Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience, emails answered promptly and handover day was very relaxed!
Rebecca · 18 December 2023
Agent replied · 15 June 2024
Dear Rebecca,
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great experience with Spencer Harvey.
Prompt email responses and a relaxed handover day are key aspects of our commitment to excellent service, and we're delighted that we could make your experience smooth and enjoyable.
If you ever have more questions or need assistance in the future, please feel free to reach out. We're here to help and ensure your property journey remains positive.
Thanks again for choosing Spencer Harvey, and we appreciate your feedback!
Best regards,
The Spencer Harvey Team
"Passionate about Property"
★★★★★ 5/5
GoogleExcellent service and staff, they will definitely go above and beyond to help you with your home purchase, Leila in particular was always very communicative and professional. I would highly recommend to anyonePositiveResponsiveness, Professionalism
Dan · 16 June 2021
Agent replied · 15 June 2024
Dear Dan,
Firstly may we say a massive thank you for taking the time to leave a glowing 5 star review.
We’ve let Leila and her co-workers know about this fantastic review and seeing the smiles on their faces was so rewarding.
We look forward to continuing our working relationship.
All the very best,
The team at Spencer Harvey
★★★★★ 5/5
GoogleI have been dealt by Michael Macnamara for a property rental and the whole experience has been great interms of communication and helping me settle in.
Arslan · 16 June 2022
Agent replied · 15 June 2024
Dear Arslan,
Thank you for rating Michael and Spencer Harvey with 5 stars. We understand that everyone has a choice in choosing an agent to rent a home from.
One of our key points on our customer service promise is "communication" as we know how important this is and Michael seems to have really upheld this.
All the very best.
The team at Spencer Harvey
“Passionate about Property
★★★★★ 5/5
GoogleBrilliant customer service, professional and responsive. Delt with Emily and Michael. Both have a great customer service which makes pleasant to deal with. Highly recommend
Narinenorris · 16 June 2022
Agent replied · 15 June 2024
Dear Narine,
Thank you for rating Spencer Harvey with 5 stars. We understand that everyone has a choice in choosing an agent to rent a home. We have passed your comments on to Emily, Michael and the team who are delighted with your feedback and your glowing 5 star review.
One of our key points on our customer service promise is "communication" as we know how important this is.
All the very best.
The team at Spencer Harvey
“Passionate about Property
★★★★★ 5/5
GoogleThe team at Spencer Harvey are very friendly and professional, an absolute pleasure to deal with and I would happily recommend them to anyone. 5 stars all round!PositiveResponsiveness, Quality, Professionalism, Value
Craig · 16 June 2021
Agent replied · 15 June 2024
Dear Craig,
Thank you for taking the time out of your busy day to rate Spencer Harvey with 5 stars.
This really means a lot to our team and we will continue to offer you the 5 star experience you have experienced.
All the very best.
The team at Spencer Harvey
“Passionate about Property”
★★★★★ 5/5
GoogleKate has provided a first class service during the recent change of tenant, responding quickly to my queries and following up on any issues. I have valued the advice she has shared from her experience.
Kate · 16 June 2020
Agent replied · 15 June 2024
Dear Miss Eldridge,
Thank you so much for taking the time to leave a glowing 5 star review for Kate. We are so glad you have valued the experience provided by Kate and the team.
You are a valued customer of Spencer Harvey and we look forward to many more years of providing you with property management services.
All the very best.
The team at Spencer Harvey
★★★★★ 5/5
GoogleSold a property for us - great service and happy to recommend them
Kickstart · 21 July 2023
Agent replied · 15 June 2024
Dear Kickstart Edwards,
Thank you so much for recommending Spencer Harvey for helping you sell your property. We truly appreciate your kind words and are absolutely delighted to hear that you had a great experience with our service. Our team is genuinely passionate about property, and we are dedicated to providing exceptional assistance every step of the way. Your trust and loyalty mean the world to us, and we are excited to continue delivering outstanding service to you in the future.
Warmest regards,
The entire team at Spencer Harvey
"Passionate about Property"
★★★★★ 5/5
GoogleProfessional outfit, efficient from start to finish. Loved the fact that we could message the branch on WhatsApp, which made communications so much easier.
Paul · 16 June 2022
Agent replied · 15 June 2024
Dear Paul,
Thank you very much, we have passed your comments on to the team who are delighted with your feedback and your glowing 5-star review.
It really makes a difference to our customers, past and present, to know that they can put their trust in our team from other people’s experiences. We are really pleased that you have always had great customer service from the team and they were friendly and made your experience pleasant.
One of our core values is “we will always treat you how we wish to be treated” and from your review, it certainly seems we have upheld this.
We look forward too many more years as having you as a valued customer.
All the very best.
The team at Spencer Harvey
“Passionate about Property”
★★★★★ 5/5
GoogleAs a landlord, I find Spencer Harvey extremely easy to deal with, professional and courteous, I would highly recommend and iam more than happy for them to manage my property.PositiveProfessionalism
Paul · 16 June 2021
Agent replied · 15 June 2024
Dear Paul,
Thank you very much for taking the time out of your busy day to write the team a glowing 5 star review.
I’m glad you put the trust and confidence in Spencer Harvey to manage your property portfolio.
It really makes a difference to our customers, past and present to know that they can put their trust in our team from other people’s experiences.
One of our core values is “we will build strong foundations through professionalism and trust” and from what you have written in your review it certainly seems we have upheld this.
We look forward too having you as a valued customer for years to come.
All the very best.
The team at Spencer Harvey
“Passionate about Property”
★★★★★ 1/5
GoogleAbsolutely shocking communication, been waiting 9 months for repairs to be done. They don't seem to care as long as they get they rent. Wouldn't recommend this company to anyone. Had rouge landlords that were better than these!!!!
Gaz · 17 June 2018
Agent replied · 15 June 2024
Dear Mr Sumner,
Firstly, thank you for taking the time to share your comments, we wouldn't be where we are today without this important feedback.
All feedback we receive is important to us in helping us improve the service we offer to our current and prospective clients.
All the very best,
The team at Spencer Harvey Estate and Letting Agents.
★★★★★ 5/5
GoogleVery professional service
AYACHI · 16 February 2024
Agent replied · 15 June 2024
Dear AYACHI,
We're delighted to hear that you found our service very professional. At Spencer Harvey, we strive to maintain the highest standards of professionalism and service in every interaction with our clients.
Your recognition is greatly appreciated and serves as a testament to the dedication and hard work of our team. We're committed to continuing to provide top-notch service to all our clients and are here to assist with any future property needs you may have.
Thank you once again for choosing Spencer Harvey. We look forward to the opportunity to serve you again.
Best regards,
The Spencer Harvey Team
"Passionate about Property"
★★★★★ 5/5
GoogleExtremely happy with the service provided by James. He has been very helpful and polite throughout the process and couldn't help me enough.
Mollie · 16 June 2022
Agent replied · 15 June 2024
Dear Mollie,
Thank you so much for taking the time to leave a 5-star review of James and our team at Spencer Harvey. We are delighted to hear that you were extremely happy with the service that James provided and that he was helpful and polite throughout the process.
At Spencer Harvey, we pride ourselves on delivering excellent customer service and it's great to hear that James exceeded your expectations. We will be sure to pass on your kind words to him and the rest of the team.
Thank you for choosing Spencer Harvey and we look forward to assisting you with any future property needs.
Best regards,
The team at Spencer Harvey
“Passionate about Property”
★★★★★ 5/5
GoogleSuperb to deal with from initial viewing of property right through to vacate 18 months later. Friendly and approachable with nothing too much trouble. Best letting agent I have used by some distance, would highly recommend.
Luke · 17 June 2019
Agent replied · 15 June 2024
Hello,
Thank you very much for taking the time to leave a glowing review about our staff and our company. We are delighted to hear that you can't fault the service you have received and have awarded us 5 wonderful stars.
All the very best.
The team at Spencer Harvey Estate Agents.
★★★★★ 5/5
GoogleI have to say Spencer Harvey have always been professional with care and dedication when ever we have used them, I would totally recommend them to anyone 👍 …
Sandra · 16 June 2021
Agent replied · 15 June 2024
Dear Sandra,
Thank you very much, we have passed your comments on to the team who are delighted with your feedback and your glowing 5 star review.
It really makes a difference to our customers, past and present to know that they can put their trust in our team from other people’s experiences. We are really pleased that you have always had great customer service from the team and they were friendly and made your experience pleasant.
One of our core values is “we will always treat you how we wish to be treated” and from your reviews it certainly seems we have upheld this.
We look forward too many more years as having you as a valued customer.
All the very best.
The team at Spencer Harvey
“Passionate about Property”
★★★★★ 5/5
GoogleI have been dealing with Spencer Harvey for a few years now, the staff are extremely professional, courteous and knowledgeable and always on hand to help. I would highly recommend them to anyone in the Stockport area.
Della · 17 June 2018
Agent replied · 15 June 2024
Thank you very much for taking the time to leave a glowing review about our staff and our company. We are delighted to hear that you can't fault the service you have received and have awarded us 5 wonderful stars.
All the very best.
The team at Spencer Harvey Estate Agents.
★★★★★ 5/5
GoogleTheir Tenancy Management Team has been by far the most responsive and responsible team we've dealt with in our years of renting. Very likely to reply to emails, very friendly and professional on the phone.
Anne · 17 June 2019
Agent replied · 15 June 2024
Dear Anne, WOW, thank you for such a positive 5 star review. The Tenancy Management team are very chuffed with your kind words, this really does make such a difference to our strong team.
All the very best,
The team at Spencer Harvey.
★★★★★ 5/5
GoogleI know this is gonna sound cheesy but honestly Jared felt more like a friend then someone you’re doing business with. He’s a trust worthy guy and I would definitely recommend dealing with him.
Khalid · 17 June 2019
Agent replied · 15 June 2024
Hello,
Thank you very much for taking the time to leave a glowing review about our staff and our company. We are delighted to hear that you can't fault the service you have received and have awarded us 5 wonderful stars.
All the very best.
The team at Spencer Harvey Estate Agents
★★★★★ 5/5
GoogleReally friendly , helpful organisation. Every question and concern was addressed very promptly with reassurance especially during such difficult times. I have just rented a house with them.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 16 June 2020
Agent replied · 15 June 2024
Dear Helen,
Thank you very much for taking the time to award Spencer Harvey with 5 glowing stars.
We understand everyone has a choice of agents they could use, and we are so glad you decided on Spencer Harvey.
If we can be of any further assistance, please get in touch, we are always here to help.
All the very best,
The Team at Spencer Harvey
★★★★★ 5/5
GoogleGreat service from James. Very friendly and efficient. 5*
Alexandra · 16 June 2023
Agent replied · 15 June 2024
Dear Alexandra,
Thank you so much for this glowing review. James has been informed and he is delighted with your kind comments.
It means a lot to us to receive feedback and we are glad we have upheld our customer promise.
All the very best.
The team at Spencer Harvey
★★★★★ 5/5
GoogleThey were very good. I've recently bought my new house with them and they helped every step of the way, keeping me informed especially through thos horrible covid situation
Callum · 16 June 2020
Agent replied · 15 June 2024
Dear Callum,
Thank you very much for taking the time to award Spencer Harvey with 5 glowing stars.
We understand everyone has a choice of agents they could use, and we are so glad you decided on Spencer Harvey. We believe communication is absolutely key and I am so pleased you experienced this, throughout lock-down.
We look forward to welcoming you back for any further property needs.
All the very best.
The team at Spencer Harvey
“Passionate about Property”
★★★★★ 5/5
GoogleNo problems at all when I was buying a btl house through Spencer Harvey. They were courteous and efficient throughout. Would certainly use them again without any hesitation.
Thanks
Dave · 16 June 2020
Agent replied · 15 June 2024
Dear Mr T,
We would like to thank you very much for taking the time to write us a glowing 5-star review.
We wouldn’t be where we are today without your comments and they go a very long way in assisting other customer in making the right choice when choosing their next Agent.
We look forward to many more years servicing all your property needs.
All the very best,
The team at Spencer Harvey Estate and Letting Agents.
★★★★★ 5/5
GoogleVery friendly and communicative since the beginning. Also Very helpful with all the details providing deep explanations about the house.
Made sure that everything went smoothly. Very happy with Jared's work.
Ricardo · 17 June 2019
Agent replied · 15 June 2024
Hello,
Thank you very much for taking the time to leave a glowing review about our staff and our company. We are delighted to hear that you can't fault the service you have received and have awarded us 5 wonderful stars.
All the very best.
The team at Spencer Harvey Estate Agents.
★★★★★ 5/5
GoogleWe have used the property management services of Spencer Harvey for about 14 years and have always found them to offer an excellent service.
Domain · 16 June 2021
Agent replied · 15 June 2024
Dear Dave,
Thank you for rating Spencer Harvey with 5 stars. We understand that everyone has a choice in choosing their agent to manage their property.
One of our key points on our customer service promise is "communication" as we know how important this is. Also listening to our customers’ needs and wants is critical and we're pleased to hear we have upheld these promises.
We look forward to many more years of looking after your property needs.
All the very best.
The team at Spencer Harvey
“Passionate about Property
★★★★★ 5/5
GoogleI have known Jayne for over 10 years and I would like to express how professional, helpful and friendly she is. A true asset to Spencer Harvey.
♦️DIAMOND♦️
Jonny · 16 June 2020
Agent replied · 15 June 2024
Dear Mr Marsh,
We would like to thank you very much for taking the time to write Jayne a glowing 5-star review.
We understand that customer service is an absolutely, number one priority and we are so pleased you put your trust in us.
We wouldn’t be where we are today without your comments and they go a very long way in assisting other customer in making the right choice when choosing their next Agent.
We look forward to many more years servicing all your property needs.
All the very best,
The team at Spencer Harvey Estate and Letting Agents.
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