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AESutton Coldfield
Trusted Agent profile · Sutton Coldfield
AE Commercial Sutton Coldfield reviews
4.3
★★★★★ Great
6 reviews across 1 platform
8 High Street, Sutton Coldfield, B72 1XA
AE Commercial's office in Sutton Coldfield, at 8 High Street, is rated 4.3 out of 5 across 6 reviews on 1 platform, including 6 Google reviews rated 4.3. See how it compares with other estate agents in Sutton Coldfield.
What Sutton Coldfield clients say about AE Commercial
Three reviews of the Sutton Coldfield office. Shown as written, first names only.
★★★★★5/5
Google
It was such a pleasure working with Caine. He has successfully found a great tenant for us within a couple of weeks. Things are so well & efficiently organised by him. The tenant is also very pleased. Highly recommended!
Cecilia · 16 April 2022
★★★★★5/5
Google
Its a delight to work with AE Commercial, seeing their stock presented in the best possible way regardless of if size or value has proven to pay dividends in reduce their time to LET/Sell for their clients.
Christopher · 16 April 2022
★★★★★5/5
Google
nothing was too much trouble. Always there at the end of the phone for any questions and great at keeping me updated in the progress of the sale.
Ruth · 15 April 2022
Reviews
Every review we hold for the Sutton Coldfield office, from every platform, shown as written. First names only.
★★★★★1/5
Google
Booked a viewing for a property and upon arrival was told that they didn’t have access to the keys as the landlord was unable to make it as he had broken down. The letting agent apologised and I was told as soon as he was back in the office they would call to rearrange. A week later and there has been no contact what so ever. I completely understand that it was out of their control that the viewing was cancelled (these things happen!) but the lack of communication afterwards has completely put me off booking any future viewings with them.
Lou · 9 April 2026
Agent replied · 16 April 2026
Thank you for your feedback, and I’m very sorry to hear about your experience.
We completely understand how frustrating it must have been to arrive for your viewing and find that it could not go ahead as planned. While the situation with the landlord was unfortunately outside of our control, we fully acknowledge that our follow-up communication should have been much better.
Not getting back to you is not the level of service we aim to provide, and we sincerely apologise for the inconvenience and disappointment this has caused. Your time is important, and we regret that we did not respect that with timely communication.
We completely understand your decision not to proceed with us following this experience. Please be assured that your feedback has been taken seriously, and we will be investigating this matter internally to ensure improvements are made to our processes and communication moving forward.
Thank you again for bringing this to our attention.
★★★★★5/5
Google
It was such a pleasure working with Caine. He has successfully found a great tenant for us within a couple of weeks. Things are so well & efficiently organised by him. The tenant is also very pleased. Highly recommended!
Cecilia · 16 April 2022
Agent replied · 12 June 2024
Thanks so much Cecilia, so glad you had a good experience!
★★★★★5/5
Google
Its a delight to work with AE Commercial, seeing their stock presented in the best possible way regardless of if size or value has proven to pay dividends in reduce their time to LET/Sell for their clients.
Christopher · 16 April 2022
Agent replied · 12 June 2024
Thanks Chris, always good to work with you and the team at Rightmove Commercial!
★★★★★5/5
Google
nothing was too much trouble. Always there at the end of the phone for any questions and great at keeping me updated in the progress of the sale.
Ruth · 15 April 2022
Agent replied · 12 June 2024
Thanks so much for your review Ruth, so glad we could help with the sale!
★★★★★5/5
Google
Rating only, no written review.
Rami · 15 April 2022
Agent replied · 12 June 2024
Thanks Rami, hope you enjoy the new shop!
★★★★★5/5
Google
Rating only, no written review.
Hannah · 15 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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