Every review we hold for the Swinton office, from every platform, shown as written. First names only.
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5/5
GoogleThe team at Your Move Swinton are certainly the best in the area, especially Cath... quick responses and no messing about. After a very disappointing experience with another estate agent, I switched to Your Move and they helped me sell my flat and purchase a house quickly (flat on the market in March, and sale/purchase completed in May). I will definitely be selling with Your Move in the future, and recommending them to any family and friends. Thanks again for all of your help. -Sam
Mackenzie Β· 2 June 2021
Agent replied
Hello Mackenzie
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Swinton. I will will be sure to pass on your kind words to Catherine.
Best Regards
Lynn Owens
Branch Manager
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5/5
GoogleI'm glad to have the opportunity to let others know of the exceptional standard of customer service I received from Sammy at Your Move He began by giving friendly professional service as I worked with him to Let my property. Even though I then decided to sell instead, Sammy didn't worry about all the hard work he had done for me, he continued to provide the very best customer service & helped me find a buyer for my home. I then went on to have a helpful, professional Sales experience with Catherine & Lynn. I highly recommend Your Move for both Sales & letting, & an extra big thank you to Sammy.
J Β· 6 March 2021
Agent replied
Hi
Thank you for your kind review, we are always delighted to hear positive feedback about out team in Swinton. We will be sure to pass on your feedback.
Best Regards
Lynn
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5/5
GoogleI applied for a house through your move and rosie has been very really helpful and kind, always kept me updated on next steps and made the process as easy as possible. This is mine and my partners first home together so itβs nice to have a good start to finding a house we liked and wanted to move in to. Highly recommend! Rosie is so good at what she does and will do all she can to help βΊοΈ
Rebecca Β· 28 January 2021
Agent replied
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Swinton. I will pass on your lovely words to Rosie. Thanks again π π
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5/5
GoogleBought a house where Your Move Swinton were the agent. From the moment we arranged to view the property and put an initial offer in they were really helpful, helping facilitate negotiations with the seller and then once the offer was accepted took a really proactive approach to ensuring the sale moved forward to completion, liaising between us, the vendor, and both sets of solicitors to make sure things went as smoothly as possible. Special thanks to Catherine.
Sean Β· 20 January 2021
Agent replied
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Swinton :-) I will pass on your special thanks to Catherine. Thanks again.
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5/5
GoogleYour move Swinton has been professionI, friendly and reliable from start to finish. Moving house is stressful but I can not recommend Rosie enough from the swinton branch. She has gone above and beyond to help make my move go as smoothly as possible and her customer service is excellent, friendly and very professional. Tony is fab too with excellent customer service. Thank you π
Siobhan Β· 23 March 2021
Agent replied
Hi Siobhan,
Thank you for your kind review, we are always delighted to hear positive feedback about our team in Swinton. We wish you the best of luck in your new home.
Best Regards Lynn
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5/5
GoogleFantastic friendly professional service from valuation to completion. SPECIAL THANKS to Lynn Owens and Catherine Dore for all their hard work, help and genuine support throughout what was an emotional rollercoaster, keeping us up to date with everything and answering all the many questions and issues thrown at them.
We cant thank them enough.
So much appreciated.
take care , stay safe
Jason & family
Jason Β· 17 March 2021
Agent replied
Hi Jason
Thank you for your kind review, we are always delighted to hear positive feedback about our team in Swinton. Please pass on our very best regards to your mum.
Kind Regards
Lynn
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5/5
GoogleAfter a long process, we were finally dealt with Sammy who helped us throughout. Keeping in touch when needed as well as answering any questions we had. His customer service was very good and made us feel welcome even when things were not looking good for our applications. Would recommend this company again if your looking to rent. :)
Adil Β· 24 January 2021
Agent replied
Thank you for taking the time to leave such a lovely review, we really appreciate it. We are always delighted to hear positive feedback about the team at Your Move Swinton. I will pass on your special thanks to Sammy π π
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5/5
GoogleBeing new to renting, I contacted a number of letting agencies about properties. Your Move were one of only 2 agencies who were responsive, polite, professional and helpful.
Massive thanks to Sammy and Rosie at the Swinton branch who were both outstanding and helped me to secure my first rental.
Iβd definitely recommend Your Move.
Samildanach88 Β· 27 April 2021
Agent replied
Hi Steve,
We have thoroughly enjoyed working with you over the last couple of weeks, and should you ever need anything, you know where we are! We hope you love your new home.
Kind Regards,
Sammy
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5/5
GoogleWe sold our house recently with Your Move Swinton branch and we couldn't fault the service we received! From the beginning they seemed like they had the best experience and knowledge of the market and got us a price that we would never in a million years would have expected.
George was great at listening to all of our concerns before going to market and also kept us updated throughout. The photos, sales brochure and floorplan were all done to an extremely high standard. Once on the market and throughout the sale the team were always on hand and Catherine really looked after us and did her best to keep us as updated as possible. Lynn was great at keeping us updated on new houses on the market to help us get into an onward purchase quicker. We felt completely comfortable having them look after our house sale.
Whilst the fee was one of the highest in the area, we feel it was more than worth it for the service and the house price we managed to sell for. Thanks again to the Swinton team!
Tanesha Β· 30 June 2021
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4/5
GoogleCatherine Dore (based at Your Move in Swinton) was excellent throughout the sale of our home. She was responsive, helpful and always very supportive throughout the process. The only gripe I had with Your Move as a business was their use of 'Homefast', who apparently are there to make the process smoother, but my experience was that they were dreadful from start to finish. Fortunately, Catherine made up for any shortcomings from Homefast, and it would have been a smoother process to just complete the sale without them being involved. I would have given 5* had Homefast not been in the picture.
Mike Β· 24 March 2021
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5/5
GoogleYour Move Switon have been amazing from the start. George was very professional gave a honest valuation and guided us to what would be the best way to market the property. Within the week our property was on the market with great photography by Steve. As soon as the property was listed my phone didn't stop ringing! Catherine did a fantastic job of booking in all the viewings, providing me with tips and encouragement (as a little nervous) as to how to handle the viewings myself she also followed up the viewers to provide feedback. Was updated by email with details of the viewings booked which was great. By the end of the week we had multiple offers, Sammy called and again he was fantastic at advising us what our next move should be he certainly advised well as he secured us a great selling price. To be honest we have dealt with the Your Move Swinton team for just under 2 weeks (valuation - offer) and everyone we have dealt with have been fantastic, I was very apprehensive about selling our property and which estate agent to go with. I 100% made the right choice with Your Move Swinton recommend highly!
Georgina Β· 9 September 2020
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5/5
GoogleBeing a complete novice when it comes to letting out a property I needed a lot of help and it was so important I chose the right business to use and I wasnβt left down with Sammy at Your Move.
Sammy was extremely knowledgeable and personable and instantly made me feel that my property was in safe hands. Due to the nature of my let, Sammy worked extremely hard to accommodate my strict timelines and endless questions and was ever the professional.
Iβll be recommending Sammy and Your Move to anyone who will be letting a property in future.
Emma Β· 12 August 2020
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5/5
GoogleWe have just completed on our sale which had a few issues along the way with buyers but Your Move were very helpful through the process and kept us informed. Catherine was a pleasure to deal with and I would recommend them to others.
Sharon Β· 3 June 2021
Agent replied
Hello Sharon
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Swinton. I will will be sure to pass on your kind words to Catherine.
Best Regards
Lynn Owens
Branch Manager
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1/5
GoogleI found YourMove to be highly unprofessional. I had found a property for rental via them which turned out to be an advert only deal and they did not manage the property. This would have been fine if the landlord wasnβt a rogue one. Deposit wasnβt protected, gas certificate lapsed, repairs not carried out, extreme mould and damp problem etc. I tried to discuss my experiences with YourMove and they werenβt interested in the slightest. Apparently checks only need to be done on the tenants and they have no due diligence checks for landlords; nor were interested in noting my concerns.
The landlord then decided to sell the property and YourMove carried out a ridiculous open house which resulted in an obscene amount of people coming through the house in a short period of time. Things were knocked off the walls and side boards, my coat stand and contents knocked over and left on the floor in the middle of the room, marks up the walls, dirty footprints up the stairs etc. To add insult to injury we also were made aware that personal details had been shared about us at the viewing and the estate agent George told prospective buyers that we were βbad tenantsβ which couldnβt have been further from the truth. When I questioned this it was denied and no apology was ever made.
If youβre a tenant Iβd avoid. If youβre a rogue landlord this is the company for you.
Jade Β· 4 June 2020
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5/5
GoogleFrom start to finish my experience with Your Move was handled with absolute professionalism. Rosie made the entire process feel effortless. I was given clear direction of next steps and was kept informed of any updates throughout the journey of my application. Thanks again! :)
Tamara Β· 9 March 2021
Agent replied
Hi
Thank you for your kind review, we are always delighted to hear positive feedback about out team in Swinton. We will be sure to pass on your feedback to Rosie.
Best Regards
Lynn
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5/5
GoogleVery professional service from the Your Move team in Swinton. Donna give a very pleasant and laid back tour of the property, no hard sell. Cath was super efficient with the vendor, actually rang back, as promised, the very same day with the good news of purchase.
I even used the on site mortgage broker Robert Nicholls, who worked his socks off to find me the best deal. Which he did by far! Also offering home consultations, if I couldn't make the shop. Not sure I've found anyone else offering this service in Swinton area?? Well done Your Move!
Matt Β· 8 February 2020
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5/5
GoogleOur search to find a new property for our family was a huge struggle as nothing we looked at was quite right, but Your Move were great! All of the staff were so patient, friendly and helpful. They understood what we were looking for and did their upmost to help us find it! George was so lovely on each viewing and once we found the house we loved and wanted, Sammy took care of us the whole way through! They are all really lovely and we couldnβt recommend them more!
Natalie Β· 27 January 2020
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5/5
GoogleIf the rest of the good reviews haven't made it clear, Your Move genuinely are a good estate agent. I've never had a better experience in my life! Not only did they rent my place out for more than what I thought it would achieve, but they've made this entire process smooth and seamless.
They have a very useful online portal that is modern, simple and easy to use, and will come in useful for my tax purposes.
So thank you so so much to Josh and the team for all your help! You guys are amazing, and I will send everyone I can your way!
Botsang Β· 11 September 2019
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5/5
GoogleThis is the second time in a row that we have dealt with YourMove and this experience was even more smooth and professional than the last!
The guys in the office remembered us from our last time dealing with them (which was over a year ago) and this friendly approach made us all feel really secure going through the application process with them.
We have managed to find the house of our dreams TWICE with these guys and could not recommend them more.
Everyone in the Swinton branch were great with us but special thanks to Josh who made the whole process personal yet professional.
Thanks.
Kyle Β· 31 August 2019
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5/5
GoogleYour Move, Swinton Branch provides completely top notch service. I bought a house through them, let the house through them, & sold the house through them. In all three contexts, I was 100% delighted.
The purchase was quick & easy. I was invited to look at property on line with a lovely woman (who is no longer there). She picked up on the kind of thing I wanted really quickly. In 10 mins I was driven for a viewing. Next day offer was made, & by close of day we had a deal. Fabulous!
It proved to be a perfect house to let as Swindon team said it would be. They had tenants lined up to move in the day after completion. What better service could you wish for? These tenants stayed and paid until I wanted to sell.
During the sale process I was kept informed at every step & I was v pleased with the process & result.
When the first woman left shortly after I met her ( no connection, I trust!), I was very disappointed, but Catherine picked me up & has been fabulous- friendly, professional & efficient. Lynn, the manager is terrific. So personable & so effective. They both made time for pleasantries while getting on with the business. Lynn clearly runs an exceptionally good branch. Your Move should be VERY proud of her & her team.
On my first visit to the branch, I saw thank you cards from happy customers on the cupboards & desks. I wondered if Iβd ever seen that before in an estate agent. Now I understand why.
Thank you Lynn & co for your commitment to your customer, your competence & for being a delight to liaise with. You are fabulous!
Pilkroyds Β· 30 July 2019
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5/5
GoogleSamuel is knowledgable and always provide accurate market information. I bought a house completed on Day one, it was rented out on Day two by Your Move before I can even get keys from my sourcing agent to visit it!
Brilliant service.
Lawyer Β· 9 March 2021
Agent replied
Hi
Thank you for your kind review, we are always delighted to hear positive feedback about out team in Swinton. We will be sure to pass on your feedback.
Best Regards
Lynn
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5/5
GoogleMe & my partner moved into flat locally to us, that was sought after &everything we wanted. Within the previous months nothing had fit our bill until my partner had come across the property and we made contact with Your Move Swinton, This being only a month or so ago and we are already in our new home & cosy at our new place, We can't thank you enough for it.
Thanks to Josh, Kath & the Team!
Mitch Β· 30 July 2019
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5/5
GoogleJess was brilliant throughout the whole process when purchasing my first home. She was there to help and advise on anything i needed. I would definitely recommend jess and your move again to anyone buying a property! Thank you!!
Ann-Marie Β· 14 March 2021
Agent replied
Hi
Thank you for your kind review, we are always delighted to hear positive feedback about out team in Swinton. We will be sure to pass on your feedback to Jess.
Best Regards
Lynn
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5/5
GoogleThanks for Catherine who had been so helpful all through the process I have now settled.
The process was very easy and smooth to rent this property (comparing to London). My landlord is such a nice and easy-going gentleman as well. I really appreciate for all the help from yourmove and especially thank to Cathrine who was always there to answer my questions and helped a lot. Very positive experience.
I would highly recommend them.
EnikΕ Β· 19 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.