Winkworth Worcester Park reviews in Sutton

★★★★★ 5/5

Trustpilot

Highly recommend and so pleased we chose Winkworth

Just a note of excellent review for Winkworth Kensal Rise/Queens Park. Andy at Winkworth was fantastic with incredible hard work, commitment, expertise, and skills at keeping us sane, that we relied on so much during our rather challenging sale process. We were massively pleased that we had chosen these guys as our agent. From the initial meeting where manager Stewart was the only person who really took the time to consider the best pricing approach and strategy (out of 11 potential agents!), and then Andy being fantastic from start to finish, knowing just when to be patient and when to push. We felt in incredibly safe hands. Sincerely, thank you.

Anna · 19 February 2021

★★★★★ 5/5

Trustpilot

Winkworth Kensal Rise - honest, responsive and practical

We first bought our property from Winkworth Kensal Rise in 2014. There were two properties on the same street and by comparison our Winkworth agent was up front, transparent and reliable. Fast forward 7 years later, we have let our property through Aaron again at Winkworth Kensal Rise. Again, Aaron and his team have been honest, practical and responsive. Our tenants also seem happy so far. I have also recommended Aaron to friends in the area!

Chocci · 18 November 2021

★★★★★ 5/5

Trustpilot

Excellent customer service

Having dealt with several other agents over the years, Natasha, Hannah and the team at Winkworth Tunbridge Wells showed me just how good an estate agent can be. They are friendly, attentive and proactive - offering suggestions and advice, they carefully managed the process, taking care of all the details through to the successful sale. I can certainly say that I would never use any other agent to sell a property for me. Thank you Winkworth TW, I could not have wished for a better service.

Gary · 8 February 2021

★★★★★ 1/5

Trustpilot

Winkworth Crediton

Winkworth Crediton have failed to do their due diligence and are about to ruin my chain, all because they never established communication with one of the main parties involved with the property they are selling! I am 2 weeks away from my final move date an no exchange has been made because they cannot make contact with one of the sellers. I had the same issue back in November and instead of them getting all the legal documents to sign to this person they have waited this late to chase him for the signature on the exchange! I am lost for words! I spent 2 days trying to get hold of someone to talk to about this matter. Terrible at answering phones and terrible at managing the sale of their property!

Kristian · 9 January 2025

★★★★★ 5/5

Google

I have been liaising with Kirstie throughout the process of buying a flat, she has been really helpful the entire way through with great communication, keeping me updated with progress and next steps and always happy to answer any questions I had. I wouldn’t hesitate to recommend Kirstie and Winkworth to anyone looking for an estate agent.

Sophie · 11 October 2023

★★★★★ 5/5

Google

I used Winkworth Estate agent for buying my first property and I have to say it was by far the best experience as a first time buyer. From start to finish, Lottie was exceptional and really helped with the whole process along. Highly recommended

Kelly · 11 October 2021

★★★★★ 5/5

Trustpilot

Steve Leevy has been very professional…

Steve Leevy has been very professional with the sale of my house. Steve is extremely diligent and kept me updated all the way through the sale process. I would highly recommend Steve and the team at Dartmouth Winkworths, what a fantastic team thanks for all your support and guidance.

Jillian · 26 August 2020

★★★★★ 5/5

Trustpilot

Highly recommend the rental team at Winkworth.

We would highly recommend Aaran , Fabian and the whole team at Winkworth Kensal Rise. Extremely supportive and helpful, especially for first time renters. Very smooth transition and felt supported by this trustworthy team throughout.

Sarah · 10 November 2024

★★★★★ 5/5

Trustpilot

Nishi Shah at Winkworth

Nishi Shah at Winkworth, Kinsbury is great at customer service. I was very impressed with how helpful and attentive she was, as to what I required and requested as a customer. Nothing was too much trouble. I would recommend using Winkworth.

Nana · 19 July 2024

★★★★★ 1/5

Trustpilot

Appalling and inconsiderate

Appalling and inconsiderate. Avoid at all costs

Peter · 21 February 2026

★★★★★ 5/5

Google

Trustworthy estate agent, had a very pleasant experience and genuinely helpful staffs. Certainly would recommend to my friends and family. Special thanks to Georgie Haime, very professional and understands exact requirements of the client.

Prasad · 11 October 2022

★★★★★ 2/5

Trustpilot

Open houses for rentals - no thanks!

This company clearly values the wealthiest tenant over the right kind of tenant.Winkworth is regularly hosting ‘open house’ viewings of rental properties. Potential tenants are bundled into houses in groups or made to stand outside queuing to get in and then encouraged to bid against each other in a bidding war and actively encouraged by the agent to place a higher offer than the advertised rent. Not only is this process discriminatory but it pushes people who may already be stretching their budgets to stretch them even further. Rents advertised should be the rents tenants commit to. If a landlord is keen to earn more than the advertised rent then it should be advertised as ‘offers over’ and the potential open house viewings made explicit. Really disappointed in Winkworth and am searching for an agent who values their customer not merely their wallet.

SalseraJ · 1 December 2022

★★★★★ 5/5

Trustpilot

Outstanding Service

Thomas Syms was a fantastic agent who made the process of selling my slightly complicated flat smooth and trouble free. I don't think the sale would have gone through without his dedication.

Katie · 30 November 2022

★★★★★ 1/5

Trustpilot

Great if you are a landlord

Great if you are a landlord, awful if you are a tenant. Trying to raise prices as much as possible, siding with the landlord at every possible opportunity. Two years ago we signed the contract and then Winkworth / the landlord decided not to sign their part until 1 week before moving 'just in case the previous tenants decide not to leave or something'. Were left in a difficult situation as I was moving in with my partner and we both gave notices in our places with the fear that if something went wrong these guys wouldn't have the contract signed. Tried to hike my rent by another 7% after in year for an already overinflated price which had raised by ~20% before I moved in.They also sublet any property management so if you have a problem in the building they do nothing because they just delegate to a 3rd company. Only bother if the issue is inside the flat.Not worse than other agencies though, and that is the problem, this is the situation in England...

Carswift · 18 November 2024

★★★★★ 5/5

Trustpilot

Excellent service

I let my property through Winkworths in Kensal Rise.I recently had the property completely refurbished and decorated. Michael did a brilliant job of organising all the tradesmen and making the process quick, efficient and very smooth. His input and suggestions were extremely helpful. Aaron also did a brilliant job of getting the property let quickly. The process was very professional and efficient. They are always very friendly and helpful to deal with.

G · 30 July 2023

★★★★★ 5/5

Trustpilot

Angela and her team are AMAZING

Angela and her team are AMAZING! She secured a very quick sale for my house achieving a good amount above the asking price and helped me secure my purchase under the asking price. But where they really really shine is the personal service ironing out the ‘impossible’ scenarios. I was going through a tricky personal time with my Mum in hospital when a neighbour started misbehaving about a nasty notifiable weed which looked as if it would completely scupper the sale, she stepped in with advice, support and telephone numbers.They offer a polite, honest efficient service, so helpful and I contact as a friend as well as a BRILLIANT Estate Agent.No hesitation to recommend.

Kathryn · 31 October 2019

★★★★★ 5/5

Google

I always found Georgie really polite and helpful. The process of selling went really smoothly for us which was great. It was so nice to know though that we could call at anytime and nothing was too much trouble ... [read more] I always found Georgie really polite and helpful. The process of selling went really smoothly for us which was great. It was so nice to know though that we could call at anytime and nothing was too much trouble . Would definitely recommend Winkworths.

Sarah · 27 October 2019

★★★★★ 5/5

Google

When looking for a suitable property to rent for our family Winkworth really did a great job. Katie was very pleasant to deal with throughout the initial process and was always happy to help and responded promptly to any queries we had. During our time at the property Sarah Lee really manage the property well, and was only happy to help if we had any issues. She even got us a a cheaper quotation for a cleaning team on checkout then I could get. Thank you Katie and Sarah!

Philip · 27 October 2019

★★★★★ 5/5

Trustpilot

Very professional Team!!

Very professional approach of the whole sale team !Especially Nicola who has showed very high standards of the service in handling my case and amazing work ethic !!Highly recommended!! Thank you again!Maksym.

Maksymek · 10 November 2022

★★★★★ 5/5

Trustpilot

Thomas Syms - Breath of fresh air!

Thomas Syms, take a bow! An ultra-professional from first meeting right the way up through to exchange and settlement. Plenty of obstacles from the bank, valuer and wider economy, but you took the problems in your stride and showing a level of calmness and pragmatism that will see you go far in your industry. Cannot thank you enough for the clear instructions and prompt reply to my (million) questions! Looking forward to working with you again at some point in the future. Cheers, Simon.

Simon · 24 October 2022

★★★★★ 5/5

Trustpilot

Professional and efficient agency

The team at Winkworths provided a professional and efficient service in securing a tenancy for our property. I would recommend Aaron and his team without hesitation to anyone seeking a reliable agency.

Ouertani · 1 November 2024

★★★★★ 1/5

Trustpilot

Awful!!! Please use ANYONE else!

They don't even deserve the one star but you have to put it to be able to leave a review. Awful doesn't come close to their service!!First time for us selling a house and the branch manager convinced us they were the ones to do it. Promised us "professional photographs", "dedicated sales team", "great communication and follow up from viewings" and "expert sales agents".We received literally NONE of what he promised. The photographs were not great, let alone professional. The estate agent using a professional level camera, does not equate to professional photos. Some of them weren't even focused properly, they were taken at very poor angles and the first photo that everyone saw online, which was of the front of the house, had almost the entirety of the neighbour's house in it! So people didn't even know which house was for sale!! Even one of the people viewing made that comment when they got to the house. As for communication and follow up from Winkworth, there was none. We unfortunately had to chase them for ANY feedback and even then we just got poor excuses of they "hadn't spoken to them yet" (6-7 days after a viewing), "we left a message" etc. We're not the kind of people that get offended if someone doesn't like the house enough to buy it, but the agent should at least let the client know if the viewer didn't want to take it any further. We were even told that a couple of the viewers were "very keen" yet had zero follow up on them. One couple who we were told were "super keen" even had a follow up question for us regarding broadband speed, for which the answer was "gigabyte high-speed fibre" which is the most positive answer you can get and then. . . nothing. No follow up call from the agents like they'd promised they'd give us.One of the agents Max, was great and he was the only positive thing about the entire experience with Winkworth, but even he didn't follow up from the viewers follow up question, just left us hanging.The sales agents are honestly nothing more than a poor mans tour guide. Giving bad advice like "knocking through into the garage" for more living space (which is actually taking away space to do that), instead of suggesting a conservatory or small extension. 🙄Also, how difficult is it to turn lights off after a viewing?! Given the current extortionate charges for electric it is simply unprofessional not to turn lights off, not to mention costing the client money. The branch manager of the Hellesdon office is utterly patronising, condescending and goodness does he love to mansplain!Please, please save yourself the disappointment and frustration and use a different estate agent. Don't waste any time with Winkworth, get yourself someone who will actually do the job properly and professionally and sell your property.

J · 9 October 2022

★★★★★ 1/5

Trustpilot

PLEASE BE AWARE BEFORE SIGNING UP

Dear potential clients of Winkworth Estate Agents, I would like to make you all aware before you think of signing a contract with this incapable organisation. Firstly a viewing took place at my property, which I later found footprints all over my brand new cream carpets, on another occasion my wall got damaged by a client that viewed my property so I made contact with the Director regarding costs to fix this, but was told it’s not their responsibility to supervise your property during viewings. Secondly, the communication and lies regarding clients positions and the ongoing lack of support quickly come to light that we had chosen the wrong agent. Lastly, my advice to you, would be to never to go with Winkworth as the whole experience was something I wouldn’t want anyone else to go through. We have wasted an entire 4 months with this agent, with much regret!Been blocked by winkworth for honest feedbackWinkworth Estate Agent Eaton Office Norwich

Natalie · 14 September 2022

★★★★★ 5/5

Google

Kirstie and her team were relentless in finding a buyer for us in the toughest of market conditions. The market had just dropped with demand falling, prices falling and landlords dropping out due to the new government changes to how much tax relief landlords could claim. We needed to move as soon as possible to fulfill our life plans and through relentlessly following up on their database Kirstie and her team pulled off the impossible. Kirstie kept me updated throughout the whole process as soon as anything meaningful happened and I can't thank her and her team enough. There is a reason why Winkworth are the biggest and take the most business. Thank you for making this happen.

Angelo · 27 October 2018