5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Agent replied · 24 October 2024
Great to hear, thank you!
Trusted Agent profile · Stockton-on-Tees
Reeds Rains Stockton-On-Tees reviews
★★★★★
2,071 reviews across 2 platforms
11 Silver Street, Stockton-On-Tees, TS18 1SX, TS18 1SX
Part of Your Move & Reeds Rains Rogers Stewart, see every office.
Reeds Rains's office in Stockton-on-Tees, at 11 Silver Street, is rated 3.7 out of 5 across 2,071 reviews on two platforms.
Reviews
Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
Agent replied · 24 October 2024
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Agent replied · 24 October 2024
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Bamber Bridge
I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!
5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
5/5
TrustpilotMatt the adviser was very professional…
Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend
5/5
TrustpilotGreat experience, very impressed!
Great experience with Reeds Rains in St Helens. Very professional from the first meeting to the end. They were very responsive and helpful on a number of issues that came up with our sale/purchase. Jordan in particular worked hard to push the sale through, keeping in regular contact. Very impressed!
5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
5/5
TrustpilotExtremely happy with the service from…
Extremely happy with the service from Reeds and Raines Didsbury.
Agent replied · 24 October 2024
Thank you for taking the time to write this review. I will let the branch know.
5/5
TrustpilotReed Rains ( West Derby Village)
Reed Rains ( West Derby Village)Made the process of moving homes as easy as it could be. They helped us so much helping to make the transition so easy! I can not speak highly enough of them!Thank you to you all, for all your help
5/5
Trustpilotespecially pleased with the service provided by Sofia Shahbaz @ Reeds Rains
I recently purchased property marketed by Reeds Rains and I'm especially pleased with the service provided by Sofia Shahbaz @ Reeds Rains in Salford Quays. She's a consummate professional, very knowledgeable, responsive and thorough in her work from start till completion.If I'm to sell or let property in the future, Sofia would undoubtedly be my first port of call.
1/5
TrustpilotRotherham reeds rains are THE WORST ESTATE AGENT
Rotherham reeds rains are The WORST estate agent in ROTHERHAM, four people in a matter of days have had the same bad experience with them. DO NOT EVER GO WITH THEM THEY ARE NOT TRUE TO THEIR WORD ! I put a post on Facebook and they blocked me so they think that’s going to stop me !!!
5/5
TrustpilotOutstanding service
Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.
5/5
TrustpilotHelpful
Helpful. Been looking for a property a while. Kept me up to date.
5/5
TrustpilotMeet Alan today and spoke to jess…
Meet Alan today and spoke to jess today from Reeds Rains in Pemberton,they are excellent people and really easy to deal. How tons of knowledge and helped me in the process of becoming a valuable tenant.If I could give 10 stars I would.
5/5
TrustpilotWonderful service and very helpfull im…
Wonderful service and very helpfull im a single mum and was desperately after a property to rent after a relationship break up, sarah who dealt with everything was very helpful and kept me up to date with everything im so grateful for all there help in finding me a home for me and my daughter :)
5/5
TrustpilotReliable and professional
I have used Reeds and Rains before and know that they are reliable and professional
3/5
TrustpilotLimited communication.
5/5
TrustpilotA big that’s to Lisa and les on the…
A big that’s to Lisa and les on the Grimsby branch for a smooth move into Grimsby because of work they have been helpful on the phone as I had to work away so everything was done and dusted by the time I was back thank you guys 👌🏻👌🏻
5/5
TrustpilotThank you Angela (Woodseats, Sheffield)
Thank you! From start to finish Angela at the Woodseats branch was helpful, communicative and transparent throughout. Buying my first home could have been confusing and complicated but Reed Rains made this feel super easy, answering all my questions and liaising with my solicitor.
4/5
TrustpilotThought you dealt with everything well…
Thought you dealt with everything well apart from lack of staff in your sales team to answer phone or queries, and didn't ring back as promised because of this, otherwise very happy so far .
5/5
Trustpilotwhatever question or query I've had the…
whatever question or query I've had the staff have been really helpful
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