Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty management team
I’ve had the pleasure work with KnightFrank for the last couple of years. They offer great and responsive service in properly management. Toru Yoshioka - our property manager in particular - has been outstanding in resolving issues with the tenants and anything property-related.
Rodion · 1 May 2024
Agent replied · 23 October 2024
Dear Rodion Thank you for the time to leave such a positive review.I am delighted to have been able to assist you.Please do contact me if you require any further assistance or support.Kind RegardsToru Yoshioka
★★★★★ 5/5
TrustpilotMr Nicole Fingerhut is very excellent professional
Mr. Nicole Fingerhut Tenancy Progressor, is very honest and competent professional. His sense of responsibility and honesty has always impressed me. I highly admire him so much. His support has been a great help. Thank you very much.
Amy · 31 July 2024
Agent replied · 23 October 2024
Hi, thank you very much for your kind review, we hope your move in went well and you enjoy living in your new home.
★★★★★ 5/5
TrustpilotGreat experience at renewals
We have been supported by Knight Frank for a few years and the experience has always been very good. More recently, Laura from Renewals has provided really excellent and proactive assistance in the renewal process.
Mr · 18 September 2024
Agent replied · 23 October 2024
Thank you Massimo for your kind words. It was a pleasure assisitng you. Laura
★★★★★ 5/5
TrustpilotVinnie was really helpful!
My friend and I were looking for a new flat and Vinnie was able to identify the perfect one for us!
Myungsung · 17 February 2022
Agent replied · 23 October 2024
Thank you so much for your lovely feedback! Wishing you all the best for the future.Vinnie
★★★★★ 5/5
TrustpilotDiligent professionals that distinguish from other estate agents
Knight Frank were the appointed estate agent for a property we have just purchased. Whereas other estate agents had dismissed us, Knight Frank took us seriously, were supportive, and provided services in order that we could be progressable.
Matt · 22 September 2025
★★★★★ 5/5
TrustpilotSuper helpful property management and…
Super helpful property management and letting services Yemi and Summer of Knight Frank have been great in managing our property and tenancy changes. Very professional, responsive, and so pleasant to work with. Thank you from your tenants!
Kelly · 12 August 2024
Agent replied · 23 October 2024
Dear Kelly,Thank you so much for your kind words! We’re thrilled that we could get everything sorted out for you. If there’s anything else you need in the future, please don’t hesitate to reach out.Best wishes,Yemi and Summer
★★★★★ 5/5
TrustpilotVinnie from Renewals:
Vinnie from Renewals:Dear Vinnie, I would love to thank you for your great help and professional services on my property renewal! I am very impressed by your deep insights of the market, timely advise on the trending, and efficient and productive solutions. Big thank you!Best wishes,Hao & He
He · 10 January 2024
Agent replied · 23 October 2024
Dear Hao & He,Thank you very much for the lovely review.It was an absolute pleasure to assist you on your renewal.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotSeamless Property Management Experience with Knight Frank
Knight Frank manages the flat I currently rent, and my experience with them has been flawless. The contract signing process was hassle-free, and our property manager, Brigette Bulan, is highly responsive to our queries, ensuring that any issues we encounter are promptly resolved.
IS · 18 April 2024
Agent replied · 23 October 2024
Dear IlkerThank you very much for your kind words. You have been an absolute pleasure to have worked with for the renewal of your lease. Kind regardsBrigette
★★★★★ 5/5
GoogleWe have been dealing with Will since last June over the sale of a building plot and our family Home. Thoughout this time he has been charming, quick to respond to queries and kept us and the purchasers well informed at all times. Both sales are now completed and we are very grateful to Will for making it on the whole 2 stress-free Sales ! He is a credit to KF and our purchasers agree too. It is also worthy of mention that whilst Will did a fantastic job for us it was a great team effort from James Way, Lauren and of course Sue who did most of our viewings for us - well done guys. One other very valid point is that one of KFs competitors came to do a valuation and they valued the 2 sales by less than over £400,000 than we eventually achieved !
Sheila · 27 October 2018
Agent replied · 25 October 2024
Thank you for taking the time to review our service. Your comments will be passed on to Will, James, Lauren, Sue and the rest of the team at Knight Frank. We look forward to working with you in the future.
★★★★★ 5/5
GoogleI cannot rate Samantha highly enough. Nothing was too much trouble and she showed a professionalism and attention to detail which instilled a great degree of confidence. What was especially reassuring was her regular contact with us between agreeing the sale and the exchange of contracts. This is always the most stressful period of any property transaction and yet she liaised with both parties and their solicitors and ensured that everyone knew exactly what was happening at all times. We would have no hesitation about asking her to act for us again.
Jolyon · 27 October 2018
Agent replied · 25 October 2024
Thank you for taking the time to review our service. We will make sure that your very kind words are passed on to Samantha.
★★★★★ 5/5
GoogleHaving purchased our property through Knight Frank and being extremely pleased with the professionalism of the service provided by Samantha Holton in monitoring and driving through to completion we had no hesitation when it came to selling to commission Knight Frank and Samantha again. When the sale started to become protracted she worked proactively to get the sale across the line and kept us calm at the stressful moments. We would have no reservation in recommending Samantha and Knight Frank.
Colin · 27 October 2018
Agent replied · 25 October 2024
Thank you for taking the time to review Knight Frank and the service you received from Samantha. We look forward to acting for you again.
★★★★★ 5/5
TrustpilotOllie Hayden knight Frank exceptional
Ollie Hayden helped us with a rental in Belgravia he was the best professional personal and went the extra mile: if you need a rental in the area there is no one better than him, cannot recommend enough
Magz · 19 July 2024
Agent replied · 23 October 2024
Thank you Magz, it was an absolute pleasure working with you and don’t hesitate to reach out should you ever need anything in the future.
★★★★★ 5/5
TrustpilotBeth done a wonderful job with viewing…
Beth done a wonderful job with viewing at our property, she was extremely professional and had definitely done her research about the house! Great experience, would definitely work with her again.
Luke · 7 November 2024
Agent replied · 22 December 2024
Hi Luke, thank you for your review. It was a pleasure working with you and I’m sure we will cross paths again in the future! Best, Beth
★★★★★ 4/5
TrustpilotBrigette in Renewals dealt with the…
Brigette in Renewals dealt with the tenancy renewal of one of my properties in a professional and efficient manner. Brigette conveyed my instructions to the tenant to conclude a positive renewal for a further term.
Alison · 5 September 2024
Agent replied · 23 October 2024
Dear Alison,Thank you for your feedback. I am pleased we achieved a good result for the lease renewal. Kind regards,Brigette
★★★★★ 5/5
TrustpilotVery good letting team in Kensington
Very good letting team in Kensington. Professional, customer friendly: it delivered precisely what it said it would on their availability of interested tenants, quickness of getting a tenant, and on price.
Emmanuel · 5 November 2024
Agent replied · 22 December 2024
Dear Emmanuel, Thank you for your very kind review. It was a pleasure to work with you to secure the new Tenancy. The process was very enjoyable, and we look forward to working with you again in future. Best wishes, Charlotte
★★★★★ 5/5
TrustpilotKnight Frank
Dear Edwin,Thank you for your excellent assistance with our tax filings. We appreciate your efficiency and attention to detail in ensuring that everything was filed accurately and on time. We would highly recommend your services to anyone in need of tax advice or assistance. Thank you once again for all your help.Best regards,David & Lyn
Lyn · 26 June 2023
Agent replied · 23 October 2024
Dear David and Lyn,Thank you so much for your feedback and also choosing Knight Frank in-house tax services in dealing with your UK taxation affairs. Always happy to help!Kind regardsEdwin
★★★★★ 4/5
TrustpilotJapan helpdesk was helpful to…
Japan helpdesk was helpful to communicate in Japanese and very supportive to move into the flat. In addition, they are very committed to accommodate my request after settling in the flat.
Andy · 29 October 2024
Agent replied · 22 December 2024
Dear Mr AndyThank you so much for your kind feedback. We’re thrilled to hear that you were pleased with our support. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We hope you enjoy your new home”Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotHighly satisfied finding my new home/apartment
Highly satisfied to have been associated with Knight Frank finding my new home. I got exactly what I have been looking for. Walid Javadi, who helped me with this was very understanding and generous with his time. Very happy to have been associated with him too.
Trishna · 30 January 2024
Agent replied · 23 October 2024
Dear Trishna,Thank you kindly for working swiftly with me on securing your new home. It’s teamwork that makes the process so easy and smooth, and I am very glad to have been involved in finding you the perfect place.Wishing you all the best,Walid
★★★★★ 5/5
TrustpilotI give five stars to Knight Frank…
I give five stars to Knight Frank because of their hardworking dedicated people , Phillip Dunn the senior property manager in particular. He is prompt at replying to his emails , he is professional , polite and sorts out any issues or problems with my rented property . I do not need to worry about my tenant/ property as I know Phillip with his exceptional work ethic will look after them .
Maryam · 7 May 2021
Agent replied · 23 October 2024
Thank you for your kind words, it really does mean a lot to receive such great feedback. It is a pleasure looking after your property and I hope this can continue for a long time to come. Kind regards,Phillip
★★★★★ 1/5
TrustpilotStay away
Stay away! Such an unprofessional agency. Our agent gave the landlord the wrong offer multiple times even though he had our offer in writing. We’ve moved in 3 weeks ago and still have not received our second set of keys. So so unprofessional. By far the worst agency I’ve ever had to deal with
Bianca · 12 July 2023
Agent replied · 22 December 2024
Dear Bianca, We are really sorry to hear about your experience. We understand the Manager of the office has been in touch to update you on the key as this has been escalated. If you would like yo discuss this further please do reach out to complaints@knightfrank.com. Thank you.Knight Frank
★★★★★ 5/5
TrustpilotHave been a client of Knight Frank for…
Have been a client of Knight Frank for a number of years and Jordanna Mancina has always been fantastic to work with. Professional, on the ball and always responsive when required.
Mikaeel · 25 October 2024
Agent replied · 22 December 2024
Dear Mikaeel,Thank you for your kind words. It’s always a pleasure to work with you!Please do not hesitate to reach out for any future needs.Kind regards,Jordanna and the Knight Frank South Ken team
★★★★★ 5/5
GoogleI am just writing to thank you very much for all your help in securing a buyer for our property. I have been very pleased with Knight Frank and especially with your hard work and attention to detail and the friendliness that you have shown me in very difficult circumstances. It has been a joy to work with you and you are a great asset to your Company and I will certainly recommend you to my friends when they need to sell their properties.
J · 27 October 2017
Agent replied · 25 October 2024
Thank you for your review.
★★★★★ 5/5
GoogleKnight Frank stand head and shoulders above every estate agents in Warwickshire, in our experience. From sale to purchase; from brochure production and quality photography to highly skilled and professional individuals who show round and negotiate. It has taken us 3 years to find the right property to buy so we have had a lot of experience of almost every other estate agents in the region. Samantha Holton should be given gold stars for her service, professional advice and pro-active approach to both our sale and our purchase. Thank you to all the team in Stratford - we will not hesitate to recommend your services.
Carolyn · 27 October 2017
Agent replied · 25 October 2024
Thank you for your kind words, Carolyn it's very much appreciated. We hope you are happy and settled in your new home. Best wishes from all in the team at Stratford upon Avon.
★★★★★ 5/5
GoogleVery pleased with the efficient and professional service we received from Knight Frank Stratford on Avon. From selling our property in under two weeks thank's Will and Norma, to the rather different time scale and difficult purchase of our new property also through Knight Frank. Special thank's to Jame's Way and Alison for their excellent knowledge and helpfulness guiding us through a slow and difficult purchase but we got there in the end!! Not that we intend to move ever again!! We would certainly recommend Knight Frank to others.
Aej · 27 October 2017
Agent replied · 25 October 2024
Many thanks for your kind words which will be passed on to all the team. Hope all goes well in your new home.
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