Every review we hold for the Streetly office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our UK property through Paul Carr Streetly Estate Agents while living abroad in Malaysia, and the experience was nothing short of amazing.
From the very beginning, the level of service we received was exceptional. Chris, in particular, was absolutely instrumental throughout the entire process. He was always available, incredibly responsive, and kept us informed every step of the way, despite the time difference. His professionalism, knowledge, and calm guidance made what could have been a stressful process incredibly smooth and straightforward.
Selling a home remotely is never easy, but Chris and the team at Paul Carr made it feel effortless. We had complete trust in their handling of the sale, and they truly went above and beyond to ensure everything ran seamlessly.
We can’t thank them enough and would highly recommend Paul Carr Streetly to anyone looking to sell or buy a home. Exceptional service, a dedicated team, and a completely stress-free experience, we couldn't have asked for more!
Emily · 31 August 2025
Agent replied · 29 December 2025
Thank you so much for taking the time to leave such an incredible review. We’re truly delighted to hear about your positive experience selling your UK property from Malaysia.
Chris and the entire Paul Carr Streetly team are committed to providing clear communication, dedicated support, and a smooth process for all our clients, especially those selling from overseas. It’s wonderful to know that Chris’s professionalism, responsiveness, and guidance helped make the journey stress-free despite the distance and time difference.
We’re delighted that you placed your trust in us, and we’re thrilled that the sale felt effortless from your side. Your recommendation means a great deal to the whole team.
Thank you again, and we wish you all the very best for the future!
★★★★★ 5/5
GoogleSo we are buying and selling via the Streetly office. Ian and the team have been excellent, helping us with some of the challenges along the way.
Regarding the sale experience of our home, the valuation was excellent, efficient and personable.
This is the second house I have bought through Paul Carr and both experiences have been positive. Thank you.
Steven · 2 July 2025
Agent replied · 29 December 2025
Thank you so much for your kind review and continued trust in Paul Carr Estate Agents. We're delighted to hear that Ian and the Streetly team have been able to support you effectively through both the buying and selling process. It's always our aim to offer a smooth, personable, and professional experience, especially when challenges arise, so it's great to know that reflected in your journey with us. We truly appreciate your review and kinds words, The Paul Carr Streetly Team
★★★★★ 5/5
GoogleFrom the start of the process of selling our property and purchasing our new one Lucy Beck kept us informed at all times of progress.
She was informative ,supportive at all times and when certain people needed a nudge she was there to provide it. I cannot recommend her highly enough.
Glenn · 29 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review; it is greatly appreciated. It has been an absolute pleasure to work with you during your move and I hope you're enjoying your new home.
★★★★★ 5/5
GoogleThe Staff at Paul Carr Streetly office worked tirelessly to overcome all the difficulties that are encountered when buying and selling property and took the load off our shoulders for which we were very grateful.
They kept us informed at every stage and the liaison that they did between Solicitors was successful in achieving an agreed completion date.
Lisa was invaluable in helping us find our perfect new home and
Sam Madden whilst battling with the companies' hacked email problem still managed to pull rabbits out of hats on our behalf.
Sam (front of office) was a great help in finding us a super removals company and Julie (our name sake!) was also extremely helpful.
If you are about to enter the property market, and need to appoint an estate agent, don't go anywhere but Paul Carr.
David · 28 March 2024
★★★★★ 5/5
GoogleThanks Guys, brilliant service, really kind helpful, recommended to all
K · 24 March 2026
★★★★★ 5/5
GoogleBig thank you to Fiona for all the help getting my rental property to market.
Excellent service, highly recommend
👏👏 …
Jon · 15 December 2025
★★★★★ 5/5
GoogleI cannot thank the team enough for what they did for my parents ! We were in a situation where we had the ball rolling with the sale but the sellers unfortunately pulled out and decideD to sell to the original buyers. Lisa and the team really really helped us keep the sale going with us and managed to retain it for us. I cannot tell you how supported we felt, constant telephone calls and emails. Just a very hardworking passionate team!
Thank you once again.
P · 14 April 2022
★★★★★ 5/5
GoogleI have been dealing with Paul Carr now for a number of weeks while searching for a new house. They have been extremely helpful and proactive in their approach
Dean · 14 July 2025
Agent replied · 29 December 2025
Thank you for your lovely review! We're really pleased to hear that you've found our team helpful and proactive during your property search. It’s always our aim to provide a supportive and responsive service, and it’s great to know that’s been your experience. We wish you the very best in finding your ideal home and are here to help every step of the way!, The Paul Carr Streetly Team
★★★★★ 5/5
GoogleProfessional, personable and polite, efficient and effective - good service throughout.
Ruth · 22 August 2025
Agent replied · 29 December 2025
Thank you so much for your wonderful review! We’re delighted to hear that you found our service professional, personable, and efficient. Providing a positive experience from start to finish is always our goal, and your feedback means a lot to us. Thank you for choosing us
★★★★★ 5/5
GoogleGreat service from Steve Martin and the team at Paul Carr Streetly branch with the sale of my property. He was responsive and proactive in keeping me updated as well as filling a key role with liaison between myself, the buyer, the buyer's solicitor and my solicitor. Thanks Steve!
Dharmesh · 14 April 2022
★★★★★ 5/5
GoogleDaniel was sympathetic to our needs. He did not try to force any sale onto us and gave us valuable Information regarding properties in our area. He was extremely polite, very professional and we would recommend using Paul Carr Estate Agency.
Gillian · 14 April 2022
★★★★★ 5/5
GoogleMy experience of estate agents was completely turned around recently with my engagement with Paul Carr. Thankyou to all the team especially Lisa, who was extremely helpful, professional and polite! Much Appreciated!
Majid · 29 March 2023
★★★★★ 5/5
GoogleWe are so glad we chose Paul Carr from our sale. The team at the Four Oaks office surprised us with their attention, speed and detail to market & sell our house. On the first day we met with the team throughout the day and within two weeks we sold. They helped manage the conveyancing process and communicated really well with all parties, including after completion. Genuine real people doing a great job. Thank you, Stephen & Clare
Stephen · 29 March 2023
★★★★★ 5/5
GoogleExcellent service in a professional and friendly manor.
Philip · 14 February 2026
★★★★★ 1/5
GoogleI phoned up to inquire about a property and someone called Tracey was extremely rude.
I decided to go elsewhere.
Paul Carr need to get a few mystery customers involved before their reputation is ruined.
Chris · 14 April 2019
★★★★★ 5/5
GoogleFiona Cassidy who showed us the property and victoria smith have been amazing. Seriously very patient and kept us informed throughout the whole process.definitely will be recommending the company to all family and friends.amazing experience. Thankyou ❤️
Sana · 31 July 2024
★★★★★ 5/5
GoogleA big thanks to Ian Burrows Manager and team at the Streetly Paul Carr Office for the guidance and advise we received during our recent house move.
John · 14 April 2019
★★★★★ 1/5
GoogleInefficient. Not to be trusted.
Karen · 1 August 2025
★★★★★ 1/5
GoogleNot good at all apart from the commission fee. Branch manager failed to perform the relevant financial checks of the buyer they recommended to us, and then hid behind T's and C's before offering a relatively minor discount as a gesture of 'good will'. If it wasn't for the fact I'd waited 5 months to move I'd have put some effort into escalating their complete lack of capability and due dilligence.
Matt · 14 April 2020
★★★★★ 5/5
GoogleMichelle Hiley , credit to the company. Constantly speaking between solicitors and Estate agent to ensure they all met the deadline. And it was met albeit on the Final Day.
Bobby · 28 March 2024
★★★★★ 1/5
GoogleTerrible service. You see houses on the website for months (that you’ve enquired about) you hear nothing back from them and then they’re let all of a sudden.
Absolute waste of time, I can’t believe they treat customers like this.
Saby · 14 April 2023
★★★★★ 1/5
GoogleWe recently sold our property for £120,000 more than Paul Carr's representative suggested as a guide price. That's a lot of money to lose out on! It is better to buy from them than sell via them ... which I did originally! Fast selling is good, but a higher price is better. Be wary of their advice re what your property is worth.
Jem · 14 April 2018
★★★★★ 5/5
GoogleProfessional, friendly service from the moment you walk through the door. Kept us informed, problems sorted and staff who are all there for you. Thanks for your excellent service. Would definitely recommend. Robin and Lesley.
Robin · 14 April 2023
★★★★★ 5/5
GoogleFantastic service. James and Kelly from the Streetly and Four Oaks branches were amazing. Highly recommend
J · 28 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
