Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMs Kirstie Barber, Senior Negotiator, was very helpful throughout the sale of the property, always available to answer questions and provide valuable advice. Highly recommended! Ms Sarah Lee took great professional and personal care with the letting of the property including the various logistical and administrative aspects associated with the transition period between letting and the sale of the property. Highly recommended and appreciated service!
Laura · 27 October 2019
★★★★★ 5/5
TrustpilotExcellent experience working with…
Excellent experience working with Winkworth. They went above and beyond for us. Highly recommend them.
Marveezy · 16 December 2024
★★★★★ 5/5
TrustpilotVery professional and supportive service
Very professional service in support of a sale. Good follow-up - progression and very happy with overall agency sales. I would recommend.
P · 12 April 2022
Agent replied · 28 December 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future!
★★★★★ 5/5
TrustpilotThe staff go the extra mile
The staff have gone the extra mile to ensure the sale went ahead despite difficult admin demands from other parties and a perhaps overly verbose client (me!)
Iain · 21 May 2024
★★★★★ 1/5
TrustpilotUseless
They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.
Blondie · 7 December 2020
Agent replied · 28 December 2024
Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
★★★★★ 4/5
TrustpilotEfficient and helpful.
They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.
Mr · 27 April 2022
Agent replied · 28 December 2024
Thank you so much for your kind words!
★★★★★ 5/5
GoogleWhen I was selecting an estate agent, I chose Winkworth, even thought the commission was slightly more, as I believed they would deliver the best for me in the long run.
My faith was entirely justified and Kirstie's personal contribution was much appreciated as she went the extra mile to get my sale completed for the benefit of both myself and my buyer.
Susan · 27 October 2019
★★★★★ 1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
Andreea-Roxana · 30 September 2019
★★★★★ 5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
Emma · 21 May 2018
★★★★★ 1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
Theo · 26 September 2024
★★★★★ 1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Daniel · 15 January 2021
Agent replied · 28 December 2024
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
★★★★★ 5/5
GoogleWe bought our house via Georgie just as lockdown was easing and she was brilliant. The house got several offers but she managed this incredibly well. Super friendly, helpful and responsive. Georgie even facilitated 2nd and 3rd viewings for us even after the offer was accepted and kept us informed throughout. A pleasure to deal with - thank you!
Dee · 11 October 2020
★★★★★ 5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Charlie · 30 September 2022
Agent replied · 28 December 2024
Thank you for a great review, Charlie!
★★★★★ 5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Ollie_D · 18 May 2022
Agent replied · 28 December 2024
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
Liz · 21 May 2018
★★★★★ 5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
Sachin · 8 May 2021
★★★★★ 5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
Julie · 2 July 2021
★★★★★ 4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
Greg · 2 April 2022
Agent replied · 28 December 2024
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
★★★★★ 5/5
GoogleGeorgie Haime from Winkworth, WP is a credit to her company. She went above and beyond to provide the support and assistance we needed during a difficult sale process. Georgie put in considerable effort, was highly professional, but also brought that quality which is sadly rare to find these days - genuine care. We're very grateful.PositiveResponsiveness, Professionalism
Miles · 26 October 2020
★★★★★ 5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
Tracy · 29 August 2019
★★★★★ 1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
Majid · 27 November 2018
★★★★★ 5/5
GoogleExcellent service and always responsive. We would definitely recommend Winkworth’s at Worcester Park
David · 11 October 2024
★★★★★ 1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
Teodora · 27 July 2017
★★★★★ 5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
Inna · 18 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.