Trusted Agent profile · Stoke-on-Trent
★★★★★
2,002 reviews across 2 platforms
17 Piccadilly, Hanley, Stoke On Trent, ST1 1EN, Stoke-on-Trent, ST1 1EN
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Stoke-on-Trent, at 17 Piccadilly, is rated 3.7 out of 5 across 2,002 reviews on two platforms.
Tell us what you need and we'll put you in touch. Reeds Rains Hanley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing service and great communication…
Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.
4/5
TrustpilotReeds Rains Hazel Grove.
Reeds Rain Hazel Grove have been my agent for over 4 years. They manage my rental property and recently sold a house for me. They are professional and efficient as you would expect from a long established estate agent. The manager, Laura maintains quality control with a friendly face and the whole team are service minded. Brian
5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
4/5
TrustpilotTHANK YOU RR CLEVEDON
Brilliant communication, everyone in the clevedon branch were absolutely brilliant, the only thing I would not recommend is going for the solicitors they recommend (absolutely awful - PPL). But to Reeds Rains Clevedon, thank you for making our first house purchase so brilliant!!!! :)))
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
5/5
TrustpilotReidsrains have been fantastic we have…
Reidsrains have been fantastic we have sold a house with them and it has been so smooth. They have been so professional and are always keeping us up to date fantastic service.
4/5
TrustpilotHouse sale
We found reeds and reins very helpful and liked the fact that not lot's of people came just the ones that were interested and sold our property after 2 view's.
5/5
TrustpilotGreat team
Great team helpful, knowledgeable and good timescales achieved
Great, thank you Jason
5/5
TrustpilotCan’t thank the staff in the St Helens…
Can’t thank the staff in the St Helens branch enough. It was my first time using an agent to rent out my property. They kept me informed throughout the process, and the whole thing was stress free. Thanks again, i will definitely recommend in future!
5/5
TrustpilotUncomplicated and supportive
Uncomplicated and supportive. Good communication and good advice.
Thank you for your 5 star review.
1/5
TrustpilotYou want me to review a purchase but I…
You want me to review a purchase but I haven't bought anything . We have however sold a property through Reedsrains. Maybe look at your algorithm ;-😜
5/5
Trustpilotally pleased with the service we have…
Really pleased with the service we have received from Reeds Rains. Caitlyn, Darren and Justin at West Derby Branch have been amazing, can't thank them enough.
5/5
TrustpilotSold to first viewing in less than a…
Sold to first viewing in less than a week.
5/5
TrustpilotLara and simon were amazing
Lara and simon were amazing, they were so bery helpful in everyway
5/5
TrustpilotFriendly staff
Friendly staff, problem free service. Sold my house in 2 days. Excellent!
5/5
TrustpilotPerfect service …
Harun Miah Lettings manager was very helpful throughout the whole process of the move. He always went out of his way to help where he can and we are finally settling into our new flat thanks to him so thank you again for all your hard work
5/5
TrustpilotKathryn at the Northwich branch has…
Kathryn at the Northwich branch has been fantastic and has fantastic knowledge with buying and selling. We held out for our dream house after the seller decided not to sell before christmas. Kathryn knew how much we loved the house so we were contacted again January when the house went back on the market.
5/5
TrustpilotExcellent and professional service
Excellent and professional service. Would highly recommend.
Good to hear. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains Hanley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
