Reeds Rains Reddish reviews in Stockport

★★★★★ 1/5

Trustpilot

The worst company in the UK

If there is a minus one million star, I would definitely give it to Reeds Rains, which is the most gross company in the UK from the start of the universe. How tolerant the britons can be to let this kind of company last for more than 150 years. After I became a tenant, the emails from them read like it was from a concentrate of Adolf Hitler, Vladimir Putin and Kim Jong-un. I have requested to add another name to my renewed contract. After 6 months they told me they forgot it and asked me to provide the info about the name of my renewed contract so they can carry out some other procedures (Yes, still not care about my request). Three days later, their aggressive and unprofessional staff blamed me for not providing information and threatened to make it worse. I f**king have a life,I am not some simpy who checks email boxes every day just for your emails. Of course I replied aggressively as well. And they didn’t offer any apologies. Well, it is not worth complaining like this if the story just stops here. Months later, their regular inspector came and inspected this house, which was smooth and there was a small issue. The inspector didn’t mention it needs to be replaced, and all I need to do is to use bleach to clean it. However, another aggressive and unprofessional c*nt dropped me an email and threatened me that they would tell the landlord and they want me to replace the whole thing, which was restored to the original state by bleach and didn’t take me 5 minutes. This time I did not send aggressive emails again, because all people in this company are like this. There is no reason to argue with c*nts. I have just told them I would leave and found myself another place to live. So dear reader, if you have already taken so much time to read my comment, why not take my advice as well, “Run, Forest run”. THIS COMPANY IS ON MY BLACKLIST FOREVER!!

FuckReedsRains · 24 June 2022

★★★★★ 5/5

Trustpilot

Excellent service.

I can’t express enough how pleased we have been with the service we were given by Reedsrains estate agents during the sale of our house. They were always so friendly and ready to answer any questions we had. Sue was so lovely even rang to say we had sold it felt really personal. I would definitely recommend there services thanks again Reedsrains.

Gillian · 20 September 2018

★★★★★ 5/5

Trustpilot

Outstanding service throughout the…

Outstanding service throughout the process. Wendy has been going above and beyond my expectations.

Peter · 18 October 2024

★★★★★ 5/5

Trustpilot

First home

When having a look for a first time home, me & my partner were a bit lost, trying to think of what all our outgoings, new build or old build & were I would stand with gaining a new job, We were put through to Peter & he made us so comfortable straight away and went through everything step by step and spent time making sure we would know everything before buying a house. What should we do and what shouldn’t we do. Eg what’s negative to a bank on a bank statement/ credit cards ect, He made sure we understood and how to improve this to get more lenders to accept, Peter made sure we understood that not many banks would lend as I had a career change and once my probation period is over I would have a lot more chance. We have decided to wait abit longer and get back in touch with Peter when we are ready to buy, hopefully end of summer. We didn’t feel pushed or rushed, & he advised us if we saved a bit more the price of our house can increase so we would have more choice, overall Peter was super helpful, and we can’t wait to work with him, and for him to help us buy our first home come this autumn 😊Thanks Larisse

Larissa · 20 May 2022

★★★★★ 5/5

Trustpilot

Excellent service from the Portishead branch

Charlotte went above and beyond to sell our late parents' independent living property in the town. It was a very difficult sale due to a number of factors and incredibly stressful but Charlotte handled the sale professionally and with great understanding. My brother and I would highly recommend this branch of Reeds Rains.

Nicola · 20 June 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents

Simple process, clear communication. Ethan has been fantastic throughout, great customer service, knowledgeable and efficient.

Ciaran · 26 September 2024

★★★★★ 5/5

Trustpilot

I wanted a known brand and a company…

I wanted a known brand and a company that offered an attentive and professional service. I knew Clark Morton the branch manager from working together 18 years ago. He has always been polite and courteous and his team reflect his professionalism. I received several viewings very quickly and it sold as quickly. The feedback has been excellent and regular

Mr · 20 November 2024

★★★★★ 5/5

Trustpilot

Peter G

Peter G. Libertine | Financial ConsultantWhat a pleasure it was to have Peter advising me with my mortgage not only was his attention to detail spot on he also helped me with advice and suggestions with my Solicitor and help drive things forward, he made me feel relaxed and worry free throughout the process and made everything an absolute pleasure. I can’t say this enough…. If anyone is after help and wants someone who makes you feel relaxed and makes everything feel personal then Peter is your man. Thanks for everything Peter Regards Mike garry

Mike · 11 April 2022

★★★★★ 5/5

Trustpilot

We viewed a property in Rye today

We viewed a property in Rye today, we met Hannah from the Rye branch. She was very helpful, knowledgable and professional and even though the property was not right for us she is looking out for something more suited to our needs. A big thank you to Hannah and we look forward to dealing with Reeds Raine again soon.

Pete · 1 February 2024

★★★★★ 5/5

Trustpilot

Reeds rains ….excellent estate agents

Reeds rains have managed my property for several years. All the team members have always been very efficient and professional especially Tammy and Dan for whom nothing is too much trouble. I would commend Reeds Rains to all landlords

Charanjiv · 21 March 2023

★★★★★ 5/5

Trustpilot

Reeds Raines Rye - Lettings Manager

What a great team - over the last few years ( 3 at least ) I’ve used Reeds Raine for my rental properties and the sale of my home. The team works really well together, giving a seamless joint between “Lettings” and “Sales”. Lydia has been a constant, contactable touch point - her assured and local knowledge is a real benefit, providing insights and contacts that have made the “landlord” role easy and hassle free. Lydia has personally formed an invaluable bridge to the Sales team. It was Lydia’s high levels of customer service that formed my decision to use the Rye Reeds Raines Team to sell my house. Stuart pulled out “all of the stops” to get the sale of my property across the line to my set deadlines - leaving me free to focus on the purchase of my new home. I recently visited my old “home town” and was given a warm welcome by Lydia in the Rye office. I would highly recommend the Lettings (Lydia) and Sales team ( Stuart). Jim Creavin

Jim · 23 March 2022

★★★★★ 1/5

Trustpilot

Reeds rains is the worst estate agency…

Reeds rains is the worst estate agency I have come across. I had a viewing on one of their property to rent in Eccles new road and I have send our interest on that property and they said they will let me know about landlord’s decision. I made 2 phone calls in one week period after seeing no response from the agency. They were very rude over the phone and were not approachable at all. They asked me to wait for their email to get the update. Even after more than a week, my husband rang them today on 26th September 2023 to get an update, they said the property has been given to other people. They made us to wait for their update more than a week , very rude over the phone and not given any update. I won’t recommend this agency to any of my friends.

Jincy · 26 September 2023

★★★★★ 5/5

Trustpilot

Our experience with Reeds Rains Grimsby

Our experience with Reeds Rains was second to none. We had a private sale before marketing with Dave which fell through right when we found a property we wanted to buy, this meant either pulling out of our purchase or finding a buyer quickly (which usually comes with a great financial loss). Dave managed not only to find us a buyer before hitting the market, but get us THREE full asking price offers and one £10k over asking price too. Our property wasn’t in the best of conditions or the easiest location to sell so this kind of service really stood out from the crowd. Well done Dave and team 👏🏼

Zoe · 3 March 2022

★★★★★ 5/5

Trustpilot

Great estate agents

Great estate agents, very helpful from start to finish.I would like to mention Leslie who was always supportive, understanding and knowledgeable.

Jeanette · 9 January 2026

★★★★★ 1/5

Trustpilot

No respect for tenants, choose anywhere else

Spoken to like a second class citizen any time I needed anything, our contract said we would be contacted 2 months before the tenancy ended to see if we wanted to renew. When I chased this up after it didn't happen, I was told that I had to speak directly to my landlord. We then got a section 21 from reeds rains, but whenever we tried to contact them for help we were told again 'speak to your landlord'. They also copy and pasted my emails to them (Reeds Rains) and sent them to our landlord without our permission.They might not care about us now that we're 'just tenants', but when we are buying next year they will care when we go absolutely nowhere near them.ETA they now have our old property listed for rent with blatant lies on the advert, one being that there is OFF ROAD PARKING (there is not anything of the sort). Don't trust them!

Charlotte · 30 August 2023

★★★★★ 1/5

Trustpilot

Poor experience

Absolutely useless service. No surprise that people could not sell with this agents. Wanted a viewing but after multiple calls over a week, manged to get an appointment. When actually got there, the tenants were not informed of the booked visit. Promised a call back to rearrange the appt, but nothing. No responses even after leaving so many messages with the team. Very poor and unprofessional service. I wouldn't use them to buy, sell or manage my lets after this experience. What a disappointing experience 😪.

Reeba · 14 August 2023

★★★★★ 1/5

Trustpilot

Chaos, inexperience, under qualified

Staff do not have a clue what they are doing by the looks of it, received so many documents littered with so many errors from all kinds of departments that do not communicate with one another. They dodge questions and facts like politicians or criminals, too scared to tell the landlord when he is wrong and unlawful or breach of their own terms of a tenancy agreement. Negligent or maybe even considered fraudulent tampering of notices to make their documents appear valid. Even down to simple maths (KS1 addition that my 6 year old could complete) they do not seem to be able to grasp. Denial demonstrated on all things that they are incorrect about, which I’m clever enough to have all in emails/writing. I’m embarrassing to have this agent operating, I’m not saying I know everything but I’ve had to correct and school them on a lot of aspects of our tenancy, so much so that I’m tempted to send them an invoice for my time! Avoid this agent at all costs, they side with landlords even if they are in the wrong and simply do as they are told by their clients, this isn’t always the right or ethical thing to do and certainly In need of some training/business transformation or redundancies. Avoid!

NA · 10 August 2023

★★★★★ 5/5

Trustpilot

Recently moved into a new property with…

Recently moved into a new property with reeds rains bamber bridge branch and it’s a big statement but the estate agents are my current favourite to what previously have experienced to others and I honestly think it’s down to Chris who works for this branch. Complete professionalism and always polite. Super helpful and gives regular updates. Completely made the move as easy as can be and no added stress, anything needed or required Chris has sorted out. Amazing customer service!!

Farrah · 30 October 2021

★★★★★ 1/5

Trustpilot

Discriminatory

DiscriminatoryPhoned up wanting to view a property only to be informed that as one of the prospective tenants was on benefits that a guarantor was required, irrespective of any other information ie age or rental history or even type of benefit.They tar all benefits claimants with the same brush.I understand the need for a guarantor but to require one based on one single criteria is discrimination.

Intel · 31 May 2024

★★★★★ 1/5

Trustpilot

Scored 1 because I can't give negative

Scored 1 because I can't give negative. Appalling rental company who should be ashamed of their total lack of tenant care. I was lied to directly by them on multiple occasions, twice left for 3 months without an oven and no care on their part to ensure it was resolved. Then their disgraceful moving out team made me wait just short of 3months for my deposit back and pathetic excuses given, had to take them to deposit dispute to get it back. Avoid at all costs

Fraser · 18 July 2023

★★★★★ 5/5

Trustpilot

Charlotte at Reeds Rains- Great agent

Charlotte was involved with the purchase of a property and although was not our direct agent (as we were buying) she was so proactive, communicative and helpful!! Charlotte really made the transaction stress free and so pleased to have had her involved to get to exchange/completion. Thanks again!

Sarita · 4 July 2024

★★★★★ 1/5

Trustpilot

Waste of time

Basically everything they do is show up to a viewing, after that they go AWOL , been chasing them constantly for the past few days after I have been told by the agent - Charlotte that someone else already put in an offer to the flat that I so much wanted . She highly recommended to call urgently at the office by 4 pm same day of the viewing (it was about 3:30 pm when we had this conversation) and her colleagues will help me out with starting the process. I am still calling 5 days later until they even decided to hung up every time I’m trying to call . Whenever they answered before that , Charlotte was never in the office and no one else was apparently dealing with the property. Well , you just wasted a week in my house hunting chasing you. Avoid at all cost if your time is precious.

Cristina · 30 September 2021

★★★★★ 5/5

Trustpilot

Would highly recommend Mark & his team…

Would highly recommend Mark & his team to anyone who wanted to sell their property . Very professional and it only took 3 weeks to sell, took care of every viewing, nothing was a problem Thankyou

Paul · 8 March 2023

★★★★★ 5/5

Trustpilot

As a landlord that needs to downsize…

As a landlord that needs to downsize Reeds Rains are so professional, I’ve given them three properties in different times in the last few months and all three have gone under offer nearly making asking price. As more properties come vacant I will be doing the same offering them to Reeds Rain.Well done for the staff.

Mr · 7 November 2024