Every review we hold for the Stow-on-the-Wold office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
With a couple of weeks left for my house search, I reached out to Vinnie from Tower Bridge regarding a property I was interested in. From there, things were exceptionally smooth. He helped me arrange back to back viewings to the property, got done with the paperwork swiftly, and now I'm going to be moving in. Thanks Vinnie, for the great service, professionalism and speed!
Keshav · 13 July 2023
Agent replied · 25 December 2024
Dear Keshav,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotWe've just purchased our dream house in…
We've just purchased our dream house in the Cotswolds through Knight Frank Stow-on-the-Wold. The service from start to finish was second to none.Helen went above and beyond to get information for us even while she was on holiday! A great service...well done and thank you! We would highly recommend their services
Neale · 23 May 2024
Agent replied · 25 December 2024
Thank you for your lovely review. It was a pleasure working with you and I am delighted you are happily settled into your new home. I am sure you will love living in this wonderful Cotswold village! Best wishes Helen
★★★★★ 1/5
TrustpilotLiterally I have never received such…
Literally I have never received such consistently poor service as I have endured for over a year now with Knight Frank. It literally beggars belief how poor the service is. Absolutely zero contact, no accountability, no follow up. I have dealt with agents in my area for 15 years and have never experienced anything like this. Consistently sub par service, almost unbelievably so.
Julia · 22 September 2025
Agent replied · 23 September 2025
Dear Julia, I am so sorry to read this - please could you contact me on my email address so that we can look into the issues in detail and make improvements? We can then arrange a call if you would prefer?
Kind regards
Suzanne Vickery
Customer Experience
suzanne.vickery@knightfrank.com
★★★★★ 5/5
TrustpilotPurchase through Knight Frank Stratford
We recently purchased a property through Knight Frank in Stratford, the process was straightforward and we received excellent service from all the team. Giselle was our main point of contact as the sale progressor and she was very attentive, keeping us up to date & being readily available to speak to.
Richard · 20 May 2024
Agent replied · 25 December 2024
Thank you for your kind words Richard. We are delighted to have helped you with your purchase and hope you’ll be very happy in your new home. It was a pleasure to work with you.
★★★★★ 5/5
TrustpilotThank you Shannon
I am indebted to Shannon (a business support co-ordinator) for helping me navigate a particularly tricky end of tenancy deposit situation which, thanks to her calm kind professionalism, resulted in a satisfactory outcome. It was a pleasure dealing with her - many thanks Shannon!
V · 17 September 2024
Agent replied · 25 December 2024
Thank you so much for your kind words, Venetia. It was truly a pleasure to assist you, and I'm delighted that we were able to reach a positive outcome. If there's anything else you need in the future, please don't hesitate to get in touch!Thank you!Shannon
★★★★★ 5/5
GoogleWe can not thank Helen Waddilove in Stow on the Wold enough for all her hard work in helping us with our recent house purchase. Without her persistence and diligence helping us with our sale I am sure we would still be waiting to exchange. She guided us through from viewing to completion and is a credit to Knight Frank. The other staff in the Stow were also understanding and kind during a really hard period and we are extremely grateful for all their help.
Julie · 23 October 2021
Agent replied · 22 October 2024
Hi Julie, thank you so much for such a wonderful review. We really appreciate you taking the time to share your rating with us. All the best in your new home.
★★★★★ 5/5
GoogleI am incredibly impressed with Knight Frank estate agents and in particular Helen Waddilove. I recently sold my cottage in Chipping Campden and the professionalism, dedication and effort I enjoyed from Knight Frank surpassed all my expectations. The initial contract was fair, the sales materials produced were not only of Athena highest quality but were beautiful, I was sent an sms each time a viewing appointment was made and given follow up information on each viewing by Helen. Helen said she would sell my property and she delivered. She was in contact with me all the time and answered every question I had with patience and nothing was ever too much trouble. Everything was explained to me when there were some hiccups along the way and in conclusion I couldn’t recommend Knight Frank more to sell your house. And if you can get Helen Waddilove to be your agent more the better for you. I’m very grateful to Helen for everything. She is not a talker, she is a doer. And she is fair and gives straight answers. And she does what she says she will do. Johnny
Johnny · 11 October 2021
Agent replied · 22 October 2024
Thanks so much Johnny for your excellent review, communication is the key especially as you were so overseas and unable to visit due to Covid. I appreciated your patience especially as you were unfamiliar with the English property purchase loopholes. Let me know if I can ever help in the future.
★★★★★ 5/5
GoogleI was most impressed and grateful for the personal service I experienced from Knight Frank . I would like to thank Helen Waddilove for her dedication and attentive out of hours help and contact - I was most appreciative . It was a personal service that has long since been replaced by a lack of continuity from some bight street estate agents . She personally came to the new property to give me the spare set of keys and made the whole experience one of celebration . Thank you .
Mary · 11 October 2021
Agent replied · 22 October 2024
Hi Mary, thank you very much for leaving such a wonderful review. It was my was pleasure to be of assistance, even out of hours. All the very best in your new home.
★★★★★ 5/5
GoogleWe’ve moved numerous times with a variety of different estate agents but knight frank were head and shoulders the best in all aspects,from the initial visit and valuation through to completion we were kept informed and guided throughout this so often stressful procedure.We would especially like to thank Helen for her professionalism and courtesy and also sally anne for showing prospective buyers our home.We would highly recommend knight frank and it’s staff at the stow office.Thanks again,Julie and Chris Hope.
Chris · 11 October 2021
Agent replied · 22 October 2024
Thank you very much for your kind review, we were thrilled we managed to achieve a successful sale for you relatively swiftly. It was a pleasure to work with you and do let me know if I can ever help in the future.
★★★★★ 5/5
TrustpilotProperty Management KF
I have just been assigned a new property manager , Henry Nwokejiobi, from Knight Frank, to look after my property which is currently tenanted. Henry is very responsive from the start to all my requests on servicing the apart.ent and so far, am pleased with his service. Pls keep up the good work Henry.
Fenny · 8 March 2024
Agent replied · 25 December 2024
Thank you very much Fenny, for your review. I am highly appreciative of the review I received from Fenny. I will keep working to deliver satisfactory and proficient care to my clients. Henry
★★★★★ 5/5
TrustpilotJames and Oriel were incredibly helpful…
James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.
Chris · 17 April 2024
Agent replied · 25 December 2024
Thank you for the kind review, Chris.Please do let us know if we can help with anything else at all.Best wishes,James & Oriel
★★★★★ 5/5
TrustpilotCovent Garden Review
We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.
John · 26 March 2024
Agent replied · 25 December 2024
Thank you John for your review. It is a pleasure working with you, and I look forward to the years to come. Lee
★★★★★ 5/5
TrustpilotBig thanks to Laura and Harriet
Big thanks to Laura and Harriet for all their help in recently finding us new tenants for our rental property. As always, they handled the whole process very professionally, keeping us fully updated on all matters throughout. Thanks again!
Susan · 22 November 2024
Agent replied · 25 December 2024
Hi Susan, Thanks so much for the kind words! It was a pleasure working with you as always. Wishing you all the best with the tenancy and look forward to working together again in the future. Kind regards, Harriet and Laura
★★★★★ 5/5
TrustpilotGreat service
Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.
Jodie · 22 October 2024
Agent replied · 25 December 2024
Dear Jodie,Thank you so much for such lovely feedback, it has been such a pleasure working with you and Jemma!Best wishes,Katie
★★★★★ 5/5
TrustpilotJamie-Leigh and the Knightfrank team
I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.
Eamonn · 4 September 2024
Agent replied · 25 December 2024
Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh
★★★★★ 4/5
TrustpilotMy agent Chloe Andrew’s made what could…
My agent Chloe Andrew’s made what could have been a negative and tedious experience into a very positive one as she was a great buffer between me and what I would have considered over compliance !
Oisin · 7 May 2026
Agent replied · 24 May 2026
Thank you Oisin for your kind words. I am so thrilled we managed to get everything sorted.
Thank you again.
Chloe
★★★★★ 5/5
TrustpilotEllie Fieldwick is a star!
I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!
Susanna · 13 August 2024
Agent replied · 25 December 2024
Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotAwesome and Wonderful Experience
Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat
SRI · 13 May 2024
Agent replied · 25 December 2024
Thank you for the kind review Sri Bharat! We will continue to assist you as best as we can.Best wishes,Anik
★★★★★ 5/5
TrustpilotI had the pleasure of using Knight…
I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.
Amir · 3 April 2024
Agent replied · 25 December 2024
Hi Amir,Thank you so much for your kind review. We both really enjoyed working with you again and we wish you all the best in your new home!Sarah & Sam
★★★★★ 5/5
TrustpilotKnightFrank Experience
James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!
Leah · 2 July 2024
Agent replied · 25 December 2024
Thank you so much for the kind review, Leah.It was a very smooth process, so thank you for your cooperation.Please do let me know if I can help with anything else in the future.Best wishes,James
★★★★★ 4/5
TrustpilotThe office quickly responds to & fixes…
The office quickly responds to & fixes issues with communication between ourselves & Knight Frank. Much appreciated. Daniel Lloyd is our new Property Manager & we’re very happy with how any problems at our property are now being sorted out immediately. Daniel has been very helpful & again very much appreciated.
Jayne · 16 April 2024
Agent replied · 25 December 2024
Hi Jayne thank you for your review its very much appreciated. It’s a pleasure working with you providing the support and assistance for you and the tenant.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotExcellent rental experience
My experience with Knight Frank was excellent. The rental process was smooth and efficient. Mark Batty was responsive and helpful whenever I had questions, ensuring a seamless experience. Additionally, Shannon Adjei facilitated the deposit return quickly and without any issues. Overall, I highly recommend Knight Frank for their professionalism and excellent service.
Alex · 27 March 2024
Agent replied · 25 December 2024
Thank you Alex, for your really kind words. I am so glad we were able to help swiftly. We hope to be able to help you soon. Shannon and Mark
★★★★★ 5/5
TrustpilotBrigette from renewals is excellent
I have dealt exclusively with Brigette from renewals and Brigette has been very professional. Brigette has kept me informed , ensured I have a good renewal contract and she has handled issues quickly and clearly. I am more than happy with the service provided
Michael · 20 August 2024
Agent replied · 25 December 2024
Dear MichaelThank you for your kind words and it was a pleasure assisting with the renewal. I am pleased we agreed it swiftly. Kind regardsBrigette
★★★★★ 5/5
TrustpilotMove in arrangements
Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.
Mahesh · 4 September 2026
Agent replied · 23 September 2026
Hello Mahesh,
Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know.
Kind regards,
Kyrsten
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