John D Wood and Co Sales Esher reviews

★★★★★ 5/5

Google

We had a really lovely experience with Alex Jany at John D Wood Esher. She was warm, professional and always very responsive throughout the whole process. She kept us updated, answered our questions quickly and was especially helpful towards the end when everything became quite time-sensitive. We’re very grateful for all her help in getting us to completion and would happily recommend Alex to anyone buying in the area. Thank you again, Alex!

Gizem · 20 September 2026

★★★★★ 5/5

Google

I honestly can't thank the team at John D. Wood Esher enough. Selling up can be incredibly stressful, but Alex made such a difference. She sold my property and stayed with me every step of the way through to completion. I was never passed from person to person or handed over to a back-office team, Alex took ownership from start to finish, and that continuity was invaluable. What also really impressed me was the whole team. Whoever I spoke to always knew exactly what was going on, so I never felt like I had to repeat myself or chase for updates. There were a few twists and turns along the way, but throughout it all the communication was excellent. Everything was handled with professionalism, but also with genuine kindness, understanding and support. It never felt like I was just another sale. A special thank you to Michael as well. He never gave up on me, even when my property was with other agents. In the end, he and the team stepped in, got the house sold and saw it through successfully. I'm so grateful to Alex, Michael and everyone at John D. Wood Esher. Thank you for all your hard work, dedication and for making what could have been a very stressful experience so much easier. I wouldn't hesitate to recommend you.

Naz · 11 July 2026

★★★★★ 5/5

Google

Relocating from abroad wasn’t always an easy process, but Kate, Lily and Gavin were incredibly helpful, friendly and patient throughout. They took the time to understand our situation and always helped us find solutions. I really appreciated their professional yet personal approach and, despite the complexities, genuinely enjoyed working with them. Highly recommended!

Oleksandr · 27 September 2026

★★★★★ 5/5

Google

Alex Jany was excellent all the way through! She showed us round the house a few times and even entertained our cheeky little 2 year old whilst we looked around. Her communication was amazing throughout and it always felt like she wanted to help everyone get to the result that worked for all. She was professional and friendly, and it’s really a bit of a shame we found our forever home with her as we’d happily work with her again and again! Thanks Alex!

Natasha · 16 February 2026

★★★★★ 5/5

Trustpilot

Not all estate agents are the same. JDW are in a league of their own.

JD Wood are professional, but they go much further than just that. From the first appraisal they gave us confidence, no 'flannel 'or 'blarney. JDW made arrangements professionally and kept us in touch, always gave us feedback, they did everything you should take for granted, but so often get let down on, it's how they work. The staff we met were 'long-termers', they probably stayed for a reason, and their longevity meant they were really experienced. We were looked after by two offices and we didn't notice until Adrian mentioned he was from Parsons Green office, whilst our house was in Fulham and we'd met people from that local office. That seamlessness was important. I'd telephone for an update, whether Fulham or Parsons Green, if the person I needed wasn't there whoever else answered the phone knew our property, knew the current status, and was completely informed. Once more this is not the norm in our experience. Whilst Adrian had the buyer for us and helped this go through smoothly it is important to know that everyone we spoke to was enormously helpful and it was clearly a team effort. Everything was super professional right through exchange of contracts and leading up to completion, we were extremely happy we had gone with JDW. They're not the cheapest, but you get what you pay for and with the biggest transactions most of us do in our lives you can easily be 'penny wise, pound foolish'. We certainly had value for money. Then...... disaster strikes..... and that's where 'going a step further' than normal stunned me. We're moving, the furniture has gone in the van, and a leak springs downstairs, dripping through the ceiling. It's Thursday, we complete on Monday (legally bound to!) I called with the bad news. A calm and collected response; "Our letting team have people who do maintenance, let's see what we can do". Enter Stephen from the Fulham office (who is head of sales, actually, not lettings, but this is clearly a real 'team business'). He told me "Don't worry, I've got a guy who's going to go round, he's good, I know him, we'll sort it out". Frankly I've heard that sort of thing too many times , I was nervous. How wrong was I. The plumber did what was needed, by Saturday everything was fixed, dried out, and someone was round sanding the area of new plaster on the ceiling. I didn't lift a finger, it was all organised by JDWood. Photos of the work were sent to the new owners who were graciously happy. Now, that's going the extra distance. And we still had two days breathing space. You don't choose an estate agent because they can fix a leak. But it just shows what I mean. Up to that point they'd been the most professional folk I'd dealt with, and a really well organised team that played as a team. But then they created a new league and leapt into it. All completed well, the new owners got in and were happy. A nightmare turned into a nothing (but gratitude). JD Wood made it all happen. They went the extra mile or league or whatever it needed. Not just Adrian and Stephen, but everyone there. You will not be disappointed by JD Wood, you will be delighted. All estate agents are not the same, and JDW are the best.

Peter · 24 September 2026

★★★★★ 5/5

Trustpilot

I have been renting with John D Wood…

I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job. More recently I have a new manager Massy Eslami and I truly appreciate her dedication to her role and always being very polite , personable and helpful , but above everything she's generous with her time and always very kind , even reaching out to me when I have not been well as I have a health issue. These are rare qualities in these rushed and quick speed times. Thank you so much Massy your a shining star!

C · 9 September 2026

★★★★★ 5/5

Google

Alex Jany at John D Wood in Esher is just brilliant, from showing me the property options in Esher to supporting me through every single step of the process of buying my new home. I couldn’t recommend her enough to anyone buying in Surrey. She has literally been on the end of the phone helping me daily, liaising with the sellers, arranging the property to be cleaned and rubbish removed. I have never had such a personal experience with an agent, who has guided me through every stage of buying a house, and gone above and beyond to make it smooth sailing. Honestly, I could not recommend Alex Jany and John D Wood any more highly! Thank you for making my purchase & move such an exciting and positive experience, and taking on so much of the stress so I didn’t have to! Best wishes, Charlotte.

Charlotte · 16 November 2025

★★★★★ 5/5

Trustpilot

John D Wood Herne Hill have been…

John D Wood Herne Hill have been absolutely fantastic, and we cannot recommend them highly enough. The entire team, Nick, Sarah and Holleigh are genuinely lovely people who give honest, no-nonsense advice. At every stage, we felt they had our best interests at heart, whether it was helping us sell our flat or find our dream home. We had been trying to sell our flat for a year and a half with another agent. During that time, we lost three buyers, and the advice we kept receiving was simply to reduce our asking price significantly. John D Wood completely changed our experience. Not only did they help us find a home we absolutely adore, but when our sale fell through and our purchase was at risk, they stepped in and quite literally saved it. We switched to them to sell our flat, and within just 10 days of it being on the market with them, we received a full asking price offer. From that point through to exchange and completion, they were proactive, assertive when needed, and excellent communicators. Their professionalism, dedication and persistence made what could have been an incredibly stressful process so much more manageable. We honestly cannot thank Nick, Sarah and Holleigh enough. If you're looking for an estate agent who is knowledgeable, trustworthy and genuinely invested in achieving the best outcome for you, we wouldn't hesitate to recommend the John D Wood Herne Hill team.

Mathilde · 22 July 2026

★★★★★ 5/5

Google

Alex Jany is a highly skilled and professional sales negotiator , she is totally on top of all situations and has been instrumental in holding together a very complicated and lengthy chain to bring it to exchange & completion , which would not have happened without her professional guidance and skill.

Julia · 11 May 2026

★★★★★ 5/5

Google

I had a fantastic experience with this estate agent and couldn’t be happier with the support I received. They were incredibly supportive and accommodating. Communication was clear, prompt, and responsive throughout the entire process. Everyone I dealt with was polite, professional, and genuinely supportive. Having dealt with many estate agents in the past, I can honestly say this has been by far the best experience I’ve had. The level of customer service and care really stood out, and I would have no hesitation in recommending them. A special shout-out to Lily for her fantastic customer service and support throughout the process. She was brilliant from start to finish.

Leo · 11 September 2026

★★★★★ 5/5

Google

Amazing! Fantastic agents, especially Alex and Olivia. Exceed our expectations and went above and beyond to help with both sale and purchase. I would recommend 100% to anyone looking to sale or purchase a property.

Sarah · 11 August 2026

★★★★★ 5/5

Google

Thank you so much for the excellent service. Alex and Andrew went above and beyond keeping us informed at every turn. We are so happy to have sold our home to a great buyer and to move on to our next adventure.

Kate · 11 June 2026

★★★★★ 5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

★★★★★ 5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional. David and his team are always on hand when needed and regularly go above and beyond to ensure that we are well looked after as clients, while also making sure our tenants’ needs are met. Whether assisting with property purchases, sales, lettings, or the day‑to‑day management of our portfolio, they are unfailingly knowledgeable, proactive, and solution‑focused. David is also a steady and reassuring presence, Always ready with clear advice, practical problem‑solving, and the ability to keep me calm during stressful moments! We have also been fortunate to work with some excellent property managers over the years, including Razvan, Ope, Elena, and several other dedicated team members, all of whom have been incredibly helpful, diligent, and professional in their dealings with us. A big heartfelt thank you to David and the entire John D Wood team. We truly value the relationship and would not hesitate to recommend them.

Funmi · 20 April 2026

★★★★★ 5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

★★★★★ 5/5

Trustpilot

Great experience working with Tushar

I had a great experience working with Tushar at the Docklands & City office. From the outset, he provided clear, honest, and well-informed advice on the sale of my property, which made a real difference throughout the process. Tushar was always approachable, responsive, and proactive in keeping things moving forward. His knowledge of the market and attention to detail gave me confidence that everything was being handled properly. I particularly appreciated his guidance at key stages of the sale, ensuring I was well-informed and able to make the right decisions. I would highly recommend Tushar to anyone looking for professional and reliable support when selling their property.

Michael · 17 April 2026

★★★★★ 5/5

Trustpilot

I was looking for a tenant for my house…

I was looking for a tenant for my house at 30 Orville Road in Battersea and contacted J D Wood on Battersea Park Road. I dealt with Joshua Mugume and received an excellent service. He is extremely professional and really knows the rental market around Battersea. While the tenant that he found did ultimately not proceed with renting my property, Joshua went out of his way to inform me about progress at all times and continued to search for a suitable tenant for me. As I am only looking for short term or corporate tenants, the market situation for such rentals was not favourable at the beginning of the year but I shall continue to work with Joshua again in the future to secure a tenant. I can highly recommend Joshua’s professional assistance, he is a breath of fresh air and while this may not be relevant, he is one of the best dress estate agents I have worked with in years!

Madeleine · 16 April 2026

★★★★★ 5/5

Trustpilot

J D Wood & Co Chiswick - thank you!

I had a super positive experience with John D Wood Chiswick during a recent, very stressful search for a new flat. Georgia was cheerful and switched on, always on the ball with new properties, following up, sending floor plans and videos, and answering all questions I had on the properties. She adjusted the search according to my search criteria - a lot of estate agents drag you to totally unsuitable properties and it feels like you are just a number on their KPI sheet. It was never like that with Georgia, and her knowledge, personal style and proactive search made my life a lot easier! Many thanks again, I wish Georgia and her office team all the very best for the future (not that I want to move any time soon again!).

Parcel · 10 April 2026

★★★★★ 5/5

Trustpilot

Very good experience

I had a fantastic experience working with Paris while searching for my new flat. Paris was incredibly professional, attentive, and genuinely committed to helping me find the right place. He took the time to understand exactly what I was looking for and consistently presented options that matched my preferences. Paris was more than happy to answer all my questions and guide me through each step of the process. Thanks to Paris, I was able to find a flat that I absolutely love. I highly recommend Jhon D Wood in Notting Hill to anyone looking for a reliable and supportive property agency.

Francesca · 8 April 2026

★★★★★ 5/5

Trustpilot

In a class of their own, pleasant & professional.

I have rented many properties through various different estate agencies, none of which made being a tenant a pleasant experience. Enter John D Wood like a breath of fresh air ~ the agents are delightful (especially Eleni!) & make the process seem easy and effortless. It’s a well established company and their solid experience is evident. Presently going into my second rental with them. I only looked at properties that they as agents represented, due to the good experience of being a tenant through them. I can’t recommend them highly enough.

Kim · 7 April 2026

★★★★★ 5/5

Trustpilot

Fantastic support for a first-time buyer

Warren in Wimbledon was fantastic and very reassuring throughout my first-time flat purchase. I always felt confident that he had my best interests in mind, updated me regularly on the chain and was genuinely focused on getting the purchase over the line, particularly during periods of delay with the local authority. I would strongly recommend John D Wood for a smooth and calm estate agent experience. As a first time buyer, this made a huge difference.

Elena · 9 April 2026

★★★★★ 5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

★★★★★ 5/5

Trustpilot

Worked with Warren in the Wimbledon…

Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).

Matt · 12 June 2026

★★★★★ 5/5

Trustpilot

Brilliant experience with Battersea Lettings…

We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.

Nicola · 2 September 2026