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Lamborn & Hill Estate Agents reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

112 reviews across 2 platforms

19 - 21 West Street, Sittingbourne, ME10 1AJ, Swale ME10 1AJ

Lamborn & Hill Estate Agents's Swale office at 19 - 21 West Street is rated 4.6 out of 5 across 112 reviews on two platforms, including 111 Google reviews rated 4.6. The 1 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

111

Reviews on Google

This office

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Swale office, from every platform, shown as written. First names only.

5/5

Google

Absolutely brilliant Estate Agents, all the team are very approachable welcoming and work so hard. We had a very long drawn out sale mainly due to covid and the fact our house was with a previous estate agent with very poor outcome. As soon as we approached Lamborn Hill we had our house back up for sale within a week, then lockdown came so it wasn’t until March we sold even though our chain was very short We still encountered difficulties. Patience and perseverance from sharon Paterson was outstanding she went above and beyond her role in all areas of our sale and future purchase always being encouraging and giving advice and taking steps to push through all the difficulties we have never known anyone so committed and hard working The team of Heather, Lily, Sarah, Demi and Emily apologies if I missed anyone out were a pleasure to speak with always so friendly and polite I think we must be one of the worse sale they experienced over such a long drawn out period but they never gave up So if you need an estate agent use Lamborne Hill as they are truly outstandingPositiveResponsiveness, Quality, Professionalism, Value

Pia Β· 25 October 2021

Agent replied Β· 24 October 2024

Hi Pia, I can not tell you how happy that we finally managed to get you moved, we wish you all the best in your new adventures

5/5

Trustpilot

First-time buyers

As first-time buyers, we could not have been happier with our experience! Every single person we dealt with was highly professional, kind and had great communication skills! Thank you especially to Joe, we had such a smooth experience all round :)

Kayleigh Β· 12 August 2026

5/5

Google

I cant thank Lisa and Sharon enough for the help from the beginning of my hunt for property to let till we got our keys. They have been so wonderful and very helpful. Lisa is a wonderful being even being professional with her job. She was able to provide help at every point. All the staffs are wonderful. I am glad we approached Lamborn and hill

Fisayo Β· 25 October 2023

5/5

Google

Great service and such a positive experience! We are first time buyers and the guys were great at making us feel at ease and answering all our questions and advising us. Thank you Harvey and J!!

Anika Β· 20 February 2025

5/5

Google

Lamborn and Hill have been absolutely fantastic as property managers. Always fast to take care of any issues. Always made sure to chase if there was any delays. Helped me a lot when I got taken out of work. Always polite and always friendly. I cannot mention a single member of staff below as everyone I had dealings with were equally as good as each other.

Jason Β· 5 April 2025

5/5

Google

Martin Regan-Kennard was exceptionally attentive and was always asking if he could help even though we did not use the company on the occasion. He still was very supportive to our situation. Thank you Martin.

Laurie Β· 25 October 2021

Agent replied Β· 24 October 2024

Hi Laurie, we are also happy to help.

5/5

Google

Heather really helped me and my husband buy our first home together. I would recommend to all friends and family thank you Heather for our weekly updates and chasing allowing us to purchase successfullyPositiveProfessionalism

Sarah Β· 25 October 2021

Agent replied Β· 24 October 2024

Hi Sarah, It always gives us great pleasure helping couples make that move to buy their first home, such an exciting time. We hope you are enjoying your new home.

5/5

Google

The whole team were fantastic. From Martin who set up our listing and got us on the market, everyone in the office who went out of their way to help to Sharon and especially Heather who progressed our sale through to completion. Heather was amazing and nothing was too much trouble. I highly recommend Lamborn and Hill to anyone looking to sell their property.PositiveResponsiveness, Professionalism

Tracey Β· 25 October 2021

5/5

Google

After a difficult conveyancing process during the Covid-19 pandemic, I moved to Lamborn & Hill as my agent. Heather and the her team were fantastic in making sure I was kept updated, that things progressed quickly and that the whole process was so much smoother and easier. Heather became almost like a good friend as we caught up so regularly, and the wider team were helpful and supportive too. I'd 100% recommend Lamborn & Hill to anyone keen to have serious, professional and friendly agents on their side!PositiveQuality, Professionalism

Alanna Β· 25 October 2021

Agent replied Β· 24 October 2024

Hi Alanna, thank you for your lovely review it has been a pleasure and anytime you fancy a cup of tea pop in for a catch up.

1/5

Google

I was served a section 21 because this complete joker (Ann) that saw that I was improving the property from when I moved in and thought that could get more money if she got me out and rented it to someone else afterwards but I left it exactly the same as the day I moved in. I was told that the carpets in the flat were brand new to then spend hundreds of pounds getting rid of flees. An "Ann" thought that had the right to tell me how to live in my rented property to the point of telling me that I had "too many plants" in the conservatory extension and I had to get rid of them because it was causing "condensation" inside the house πŸ€¦πŸ»β€β™€οΈ even though the roof had gaps where I was getting the leaves from the trees through. When I asked for a fan extractor in the kitchen I was told to open the windows in the middle of winter with negative temperatures and blizzard winds. The double glazing windows had enough gaps and the gas and electric bills were ridiculous. Three months after I moved in I was really busy with work and hadn't unpacked a lot of the boxes and I was told that I had too much furniture and that I should get rid of some. Even not have had made hardly any use of the property I was (again) being conned by "Ann" and her moving out inventory. She tried every trick in the book to not return my deposit. Two weeks after moving out this same property was rented out again and no work was done to it. The fleas will comeback, the winter will be costly, still no ventilation and Ann will be going around telling people how to live in their homes with floorings stinking of dog piss. If you have a friend in need that might end up staying with you for a few weeks Ann would like you to make a new contract so they can waste your money on "check" that are never done. They are only interested in how much you earn and if you look like the type that will walk away from their deposit without disputes...

Duke Β· 27 May 2024

5/5

Google

I have been using Lamborn & Hill as my letting agent now for over 11 years. They are very proffesional and I have been very pleased with everthing they do.I would like to say a big thank you to all the staff and especially Martin & Sarah Ryan for going above and beyond at times when needed.PositiveResponsiveness, Quality, Professionalism, Value

Nigel Β· 25 October 2021

5/5

Google

The letting agency I cannot fault them at all from the very start of us moving in here to us communicating with them to get new fences and boiler. I can't fault them at all. Very pleased with with the service I have received. Thank you

Alanta Β· 9 August 2025

5/5

Google

The marketing and sale of the property in Sittingbourne was handled with exemplary professionalism by Lamborn & Hill, from the initial valuation to completion. With support, guidance and patience throughout this process. A friendly team to do business with.

Chris Β· 25 October 2023

5/5

Google

A step apart from other estate agents,lamborn and hill have impressed us a lot during our latest purchase.The estate agents completing our sale compared to the lamborn couldn’t be further apart. Lamborn got down to nitty gritty and sorted any issue’s queries the same day. Communication was excellent and to the point. When we move in the future lamborn and hill can most definitely expect to hear from us. Well done to them!.PositiveResponsiveness, Professionalism

Ben Β· 25 October 2021

Agent replied Β· 24 October 2024

Hi Ben, Thank you for your comments, it has been a pleasure, we hope the kitchen is finished and you are settling in.

1/5

Google

I was happy at the beginning when met Emily to show me the property. The things is after you pay them, they forward your details to a third party reference agent, and if you don't chase and call them, you won't be contacted to deal with your tenancy. Unknown date of moving in:) which is ridiculous, and a fee deducted after all time wasted. Avoid for a peace of mind.NegativeResponsiveness, Quality, Professionalism, Value

CEOKCGOODS Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your review, it is always helpful to receive feedback, I am sorry to hear that you were not happy with the service provided, as you stated we do use a 3rd party referencing company which is clearly stated on the application form, unfortunately due to Covid they have been slower than normal in requesting further information. I understand that you have now decided to go with another property and wish you all the best with that application.

5/5

Google

I would like to thank Heather for her outstanding work helping me sell my home this year, she overcome every obstacle during the conveyancing process and went above and beyond. Big thank you to the rest of the team as well as they were all so polite and professional. Well done Lamborn and Hill :)PositiveProfessionalism

George Β· 25 October 2021

5/5

Google

All of the staff at Lambourne Hill have been a tremendous support to me in my first ever venture as a landlord. I have never had a problem communicating with them by phone or email. They have always supported me with any problems I’ve had with my first tenant. Particular thanks go to Emma , Ann and Esther.

Karen Β· 8 January 2025

5/5

Google

Our relationship with Lamborn Hill was that they were the estate agents for the house we purchased. We found the firm to be approachable and efficient and were happy to answer any questions we had regarding the process. When we had to reach … More

Neil Β· 15 June 2025

5/5

Google

Booked and viewed a property in Minster On Sea, Sheerness. We were 20 minutes late for the appointment due to an incident on M2. Francesca was very patient, polite and greeted us with a smile. Every question was explained in detail. We are considering of making an offer to the property soon.PositiveResponsiveness, Professionalism

Michael Β· 25 October 2021

1/5

Google

Completely ignores all emails and will not communicate with me. I was recommended these for renting a property in Sittingbourne. No problem, I will try another letting agent that won't ignore me. Your loss!

A Β· 11 August 2025

5/5

Google

Sophie Bass what a Legend she i viewed the flat and on the same day she called me up saying its yours and she processed everything so fast that i had my keys by in few days what a result thank you soo much honestly absolutely brilliant cannot thank her enough.

D3S Β· 9 November 2024

5/5

Google

Everyone has always been so helpful and polite. Any time we have needed something done in the house it is dealt with urgency and we have constantly been kept up to date and it's normally done within a few days. It's the best service I've ever received from an agency. We feel listened to and understood and also an important part of the process. Cannot fault them at all.

Hannah Β· 25 October 2023

5/5

Google

Great service. I spoke to Demi on the phone regarding booking a viewing and she was very friendly and helpful. The entire team made sure I was satisfied throughout, cannot recommend enough!

Freddie Β· 25 October 2022

5/5

Google

I recently made some phone calls to my local agents in Sittingbourne as we will soon be looking move and I must say Emily Bess at Lamborn & Hill was by far the most polite agent I spoke too and was really very helpful, she took a great interest in my search and requirements and I will 100% be using Lamborn & Hill over anyone else in the high street. Highly recommended and I will be sure to tell my family and friends about the outstanding customer service received, really impressed.

Emily Β· 25 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lamborn & Hill Estate Agents's Google reviews

Questions about Lamborn & Hill Estate Agents

How many reviews does Lamborn & Hill Estate Agents have?

Lamborn & Hill Estate Agents's Swale office has 112 reviews across two platforms: 111 on Google, 1 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Lamborn & Hill Estate Agents's rating?

Lamborn & Hill Estate Agents is rated 4.6 out of 5 across all 112 reviews, and 4.6 out of 5 on Google from 111 reviews, checked 9 October 2026.

Where is Lamborn & Hill Estate Agents's Swale office?

Lamborn & Hill Estate Agents, 19 - 21 West Street, Sittingbourne, ME10 1AJ, Swale ME10 1AJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.