Trusted Agent profile · Tameside
★★★★★
2,153 reviews across 2 platforms
5 Fletcher Street, Ashton-Under-Lyne, OL6 6BY, Tameside, OL6 6BY
Reeds Rains's office in Tameside, at 5 Fletcher Street, is rated 3.8 out of 5 across 2,153 reviews on two platforms, including 197 Google reviews rated 4.7.
Every review we hold for the Tameside office, from every platform, shown as written. First names only.
5/5
GoogleWe have been a landlord for a number of years now and have used Reeds Rains in Ashton as letting agent for about 6 years. We wouldn’t hesitate to recommend them. We have had experience using other estate agents / letting agents. The main points are that:- Andrew takes time to talk and explain things and genuinely manages!! Amy and Carol and the rest of the team have been there for many many years and are very good at what they do.
1/5
TrustpilotWeird and rude staff who has zero…
Weird and rude staff who has zero knowledge of human language and still constantly asking for my email address even though I told her over and over again. Stop sending me emails as I requested it numerous times in the reply. Also, you guys are dumb enough to spell my name wrong!
Hi Tess,Sorry to read your review. I have sent a request for more information, this will come from Trustpilot. Please fill it out and I will make sure that we stop all marketing emails being sent to your email address.Thanks,Reeds Rains
5/5
TrustpilotReeds Rains Woodseats Branch
When selecting an estate agent to sell our house we chose a long-established company (Reeds Rains) and an experienced team (Woodseats branch). We were right to do so. Many thanks to Angela for managing the sale, and the rest of the Woodseats branch for their tremendous support. Alan D.
5/5
TrustpilotTHANK YOU!!
Just like to say a massive thank you to the girls In the acklam branch. Have been nothing but helpful even though I have hounded their branch on numerous calls, everyday of the week. And a special thanks to Chris for chasing things up, when really she shouldn’t of had to.
1/5
TrustpilotI had an extremely unsatisfactory…
I had an extremely unsatisfactory experience during my stay in a property managed by this company in Leeds. They consistently ignored my requests for maintenance, addressing broken equipment, and heating issues. Each time I brought up these concerns, I was told that my requests would be forwarded to the landlord, and that was the end of it. It became evident that their approach appeared to prioritize the landlord's interests over those of the tenant.I had specifically requested direct contact with the landlord, but this request was consistently refused, which only exacerbated the situation.My overall experience with this company has been disheartening, and I felt that my concerns and needs as a tenant were not taken seriously or adequately addressed. This has left me with a sense of frustration and disappointment, and I would not recommend their services to others based on my experience.
1/5
TrustpilotMy ex partner and children rented a…
My ex partner and children rented a house from this company (Morley Leeds branch) and how they passed a property to be deemed fit to advertise is beyond me.
5/5
GoogleI would highly recommend using Reeds Rains Ashton Under Lyne. They deliver a no nonsense and professional service. They keep you informed throughout and tell you as it is. Andrew and his lettings team are a credit to Reeds Rains.
5/5
TrustpilotChris was very Helpful and keeps you up…
Chris was very Helpful and keeps you up to date all the time ..
5/5
TrustpilotI highly recommend Reeds Rains for selling a property
Reeds Rains were friendly yet professional throughout the process of selling my house. They stepped in and helped, when the solicitors were making a stressful situation even more stressful, and sorted things out so that I did manage to exchange and complete on the sale. I'm pretty sure that without Madeline and the rest of the team in the Gosforth office, I would still be trying to exchange contracts and could have easily lost the sale. Thank you all so much
4/5
TrustpilotWe are very satisfied with the help …
We are very satisfied with the help everyone gave us at reeds rains bridlington including miles. You are all very helpful & friendly staff. THANKYOU VERY MUCHFrom mr&mrs d Jubb
We appreciate your kind words and are thrilled to hear about your positive experience at our Bridlington store. It's wonderful to know that our team, including Miles, was able to provide you with helpful and friendly service. We strive to create a welcoming environment for all our customers, and we're glad you found it so.
5/5
TrustpilotMartin and team sold my house
Martin, Fiona and the Ballyhackamore team informed me of the process, updated me along the way! Marketed and sold my house. Very happy with the service they offered.
We're thrilled to hear about your positive experience. It's wonderful to know you were kept informed and felt confident throughout the process. We appreciate your kind words about the team's efforts.
5/5
TrustpilotAlison & Donna
Alison & Donna went above and beyond in securing our very first home. I honestly can not fault anything. They have both been so efficient in responding to emails and phone calls whenever i had a query to anything. Thank you so much ladies. You are both Superstars.
5/5
TrustpilotMichelle Beaumont n team are very…
Michelle Beaumont n team are very helpful. From property viewing to price negotiation with the vendor, they have done a lot to get the things done.
We are delighted to hear about your positive experience with Michelle and the team. We appreciate your kind words and are glad they were able to provide you with such excellent service throughout your property journey.
5/5
TrustpilotAlways kept us informed of what was…
Always kept us informed of what was going on. When house was out on market plenty of viewings and sold quickly with no hassle.
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to keep our clients informed throughout the process and are glad that our efforts resulted in a smooth and successful sale.
5/5
TrustpilotA pleasure to do business with.
A smooth re let of a property, much of which was down Niamh Titterington of Reeds Rains who kept us well informed, with timely actions and a friendly 'can do' attitude. When Niamh said she would do something, she did, in an approachable and professional manner.Thank you Niamh.
5/5
TrustpilotExcellent service from all at Reefs…
Excellent service from all at Reefs Rains Hazel Grove. Especially Dean and Nick.Thanks for making the sale so easy.
1/5
TrustpilotTerrible customer service
Terrible customer service . I have not found one person on reeds and rains to be polite rather extremely rude. I wish I didn’t even put 1 star in reviews . They deserve none. Absolutely unprofessional behaviour. Nobody should be treated the way I had been treated. What kind of self entitlement can possibly dictate such behaviour is beyond my comprehension.
Hello Samira,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotIt was Joe and his team after a…
It was Joe and his team after a terrible start with the previous team cheers to Joe and his team Mr Mrs a bevis
5/5
TrustpilotImpressive service
Everyone at Reeds Rains has been so helpful in both sales and rental. I have dealt with Rebecca, Helen and Alex mostly and can’t fault them or praise them highly enough. Really impressive service!
5/5
TrustpilotExcellent service
Excellent service. Amelia was extremely knowledgeable, efficient and professional. I would highly recommend.
5/5
GoogleWe would like to say a huge thank you to Steve for all of his help and guidance when purchasing our very first home. As first time buyers we were a little apprehensive and unsure of the process but Steve has been approachable, informative and reliable. All questions were answered and Steve made buying our first home an enjoyable experience.
5/5
TrustpilotREEDS RAINS MACCLESFIELD BRANCH
Absolutely fantastic service from the team at Reeds Rains Macc, especially Sue Wood without whom the transaction would simply not have happened! Thank you for going a long way above and beyond what would usually be required in order to get the purchase completed - I really appreciate it.
5/5
TrustpilotAmazing team in the Worcester branch!!
Amazing team in the Worcester branch!!Viewed a property with Nigel who was fantastic, he recommended craig for the mortgage process and Craig was amazing from day 1...went through many different options and craig was always patient, helpful and making sure I was happy and understood! His advice and support was invaluable throughout this process! Would recommend craig and Nigel!
5/5
TrustpilotGood
Very nice people. They helped us with accommodating the house viewings for our schedule, always happy to help and answering all of our questions
We appreciate your kind words and are thrilled to hear about the positive experience you had. We strive to provide excellent customer service and are glad our team was able to accommodate your needs.
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