Trusted Agent profile · Stourbridge
★★★★★
1,426 reviews across 4 platforms
15 St. Johns Road, Stourbridge, DY8 1EH
Part of A P Morgan, see every office.
A P Morgan's office in Stourbridge, at 15 St. Johns Road, is rated 4.9 out of 5 across 1,426 reviews on four platforms, including 213 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards A P Morgan won in 2026.
213
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,200
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
4/5
TrustpilotHigh quality viewings but difficulties booking them
We’ve had two viewings with Mark as the agent and have found him to be professional, knowledgeable and helpful. He’d got all the information we needed to know about the houses to hand and gave us time to look around without rushing us. Would recommend.We’ve had issues getting viewing appointments though, having to chase up booking requests multiple times in this more recent set.
5/5
TrustpilotFab viewing today would recommend Hamish
Had a great viewing today with Hamish a very nice chap indeed and thoroughly understand and appreciated our situation and was very friendly to discuss the property with, and we felt very at ease...
Hi Sue, thanks for leaving a review and we're thrilled that Hamish provided you with a fantastic service!
5/5
TrustpilotKayleigh Ritchie Superstar
Kayleigh Ritchie was an absolute professional offering me a 5 star service. She went above and beyond to get me a mortgage. She adapted the mortgage for my needs to ensure I got it before the interest rate increase saving me money.
5/5
TrustpilotProperty Sale photos
Amy came to take photos of our property today, and she was very friendly and professional. She took some amazing photos and made sure she covered everything we wanted covering in the pictures and the write up of the property.
Hi Beth, thank you!
5/5
TrustpilotReally helpful!
Despite some challenges in our chain, Sam and team were fantastic in keeping us informed on the progress of our purchase. Sam was always available to answer queries and put my mind at ease on many occasions! Great service. Thankyou!
5/5
TrustpilotExcellent viewing experience
Paul showed us around 2 houses. He is very professional but is not a ‘hard sell’ salesman. He is willing to discuss the pros and cons of the property and allow space for the viewer to look at what they are interested in.
Hello,We are glad to hear that Paul was willing to discuss the pros and cons and that he gave you the space to look at what your interested in. Thank you!
5/5
TrustpilotVery helpful and professional
All the staff in the Bromsgrove branch have been really helpful, they have gone above and beyond helping us with the sale and purchase of our house, Brit has been extremely patient and helpful through this process
5/5
TrustpilotFriendly and polite
We were welcomed very courteously by Corinne. She was very helpful and showed us around the property. It was very professional and the particulars were given to us also for easy reference after. We didn't feel rushed during the viewing.
Hi Debra, thank you!
5/5
TrustpilotHouse Viewing- Mark Brazier
We viewed a property today with Mark. He was brilliant and really helpful in answering any queries we had, aswel as potential future recommendations. We walked away feeling really comfortable and informed.
Hi Katie, thank you for leaving us a review! This is amazing to hear that Mark provided you with excellent service.
5/5
GoogleHelpful and constructive advice. A friendly ear. Felt supported.
Hi Karen, Thank you for taking the time to write us a review!
5/5
TrustpilotIlene was excellent
Ilene was excellent, she kept me informed at all times and is a definite asset to A P Morgan. If it wasn't for her, I may have quite easily gone to another Estate Agent
5/5
TrustpilotExcellent service.
Great service. Really helpful and informative. Kept us up to date on progress. This is our second time with them and will certainly use them again. Michelle was a superb communicator and nothing was too much trouble.
5/5
TrustpilotViewing
Mark showed us around a property this morning. He was extremely knowledgeable and knew everything about the house. He was able to answer all of our questions and was very helpful throughout the whole process.
Hi Paula, thanks for leaving us a review! We're so glad to hear Mark provided you with an excellent service!
5/5
TrustpilotWarm welcome from viewing agent
Warm welcome from viewing agent, seemed knowledgable about the house and allowed us time to look round. Offered additional services or: mortgage needed etc?.
Hey! Thanks for the great review
5/5
GoogleSharon has been so lovely to us, making sure everything is being chased up and making sure we understand the process being first time buyers. We received a moving in box with lots of handy goodies on key collection which was such a nice surprise. Thank you for all your help!PositiveResponsiveness
4/5
TrustpilotAftersales
I found the aftersales team and in particular Ilene to be very professional, personable and knowledgeable. I was kept informed of progress on a particularly lengthy sale and my calls and emails were responded to promptly.
5/5
TrustpilotI had a viewing with Laura…
I had a viewing with Laura Hopla-phillips and she was welcoming and so helpful.We got told all about the area ,the house and also ideas for the property very factual! It made that anxiety of viewings melt away thankyou.
Thank you! We are so happy that you had a good viewing.
4/5
TrustpilotProfessional service
The agent was ready for us and knowledgeable about the property we were viewing.
5/5
TrustpilotWelcoming and friendly allowed us to …
Welcoming and friendly allowed us to view the property by ourselves, answered any questions and let us know there had been an offer made on the property.
Hey Jo, thank you for the kind review!
5/5
TrustpilotGreat person to deal with!!
Mark the manager, was there when we arrived. Showed and answered all of our questions. Implicated in the process and willing to help. Is always great to deal with person like Mark. Well done!!
Hi Vitalie, thanks for leaving a review and we're ecstatic that Mark provided you with a fantastic service!
5/5
TrustpilotAttended a house viewing with Mark…
Attended a house viewing with Mark today. Mark was extremely friendly, knowledgeable and helpful. It was a pleasure dealing with him. Thanks Mark.
5/5
GoogleA P Morgan have gone above and beyond in selling our family home at a sad time very very professional and above all friendly perfik xxx
Hi Yvonne, thanks for the great review, we are delighted that your experience with us was positive during a a difficult time for you and that our team made it easier for you. Everyone at AP Morgan wish you the best.
5/5
TrustpilotIlene was fab throughout the process of…
Ilene was fab throughout the process of buying our first house. Really friendly and helpful, it was a pleasure meeting you when we collected our keys, thanks so much Ilene! Becky and Abbie.
5/5
TrustpilotI put my property on the market and…
I put my property on the market and thought it would be a while before it sold, but A.P. Morgan found a buyer fairly quickly.
Hi Gaynor, thanks for the great review, we are delighted that your experience with us was positive and we were able to sell your home quickly!! All the team at AP Morgan wish you the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: A P Morgan, Stourbridge won Trusted Agent; A P Morgan, Redditch won Trusted Agent.
