Robinson Jackson Swanscombe reviews

★★★★★ 5/5

Google

Excellent, friendly service - nothing was too much trouble. Went above and beyond to make everything easy and stress-free for us. A special thank you to Tracy for checking in on us weekly!

KAREN · 27 April 2024

★★★★★ 5/5

Google

From the day we contacted Robinson Jackson to put our house on the market, the whole team have been wonderful and supportive. Jessica in particular has been fantastic will the sales process, keeping us frequently updated. Matthew was very helpful with advice and getting the process started. Highly recommend!

Louise · 9 January 2025

★★★★★ 5/5

Google

Robinson Jackson have been absolutely amazing from start to finish! If your thinking of going with them , you should! Myself and my partner were made to feel comfortable and welcome as we walked in and straight away was seen by a broker when we told them we was interested in a property. As first time buyers we had no idea on how the process works and was a little anxious but Robinson Jackson made us feel at ease. The calls and inquiries were answered quickly and in a timely manner and they were so polite and professional and supportive. Thanks to Robinson Jackson we are now settled in our first home and could not be any happier!

Molly · 29 February 2024

★★★★★ 5/5

Google

It was a great experience in purchasing a property through Robinson Jackson, Olivia was professional and swiftly dealt with our questions, Strongly recommended....

Calibre · 26 July 2024

★★★★★ 5/5

Google

Excellent service thoughout cant fault all the team at robinson and jackson from start to finish..

Vicky · 13 March 2026

★★★★★ 5/5

Google

Really brilliant service from all the team at Ebbsfleet, particularly Amanda, Rob and Olivia who have made this process a lot easier for us! Thank you!

FAYE · 22 March 2024

★★★★★ 5/5

Google

Beth and Sabrina showed us the property and were very friendly, professional, and helpful.

Maria · 13 March 2026

★★★★★ 5/5

Google

Absolutely thrilled with the exceptional service provided by Robinson Jackson throughout my first house purchase. Their professionalism and expertise made the entire process smooth and stress-free. From the initial property viewings to closing the deal, their communication was outstanding, guiding me through every step. Their dedication and support were invaluable, making this significant milestone an incredibly positive experience. I highly recommend Robinson Jackson for their exceptional service and commitment to their clients' satisfaction.

Georgi · 21 January 2024

★★★★★ 5/5

Google

I recently sold a flat of mine through Robinson Jackson Swanscombe and can confidently say they done a great job and I would highly recommend. I was initially set up with a neighbouring Estate Agent a few doors down who I had to leave due to them losing the sell of my flat because of their bad communication skills and what seemed a lack of experience and organisation within their office. RJ seemed to have a professional way about them where they always knew what was going on and if you had any questions they were there to help, even on Sundays. They do their best to make a stressful process as smooth running as possible which is what they did for me. So a big thank you to Jordan Evans and his team Josh, Emily and Tracy you have all been great and I hope to work with you again.PositiveProfessionalism

Theo · 26 August 2021

★★★★★ 5/5

Google

Our experience with Robinson Jackson has been excellent, from Rob's visit and taking brilliant photos which helped sell our home within 1 week of signing up with them. Our buyer had made an offer before she had even viewed the property just by viewing the online photos. Our property went online on Thursday 15 October, our first viewing was on Sunday 18 October and in total we had 8 viewings booked for that week, Ellie and Josh were very efficient when contacting us and confirming viewing times etc. By Wednesday 21 October we received 2 offers and accepted an offer at the upper asking price. During the course of getting to exchange of contacts and the completion date Tracey Wright, the sales negotiator, has been so supportive of us and helping reduce my stress levels and keeping us updated on each stage. I have no hesitation in recommending anyone to use Robinson Jackson when they want to sell a property. They are very professional and caring.PositiveResponsiveness, Quality, Professionalism, Value

Carol · 26 August 2021

★★★★★ 5/5

Google

Thank you Kerstie for being so enthusiastic when I viewed my prospective property with you, really friendly and very helpful. Amanda - prompt and helpful with the start of the buying process. Superstars :)

Shazza · 20 November 2024

★★★★★ 5/5

Google

The branch at Swanscombe made the selling process a very pleasant experience. Mitchell was my first point of contact and his input was very professional and encouraging. Jordan came out to my property to start the process and again his professionalism was very welcome. Josh then took over and he was brilliant, his excellent interpersonal skills with myself and those viewing the property was refreshing. He will go a long way in the property business. Tracy then came in from the progression department. She was always bright and cheerful and worked hard to liaise with all parties. The whole process came to its final stage in record time.

Margaret · 27 March 2020

★★★★★ 5/5

Google

Anyone looking to sell a property in the Greenhithe area should read my review. I owned a house in Greenhithe (10 minute walk from the station) for 10 months and I couldn’t have picked better estate agents to sell my property. Prior to putting the house up for sale, I invited all local estate agents around for feedback, discuss the sale price and their fees. Below are the team I dealt with and my review of their hard work. Jordan Evans It was Jordan that came to visit me initially to view the house and discuss the sale price and Robinson Jackson fee. Jordan was very complimentary of my property and made me feel at ease at what was a stressful time for me. Jordan provided stats of the properties Robinson Jackson had sold in the area and was very honest, managing my expectations. This was my first experience of selling a property and Jordan’s calm, empathetic nature put me at complete ease. Due to the meeting I had with Jordan, I decided to go with Robinson Jackson and the service Jordan provided alone, continued to push above and beyond my expectations. Within a week of the property being on the Market I accepted an offer. Unfortunately, at the date of exchange, the buyers pulled out and I was devasted (as you can imagine!). However, Jordan phoned to let me know the team were committed to selling my property once again and whist Jordan was sympathetic, he was honest regarding the Market over the Christmas period, again setting my expectations so I wasn’t disappointed. Overall, I think Jordan is personable, professional, understanding and courteous. He has a friendly approach and makes you feel like an actual individual rather than another number on their books. I highly recommend Robinson Jackson and its thanks to Jordan that I chose to go with them. Thank you Jordan. Mitchell Grogan Once I agreed to use Robinson Jackson, Mitchell took the time to pop round and view my home. I was able to talk through everything with Mitchell i.e. projects I had completed and things outstanding. Mitchell invested time in getting to know me and my home, which I believed help Mitchell recommend and sell my property. Mitchell’s persona is very similar to Jordan’s, calm, friendly, professional and simply a delight to be around. If it wasn’t for Mitchell I would not have had another offer as quickly as I did (following the previous buyers pulling out). Within 24 hours of my house going back on the Market, Mitchell recommended my property to the right buyers, who viewed twice and offered straight away. Mitchell makes you feel like you are the only house he is selling, which in turn made me feel at complete ease with the whole process. I think Mitchell does a fantastic job and above any beyond any local agent I have met. Thank you Mitchell. Tracy Wright Once I accepted an offer on my home, Tracy took over the process and was my first point of contact. If it wasn’t for Tracy I think I would have lost the plot! I found the whole process in selling my home stressful and slow. I wasn’t overly impressed with my Solicitors which probably didn’t help. However, Tracy is the person in the middle who liaises with the buyers, sellers and both sets of Solicitors and what an amazing job she does! Tracy manages expectations, provides updates before your Solicitors do (in my case anyways!) and simply helps and talks you through each stage of the sale. Tracy is sympathetic, very competent and friendly and she was my go-to-person! I contacted Tracy every week and she never made me feel like a nuisance (which I probably was!). I don’t know if other local estate agents offer this service, but it was because of Tracy that I managed to get through the process in a relatively calm manner. I was so impressed with Tracy, I popped in on the day of completion with a thank you card. Tracy, you do a fantastic job and I hope the business recognises all you do, for people like me.

Janine · 26 February 2020

★★★★★ 5/5

Google

The Team at Robinson Jackson have been great from the word go! They valued our property and put it on the market. They kept us updated weekly to inform us of what interest there had been and how many viewings were going to be taking place. After each viewing they always gave feedback even if it was to say they had left messages and the person viewing had not responded. Emma Burton has been our main point of contact and extremely good at keeping us updated, returning calls/emails and offering us advice as and when needed. Emma Burton & Laine Benn have also been fantastic! When anyone was away on holiday the team were great at still keeping in contact and following up on behalf of our main point of contact to chase anything outstanding. Thank you to you all, we are very pleased to have sold our flat through you and will recommend you to anyone that is looking for a excellent estate agent.

Natalia · 28 December 2019

★★★★★ 5/5

Google

A very friendly and professional branch. Very helpful staff and valuer was precise and realistic on the value of the property and what could be achieved. Regular updates and obtained the asking price. …

Joeanna · 20 May 2025

★★★★★ 5/5

Google

I am currently purchasing my first property (shared ownership) and the Robinson Jackson team have been so helpful, and made the process as smooth as possible. Thank you!

Kate · 20 July 2025

★★★★★ 5/5

Google

Outstanding service from start to finish. I took their advice they sold my house in days got the best possible price for it. They where always on the end of the phone for advice. Was given advise on which offer was the best to accept obviously if was done to us who we picked but we were told everything we needed to know to make that decision. Once sold we had excellent help from their after sales team who could not do enough to help us. All the staff were amazing but Laine Jordon and Sharon were most involved with our sale and were outstanding. I can very highly recommend

Dee · 29 July 2019

★★★★★ 5/5

Google

Choosing the right Estate agent is a very important part of your property move. We had a couple on our short list but chose to use Robinson Jackson and have not regretted it for one moment. From the initial introduction the whole Swanscombe team have been professional and enthusiastic and make you feel special. Led by Jordan the Branch manager his whole team have always answered any question immediately and if they saw they will call back always did. We were fortunate that our house sold quickly. This was partly due to it being marketed at the correct price and also the client base RJ already had of people looking for similar properties to what we were selling. Once offer was accepted the progression team stepped in and Tracy was fantastic. Full of energy and passion and really whipped the solicitors into shape ensuring we exchanged in a timely manner and didn't let the momentum slow at any point! The progression team are pivotal to us buyers and sellers as they always return your call and sort out any problems or concerns we had. they are a good point of contact as well for liaising with your solicitors which i didn't realise until now. I am rarely one to leave a review but in this case it is thoroughly justified! Well done Robinson Jackson!!

Paul · 29 July 2019

★★★★★ 5/5

Google

Couldn’t recommend them more. I’ve sold and brought through Robinson Jackson and have had a great experience with Joseph, Kirstie and Amanda. Always so helpful and supportive along the way.

Tracy · 20 June 2025

★★★★★ 5/5

Google

the level of service I received them the Robinson Jackson Team has been excellent. Tracy Wright went above and beyond to ensure I was looped in, she was concerned about the property just as much as I was. She ensured the end to end of the transaction was a smooth one. I would recommend Robinson Jackson and Tracy Wright specifically for such an amazing job. Thank you.

Karimat · 15 April 2022

★★★★★ 5/5

Google

Robinson and Jackson were fantastic from the moment we hired them to sell our home and through to exchange. Tracy was in constant contact with us and kept chasing the buyers to push them forward with the sale. Tracy went far and beyond her role as progression Manger and really got things moving!! 100 out of 10 for Tracy and Robinson and Jackson!!!PositiveQuality

Richard · 26 August 2022

★★★★★ 5/5

Google

I was shown around the house by Sabrina and she was very lovely and welcoming. She was able to answer all of my questions and was friendly.

Mercii · 15 April 2026

★★★★★ 5/5

Google

We have had such a great relationship with Robinson Jackson for over 5 years now, from when we purchased our property to their managed service and finally their sales team. Each member has been very attentive and patient with us and kept us in the loop in all aspects of our property. I would highly recommend their services.

Samir · 29 February 2024

★★★★★ 5/5

Google

Our experience with Robinson Jackson in Greenhithe was brilliant from start to finish. The team did a great job selling our flat quickly. We had a number of issues with others in the chain when it came to our purchase, but Tracy Wright the RJ sales progressor was absolutely fantastic - going above and beyond to make sure it all worked out. Thank you Tracy and team!PositiveResponsiveness, Professionalism

Siobhan · 26 August 2021