Hamptons Stratford-Upon-Avon Sales reviews in Stratford-on-Avon

★★★★★ 4/5

Trustpilot

Smooth check out

I was associated with Hamptons for more than a year for my previous tenancy. In this period I needed help quite some time, and I must say Hamptons were very professional. Special mention to Gemma Ward, who was managing this property. She was prompt in sending supports whenever issues were highlighted and tried to make my stay comfortable. Even the check out was smooth and tenant friendly. I stayed for more than a year but as there were no break clauses mentioned in the contract, I had to pay 8% of the total rent remaining, which I found a little too much. Even after repeated requests and also upon getting the new tenant very easily they couldn't let go of that. That was quite harsh, as they were receiving the same charge from two tenants for the same time period. But otherwise it was a smooth stay and very well managed.

Sarbartha · 11 August 2022

★★★★★ 5/5

Trustpilot

Overall a great experience from…

Overall a great experience from Hamptons! A massive thank you to Samantha from the Watford office, she was truly amazing. It was a complex sale, however Samantha went over and beyond to ensure our sale went through! Very Happy.

Wayne · 15 February 2025

★★★★★ 5/5

Trustpilot

Property letting in Fulham

I have let my property in Fulham through Hamptons for four years. They have also managed the let. The process has been very easy and they have always been on top of the required paperwork etc. Shardai has been the property manager for the last year or so, and has always been very prompt, professional and friendly.

R · 2 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Stratford upon Avon

I cannot recommend Jacob at Stratford upon Avon enough. On our first viewing our house sold. Having completed his due diligence, we received full confirmation of our buyers details. He kept us informed throughout the process. He worked outside of 'normal' office hours, to keep us up to date of any developments. A massive thank you!

Sarah · 27 April 2021

★★★★★ 5/5

Trustpilot

Great Property Manager

My daughter has let her property through Hamptons for the last 8 years. Mandy D’Orta has been managing it for the last 6 months and is by far the best Property Manager we have had. She has been extremely kind, helpful and efficient. She is always friendly and responds very quickly to any requests.

Customer · 25 June 2024

★★★★★ 5/5

Google

Hamptons was great, they worked very quickly and efficiently on our rental agreement. Many thanks to Jasmine, who was really helpful and guided is through the entire process with a smile on her face.

Anna · 11 October 2023

★★★★★ 5/5

Trustpilot

Honest appraisal, dedicated staff

Honest appraisal, professional Company, who take care of everything. Keeping you informed every step of the way. Personal service by dedicated staff members, who you can speak to on a regular basis without feeling you being a pest Thank you Christian Sevenoaks office for all your help snd support, much appreciated, and to Linda and the rest of the team grateful thanks for assistance re the sale of our home.

Jim · 13 June 2023

★★★★★ 5/5

Trustpilot

Effective, informed and professional

We bought and sold through Hamptons, Farnham. Although it is never an easy experience, we have nothing but praise for the help and service from Hamptons. We were disappointed previously with other estate agents but this was smooth, informed and professional throughout. They were able to draw in potential purchasers from a wide area. The person who oversaw our journey was Riccardo, who kept us up to date, with the purchase and sale, and the rest of the chain. We recommend Hamptons, especially Riccardo.

David · 22 May 2022

★★★★★ 5/5

Trustpilot

Great service from the Hamptons Bath team

Very responsive and proactive to all property and tenant issues. Very good service from the team and much better than other agents / managers that I have used. I would recommend the team (in particular Melanie Hudson who is our key point of contact) to all those in need of property agency / management services.

John · 11 May 2024

★★★★★ 5/5

Trustpilot

Fantastic property manager

April Keane was our recent property manager at Hamptons. She was wonderful, meeting us in person to discuss our concerns and skilfully negotiated with the owners to resolve some outstanding matters to everyone’s satisfaction. I was really surprised with this and very happy with her dedication and support.

Nadia · 9 September 2024

★★★★★ 5/5

Trustpilot

Feedback for Max Barnes

There was an issue with the hot water immersion heater. I emailed Max Barnes at Hamptoms. He responded very quickly, organised for a plumber to come to the flat almost immediately to have the issue checked out. He made sure to follow up with the plumber the same day, and when he found out that it was an electrical issue - organized with the electrician to come and have this fixed in few days. He made sure to get information about mine and the landlord's availability, to organise this. Very grateful to Max - for getting this sorted so expediently for me.

Priyadarshini · 12 May 2022

★★★★★ 5/5

Trustpilot

Property Management - Saima H

Viewing the property, liaison with landlord and getting in has been great. I wanted to add the property management team at Hamptons has been amazing. Special mention goes to Saima who is managing our property - one of the best I have dealt with. Always very responsive, swift action and true efficiency at it's best! Fantastic to deal with and would highly recommend.

Loving · 22 October 2025

★★★★★ 1/5

Google

If you are reading this because you are considering using Hamptons to market your house, then don't. Whist they charge a premium price, the service was terrible. Of course promises were made when signing up, though these were never followed through and throughout the process they only added stress and hindered rather than helped things progress. It was clear that our best interests were not first and foremost, and at times it was as if they were acting on behalf of our buyers. I won't name individuals as complaints have already been made to the office (although that was a waste of time), however our agent was there when things were positive, but no were to be found when things got tricky, and generally seemed like he lacked experience, despite being the Assistant Manager. We had to rely on our vendors estate agent to find out things and get advisr. If you are looking for a professional and honest service then I would look elswhere. It is a shame I have to give them 1 star.

Joe · 25 October 2023

★★★★★ 5/5

Google

Hamptons were great during our property purchase. Owen was great when showing us around, ensuring our questions were answered and he went above and beyond in making sure everything got to completion.

Tom · 11 October 2023

★★★★★ 5/5

Trustpilot

A first class dedicated team

We experienced exceptional hard work and dedication from the Hamptons team during the sale of our family home. There were regular informative updates and nothing was a problem for Tamsin or any of her very professional staff. We would certainly use again and thoroughly recommend Hamptons to anyone looking to sell or purchase any kind of property.

Jez · 12 March 2024

★★★★★ 5/5

Trustpilot

Accolades to Hamptons Dorking.

I recently sold my property in Dorking.I am very happy to say that Simon and his team at Hamptons went above and beyond in professionalism,empathy and delivery.They walked the talk of their slogan Hamptons with you every step of the way.It was a pleasure dealing with them.

Pamela · 9 September 2024

★★★★★ 5/5

Trustpilot

Great experience with Hampton's Clapham team

The Hamptons team in Clapham has been managing our property for the past 5 years and done a great job. Anca Ciobanu is very responsive to tenants needs and always ready to help sort out issues that can arise in our house. I would recommend them to anyone looking for a property manager.

Vincent · 28 May 2024

★★★★★ 5/5

Trustpilot

Hamptons Reigate and particularly that…

Hamptons Reigate and particularly that of Jonathan Higginson was professional, helpful & efficient in marketing my property. They obtained three offers in four weeks, compared to a previous agent who had achieved zero offers in twelve weeks. I found their whole approach to be informative and I would certainly use them again

David · 12 June 2024

★★★★★ 5/5

Google

Jasmine Ashe and the team at Hamptons are always very professional, helpful and responsive. I have let my property through Hamptons for many years and would happily recommend them to others.

Des · 11 October 2023

★★★★★ 5/5

Trustpilot

Professional and thorough

I used the services of Hamptons in Dulwich to find tenants for my property. The manager Rebecca was very good at sourcing prospective tenants and managing the process. As in any transaction there were a few questions and concerns, but Rebecca was always honest and upfront. She worked very hard to get the best tenant for my property. I think their administration of the processes is also very good. I definitely would recommend this company, and I would also use their services again.

Sandra · 12 January 2022

★★★★★ 1/5

Trustpilot

They came highly recommended!

They came highly recommended!! After promising to communicate and keep me updated on a weekly basis, over a three month period I heard from them once.. no projections or ideas of how to produce a sale. Lap lustre and uninterested. They seemed to rely on the property selling itself for a £16000 reward. Gave 28 days notice to fulfil my side of the contract. But they had already removed my property from Rightmove, seemingly putting it back when I complained and happy to return keys 2 weeks before end of contract!! Absolutely shocking lack of industry and an example of why estate agents are not trusted!!

Kerrie · 27 August 2023

★★★★★ 5/5

Google

Many thanks to Owen and the team at Hamptons in Stratford. They were very helpful and responsive throughout the process of selling our property. We would fully recommend them. Thanks

Tony · 11 October 2023

★★★★★ 1/5

Trustpilot

Treats every tenant like a criminal/ complete lack of joint up communication

Very frustrating experience if you are a tenant. We took out a one year tenancy. Once we agreed the tenancy the ‚systems‘ took over. Several different forms, none which seemed to correspond with each other as they came from different sources. Was sent from one Hamptons team to another so this required multiple unnecessary conversations. General tone in all communications assumes that every tenant is a criminal and needs to be intimidated. Within 2 weeks first problem occurred which took Hamptons 3 weeks to fix as they could not act on their own but basically were just a go between between us and the landlords who live abroad. At the end having checked out with all annual services having been performed (and reported) it then turns out that the deposit team does not speak to the property management team so they asked again for information that had already been provided. When I complained I got the classic reply ‚we are a different department’! Repayment of deposit being delayed unnecessarily. I have experience with other agents and Hamptons by far the worst. Hope I have never to deal with them again.

SB · 14 August 2023

★★★★★ 5/5

Trustpilot

Property Manager who manages

Often a property management service is at arms-length, with the "we'll get a contractor in" standard email response to any problem reported by the tenant. This PM leaves the owner to get to the bottom of an issue - what actually is/is not working? why? what's the root cause? What I value about Melanie Hudson is that she takes on the enquiry role to investigate and try to pinpoint the actual problem, and then organise a fitting solution. A property manager who manages - not just a pinger of emails!

Sara · 8 December 2021