Gascoigne Halman Bramhall reviews in Stockport

★★★★★ 5/5

Trustpilot

Selling a house during lockdown and a cold winters

The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them

Linda · 23 April 2021

★★★★★ 5/5

Trustpilot

Jan was amazing

Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx

Megan · 17 February 2025

★★★★★ 5/5

Google

Jan was amazing! She had a positive and lovely attitude, making our move-in seamless with her swift and efficient responses. Your service is second to none, thank you

Emmanuel · 15 March 2025

★★★★★ 1/5

Trustpilot

Frances Mason used our family and encouraged gazumping offers IMO

Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.

Darren · 7 November 2020

★★★★★ 5/5

Google

Here’s a polished version of your review: --- Dear Dan, Thank you for your incredible help and support in purchasing our dream property. Your guidance made the entire process seamless and stress-free. You and your team are absolutely brilliant, professional, approachable, and always willing to go the extra mile. We truly appreciate your dedication and expertise. We wouldn’t hesitate to recommend you to anyone looking for a reliable and trustworthy team to assist with their property journey. Thank you again for everything! Best regards, Mudassar Iqbal

Blackwood · 3 January 2025

★★★★★ 1/5

Trustpilot

DISAPOINTMENT

What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY

Chrissy · 9 December 2024

★★★★★ 5/5

Google

The staff were really helpful in finding us a property in Bramhall Zoe was particularly good at communicating between ourselves and the vendor We really appreciated her help during the exchange which was complex

Sharon · 4 November 2024

★★★★★ 5/5

Trustpilot

Great Service!

Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.

Rob · 3 April 2025

★★★★★ 5/5

Google

The sale of the bungalow was handled by a dedicated team who made sure that they viewed the property themselves and were then able to provide an accurate introduction to prospective buyers They were very professional in the way they guided viewers through the property. The brochure was well illustrated and attracted considerable interest.

John · 22 September 2025

★★★★★ 5/5

Google

I rented through Gascoigne Halman in Bramhall and it’s been a smooth experience so far. The move-in was easy, the staff have been friendly and helpful, and communication has been good. Haven’t had to test the maintenance side yet, but everything else has been straightforward and I am well satisfied with the service.

Norman · 1 October 2025

★★★★★ 5/5

Google

We had a really good experience buying our first house. Jodie was excellent and went above and beyond to help us throughout the process. There were so many parties involved in the process, we often got confused between speaking with mortgage advisors, solicitors, developers and G&H. Jodie did a great job at keeping us informed, answering any questions we had and explaining the process to us. They obviously have a good working relationship with the developer too, as all tweaks that we requested were completed without any issues.

Matthew · 13 November 2018

★★★★★ 1/5

Trustpilot

Absolutely disgusting

Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude

Andrea · 18 May 2026

★★★★★ 5/5

Google

We recently bought a house in Bramhall via Gascoigne Halman and the service was great! Zainab was helpful and informative throughout and I’d certainly recommend using them in the area.

Laurie · 9 November 2024

★★★★★ 5/5

Google

I can not praise the GH team enough. Joanne kept control of the inevitable ups and downs of buying and selling a house and kept me fully informed at all times. I thank her and her team for all their efforts and would highly recommend them. Andrea D.

Me · 12 November 2023

★★★★★ 5/5

Google

Many thanks to all the staff, in particular Nick Longworth and Meghan Thompson, for a recent sale. The efficient, friendly and professional staff made the process of the sale manageable. Our family used Gascoigne Halman previously and will definitely will do again!

Amanda · 15 February 2024

★★★★★ 5/5

Google

On behalf of myself and my 2 brothers we would like to thank you , for all the hard work you did to get our sale over the line, and also the extended patience in the way you helped get through a difficult time. Thankyou

Christopher · 22 October 2025

★★★★★ 5/5

Google

We have been very impressed with the service received from Gascoigne Halman in Bramhall. They secured a buyer for us very quickly following a good number of viewings and the whole process went incredibly smoothly. Communication has been excellent and we exchanged within a couple of months. Massive thanks to Matt, Claudia, Amy and all the team.

Andrea · 12 November 2022

★★★★★ 5/5

Trustpilot

Highly recommend, especially Dominic

We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.

Eleanor · 10 February 2021

★★★★★ 3/5

Trustpilot

Depends on what you want

Very good when dealing with renting out a property. Great, fast communications, friendly service. However, managing the property is below par. I have to chase up things and still waiting for a contractor re heating in the freezing temperatures.

Zsuzsa · 26 November 2025

★★★★★ 1/5

Trustpilot

very poor customer service

Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers

David · 2 August 2021

★★★★★ 5/5

Google

Amazing from start to finish. We bought and sold our house through Dan at Gascoign Halman and honestly couldn’t fault him through the whole process. The rest of the team were also very helpful all the way through the process. Could not recommend more highly!

Diane · 22 September 2025

★★★★★ 5/5

Google

We recently sold our property with Gascoigne Halman. The staff were really helpful. Especially Sophie. She was great at chasing up documents etc from the solicitors

Tom · 12 September 2024

★★★★★ 5/5

Trustpilot

Purchase

I have recently bought a property with Gasgoin Halman in Bramhall-amazing customer care from Liz and Dan all went very smoothly and the conveyancing completed for a freehold / vacant house in just 4 weeks....! I'm a very happy customer !

PAULA · 18 October 2025

★★★★★ 5/5

Google

We have been dealing with Gascgoine Hallman for fifteen years. We have bought two apartments and a house over the years and have sold an apartment with them. They also manage two properties for us out of the Bramhall office, with Heather, Jan and Pauline doing a brilliant job. We only use Gascgoine because they are very professional, and friendly and provide excellent service for a very fair price. Cannot recommend them enough!

Stephen · 12 September 2024