5/5
Communication was the key appreciated the constantβ¦
I appreciated the constant communication between the sales team and myself. They gave sound advice and I trusted their professional judgement when it came to achieving a sale

Trusted Agent profile Β· Stoke-on-Trent
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2,002 reviews across 2 platforms
17 Piccadilly, Hanley, Stoke On Trent, ST1 1EN, Stoke-on-Trent, ST1 1EN
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Stoke-on-Trent, at 17 Piccadilly, is rated 3.7 out of 5 across 2,002 reviews on two platforms.
Tell us what you need and we'll put you in touch. Reeds Rains Hanley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
5/5
Communication was the key appreciated the constantβ¦
I appreciated the constant communication between the sales team and myself. They gave sound advice and I trusted their professional judgement when it came to achieving a sale
5/5
My experience with reeds rains wasβ¦
My experience with reeds rains was excellent in every way right from the beginning.Courtney who was my point of contact, she was professional and nothing was too much trouble, always polite, considerate, very professional, an asset to her employer.
5/5
The team at Didsbury Reeds Rains wereβ¦
The team at Didsbury Reeds Rains were so friendly and approachable. They helped me and my new husband find a new house recently and a rental property last year. I have recommended them to my friends and colleagues!
5/5
Very polite and friendly
5/5
Everything ran smoothly and quick
Everything ran smoothly and quick, great communication
5/5
Looking for a quick sale
No problems with the sale highly recommend estate agents
5/5
All hail James Robinson
After over 10 months of a landlord dispute and poor communication from everyone else dealing with this within reeds rains step forward James Robinson, James helped solve a dispute that nobody seemed to be bothered with before in about 10 minutes, very professional and an asset to the company.
5/5
Reeds Rains Hebburn! Amazing!
Reeds Rains Hebburn have been fantastic in helping me purchase my very first property.They kept me informed at all times and the whole process was very smooth and easy. The staff are very helpful and positive and really made me feel at ease. An absolute credit to the whole company!
1/5
I was lied to and highly disappointed
I was lied to, given false assurances by Alister only to be phoned to take payment but instead after speaking only hours earlier about i could secure it that he had given it to a couple who shown previous interest. Do not trust this chesterfield branch
5/5
Thank you so much for a swift andβ¦
Thank you so much for a swift and excellent service. Tony you've been wonderful in your correspondence with us, thoroughly explaining how and what needs doing. Friendly and Excellent service throughout π. Recommended to friends and family.
5/5
Ellie from St Helens reeds rains was aβ¦
Ellie from St Helens reeds rains was a pleasant and very helpful employee. She helped me get a better deal on my mortgage and find me a property which I love.Thankyou Ellie and reeds rains. I will definately recommend
5/5
Superb Service from Amy at Reed Rains Ashton
We rent our home in Oldham via the Ashton branch. Amy looks after every aspect of the management and she is fast, friendly and always available to explain and recommend the best approach. Highly experienced yet down to earth she is fabulous... feel very relaxed with her looking after us.
5/5
Very professional and attentive toβ¦
Very professional and attentive to detail
5/5
Excellent from the very start
Excellent from the very start, help and information available at every step of the way , if we ever need an estate agents in the future we will use them,could not be more helpful, a big thank you to all the team at Hartburn 5*
5/5
Stress free
Very good support and communication
5/5
Excellent service
Excellent service, professional and friendly.
4/5
Simple and quick process
Olivia from the St Helens branch was great at communicating any issues or queries with me. The whole team made the selling process simple and quick
5/5
Excellent
Brilliant sold my house in a day thanks to reeds rains .gaynor and the team have excellent customer service skills (hyde branch) thank you for everything from start to finish this lady went above and beyond π I would highly recommend them
5/5
We just got a new rent property withβ¦
We just got a new rent property with the guidelines from Reeds Rain with the precious help from Manpreet and Sally We are so grateful We thank you for all what youβve done for usWe highly recommend tAdrian &Mariana
5/5
Helpful from start to finish
Kelly in Bangor Co Down branch couldnβt have been more helpful at what was a stressful house hunting time. Once property was agreed she continued to answer questions as if I was still a potential customer. Cannot fault this branch at all
1/5
Literally the worst experience ever
Literally the worst experience ever. Unfortunately can not give 0*From lettings office to customer relations department.
Hi James - could you provide me with some more details so I can understand what has happened? Thanks
1/5
Terrible company
Terrible company - the service is the worst I have experienced ever in renting. They pass blame for problems with residence and don't fix them. No care for customers and they lie.
5/5
Keep up the great work...
Reeds Rains have been very professional , helpful and positive in their approach and support ...well done and thanks. They have kept us well informed with prompt communications and updates - Rob
5/5
Tony Singh at the Cheadle Branch
Tony Singh at the Cheadle, Stockport branch has been amazing! Viewed a property, not even 24 hrs later he got me accepted by the landlord and all documentation sent over to apply! Fingers crossed everything goes smoothly. Thanks !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains Hanley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.