Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWe first became aware of Quality estate agents after receiving a leaflet through the door. We contacted Elizabeth as we were unhappy with the service the current agents were providing. Elizabeth visited our home and discussed at length the service they could provide. We were more than happy with layout of the pro-forms the pictures which were top quality and the advertising. Elizabeth was very punctual in attending viewings and always presented our property well. The service was top quality and we would definitely recommend to others.
Lesley · 15 July 2021
Agent replied · 22 February 2025
Thank you Lesley, What a lovely review. It was a pleasure to sell yours and Bernard’s home I certainly miss our discussions on the worlds affairs! Best of luck in your new home, stay in touch 🙂
★★★★★ 5/5
FacebookPossibly one of the best estate agents I’ve ever dealt with
Liz was very professional and always on hand straight away when we had questions or things to chase, and where one company couldn’t sell our house in 2 months, all it took with Quality Estate Agents was 2 days to sell!
Although our sale eventually fell through due to a problem on our end, we won’t hesitate to come back and use Liz and the team when the time comes to sell again
Many thanks again for your hard work!
Nathan · 1 May 2021
Agent replied · 22 February 2025
Thanks Nathan! This is a brilliant review, I appreciate it! I’ll look forward for when you decide to re-market the property & we’ll do you proud again! 🙂
★★★★★ 5/5
FacebookHighly recommend - big thank you to Liz for all your help with my partners family house sell. It was a stressful time for everyone and it was made so much easier by your professional, friendly and helpful manner. Always in hand to offer advice - what will you do with all this free time?! Thank you again ☺️
Rhea · 26 June 2021
Agent replied · 22 February 2025
Thank you so much! We are thankful to Dave for trusting us to sell such an amazing house! Lots of more free time without the Estate Agent chats🤣
Thank you for the lovely review 🥰
★★★★★ 5/5
Facebookquality estates is a professional estate agents run by a wonderful lady called liz , she sold our house the first week and she kept us informed all the way , when I needed to speak to liz she was always available , I have moved many times and I could never get the service I have got from liz . she is a young professional who knows her business well , if you are moving pick the best quality estates they will make your sale move smoothly and if there is a problem super liz will sort it out .
thank you Quality Estates xxx
Gaynor · 23 September 2021
Agent replied · 22 February 2025
Thank you so much for your amazing review and kind comments <3 It was a pleasure selling your home I loved every second! It means a lot that you have left this review and that we met your expectations as I know you have had dealings with LOTS of Estate Agents from various different areas of the country and world! Wish you all the best in your new home, stay in touch.
Thanks, Liz xxxx
★★★★★ 5/5
FacebookVery friendly and always contactable.
We approached Quality when our original estate agents struggled to resell our property, when the 1st buyer had to pull out. I gave Quality estate agents a very tight timescale, to avoid losing the house we were buying. They went above and beyond and secured a buyer within the first viewing. Unfortunately things didn’t work out but as soon as they were informed of this, they were on the ball arranging more viewings. It’s been a very long 5 months but they were always contactable no matter what time of the day! We were treated like people , not a number! We got a lot more from Quality for half the price of the other estate agents!!
I can not thank them enough !!!
Tracey · 6 February 2021
Agent replied · 22 February 2025
Thank you so much Tracey for your amazing review. Your sale is certainly not one we will forget! Hope you're settling into your new home <3
★★★★★ 5/5
FacebookA friendly and professional service delivered to the highest standards
Quality Estate Agents have consistently delivered an excellent service from property sourcing to finding suitable tenants for our rental properties.
Lizzie has supported us to make good investments, manage tenants, and develop a good understanding of the property rental market. Our business has exceeded all of its targets, which is largely credited to Lizzie for sharing with us her expert knowledge and delivering a professional high class service. Her endless patience and friendly manner has helped to forge the foundations of our lasting relationship with Quality Estate Agents.
Our experience of working with Quality Estate Agents has proven them to be loyal, honest, and transparent as they display the highest standards of integrity, which is the reason we strongly recommended Quality Estate Agents to all landlords, property investors, and the general public.
Craig · 4 November 2022
★★★★★ 5/5
FacebookWell it’s the easiest, 5 star review I have ever given! Simply put I made contact with Lizzie who arranged to come and view/ value my property. She followed up the visit which others didn’t and when discussed what I wanted nothing was too much trouble even when I wanted the listing to be finished and live online she stayed late at work to ensure it was done. The photos, write up and layout of the images all excellent and went hand in hand with the interactive 360 virtual viewing. This lead to lots of enquiries and viewings followed the next day We felt safe leaving our home in Lizzies hands while she showed potential buyers round. I have and will happily recommend Quality Estate Agents without hesitation. Many thanks again for everything!
Anthony · 12 July 2021
★★★★★ 5/5
FacebookVery friendly, very approachable, any problems they are there to help.
I would recommend Quality Lets to anyone looking for a place to live, whether that’s short or long term.
I can’t emphasise enough how supportive they are and can’t give them anything less than 5 stars 👍🏻
Ashley · 21 November 2018
Agent replied · 22 February 2025
Thank you Ash, you have been a pleasure to have as a tenant, and we are glad that you're happy with our services 😊
★★★★★ 5/5
FacebookI speak as newish landlord. Alex and Liz have been proactive in getting tenants, thorough in their checks, but most of all, super helpful with all the scary things, from rogue alarms to council tax demands, emergency plumbers and locksmiths. They have been able to help at crazy times of day and night. They have also given great advice. I’m so, so pleased to have their help.
Robyn · 15 November 2021
★★★★★ 5/5
Facebookhad an all round great experience, lovely agent Liz, any issues and they're straight on to it and would definitely recommend 100% couldn't ask for a better experience.
Neo-Gray · 12 September 2020
Agent replied · 22 February 2025
Thank you Sophie for your very kind review 😊
★★★★★ 5/5
FacebookSold my house through Lizzie at Quality Lets & Sales 100% recommend really friendly & helpful & half the price of the other agents!
Zoe · 16 August 2020
Agent replied · 22 February 2025
Thank you Zoe, for your lovely review! Glad we were of great service to yourselves! We always strive to do the best by our customers 😀
★★★★★ 5/5
FacebookBeen amazing from get go - from viewing to moving in. So helpful! So friendly! And very understanding of students!
True · 12 August 2020
Agent replied · 22 February 2025
Thank you ever so much for your kind review, x
★★★★★ 5/5
FacebookQuickly responded and able to get me a viewing. Great price for a great location and newly furnished house!
Aamish · 9 January 2020
Agent replied · 22 February 2025
Thank Aamish 👊🏽
★★★★★ 5/5
FacebookBardzo miła i pomocna właścicielka,pokoje czyste i zadbane,ogólnie cały wynajem przebiegał bezproblemowo.zdecydowanie polecam.
Mariusz · 6 November 2019
Agent replied · 22 February 2025
Thank you Mariusz Stasinski. You & the guys were the best tenants.
★★★★★ 5/5
YellGreat Service
Cannot fault, been with them for 5 years now and the service levels are brilliant.
AlanJ-678 · 28 October 2023
★★★★★ 5/5
FacebookАгенцията е много добра!
Vasil · 4 October 2019
Agent replied · 22 February 2025
Thank you Vasil 😀
★★★★★ 5/5
YellLittle business, top service
Great estate agents cannot fault their services.
AlexM-83684 · 31 May 2023
★★★★★ 5/5
FacebookVery professional and quick to offer help when requested. The agent that keeps giving,
Thank you!
Justin · 23 February 2021
★★★★★ 5/5
FacebookVery friendly. Quick and trust worthy. Excited to move in in September. Very helpful
Ethan · 24 August 2020
★★★★★ 5/5
FacebookReally friendly and happy to help as much as they can great landlord to would recommend x
Melody · 1 August 2016
★★★★★ 5/5
FacebookQuality lets were brill. Great houses, well looked after, cheap, and a great landlord.
Ollie · 11 January 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.