trustpilot

Completely useless!

Completely useless!! Extremely frustrated with the Chapel House, Newcastle branch ..Reed Rains have let our property allegedly to 2 adults & 1 child but there are (many) more people in the house than stated. I consider this a breach of contract. Reed Rains have thrown it back to ourselves claiming they’ve completed their side of the agreement, REALLY!! What they mean is we’ve got our money so we aren’t interested in the slightest about your property. I wouldn’t neither use nor recommend Reed Rains to anyone. The worst customer service I have ever experienced. Run don’t walk to another estate agents A little advice and assistance would of been greatly appreciated!

Tracy · 13 July 2023

★★★★★ 5/5

Trustpilot

What an excellent service!

The York branch Rains Reeds have gone above and beyond for our move. The whole process was smooth, they kept us updated every step of the way and looked after us moving into our first new home. My partner and I moved from Kent into York, and due to other issues we were unable to collect the keys on time. The team, Sophie, Tom & Emma, made sure we got into our lovely new home, and especially a big thank you to Tom for all the help! These guys deserve so much more than just a thank you. Would highly recommend the service and these lovely individuals. Thank you so much.

Kelly · 27 June 2023

★★★★★ 1/5

Trustpilot

We use Reeds Rains to manage our…

We use Reeds Rains to manage our properties and they are dreadful. Had a major issue with one of the properties as it was allegedly inspected and was in a filthy state with flooring ripped up & no bath panels but was deemed in a good condition. There were at least 60 bin liners thrown in the garden and has cost us a fortune removing it all. We have been paying a management fee for non management . They are very good at over charging for small jobs doing and pass the buck if they’re is a problem. The problem is with head office in Southampton and no reflection on the local office & staff

Elaine · 22 June 2023

★★★★★ 1/5

Trustpilot

Most useless company award 2020/2023

One of the most useless companies I have ever had the displeasure of dealing with. Almost every single member of staff we have spoken to about various issues have been so dismissive and dim witted that their answer to us not having a functioning washing machine for 3 weeks, was “well can’t you use a dry cleaners?” In an area where the closest one is over 15 miles away and closes before we can finish work meaning we could only do washing between their slim to nine weekend hours.We got that little “hiccup” out the way and thought thank god we don’t have to deal with them again… until a mass leak in the building has ruined most of the bathrooms, ours included and wouldn’t you know it. Ours is the only one AFTER 2+ YEARS. To still not be done. There is damp. Mould. The floor is literally soft and rotting. There are silverfish now taking up residence in the soaked flooring and the bathroom smells like damp. (Oh and we know now thanks to the builders showing us the upstairs bathroom they done, that there is no water proofing what so ever in the bathroom so it will keep getting worse until we fall through the sodding floor. We have told red rains about this on what must be over 12 times so far and they have done 0 about it :) once again I could imagine their response would be along the lines of “well there’s a seaside 30 miles away, why don’t you just use that”. Again. Words cannot describe how useless they have been and at this point in time we are considering just taking legal action thanks to the 4 visits we have had all saying “oh that’s bad, I’ll inform my manager” 😂 like that will do anything. Useless.

Scott · 26 May 2023

★★★★★ 5/5

Trustpilot

Rebecca,who conducted the viewing ,was…

Rebecca,who conducted the viewing ,was extremely professional and helpful and very personable. We appreciated that she made us feel comfortable throughout the whole process. A credit to your company,

James · 24 September 2026

★★★★★ 5/5

Trustpilot

What a great Team at Reeds Rains…

What a great Team at Reeds Rains Woodseats they have been so helpful over the past 4 years, I have rented twice from them Thankyou Guys! ⭐️⭐️⭐️⭐️⭐️ much Recommended!!

Wayne · 14 September 2026

★★★★★ 1/5

Google

My daughter needs a home for herself and child. She has all the funds to pay rent. Due to Eqaulity act 2010 they are not permitted to discrimate against people on benefits. Reids Rain get around this by saying yes they will rent out to you, but you need a guarantor who is willing to let your rent get paid out of their bank every month. So very very sly and underhand, how many people will pay someone elses rent out of their bank. Reids Rain know this but its their way of getting around the law. I will never use them when buying my own house, and will never buy a house which is being sold by them. Very dissappointed that in this day and age, and the terrible housing crisis that this is going on.

Mike · 18 July 2025

★★★★★ 5/5

Trustpilot

Received exceptional service from…

Received exceptional service from Huddersfield Reeds Rains branch from start to finish. Special thanks to Ronnie who assisted me with the house purchase. Extremely happy with the high level of customer service, professionalism and readiness to help. Ronnie had thorough knowledge about the house and answered all my questions, also he verified my proof of funds therefore speeded up the whole process. Thanks also to Tracey in the huddersfield office she was very helpful and dealt with everything in a prompt and efficient manner. Very grateful and really appreciate the exemplary service I received. Thank you so much.

Zahid · 11 March 2023

★★★★★ 5/5

Trustpilot

Reeds Rain sold my property very…

Reeds Rain sold my property very quickly, always keep me informed. Would definitely recommend using Reeds Rain I had no issues at all. Deborah from the Durham branch was absolutely fantastic.

Claire · 27 August 2026

★★★★★ 1/5

Trustpilot

Northwich Branch - Absolutely Worthless

Northwich Branch - Absolutely WorthlessIf you are a renter, please stay away from properties that use this branch.Unhelpful, always a delay, not wanting to do the work needed and mostly ignore you.They are unwilling to even speak about maintenance issues, all they do is take the rent and ignore you. Heating issue? Fix yourselfDrainage issue? Fix yourselfIssues they said they would fix once you moved in? Fix yourselfProperty inspection? Waste of time, they never turn up and ignore youI just have no idea why it’s so difficult to get things done. Isaac in the maintenance department literally does nothing to help and would never even bother replying. Jonathan is as unhelpful and there is nothing I can do to get problems fixed.I will never rent from these again; absolutely appalling.

Billy · 19 December 2024

★★★★★ 5/5

Trustpilot

The Team at Reeds Rains Didsbury offer an Excellent Service

The Team at Reeds Rains Didsbury have been there for me even before I put my property on the market. Their support and guidance on market conditions and the industry was invaluable, they were honest and very helpful. Elly was my go to, she is outstanding. During the viewing stage their communication was excellent. Not just an auto email but regular calls to discuss progress and feedback. I'm delighted that my property has now sold, STC, and again, David the Manager called and his exact words "it's my job to help and support you through the sale now, i'll do everything I can to help". And he's stuck to his word, just superb! It's so refreshing to get such great customer service. Big thank you to all at Reeds Rains Didsbury.

Customer · 12 January 2023

★★★★★ 1/5

Trustpilot

It’s all about the buyers, stuff the paying customer!!

I am writing this review from the vantage point of two separate house sales - our own home and assisting my parents house sale.All was good in the early stages of both sales until it came to sorting out a moving date and on both occasions (different estate offices) the clear priority was to only help the buyers and not give much (if any) help to the seller (the reeds rain customer who actually pays!). On both occasions we were bullied to meet the demands of the buyers, regardless of how ridiculous the time frames were being asked.During the day of our move we were constantly nattered by phone and text (7 calls) to see if we had left the property as the buyers were wanting to get in.If you are selling a home I would not recommend reeds rains one bit, in my experience they just added to the stress.

Graham · 3 January 2023

★★★★★ 1/5

Google

This agency should not be allowed to rent apartments at all. Families with small children are forced to live in walls with mold and mildew a centimeters thick, sometimes even covering the entire wall. The agency ignores any problems reported by the tenant requiring repairs. Despite reports, nothing is repaired, and if they do make any repairs, the rent is immediately raised. The landlord and the agency are responsible for all repairs reported by the tenant. This agency harasses and forces tenants to completely renovate the entire apartment, replacing the floorboards, carpets in the bedroom and on the stairs, as well as painting the walls. Do the apartment and everyday items wear out after years? This agency requires supervision and control, because when the tenant leaves, they harass and force renovations and repairs.They deserve zero points. That's my opinion. My daughter rented an apartment from them for seven years. During that entire period, they would come and check the apartment every few months. They even managed to enter the apartment illegally when my daughter wasn't home. They had their own keys and entered without permission. Now, as for the repairs, it's a complete disaster. My daughter reported serious problems with moisture and mold, but they did nothing. They told my daughter, who was pregnant at the time, to remove the mold and moisture herself with Domestos or another detergent. They also have zero response to other repairs. They only wrote down what needed fixing and did nothing. Now that my daughter has moved out, they're ordering her to fix all the repairs reported by this deceitful agency. What's more, they're ordering her to replace the carpets in the bedrooms, the laminate flooring in the living room and bathroom, the carpet on the stairs, and repaint the rooms twice with emulsion. They want the apartment renovated and refurbished. They think the tenant doesn't know their rights and are trying to extort a general renovation of the apartment and an additional payment of £2,800. As a mother, I often visited when they visited, and I have ample evidence that they promised to fix everything my daughter reported, but they did nothing. She'll be surprised when she hears the truth about themselves. They also harass my daughter by email, asking her to renovate and refurbish the apartment. Evidence shows that the laminate flooring in the living room and bathroom, the wall tiles, the gas stove in the kitchen, and the kitchen cabinets have been there for 15 years. They want their daughter to pay them for the loose hinges on the cabinets and one door that came loose and broke off. 15 years of use, or even longer. The agency is now afraid of the landlord because they ignored all the major repairs they could have done individually, so now they have to do everything at once. They must now renovate, either at their own expense or at the landlord's expense. The tenant is not obligated to return the apartment renovated and refurbished upon vacating.

Beti · 10 April 2026

★★★★★ 5/5

Trustpilot

Our house was sold very quickly but…

Our house was sold very quickly but unfortunately the buyer changed their mind. The staff at Reeds Raine were very supportive and immediately started sending other buyers to see our property. We have now got a new buyer at a better price so fingers crossed this sale will do through.

MRS · 10 October 2024

★★★★★ 5/5

Google

I'm just at the start of my potential rental through Reeds Rains, and I just wanted to say that the service I've had from both Amy over the phone, and Carol when I went to the viewing was brilliant, both are absolutely lovely, and really helped me out in the early stages of the process. Amy has been on hand over the phone for anything that I've needed, and has been amazing. Carol was brilliant at the property, and just a really lovely person.

Josh · 24 October 2022

★★★★★ 5/5

Google

A massive thank you to Devon and Andrew! After 2 failed sales, it’s finally completed. Thank you for all the support and advice you have gave me the past 2 years!

Sophie · 10 April 2026

★★★★★ 1/5

Trustpilot

Yet again nothing done to sort my issue going on since MAY

Yet again introduced to someone who said they can help look at my issues that have been going on for months and so far they have done absolutely nothing, don’t reply they are so rude!!! Since May this has been going on, was meant to have rent increased in May said they can only do it in September! And guess what still not happened. Promised they would fix it and get back to me and nothing at all! No reply!! So so RUDE and have no interest in correcting their mistakes! Can’t afford my mortgage hence why we asked for a rent increase, since MAY this has been going on. Tenant was expecting new amount to be taken and reedsrains haven’t done anything at their end!!! SHOCKING stay away

Katie · 17 October 2022

★★★★★ 5/5

Trustpilot

Fantastic Service and Very Helpful Agents

We had a very positive experience with both agents when we viewed the property twice. From the moment we arrived, the service was friendly, professional and welcoming.

FD · 26 August 2026

★★★★★ 1/5

Trustpilot

If you want to waste your time on the…

If you want to waste your time on the market, recieve no support from the agent. Have them make up contracts. Never have staff to do viewings and end up taking your own photos of your property on your iphone and have them not let you leave them as an agent when you raise the issues. Reeds rains Hull is the agent for you.

Anon · 4 January 2024