Every review we hold for the Swadlincote office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally happy with the service I received from Jolene at Fellows. Jolene was quick to respond to my enquiry and arranged a viewing with short notice. Less than a week later I was able to move in. Communication was excellent and I particularly liked the introduction to my new landlady when I was handed the keys.
I am very happy and settled in my new home. The process was far less stressful then I imagined. The speed at which I moved in really helped me under difficult circumstances which Jolene was very understanding about.
Where other letting agents were less than helpful or didn’t return my calls, I would 100% recommend Fellows.
Claire · 16 April 2022
★★★★★ 1/5
GoogleFellows lettings has in the past organised 2 property lets for me and on each time held the deposit on my behalf, and although both deposits should have been returned to me to cover rent and damages, I still haven't had any deposit returned to me.
At present I am still trying to recover monies owed. This is 20 months after the last tenant left my property.
At this point, Fellows lettings are either keeping the deposits themselves or returning the money to the previous tenants. Either scenario isn’t right, also not what they were instructed to do.
Won’t use them again, if you do use Fellows Lettings and they do hold your deposit for you, make sure you do everything in writing.
Julian · 27 March 2024
★★★★★ 5/5
GoogleI have been with Fellows Lettings since April 2011 as a tenant and they have been very efficient, understanding and have dealt promptly with any issues that may have cropped up. Jolene has been a Godsend and is a very professional lady and I wish her and her company all the very best for the future.
M · 16 April 2019
★★★★★ 5/5
GoogleOne of the best lettings agents out there. Jolene managed to organise a very last minute, out of hours viewings for me as it was the only time I could make it. A couple of niggles with the property when I first moved in and she got these resolved extremely quickly. Always dealt with in a fast, professional manner. Would recommend Fellows Lettings to everyone !
Reece · 27 March 2024
★★★★★ 1/5
GoogleAwful letting agents I was shown a property on the first day it became availabile which Ihad agreed to rent paid deposit letting agent said it would be mine needed to do ref checks etc which i had no problem with as I have a good credit rating after four weeks of waiting they called and said it had been took off there site needed to much work doing too it. No communication from them at all in the four weeks were rude when i called them asking for an update, and low and behold its been let to someone else. Absolutely discusting !! Avoid four weeks of false hope when I could of been looking for somewhere else .
Grace · 16 April 2022
★★★★★ 5/5
GoogleJolene is great I highly recommend the Fellows Lettings . I her tennant since 5 years .
Gregory · 29 March 2023
★★★★★ 5/5
GoogleJolene is great I highly recommend the Fellows Lettings .
Judit · 29 March 2023
★★★★★ 1/5
GoogleFellows let my property 22/12/23 chasing inventory and completion statement ! Chased and chased no response!
They have been paid but have not completed their legal obligations!
Mandy · 27 March 2024
★★★★★ 5/5
GoogleFellows lettings did a great job letting my house for me. Very professional all the way through and found tenants in days! Would definitely recommend and will be placing more houses with you as and when I buy them.
Darren · 16 April 2021
★★★★★ 1/5
GoogleAgreed a move out date with the agent, had it verbally (witnessed) then written (to cover my back). Moved out of the property and had to chase for the return of the deposit Then informed that there would be a month's rent deducted because …
Tony · 16 April 2019
★★★★★ 5/5
GoogleBrilliant service. 5 star for me.
Dean · 27 March 2024
★★★★★ 5/5
GoogleJolene of Fellows Lettings helped us to find tenants for our property. She was accommodating, professional, courteous and knowledgeable. Better yet, she had tenants in the property in under a week. What a champion!
Christopher · 16 April 2021
★★★★★ 5/5
GoogleExcellent, manages two of our properties and we don’t have to deal with anything. Always finds nice tenants very quickly.
Joe · 29 March 2022
★★★★★ 5/5
GoogleReliability, professionalism, 100% accurate timing.
I gave essential information to Agency on 17 Dec. I have been able to move in 21 …
Krzysztof · 16 April 2019
★★★★★ 5/5
GoogleA friendly and professional service provided by Jolene. Maintained communication and updates regularly. My property was let very quickly. Thank you.
Jo · 16 April 2019
★★★★★ 5/5
GoogleA professional and personal experience from Jolene. Let my property quickly and efficiently.
Thank you.
Jon · 16 April 2019
★★★★★ 5/5
GoogleAbsolutely fantastic service!
William · 16 April 2021
★★★★★ 1/5
GoogleRating only, no written review.
Árpád · 27 January 2022
★★★★★ 1/5
GoogleRating only, no written review.
Emese · 29 March 2021
★★★★★ 5/5
GoogleRating only, no written review.
Dan · 16 April 2018
★★★★★ 5/5
GoogleRating only, no written review.
Sue · 16 April 2018
★★★★★ 3/5
GoogleRating only, no written review.
David · 11 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.