Trusted Agent profile · Sutton

Andrews Sutton reviews

★★★★★ Excellent

2,091 reviews across 2 platforms

7 Grove Road, Sutton, SM1 1BB, SM1 1BB

Andrews's office in Sutton, at 7 Grove Road, is rated 4.9 out of 5 across 2,091 reviews on two platforms, including 174 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

174

Reviews on Google

This office

Trustpilot logo

1,917

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley · 16 September 2023

Agent replied · 26 October 2024

Hi Lesley, thank you for the review. Great to see our staff members going above and beyond to help our customers out when they need us.Fantastic review, thank you Rhys.

5/5

Google

The team at Andrews - Sutton were absolutely brilliant. Very pleased I picked this agency over others. Had an offer within days of putting my house on the market, photos were great, sales process with Bruce and Antoine was very clear. Special thanks to Max Hands who went ‘above and beyond’ to help keep the process moving along. His proactive emails and calls gave me every confidence that all would come good! A superb team.

Greg · 27 November 2023

Agent replied · 22 October 2024

Hi Greg, what a way to start our day by reading this brilliant review. Fantastic to see the team at Andrews Sutton all pitching in and keeping you updated throughout the process from start to finish. We believe the key to any successful transaction is clear communication and it looks as if Max in particular was on hand to deliver that for you. Thanks again, Rhys.

5/5

Trustpilot

Letting through Andrews

I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.

AA · 8 October 2024

Agent replied · 26 October 2024

Thank you ! We're thrilled to hear about your positive experience with our team, especially Monika. Your satisfaction with our service over the years means a lot to us.

5/5

Trustpilot

First time buyers

Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.

Lee · 14 February 2024

Agent replied · 26 October 2024

Hi Lee, thank you for the five star review. Fantastic to see that Elliot and the team were able to deal with all your needs and help you through the process. We know that it can be difficult to navigate a house move, especially as a first time buyer, so it's brilliant to see that the Andrews team were on hand to help you each step of the way. Thanks, Rhys

5/5

Trustpilot

We dealt with lovely Hayley…

We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.

ASB · 23 July 2024

Agent replied · 26 October 2024

Thank you for your kind words about Hayley! We're thrilled she provided such excellent service and reassurance. Your recommendation means a lot to us.

5/5

Google

The service we received from the team at Andrews was excellent. They provided great advice and guidance throughout our process - a real end to end service. The team went out of their way on a few occasions to help us get over the line. A special thank you to Antoine, would highly recommend.

M · 26 November 2024

Agent replied · 10 December 2024

Thank you, M K! We're thrilled to hear about your positive experience with our team, especially Antoine. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Trustpilot

Caring and helpful team

I would like to take a moment to thank Tracy and her team at the agency. My partner and I were facing difficulties in locating an available flat, but thanks to their diligent efforts, we were presented with several viable options. The support throughout the process has been invaluable, and I am truly grateful for everything they have done.Thank you 🙏

Valentina · 6 August 2024

Agent replied · 26 October 2024

Thank you, Valentina! We're thrilled Tracey and the team could assist you and your partner in finding the perfect flat. Your kind words mean a lot to us!

5/5

Trustpilot

Amazing support from the team

The team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)

Gabriela · 12 July 2024

Agent replied · 26 October 2024

Hi Gabriela, thank you for taking the time to share your experience. Brilliant to see that Emma, Zak and the rest of the team were so accomodating, providing you with all the support you required throughout. Thanks again, Rhys

5/5

Trustpilot

I had a fantastic experience working…

I had a fantastic experience working with Andrews bath. They were incredibly professional,and helpful throughout the entire process.we found the perfect home that meets all our needs. Highly recommended!

Pavankalyan · 28 September 2026

Agent replied · 10 October 2026

Dear Pavankalyan Yadav Janapati, Thank you for your wonderful review! We're thrilled to hear about your fantastic experience and that we could help you find the perfect home. Your recommendation means a lot to us. Best wishes , Lisa

5/5

Google

I cannot recommend this place enough!! Antoine and Max Hands were absolutely fantastic from start to finish when …

Paul · 16 December 2025

Agent replied · 16 April 2026

Thank you, Paul and Rachael, for your wonderful feedback! We're thrilled Antoine, Max, and Bruce could assist you so effectively. Your satisfaction is our priority, and we're delighted you love your new home. We appreciate your recommendation and look forward to serving you again in the future! Best wishes , Lisa

5/5

Trustpilot

Highly recommend Andrew’s for tenants

We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!

Paigan · 1 August 2024

Agent replied · 26 October 2024

Thank you, Paigan! We're thrilled to hear about your positive experience with Tracey. Your recommendation means a lot to us. We look forward to continuing to help you in finding the perfect property!

5/5

Google

We are in the process of buying our first home in UK and bruce from Andrews Sutton was helping us in the process. The team is highly professional, thorough , responsive, reliable and expert of the market . I see them providing right advise to both parties, buyer and sellers to be realist in expectations and ask, plus rightly guiding us in making the right decision rather than pushing for closing a sale.

Anurag · 23 October 2023

Agent replied · 22 October 2024

Thank you for your kind words Mr Singh, we will continue in assisting you with your property search. Best Wishes to you and your family.

5/5

Trustpilot

Monika Lami

I’ve been a landlord with Andrew’s for almost 5 years and from day 1 they’ve been extremely helpful and professional. I’ve never experienced any issues or problems.

Nadia · 30 September 2026

Agent replied · 10 October 2026

Hi Nadia, thank you for your kind words and for being with us for almost 5 years! We're thrilled to hear about your positive experience. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.

5/5

Google

How amazing was that Thanks Antoine for your great service

Edison · 16 February 2026

Agent replied · 16 April 2026

Thank you, Edison, for your wonderful feedback! We're thrilled to hear you had an amazing experience with Antoine. Your satisfaction is our priority. Looking forward to assisting you again at Andrews Sutton! Best wishes , Lisa

5/5

Trustpilot

Moving into my new home has been a…

Moving into my new home has been a fantastic experience from start to finish. From the moment I took over the tenancy, the entire process was seamless and stress-free. The team has been incredibly kind and supportive, consistently going above and beyond to ensure I settled in comfortably.

Kartik · 2 May 2026

Agent replied · 28 May 2026

Dear Catrin , Thank you for your wonderful review! We're thrilled to hear about your positive experience and satisfaction with our team. Your recommendation means a lot to us. We're here to ensure your stay remains enjoyable. Best wishes , Lisa

5/5

Trustpilot

Simply the best. Andrews have been representing my…

Andrews have been representing my property for 12 years now. They have been very professional with their service, reliable, the staff are very friendly and in particular Michele, who has been there since I first signed with Andrews to Let out my property. She is welcoming, I highly recommended their services. As Tina Turner would say “simply the best”

George · 5 July 2024

Agent replied · 26 October 2024

Hi George, great to see that Andrews have provided such a brilliant service to you. Especially Michelle, we know that she will really appreciate your feedback and certainly will enjoy the Tina Turner reference! Thanks again, Rhys

5/5

Trustpilot

Thank you Raluca

We have been tenants under Andrew’s for 3 years, in that time we had the pleasure of conversing with Patrick & Raluca from the Twells branch. Raluca was always speedy in replying to us and getting our queries solved in good time. It made renting so much easier. I would definitely go back to Andrews again.

Emma · 21 August 2024

Agent replied · 26 October 2024

Thank you, Emma. It's great to hear about your positive experience with Patrick and Raluca. Your kind words mean a lot to us.

5/5

Google

Many thanks to Antoine Cefai and the team at Andrews Sutton for selling the house. Antoine arranged and found a buyer within days, gave us great advise and he and the team at Sutton was always available when you phoned and kept us informed all the time. Many thanks.

Ian · 3 December 2024

Agent replied · 10 December 2024

Thank you, Ian! We're thrilled to hear about your positive experience with Antoine and our team. Your kind words and appreciation mean a lot to us. Best wishes, Jake

5/5

Trustpilot

Thank you Sophia, for your great work

Sophia And all the other team at Andrew’s were absolutely fantastic. They went out of their way to help me and the purchaser to have a smooth house sale. A really great team of people to work with. I would highly recommend Andrews and particularly Sophia.Thank you so much for your help and all your brilliant support. Very best regards, Juliet.

Juliet · 20 May 2024

Agent replied · 26 October 2024

Hi Juliet, thank you for your lovely five star review. Amazing to see Sophia and the team have been a massive help on the sale of your property and made it as smooth as possible for yourself. Thank you for the recommendation too and all the best for the future, Laura.

5/5

Trustpilot

Isabelle provided exceptional service…

Isabelle provided exceptional service during my recent property viewing and over the phone. Her professionalism, attentiveness, and dedication to ensuring a positive customer experience were truly commendable. She went above and beyond to address all my inquiries and made the entire process seamless and enjoyable. I highly recommend Isabelle for her outstanding customer service skills and expertise in the real estate industry.

Bashir · 19 April 2024

Agent replied · 26 October 2024

Hi Bashir, thank you for the five star review. Brilliant that Isabelle has provided you with an excellent experience and delivered a great service to you. Thank you for sharing your feedback, it's greatly appreciated. Thanks, Rhys

5/5

Trustpilot

My experience with APG is nothing short…

My experience with APG is nothing short of wonderful especially because of the excellent staff. My interaction with them was really helpful. Particularly Sammi who treated me like a long time friend. He was so understanding, empathetic, and supportive. I feel hopeful already that I will find the type of property to rent with APG.

Evelyn · 13 August 2024

Agent replied · 26 October 2024

Thank you, Evelyn! We're thrilled to hear about your positive experience with Sammi and our team. Your kind words motivate us to continue providing excellent service. We look forward to helping you find the perfect property!

5/5

Trustpilot

Excellent service, professional, helpful and responsive

I recently had a property viewing arranged by Rebekah Wright, and I couldn’t be happier with the experience. From start to finish, she was incredibly professional, positive, and helpful. She made the viewing process smooth and welcoming, answered all my questions clearly, and guided me through the application and referencing steps with ease.

Ismail · 6 March 2026

Agent replied · 21 March 2026

Dear Ismail Abuzayid, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah Wright. Your recommendation means a lot to us, and we're delighted she made the process smooth and welcoming. We look forward to assisting you again in the future. Best regards, Andrews Head Office

5/5

Google

A big thank you to the team at Andrews. Antoine was professional and supportive throughout the process, he kept in touch throughout. Janine was also really helpful with any day-to-day queries we had. I can't thank the team enough for all their help and knowledge. This was the first time we've sold a house and I would highly recommend Andrews.

Elizabeth · 2 August 2025

5/5

Trustpilot

Kyle Sykes

This is a review for Kyle Sykes. Kyle has been helping us find tenants for our house near Radstock. It has been a slightly slow process because some prospective tenants have pulled out e.g. due to changes in their circumstances. However Kyle has communicated promptly and accurately and taken the necessary action at each point. All in all, we've been very satisfied.

Simon · 30 March 2024

Agent replied · 26 October 2024

Hi Simon, thank you for the terrific review. We know that Kyle will be really pleased to see your kind feedback, especially to recognise his efforts in keeping you updated even in what was a tricky situation. Thank you for your patience and trust to find you suitable tenants. Thanks again, Rhys

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Read Andrews's Google reviews

Questions about Andrews Sutton

Has Andrews won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Trusted Agent.

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