Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI was absolutely appalled by the service I received at this branch. I was told that my offer had been accepted and therefore cancelled another offer I had made on a different house only to be told later that my offer had been rejected. While I understand that the best offer wins, I cannot believe they would explicitly tell me "your offer has been accepted" if it actually wasn't. I will make sure I never have to deal with this company in the future.NegativeQuality, Professionalism
Miss · 11 June 2021
★★★★★ 5/5
GoogleHad a totally fabulous experience with Morgan’s. The staff delivered on everything they said they would. We had weekly updates during the whole journey of selling our bungalow, even after we’d agreed the sale. A Big thank you goes to Sharon in particular who was our main point of contact. She was so friendly and down to earth that it felt like I talking with a good friend . Thank you so much for everything. Will definitely recommend you to friends who are looking to sell in your area.
Ian · 11 June 2021
★★★★★ 5/5
GoogleDefinitely recommend A P Morgan, professional friendly team.
Barbara · 10 October 2024
Agent replied · 24 October 2024
Hi Barbara, thank you for the great review, the team are delighted that you would recommend us in the future.
★★★★★ 5/5
TrustpilotFantastic service all I can say
Paul · 9 November 2024
Agent replied · 28 December 2024
Hey! Thanks for the review Paul.
★★★★★ 5/5
GoogleFrom start to finish i received first class guidance. Thanks Ebony...top class sales progressor !
Tina · 11 June 2023
★★★★★ 1/5
GoogleCalls to arrange viewings aren’t returned. Offers put forward on properties aren’t responded to. Staff lack information about the properties you’re viewing when you do actually get to see one. If you’re a vendor, selling or leasing your home through this agency. Be aware their agents are doing your property an enormous disservice & preventing your property from being taken off the market.
Jade · 11 June 2023
★★★★★ 5/5
TrustpilotHouse viewing
Mark was so welcoming, professional and very helpful throughout the house viewing. Thank you
Natalie · 8 July 2023
★★★★★ 5/5
TrustpilotEstate agent was very efficient
Estate agent was very efficient, knew all about the house. Very happy to help
Laura · 26 June 2024
Agent replied · 24 August 2024
Hi Laura, thank you for leaving us a review!
★★★★★ 5/5
GoogleCorinne was great!
She was extremely knowledgeable about the property offering extra information that was a nice added boost. She was friendly and welcoming aswell.
Philip · 11 June 2022
★★★★★ 5/5
TrustpilotVery professional and courteous and…
Very professional and courteous and made certain to emphasise all the prominent features of my property.
TJ · 19 May 2024
Agent replied · 10 June 2024
Thank you!
★★★★★ 5/5
TrustpilotGreat house viewing experience.
Helpful and great advice given by Mark throughout the house viewing. A friendly and positive atmosphere with answers to all questions asked and great knowledge of the house.
Hfhill · 23 August 2023
Agent replied · 10 June 2024
Hello, thank you so much for taking the time to leave us feedback. It's wonderful to hear that Mark helped you and gave great advice throughout your viewing! Best of luck.
★★★★★ 5/5
TrustpilotNathan at the Black Country Branch has…
Nathan at the Black Country Branch has been excellent with helping me to sell my property. Thank you Nathan
Chantelle · 25 January 2023
★★★★★ 5/5
TrustpilotVery friendly and helpful on the…
Very friendly and helpful on the multiple viewings I had today
Helen · 10 August 2024
Agent replied · 22 October 2024
Hi Helen, Thank you for a great review!
★★★★★ 5/5
TrustpilotHad Laura for a couple of viewings now…
Had Laura for a couple of viewings now and she’s been great, very professional, polite and informative
Matty · 24 April 2024
Agent replied · 10 June 2024
Hi Matty, thank you!
★★★★★ 5/5
TrustpilotNice viewing. Made to feel very at ease & any…
Made to feel very at ease & any questions I raised were answered 👍🏻
Darren · 16 June 2024
Agent replied · 24 August 2024
Hi Darren, thank you for leaving us a review!
★★★★★ 5/5
TrustpilotEvie was already at the property and…
Evie was already at the property and showed us a round. Answered our questions and was very professional.
Paula · 18 February 2023
★★★★★ 5/5
TrustpilotHelpful & friendly
Mark was very friendly & informative & able to answer most of my many questions!!!!
CATHERINE · 21 May 2023
★★★★★ 5/5
TrustpilotProperty viewing
Mark B. was very helpful when showing the house. He was able to answer every question which means he was well prepared. He knows his job very well.
Yaro · 13 August 2023
Agent replied · 10 June 2024
Hi Yaro, thank you for sharing your positive experience! It's great to hear that Mark provided helpful service during the house viewing. We wish you the best of luck!
★★★★★ 5/5
TrustpilotHouse Viewing.
Paul was very professional with a personable touch.
Peter · 21 November 2023
★★★★★ 5/5
TrustpilotBrilliant
Such helpful and organised estate agents. Have been brilliant both with our sale and purchase. Would highly recommend.
Ellie · 28 March 2024
Agent replied · 10 June 2024
Hi Ellie, thank you.
★★★★★ 5/5
TrustpilotI was completely impressed with Laura’s…
I was completely impressed with Laura’s professionalism and customer service, very friendly and answered all our questions we had.
Kirsty · 7 March 2024
Agent replied · 10 June 2024
Thank you Kirsty! That's amazing to hear
★★★★★ 5/5
TrustpilotAmazing experience
The experience was great as Corinne was very helpful and welcoming.
Tarnpreet · 4 September 2023
★★★★★ 5/5
TrustpilotBrilliant Photographer Amy
Amy came to photograph our property this morning she was very professional and friendly with attention to detail the brochure looks amazing thank you 😊
Kristia · 24 October 2023
Agent replied · 10 June 2024
Hi there Kristia, Here at AP Morgan we would just like to take a minute to thank you for your review! We are so pleased that you had a positive experience with us and happy to hear Amy helped contribute towards that! Thank you once again and we hope to help again where needed.
★★★★★ 5/5
TrustpilotNice meeting.very happy…
Nice meeting.very happy professional.Well explained everything,thanks
Amandeep · 19 October 2024
Agent replied · 28 December 2024
Hey Amandeep, thanks for the great review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.