Select Property Management Ltd Stourbridge reviews

★★★★★ 1/5

Google

Warning do not go with this company! The worst agents ever come across very rude money grabbing people .. I've rented two houses from this agents they allowed me to move into a very poor house telling me the problems in the house would be fixed ..with there inspections they took everything down & pictures with having 22promblems this the house they did nothing to fix the issues .they charge for everything going .I've lost over a grand over period of two houses with this company. Awful awful awful company I believe I'm not the only one who has gone with this company and feels the same way.

Sarah · 13 June 2019

★★★★★ 5/5

Google

Sold my property with select and what can I say they were fantastic, these guys worked above and beyond as far as I am concerned to get the completion done as soon as possible having to deal with other estate agents and solicitors who were utterly shocking, nothing was to much, working out of hours to speak to relative people regarding sale and keeping me up to speed with everything! Thank you again

Kim · 12 June 2021

★★★★★ 1/5

Google

AVOID LIKE THE PLAGUE!!!! There's too many good agents around Stourbridge now that actually know what they're doing, so I would suggest to EVERYBODY speak to one of those instead! By far the worst agent I have ever come across. I cannot advise enough that you STRONGLY reconsider your options if Select are your current first choice. Poor customer service, poor management, and altogether a very amateur set up. I have no idea how they're still allowed to trade. I'm pretty sure they're not registered with any of the property professional bodies, which doesn't surprise me, as they would have been regulated a little more. Tenancy agreement is only 6 pages long, and on inspection contains some unfair terms both for landlord and tenant. For a tenancy agreement of this standard, you may as well write your own on a napkin using crayon and save yourself some money. I could go into much further detail than this, but I will leave it here. As you're reading this review, you will see a list of other agencies underneath, all with MUCH better reviews than this Mickey Mouse set up. Call one of those. I am incredibly impressed with my new letting agent, which came as a recommendation. I do not feel it would be fair to mention in this review exactly who my new agent is, but I'm told they're currently number one on Rightmove at the moment for Sales (you WILL have seen their boards up all over Wordsley, Kingswinford and Wollaston, they're taking over!) , and their relatively new and diverse Lettings Department have been a breath of fresh air after losing all faith in the industry thanks to Select. Avoid, avoid, avoid.

Mr · 13 June 2018

★★★★★ 4/5

Google

Select moved very quickly to ensure a recent move went through quickly and the full return of my deposit was processed ASAP. Thank you

Mathew · 27 January 2025

★★★★★ 1/5

Google

We have waited 4 weeks for select to sort refund of our deposit. To be told they are keeping £180.00 for decorating and £36 for gardening when it was all done. Steve said we could claim the full amount. When he left the property on the day. All through never answer your calls or call you back when there is an issue. On the whole a very bad serviceNegativeProfessionalism

Mark · 12 June 2021

★★★★★ 5/5

Google

We had a really good experience as tenants from this letting agency. Good communication and professional throughout. Quick to respond to any issues.

Sarah · 27 December 2024

★★★★★ 5/5

Google

Have used Select a few times now and cannot recommend them enough. Kat was very helpful and professional throughout.PositiveQuality, Professionalism

Claire · 12 June 2021

★★★★★ 5/5

Google

Sold my house for a fair fee and were always responsive to my emails and calls. They even chased the buyers and buyers solicitors for updates for me when my solicitor did not reply. Recommended.

Ryan · 13 June 2024

★★★★★ 5/5

Yell

Recommended

Sold my house and were there to give me regular updates and chase the buyers when my solicitors did not reply. Was a cheaper price too compared to other local estate agents.

RmJ-2 · 11 June 2024

★★★★★ 1/5

Google

Very unprofessional service. Unless you are the very first person that morning to view a property, you will not have a chance to apply. Unfair application process. Rude and disrespectful staff. I would never ever use these again and will warn others away too. I can understand why it is rated 2/5 stars on Google. I’d give 0 stars if I could.NegativeQuality, Professionalism

Paris · 12 June 2021

★★★★★ 5/5

Google

Great agent, they have an emergency out of hours contact number plus open Saturdays. Nothing is too much trouble for them and the staff are friendly

Ceri · 26 July 2024

★★★★★ 1/5

Google

I find them sooo rude I split up with my partner and needed him taken off tenancy they told me he could write a letter so I took it down and how they spoke down to me and found them so rude it's stressful enough in its self without them been rude to me as well. I don't even want to give them the one star...

Leanne · 13 June 2019

★★★★★ 1/5

Google

Worst estate agents ever!! I highly recommend avoiding these at all costs!! You will be guaranteed to not get your deposit back either. They will dispute anything they can to make sure you don't get any money back and they add extra charges too. They will not maintain your property and they do not care less.NegativeQuality, Value

Laura · 12 June 2021

★★★★★ 5/5

Google

Emailed regarding a viewing in comparison to other letting agents their response time was immediate with email & text messages pre viewing. Swift & professional would recommend

Andrea · 11 March 2024

★★★★★ 1/5

Google

Terrible company! Unprofessional and only after your money!

Lea · 19 January 2025

★★★★★ 5/5

Google

Have been renting with select for a number of years and always find them friendly and responsive, would highly recommend them.

Michelle · 26 June 2024

★★★★★ 5/5

Google

Excellent service as both a landlord and vendor. Knowledgeable and efficient staff always happy to help.

Marni · 26 July 2024

★★★★★ 5/5

Google

One word.....HELPFUL!!

Lee · 26 June 2024

★★★★★ 1/5

Google

Not a professional service, found several times the people who answer the calls rude with no customer service skills. Would I consider using them in the future NO and definitely wouldn’t recommend eitherNegativeProfessionalism

Gemma · 14 June 2021

★★★★★ 1/5

Google

Reluctant to give information about a property...yet the said property remains empty for over a month...

Irena · 12 June 2023

★★★★★ 1/5

Google

Awful. Hidden charges. Rude staff. Lies about who's responsible for what (always check the gov website before they try to get you to sort problems with the property that is down to landlord not the tennant)

Cerys · 13 June 2019

★★★★★ 5/5

Google

Very impressed with service offered,staff professional and very helpful,would highly recommend

Chris · 12 June 2023

★★★★★ 5/5

Google

Great agents ,I highly recommend .

Melanie · 16 August 2023

★★★★★ 1/5

Google

Money grabbers. Absolutely disgusted with the rep & also failing to install smoke alarms but tried to charge me for it. They even sabotaged the property!!! STEER CLEAR!!

DEMIIDEMSZ · 12 June 2020