5/5
Ed made the experience!
Ed Moss was incredibly helpful and was always very quick to respond to questions. Lovely experience.
Agent replied · 25 December 2024
We're so glad to hear you had a lovely experience! Thank you for your kind words. Ed

Trusted Agent profile · Stow-on-the-Wold
★★★★★
1,504 reviews across 2 platforms
Brett House, Park Street, Stow-on-the-Wold, GL54 1AG, GL54 1AG
Part of Knight Frank, see every office.
Knight Frank's office in Stow-on-the-Wold, at Brett House, is rated 4.9 out of 5 across 1,504 reviews on two platforms, including 118 Google reviews rated 5.0.
Every review we hold for the Stow-on-the-Wold office, from every platform, shown as written. First names only.
5/5
Ed made the experience!
Ed Moss was incredibly helpful and was always very quick to respond to questions. Lovely experience.
We're so glad to hear you had a lovely experience! Thank you for your kind words. Ed
5/5
Thanks to Vinnie
Many thanks to Vinnie from Renewals in being proactive managing my tenancy agreement with my tenants.
Thank you for the lovely review. It was a pleasure to assist you.Kind regards,Vinnie
5/5
Professional and helpful
Summer was incredibly professional and helpful in all our interactions. I look forward to working with her again.
Hi Joseph, Thank you so much for your kind words! It was a pleasure working with you, and I'm glad I could assist. I look forward to working with you again in the future!Summer
5/5
Agent Helen was wonderful in our house…
Agent Helen was wonderful in our house search. She was timely with responses and helpful with our transition.
Thank you so much for your kind review. I hope you and the family will be very happy in your new home and are settling in. Please do let me know if I can ever help in the future. Best wishesHelen
5/5
professional service!
Knight Frank has been very professional and efficient in processing my rental offer and getting all the documentation done before I move in- it was a seamless process! Rosi- my property manager has been very helpful to support with my request after move in, she assisted me in applying underground parking slot, fixing of the aircon and replacement of worn mattress. she has been very helpful and responsive.
Hi Cindy,Thankyou for your kind words, its greatly appreciated!I am glad I could assist on these matters & happy to hear you are satisfied with our service.Kind regards,Rosi
5/5
Great customer service
Our recent interactions with Knight Frank were very positive. Client adviser Ehteshaam Ahmed was extremely helpful, efficient and professional at helping us rectify a billing issue. Highly recommend. Eileen and Allan.
Thank you both for your glowing review and I am glad I could be of assistance. Please do not hesitate to reach out should you require any further assistance. Ehteshaam
5/5
Excellent lease management
Salome has been our main contact at Knight Frank for almost 18 months and has been fantastic!Whenever there is any issues we always get a reply within a day and she is quick to engage to sort out any works.
Thank you for the lovely review. It is a pleasure looking after you and hope you enjoy your stay with us.Salome
5/5
Anna Narizzano was extremely efficient…
Anna Narizzano was extremely efficient at organising viewings, speedily agreed a price and worked tirelessly to reach an exchange of contracts.
Dear Richard,Thank you so much! It was an absolute pleasure working with you throughout the entire process of finding your new home. Wishing you all the best as you settle into your new home. If you ever need anything in the future, don’t hesitate to reach out. Congratulations again!Kind regards,Anna and the Knight Frank Chelsea team
5/5
A Five-Star Experience with Eleanor Davis at Knight Frank
Eleanor Davis from Knight Frank provided exceptional service during my search for a flat. Her professionalism, knowledge, and dedication were truly commendable. Thank you to Eleanor for her expertise.
Thank you very much for your kind words, Daniela. They are much appreciated. Wishing you all well in your new property. Thanks, Ellie.
5/5
Henry Nwokejiobi is truly top tier.
Henry Nwokejiobi is truly top tier.He is quick to respond and very helpful with all the questions I have and is always helpful with any concerns I have.
Dear Ali,Thank you very much for your kind words. I endeavour to continue giving my best and offering a high level of service as your property manager, Thank you once again.Henry
4/5
Rental and transition to occupancy …
The agency has been very professional and we have been satisfied
Thank you so much for your feedback and kind words about our team and service. We’re really pleased to hear you’ve had a positive experience with us. We will, of course, try to support and assist you throughout your tenancy and jump in wherever we can, even though the property is managed by the landlord. Tina
5/5
Brigette from Renewals
Brigette from Renewals was very helpful with our renewal request. Prompt communication and actions led to a seamless process. Highly recommended!
Dear JieThank you for your lovely feedback. It was my pleasure assisting you with the lease renewal and good luck with your move. Kind regardsBrigette
5/5
Great experience
From the first moment we spoke with Louna Del Barrio at Knight Frank lettings, we felt reassured that our needs are heard and we were in good hands. Louna took the time to listen what we were looking for and has facilitated the whole process in a great manner for all parties involved. We definitely had a positive experience with Knight Frank and we would certainly recommend them to anyone for their next property search.
Mariza, Albino, Iris, it was a delight to deal with you all. Thank you very much for your kind words. I am glad I was able to help you and I hope you will be enjoying your new home for many years. Best wishes, Louna
5/5
Highly professional negotiator
Ivanka proved very professional, prompt in dealing with requests and issues, very curious and cheerful lady, not least she found me a wonderful tenant paying the asking price. Other estate agents were getting me below asking price and not able to find a high calibre applicant. Moreover, without her I would have found this tenancy agreement very exhaustive and stressful. Well done Ivanka, keep up the great work. You deserve 7 stars.
Dear Dr Forghani, thank you so much for taking the time to write such a lovely review. I appreciate your kind words and am grateful for the opportunity to work with you. It was a pleasure assisting you and I look forward to working together again in the future!Kind regards Ivanka
5/5
I would like to emphasize that Vinnie…
I would like to emphasize that Vinnie from Renewals is extremely excellent. She is very kind and always thinking of customers. I really appreciate what she has done for me.
Dear Amy,Thank you for the lovely review.It was a pleasure to assist you with your renewal.Kind regards,Vinnie
5/5
Knight Frank provided a five star…
Knight Frank provided a five star service throughout the sale process. The use of a drone resulted in excellent photography of the restricted site and enabled the production of a well presented brochure. All the staff at Knight Frank were excellent. In particular, Harry Bethell provided an impressive service throughout and his knowledge and expertise, including a realistic valuation, ensured that the buyer was found within a few weeks.
Dear Brian, It was an absolute pleasure working with you and ensuring the successful sale of your property. Thank you for using Knight Frank. We look forward to working with you in the future. Best regards, Harry
5/5
I recently worked with Helen Waddilove & Clare Griffiths and they could not have been more responsive, professional, thoughtful or helpful. They managed the process smoothly, with care and attention detail. It made the whole experience as stress free as possible and I'm extremely grateful for their efforts.
Thank you for your very kind review and for being such a proactive buyer. It was a pleasure working with you towards a successful purchase and I hope you will enjoy everything the property has to offer. Do let me know if I can ever help in the future.
5/5
Ms. Michelle Henry
I commend the (former) Lettings Manager for my investment and rental property 37 Spencer Walk Hampstead NW3 1QZ. She was extremely helpful and a delight to work with both for me and my Principal Private Assistant in my UK property affairs, Ms. C. Pimentel. Thank you, Michelle and I commend you to any and to all, in gratitude. Sincerely yours, Aziz (Mr. Wan Aziz Ibrahim).
Dear Mr Ibrahim, thank you for taking the time to write such a lovely review and your kind words. I am pleased you were happy with the service I provided to you. It was a pleasure working with you and Christine. I wish you both all the very best. Kind regardsMichelle
5/5
Most efficient and easy process to lease with Walid
Walid was very quick, transparent, and efficient with the whole process of leasing the property. My best personal experience with a real estate agent
Dear Christo,Pleasure to assist you, thank you in your cooperation to put together a speedy deal.Best,Walid
5/5
I had the pleasure of being looked…
I had the pleasure of being looked after by Lexi & James as they helped secure my dream flat for me. They worked quickly & efficiently, answered all my questions and made sure to keep me in the loop with all communications even at 9pm on a Friday! They really went above and beyond & made a usually stressful experience an absolute breeze.
Hi Esme,Thank you so much for your kind words. It really has been an absolute pleasure to help you find and secure such a great flat and we are so pleased that you have found the process so smooth. We look forward to continuing to work alongside you! Best wishes,Lexi and James
5/5
Ines is very helpful and always…
Ines is very helpful and always responds in time. A smooth and professional renting experience. I’ve recommended Knight Frank to my friends.
Hi Yan,Thank you for your kind words, I hope you are very happy in your new flatAll the bestInes
5/5
A great shame to hear Shehzad Ahmad is…
A great shame to hear Shehzad Ahmad is leaving KF. Shehzad has been helpful and efficient in managing a new property / tenancy and coordinating project works.
Thank you for the kind words Andrew. It was a pleasure to work with you. ThanksShehzad
5/5
We would highly recommend Josh for his…
We would highly recommend Josh for his client-centric approach and outstanding service as our property manager. He's always responsive and dedicated to ensuring the best outcomes for us.
Thank you Athira, your high recommendation is most appreciated. Securing the best outcomes possible for you is at the heart of what we do, I am very proud to deliver an outstanding service. Best wishes, Josh
1/5
Terrible management agent
I rent the property from KF, it was good in the beginning however after I moved in lots of problems need to fix. The property manager is very hard to contact and I was being locked outside of flat for many hours because the lock is damaged. Moreover, every time ask them to replace or repair at least takes few months. KF has many nice properties, the only thing that matters is hope it doesn’t get wrong
Dear Ko,We are really sorry to hear about your experience. It is always really disappointing when our service falls short of expectations. A member of our team will be reaching out to you directly to discuss this further. Please accept our apologies again. Knight Frank
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