Nicholas Michael Talbot Green reviews

★★★★★ 5/5

Google

Wow. I've never had an estate agents like it where they are so on the ball. Ben was absolutely amazing at getting my property on the market within four days of me instructing him and it being sold in six days. Also, the office team non-and Daisy are on the ball. I've always used Cardiff estste agents but can highly recommend these guys. Ben was honestly absolutely phenomenal.

Amanda · 8 March 2025

★★★★★ 5/5

Google

Me and my partner went to a house viewing we met with Ben he was very welcoming and absolutely fantastic every step of the way with helping us with this next step. Made this much easier then we thought it would be. Thank you so much Ben we appreciate you!!

Ben · 14 April 2024

★★★★★ 5/5

Google

We have just bought our first home through Nicholas Michael Estate Agents and couldn’t recommend them enough especially Ben Todd. He went above and beyond throughout the entire process, always keeping us updated and chasing third parties. We can’t thank Ben enough for making this process seamless.

Jessica · 14 April 2024

★★★★★ 1/5

Google

If I could rate less, I would. They ignored all of our messages and emails. There was never someone available when we called and never returned calls. We had serious issues with the property we rented through them and they never in two years got it fixed. Repairs being ignored because more damage which we had to pay for. We received multiple aggressive, threatening and goading messages from one agent after leaving the property accusing us of mess and damage that they had left at the property from the previous tenant when we moved in. We also had issues with another agent turning up without letting us know and walking in without even knocking more than once. The lost our house keys and made us pay for and get them replaced.NegativeResponsiveness, Quality, Professionalism, Value

Angharad · 25 August 2020

★★★★★ 5/5

Facebook

Fantastic service with this team. They are so knowledgable, practical, flexible and dedicated.We had the best experience, they kept me informed more than my own solicitor. They went above and beyond for us and we so appreciate them and all their efforts. Best experience ever and will def be coming back. a huge shout out to Non and Denise for a first class service and friendship. Thanks team!! I highly recommend them for sales and rentals - amazing!

SarahandBrian · 17 October 2019

★★★★★ 5/5

Google

We can’t thank Ben Todd enough for pulling all the stops out for us making sure we secure a new home he is very dedicated to his job I will pull all stops out for you highly recommended

Sharon · 14 April 2024

★★★★★ 5/5

Google

Many thanks to Ben for all his support with buying a property. Amazing communication. We were kept up to date constantly at every stage. Friendly, considerate and a pleasure to deal with. When it comes to buying or selling in the future we will go to Nicholas Michael and the team. For a great buying experience, ask for Ben Todd.

LKH78 · 6 July 2022

★★★★★ 5/5

Google

Many thanks to Ben Todd for his help listing a property for sale. Very polite, down to earth and understanding on a new and apprehensive situation. …

Connor · 14 April 2024

★★★★★ 5/5

Google

Absolutely amazing, they're really helpful and reliable. Definitely would recommend, they were really patient with us while we made our decision. Non Thomas was really helpful as this was our first house, she managed to answer all of our questions and provide us with all information on the property.

Leigh · 6 July 2022

★★★★★ 5/5

Google

I was shown around a property by Ben Todd, who was extremely helpful, friendly and polite throughout (including subsequent calls and emails afterwards). Ben was informative and honest, highlighting any flaws with the property. I would definitely recommend using Nicholas Michael.

Chris · 6 July 2022

★★★★★ 5/5

Google

Sale was complicated and long but Ben was great help and supported throughout. Thanks

Alex · 29 May 2024

★★★★★ 5/5

Google

Dealt with Ben, fantastic customer service and speedy responses throughout my sale. Would highly recommend.

Emilio · 14 April 2024

★★★★★ 1/5

Facebook

AVOID!! during this COVID-19 they expect me to self isolate for weeks/months in a property I just rented from them with a central heating system their appointed gasman advises the flue is non-compliant.The boiler is over 30 years old!!There is very limited hot water from all taps in the bathroom, certainly not sufficient to bath or shower, the shower is hooked up to the ceiling light! Major damp issues in bathroom cased by non existent external maintenance Over 50% of the electrical sockets do not work due to the no longer compliant fuse boardthe list goes on...whilst Nicholas Michael and the landlord hunker down in their cosy, safe houses I am being told to be calm and they are surprised and disappointed by my reaction to the condition of this property, well really! the keys have been handed back but I still await my full refund. They may also be interested to read this issued by the Government as they stall and blame the COVID-19 for their delaying tactics Tenants have a right to a decent, warm and safe place to live - it is in the best interests of both tenants and landlords to ensure that properties are kept in good repair and free from hazards. https://assets.publishing.service.gov.uk/.../Consolidated...Finally, they don't even read your emails correctly or is it because they choose not too because they don't like the truth!!

Sally · 29 March 2020

★★★★★ 5/5

Google

I used Nicholas Michael to purchase my property recently and all I can say is how much attention to detail Ben Todd payed to the whole process it wasn't as straightforward as it could have been but he was on the ball the whole time and made it as stress free as possible thank you for the service you provide!

Alex · 14 April 2024

★★★★★ 1/5

Google

At the start Nicholas Michael were brilliant, Very understanding and helpful however my partner and I have now seen their true colours. When viewing our flat we were told by the agent to not bother telling the landlord about my dog who would be coming on the weekends as it was only the weekends but it stated they didn’t want pets here (when we moved in I did ask the landlord as she was on site and after asking if my dog was clean and well trained etc she agreed it would be okay to have him on the weekends) we were told when we picked up the keys to take photos of any issues which we have done. The landlords details were in the tenancy agreement so i emailed her about birds going into the roof, I then got an email off Nicholas Michael saying they don’t know where I got her email and to never contact her again following with them saying there’s no trace of birds in the roof but no one has been to the flat I then replied stating the other issues in the property not being renovated properly to which I got a very argumentative reply of them saying they are rejecting my complaints and what I felt was threatening in regards to what the agent was saying in the email. I don’t recommend this agency at all.

CGB · 10 August 2022

★★★★★ 5/5

Google

We used Nicholas Michael to sell two properties on behalf of a housing association, very niche market given their condition/location. I found the service received to be very professional and efficient, particularly Non who I dealt with on the phone a few times. Would happily recommend.

Mark · 7 July 2019

★★★★★ 5/5

Google

Following the apathetic service provided since purchasing through Nicolas Michael in January this year (still on-going) The only reason that this is a 5 star review is because of Ben Todd who got involved earlier this week. He has gone above and beyond to try and finalise our chain. He has contacted me with updates at least twice a day, where previously there was next to nothing. Ben has demonstrated what proper customer service should look like. He is dynamic and a valuable asset to the company and others would benefit from following his approach!

Leanne · 6 July 2022

★★★★★ 5/5

Google

Brilliant agent, friendly, personable and on the ball. Thank you all so much for your help with our sale. Ben went over and above all the way along.

Nathan · 6 July 2022

★★★★★ 5/5

Google

Thanks to Ben and the team, for helping with the move. Found Ben to be friendly and professional, and a pleasure to deal with.

Andrew · 8 November 2022

★★★★★ 5/5

Google

Thankyou so much, great estate agents. Very helpful, sold our house very quickly and efficiently. Ben was particularly good and went out of his way to help!

Rhiannon · 6 July 2022

★★★★★ 5/5

Google

Went for a viewing on a property, was met with a smile from Ben. Very professional and informative. Knowledgeable about the property. Exactly what you'd want from an estate agent.

Doga · 20 February 2025

★★★★★ 5/5

Google

I’ve been absolutely blown away by the dedication and commitment of Ben. It’s truly a breath of fresh air to feel an agent is “on your side”, but that’s what it has been. Keeping me completely in the loop at every stage, so I know …

Jenna · 14 April 2024

★★★★★ 1/5

Facebook

We put an offer on for a property and it was excepted. We shortly after had an email congratulating us along with some instructions for further proceedings. 24 hours later we had a call saying that the vender had excepted a different offer and that they are very sorry.Gazumping is a very unprofessional way of doing business and I don't recommend anyone doing it with NM's.

Bjo · 2 July 2017

★★★★★ 5/5

Google

Ben helped me and my partner when purchasing our first house. He was very polite, helpful and any questions he was always there to help us. Couldn’t be happier with my experience with him and the company

Niall · 29 May 2024