Every review we hold for the Stratford-Upon-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNicola, Nina & Graham at Charles Saville have been absolutely brilliant! We needed to find a rental property pretty quickly and the service we received was fantastic! They were friendly, attentive, efficient, knowledgeable and just made it all happen seamlessly! We’d have no hesitation in recommending Charles Saville and in particular Nicola, Nina & Graham! Thank you guys, we’re loving our new home!
Ravinder · 8 July 2019
★★★★★ 1/5
GooglePoor quality lettings agent who we constantly had to hound to have repairs done and work attended to including major bathroom work.
Nicola is really quite bizarre. Tenancy checks always consisted of her arriving in an Audi TT and thoroughly, thoroughly checking the condition of the built-in oven.
Savilles were never quite as thorough in their response or actions though.
RP · 8 July 2019
★★★★★ 5/5
GoogleI was quite nervous of embarking on the renting process but absolutely needn’t have been. Everyone at Charles Saville Lettings was so kind, helpful, empathetic, understanding, professional... A terrific team who genuinely care for both landlord and tenant - I’m so glad I found them!PositiveResponsiveness, Quality, Professionalism, Value
Vivien · 23 October 2021
★★★★★ 5/5
GoogleWe had a lovely time working with the team at Charles Saville while we were renting through them. Their service was always fast and friendly and I would definitely recommend them to anyone looking for properties in the Stratford-Upon-Avon area!
Bronwynn · 26 January 2024
Agent replied · 22 October 2024
Thank you so much for your review Bronwynn, it has been a pleasure.
Wishing you all the best from all them team.
★★★★★ 5/5
GoogleI rented a flat in Stratford-upon-Avon via Charles Saville for two and a half years. The staff were always friendly whenever I needed to speak to them, and quick to contact the landlord whenever there was something needing attention. Charles Saville are well recommended to anyone looking to rent a property in Stratford.PositiveResponsiveness, Professionalism
Andrew · 23 October 2022
Agent replied · 7 July 2023
Wishing you all the best for the future Andrew.
★★★★★ 5/5
GoogleNicola and the team have been great throughout our rental period with them. Always responsive and very helpful with any queries that we had. The whole process was super easy and we’d definitely go back to Charles Saville if needed in the future.PositiveResponsiveness, Quality, Professionalism
Katrina · 23 October 2021
★★★★★ 5/5
GoogleNicola and the team at Charles Saville have provided an excellent service to me on multiple occasions over the past decade. I have always found them to be helpful, quick to respond to queries, and I wouldn't hesitate to use them again and recommend them to others. Keep up the good work!
James · 8 July 2019
★★★★★ 5/5
GoogleIf you're looking for a very professional, punctual and personable experience to support your rental requirements, the team at Charles Saville are stand out!!
The team couldn't have made our stay more comfortable. Very quick to respond to any queries and provided a fantastic level of service.
A · 9 March 2023
Agent replied · 7 July 2023
Dear Amrit
What a pleasure it has been assisting you and your family in a rental property before you have bought your house.
Myself and all the team with you and your family every happiness for the future.
Best Nicola
★★★★★ 5/5
GoogleNicola and her team are all thoroughly professional and competent with a good eye for detail and a sensitivity to client needs. Nothing is too much trouble - they go the extra mile to deliver a great client experience, and it's all done with a friendly smile!
Andy · 7 July 2020
★★★★★ 5/5
GoogleCharles Saville have been very helpful throughout my whole tenancy from start to finish. They were prompt in dealing with property issues as and when they arose and a very plesant team to interact with! I would highly recommend them.
Hannah · 13 July 2023
Agent replied · 27 July 2023
Hi Hannah
Thank you for your review, here's to you and your new home ! Every good wish Nicola and team
★★★★★ 5/5
GoogleNicola and Tracey we both wonderful, extremely helpful and professional.
They are swift with replies and answers.
I could not recommend them enough.
Especially compared to other 'cant be bothered ' estate agents in the area!!
Marie · 7 June 2023
Agent replied · 7 July 2023
Thank you for your kind review Marie, we are pleased you have settled nicely into your lovely new home!
★★★★★ 5/5
GoogleI can highly recommend Charles Saville service! All the team are professional and fantastic. Always responded promptly and took care of any our requirements. If I will rent the flat again I definitely use their service.
Iza · 8 April 2023
Agent replied · 7 July 2023
Thank you Iza for your kind words. If we can assist you again in the future please don't hesitate to contact us.
★★★★★ 5/5
GoogleNicola and her team were always very good professionals and helpful when I needed to contact them. Easy ongoing professional relationship during the almost 6 years I worked with them.PositiveResponsiveness, Professionalism
Miguel · 23 October 2021
★★★★★ 5/5
GoogleProfessional with a personal touch. Efficiency and effectiveness combined with treating their clients as individuals. I can’t recommend or speak highly enough of the service they provided and continue to provide.
Richard · 13 July 2023
Agent replied · 27 July 2023
Richard Hi
Thank you for your kind words, we wish you and your family every happiness in your new home.
Best Nicola & Team
★★★★★ 5/5
GoogleVery good experience throughout the period of my tenancy of a house. Always prompt replies and fixes to any issues occurred and fast return of the agreed tenancy deposit amount at the end of the tenancy. Very satisfied overall.
Antony · 10 September 2022
Agent replied · 7 July 2023
Thank you for your review.
With all best wishes to you both for the future
★★★★★ 5/5
GoogleRecently moved into a property managed by Charles Saville. They have been very professional and have made the process extremely smooth and have always been very quick to respond to any questions or queries I have had.
Caitlin · 10 September 2022
Agent replied · 7 July 2023
Hello Caitlin
We are so pleased you are settling well in Stratford and enjoying your new job.
All best wishes
Nicola and team
★★★★★ 5/5
GoogleThank you Charles Saville for making the process of renting our first home so straight forward.
There was always someone from the office to help answer our queries.
What a great team of friendly and efficient staff.
Rich · 8 July 2018
★★★★★ 5/5
GoogleHave been looking at a property managed by Charles Saville. They have been very professional and have made the process extremely smooth. They have provided a good level of service from Day 1.
David · 8 January 2023
Agent replied · 7 July 2023
Hello David
Thank you for your review, its a lovely property and great location, hoping you both enjoy your time at the house.
Best wishes Nicola
★★★★★ 5/5
GoogleCharles Saville has provided me with great service since the first day. The viewing, the communication for the contract and the support afterwards with any possible issue is just excellent, thank you!!
Naoumis · 9 December 2022
Agent replied · 7 July 2023
Hello Naoumis
Thank you for your review !
Hoping you enjoy your time in your new abode.
All the best from the Charles Saville Team !
★★★★★ 5/5
GoogleWould highly recommend Charles Saville. Nicola and Nina were very professional, friendly and accommodating. We were made to feel very welcome throughout our business dealings. Thank you ladies.PositiveResponsiveness, Professionalism
Steve · 23 October 2020
★★★★★ 5/5
GoogleAs a landlord who has worked with Charles Saville for over 10 years I have always fund them efficient and extremely supportive of their potential clients. They are always fair and efficient in handling Tenants issue thus ensuring that complaints or repairs are undertaken quickly. When Tenants leave they are very fair with regard to dilapidations / wear and tear. With their wide contacts base they are able to reduce void times significantly and are helpful in ensuring that the properties they Manage are of a high standard.
Michael · 8 July 2019
★★★★★ 5/5
GoogleI came to work at Stratford Upon Avon on a short term project with my company. I was looking for a 3 bedroom property to rent on a short term basis. I struggled to find a property as all of the letting agents I tried wanted a minimum 12 month lease. I was really struggling when I found Charles Saville Lettings who found myself & 2 colleagues a beautiful 3bedroom grade 2 listed cottage style property in the centre of Stratford and could offer me a 6month lease which took the pressure of my house search. Nicola and Becky helped me work through the application process which was realy helpfull as this was the first time I had rented. They turned the application around very quickly and have followed my rental with the occasional phone call just to see if everything is o.k. with our new home. I was so impressed with the personal, friendly and professional attitude of the team, that when another colleague joined the project I had no hesitation in giving him thier details. Again they acted quickly and provided him with a 1bedroom apartment. I can only hope that any future rentals I need to take when working away are as enjoyable and hassle free as my time with Charles Saville.
Shaun · 8 July 2019
★★★★★ 5/5
GoogleAbout six months ago, we moved into our apartment ready for the birth of our little girl, Nicola, Becky and Graham could of not been more helpfull!! Anything we needed, they sorted, any questions we had, they knew what we needed, wanted and the best way forward for us! It was a very stressfull time for us, my partner being 8 months pregnant, but they made us feel calm, relaxed and that we dont need to stress.
Thankyou for everything and your continued support and also for being all so lovely!
Jack, Justyna and Alisha!
Jack · 8 July 2019
★★★★★ 5/5
GoogleA fantastic professional service from the beginning to the end! Nicola and the staff were excellent! The tenants have looked after the house throughout.
Marcus · 9 March 2023
Agent replied · 7 July 2023
Marcus thank you for choosing Charles Saville , its been a pleasure to work alongside with you . I wish you all the very best for the future. Nicola and all the team at Charles Saville .
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