Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookFrom the moment I emailed until this day I have had nothing but 5*, first class customer service. To say I’m satisfied is an understatement.
We worked closely with Chloe to get over move done and quickly and as smoothly as possible and that is exactly what she delivered.
Chloe has to be the most uncomplicated estate agent I’ve ever come across, there was no hidden agenda and she was open about things that others wouldn’t have been. Excellent, pure asset to the company.
100% I’d recommend using Samantha Williams Estate Agents.. I’ll not use anyone else again!
Thank you, so very much!
Sandra · 8 August 2024
★★★★★ 5/5
FacebookFrom the moment I contacted them, an actual person replied. Not on auto responder or silence…. Chloe, someone very senior, replied to simple me! She did not treat me as a number. She had a listening ear and was able to assist me so quickly. She ensured I was able to move into my new place within 24 hours. I would definitely recommend this agent as giving a personal service. What a joy and a breath of fresh air.
Sandie · 7 January 2024
★★★★★ 5/5
FacebookWe have had the best experience with Chloe at Samantha Williams & feel so so lucky to of found them.
As new landlords finding our feet has been challenging but Chloe has literally been there every step along the way.
She has offered endless advise which she didn't have to, responded to texts at all hours & done absolutely everything she can to make things go smoothly. I will be forever thankful, I really could not of asked for a better experience. Thank you so so much 💕
Kate · 14 July 2022
★★★★★ 5/5
FacebookAmazing Estate agents! We bought our house with Samantha estate agents and we haven’t had a single issue. Sam and Chloe are so friendly and helpful. 100% would recommend and we would definitely use them again.. if we ever move again because we LOVE this house!! 🥂🏡💖
Alanna · 23 June 2022
Agent replied · 22 September 2025
Thanks Alanna your so kind and we wish you every happiness in your beautiful new home. x
★★★★★ 5/5
FacebookAbsolutely brilliant service from start to finish, very personal, professional and friendly. Kept up to date daily and all times during the day nothing was too much trouble. Thank you for everything now on to new beginnings 🥰
Rachael · 21 October 2024
★★★★★ 5/5
FacebookAbsolutely fantastic service received, new company but these are very experienced local experts and passionate about what they are doing! To think I was going to try and sell myself ! Sam and Chloe had me sold within 24 hours and for well above what I was hoping for. Great communication and great value can’t recommend highly enough. Thank you!
Jamie · 14 September 2022
★★★★★ 5/5
FacebookChloe and Sam sold my nan's house for our family. Obviously an emotional experience but they were so thoughtful and did all the viewings for us, kept us constantly up to date, nothing was too much trouble. The price of £995 inc is so good for the service we've received. Our family will be recommending them to all our friends.
Sean · 25 May 2022
★★★★★ 5/5
FacebookHad the best experience with Samantha and Chloe! Lovely people and super friendly and helpful, they helped me with everything i needed to know and always kept me updated and gave advice along the way. Thankyou for all your help and i will reccomend everyone to come to you! 💗⭐️⭐️⭐️⭐️⭐️
Lauren · 15 July 2022
★★★★★ 5/5
FacebookThe best experience from start to finish! Literally couldn’t fault anything in the service that was received. We felt that any questions or queries were answered almost immediately and nothing was too much. Will 100% be using again, thank you so much
Kayla · 17 March 2022
★★★★★ 5/5
FacebookAbsolutely amazing 5 star service from Samantha Williams Estate Agents! They have been incredibly helpful and always happy to answer any questions no matter what. Their many years of experience really shows through their customer service and knowledge 👏🏻
Abbie · 16 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.