Every review we hold for the Swanscombe office, from every platform, shown as written. First names only.
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5/5
GoogleWe put our lovely house up for sale and Robinson Jackson had enquiries half an hour after it went online. After an open morning of 9 people we had three offers. We accepted the one who offered Β£10,000 more after a week. Itβs got to be a record. We were blown away. So glad out of our three valuation agents we chose Robinson Jackson who were most local. We would recommend the branch and thank them particularly Amanda, Emily and Kerstie.
Margret Β· 14 September 2025
Agent replied Β· 14 April 2026
Thank you so much for your wonderful feedback! Weβre delighted to hear how quickly everything came together for your sale and that you felt supported throughout the process. Amanda, Emily and Kerstie will be thrilled to know their efforts made such a difference. We really appreciate your recommendation and for choosing Robinson Jackson as your local agent. Wishing you all the very best for the future in your next chapter! Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleHave received an excellent service from Amanda and her Team. From the initial valuation visit it was clear that R&J were in a different class, head and shoulders above the other agents that came to value my property.
Amanda was very knowledgeable about the local area and the current property market and had done a lot of research/prep before her visit, which gave me confidence in her valuation. She also talked over everything involved in a house move and gave me approx prices, along with recommendations for solicitors, removal companies etc. I took her advice to pay for professional photographs, which were absolutely brilliant.
My property was on the market within a week and went live on the 3 main portals on a Thursday and they had 4 viewings arranged for the Saturday and then additional viewings on Monday, Wednesday and Thursday and I was lucky enough to receive a full asking price the following Monday, so just over a week.
Abbie and Kirstie handled the initial viewings and were both lovely and I was impressed by their professionalism - but for me the absolute STAR was Joe, who was my main contact during the sales process, his communication was excellent and all phone calls were followed up with emails and or text messages, so I always knew exactly what was happening. He also supported and guided me through the process of considering multiple offers. I couldn't be happier with the service I've received so far, but I know there is a long way to go and I'm sure there will be some ups and downs, but I feel like I am in good hands.
Julie Β· 14 August 2025
Agent replied Β· 14 April 2026
Thank you so much for taking the time to share such detailed and thoughtful feedback, Julie. Weβre delighted to hear that Amanda and the team were able to provide you with the guidance, support, and confidence you needed from the very start. Itβs fantastic that the professional photography and marketing led to such quick interest and a great outcome. Abby, Kerstie, and especially Joe will be thrilled to know how much you valued their professionalism and communication throughout the process. Weβre so pleased you feel in safe hands, and weβll continue to be here to support you every step of the way until completion. Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
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I just want to say a huge thank you to the entire sales team for their amazing support throughout the process. Everyone has been incredibly helpful and made everything smooth and stress-free from start to finish. A special thanks to Joe, who has been absolutely fantastic, so helpful, responsive, and reassuring at every step. Also a big thank you to Kerstie, who was always there when needed. The whole experience was perfect, and I couldnβt be happier. Highly recommend!
Aurel Β· 14 August 2025
Agent replied Β· 14 April 2026
Thank you so much for your wonderful feedback! Weβre thrilled to hear that your experience with our sales team was smooth and stress-free. Joe and Kerstie will be especially pleased to know their support made such a difference along the way. It truly means a lot to us to know you felt looked after throughout the process. We really appreciate your recommendation and wish you all the best moving forwards. Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleThe team has been very polite and professional. Always happy to answer my mutiple questions as first time buyer had so many . Joseph was particularly helpful and very professional. Happy to assist and provide guidance. Thank you you will recommend Robinson Jackson Swanscombe
Mustapha Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you for your kind review. Weβre so pleased to hear that our team was polite and professional throughout your journey and that your questions as a first-time buyer were always welcomed. Itβs especially great to know that Joseph was particularly helpful and provided the guidance you needed. Thank you for your recommendation, we truly appreciate it and wish you all the very best in your home-buying journey. Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleExcellent service from Robinson Jackson in Ebbsfleet. Great flexibility with regards to viewing the property we offered on, polite and friendly throughout the process of liasing with ourselves as prospective purchasers and the vendor. Can't thank the team enough for their professional and efficient service - especially Beth who has accommodated return visits to the property. Rachael and Iain.
Rachael Β· 14 October 2025
Agent replied Β· 14 April 2026
Thank you so much, Rachael and Iain, for your kind words! Weβre delighted to hear you had such a positive experience. Beth and everyone here really enjoyed helping you through the process and ensuring everything went smoothly. We truly appreciate your feedback and wish you all the best in your new home! Kind regards, the Swanscombe & Greenhithe team
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5/5
GoogleI just purchased with these guys and the team have been great!
I especially want to thank Tracy, who progressed my sale, she was there from beginning until end and she was so supportive, vigilant and responsive throughout the process!! x
Tyler Β· 14 December 2025
Agent replied Β· 14 April 2026
Thank you so much for your lovely review and congratulations on your purchase! Weβre delighted to hear that you had such a positive experience with our team.
A special thank you for recognising Tracyβs hard work, she will be thrilled to know her support, vigilance, and responsiveness made such a difference throughout your journey. Weβre very proud of the dedication she brings to her clients.
If you ever need anything in the future, please donβt hesitate to get in touch. Wishing you all the best in your new home! Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleWe were extremely impressed by the professionalism and helpfulness of every member of staff who helped us to sell our house. Special thanks to Amanda and Joe who went above and beyond !
Maria Β· 14 January 2026
Agent replied Β· 14 April 2026
Thank you so much for your kind words and for taking the time to leave this review. Weβre delighted to hear that you were impressed by the professionalism and support of our team throughout the sale of your home. Iβll be sure to pass on your special thanks to Amanda and Joe, theyβll be thrilled to know their efforts made such a positive difference. Wishing you all the very best, and thank you again for choosing us. Kind regards, the RJ Swanscombe & Greenhithe team.
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5/5
GoogleCant speak highly enough of the team at Robinson Jackson. They are so friendly, ever helpful and work tirelessly to get people through the door to view your property. Olivia has been the one dealing with my sale in the main and has been so wonderful but the entire team put so much effort in to get the result you want. Always have time to answer your (in my case - endless!) questions and nothing is too much trouble.
Would highly recommend this team if you need to sell your property!
Carolyne Β· 20 May 2024
Agent replied Β· 19 June 2024
Thank you very much Carolyne for your kind words! We're thrilled to hear about your positive experience with the team at Robinson Jackson. It's fantastic to know that Olivia and the rest of our team have been friendly, helpful, and dedicated throughout your sale process. We strive to provide excellent service to all our clients, and we're delighted that we could meet your expectations. Your recommendation means a lot to us, thank you so much! Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleWe sold our first home with Robinson Jackson. Rob (Senior Partner) and his team were wonderful and professional from the start. We were not 100% sure about selling at the beginning. They offered to take some photos first (they were beautiful by the way!) without charge while we decided whether to put the house on the market. They never pressurised us and they made us feel very comfortable about making this decision for ourselves. Once decided, they gave excellent advice on pricing based on their extensive experience of the local area. They were very efficient - from the moment we casually walked into the agency for a chat to having photos taken, and having the house up on the market took less than a week. Rob and his team secured us a successful offer on the first day of viewings. Following that, it was a very long painful wait because of the size of the chain... But Rob and his team continued to reassure us, chase up on the chain and communicate with us effectively, keeping us updated. We highly recommend Robinson Jackson.
DamiYuMMi Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you so much for taking the time to share your experience of selling your first home with Robinson Jackson. It was an absolute pleasure to work with you throughout this journey, and I'm thrilled to hear that our team was able to provide you with the support and professionalism you deserved.
It's fantastic to hear that our team's expertise in pricing and efficient service helped get your house on the market swiftly, resulting in a successful offer on the very first day of viewings. While I understand that the wait during the chain process can be challenging, I'm glad that we were able to provide reassurance and consistent communication throughout.
Thank you once again for your recommendation. We truly appreciate your trust in us! Kind regards, the RJ Swanscombe & Greenhithe and RJ Ebbsfleet Garden City teams
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5/5
GoogleKerstie was exceptional.
She showed professionalism, took time to answer all our questions, and was very flexible despite our last minute request.
Reddredd16 Β· 14 February 2026
Agent replied Β· 14 April 2026
Thank you for your kind review. Weβre delighted to hear that Kerstie's professionalism and knowledge stood out for you. Going the extra mile for our clients is something we really pride ourselves on, so your feedback means a lot to us. Thank you again for taking the time to share your experience. Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleFrom the day we contacted Robinson Jackson to put our house on the market, the whole team have been wonderful and supportive. Jessica in particular has been fantastic will the sales process, keeping us frequently updated. Matthew was very helpful with advice and getting the process started. Highly recommend!
Louise Β· 10 January 2025
Agent replied Β· 24 January 2025
We're super appreciative of your 5* review for the team Louise, thank you very much. Wishing you all the best moving forwards. The RJ Swanscombe & Greenhithe team
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5/5
GoogleExcellent efficient service, really happy from the start would highly recommend Robinsonβs Michael and Jackson estate agent. Made the process of selling a house very smooth. Thanks Team.
Gurpreet Β· 14 September 2025
Agent replied Β· 14 April 2026
Thank you for your kind words! Weβre so pleased to hear you found the process smooth and efficient. The team will be delighted to know their efforts were appreciated. Thank you for recommending Robinson Jackson, we wish you every success for the future! Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleAgents in Robinson Jackson Swanscombe & Greenhithe has been very helpful in finding our desired home. They demonstrate excellent customer service especially Joseph and Emily. We highly recommend them if you are looking for properties in these areas.
Angela Β· 14 May 2025
Agent replied Β· 14 April 2026
Thanks so much for your kind words and for taking the time to leave this lovely 5* review Angela. We really appreciate it. Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleWe have just completed on our home and I cannot recommend Robinson Jackson swanscombe and greenhithe enough. They have been very helpful throughout the process and have been fantastic with communication. Thank you for making our move a great process. An extra thank you to Jessica and Carol for everything!
Libby Β· 9 November 2024
Agent replied Β· 23 October 2024
Thank you Libby, Jessica and Olivia are thrilled by your review and have enjoyed working with you so far!
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5/5
GoogleI had a great experience as a first time buyer with Robinson Jackson agency at Swanscombe branch. From Start to finish the agents were friendly and approachable. They did their best to assist me with any of my questions I had, providing clear guidance and expert advice at every stage. The communication was top-notch, kept me informed every step of the way.
I would like to thank Amanda Try, Tracy Wright and Jessica Tampion for their assistance.
I highly recommend their services to anyone looking for a reliable and friendly estate agency.
Aldo Β· 4 November 2024
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5/5
GoogleWe bought our lovely new house through Robinson Jackson and just wanted to say a massive thank you to Tracy. She kept us updated with everything along the way, and was completely honest with how it was progressing. We really appreciate all of her help and are very happy in our new home! π β¦
Lois Β· 19 November 2023
Agent replied Β· 19 June 2024
Thanks so much Lois for taking the time to leave a review for Tracy. It's great to hear that you were pleased with the service provided and are happy in your new home! Thanks again for purchasing through us. Wishing you all the best for the future. Kind regards, the RJ Swanscombe team.
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5/5
GoogleRobertson Jackson in Swanscombe were extremely helpful in the sale of my flat . Amanda Try explained every detail from start to finish. Tracy would contact me on a regular basis and was very professional in her advice .Moving residence can be stressful but Robertson Jackson were helpful at all times .
Donna Β· 21 January 2024
Agent replied Β· 19 June 2024
Hi Donna, thanks so much for sharing your positive experience with us. We really value your feedback and are so pleased it was as stress-free as possible. We wish you all the best for the future. Kind regards, the RJ Swanscombe team.
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5/5
GoogleRobinson Jackson team at the Swanscombe/Castle Hill -
Very supportive and our active in supporting and leading our house sale. We appreciated the informative communications throughout the process. Robert and his team support were reassuring at all stages. We would recommend this team and company.
Caroline Β· 22 May 2024
Agent replied Β· 19 June 2024
Thank you for your wonderful review Caroline! We're thrilled to hear that you found our team at Robinson Jackson supportive and proactive throughout your house sale journey. We understand the importance of clear and informative communication, and we're delighted that you found our updates reassuring at every stage. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. Best wishes to you and your mum for the future. Kind regards, the RJ Swanscombe & Greenhithe and Ebbsfleet Garden City teams
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5/5
GoogleBig thanks to Kerstie and Jo
Sarah Β· 14 June 2025
Agent replied Β· 14 April 2026
Thanks Sarah! Much appreciated :)
Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleExcellent, friendly service - nothing was too much trouble. Went above and beyond to make everything easy and stress-free for us. A special thank you to Tracy for checking in on us weekly!
KAREN Β· 20 April 2024
Agent replied Β· 19 June 2024
Thanks so much Karen for taking the time to leave us this lovely 5* review, we really appreciate it. Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleWe have absolutely loved viewing with Robinson Jackson, a very friendly and professional group
Kerstie Richardβs-Maugham , Beth and Joe have been amazing
Thank you so much
Harri Β· 14 February 2026
Agent replied Β· 14 April 2026
Thank you so much for this wonderful review and for taking the time to share your experience. Weβre delighted to hear that our team's friendly and professional manner made your viewing experience a positive one. It means a great deal to us. Kind regards, the RJ Swanscombe & Greenhithe team
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5/5
GoogleRobinson Jackson have been absolutely amazing from start to finish! If your thinking of going with them , you should! Myself and my partner were made to feel comfortable and welcome as we walked in and straight away was seen by a broker when we told them we was interested in a property. As first time buyers we had no idea on how the process works and was a little anxious but Robinson Jackson made us feel at ease. The calls and inquiries were answered quickly and in a timely manner and they were so polite and professional and supportive. Thanks to Robinson Jackson we are now settled in our first home and could not be any happier!
Molly Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you Molly, I am glad to hear you had a good experience with us and both have settled into your new home! Do feel free to say hi anytime you are passing!
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5/5
GoogleIt was a great experience in purchasing a property through Robinson Jackson, Olivia was professional and swiftly dealt with our questions, Strongly recommended....
Calibre Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you very much for taking the time to leave us a positive review about your great experience with us. We are very grateful. Kind regards, the RJ Swanscombe and Greenhithe team
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5/5
GoogleKerstie has been so helpful and friendly. I will highly recommend RJ
Michael Β· 4 January 2025
Agent replied Β· 24 January 2025
Thanks Michael :) Much appreciated! Wishing you all the best. The RJ Swanscombe & Greenhithe team
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