Trusted Agent profile · Stirling
★★★★★
377 reviews across 3 platforms
39 Allan Park, Stirling, FK8 2LT, FK8 2LT
Clyde Property,'s office in Stirling, at 39 Allan Park, is rated 4.2 out of 5 across 377 reviews on three platforms, including 136 Google reviews rated 4.6.
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
5/5
TrustpilotI let my property through Clyde…
I let my property through Clyde Property and they were an excellent agent. When I decided to sell my flat, I again used Clyde Property, Kirsten and Niki were my main contacts, and I have to say they were excellent, and achieved a very good price for my flat.
5/5
TrustpilotWe have been really impressed with…
We have been really impressed with Clyde Property. Being first time buyers the whole process is very new to us, Andrew Walker put us at total ease during our viewings and if it weren't for his knowledge, strong relationship with the seller and his other colleagues we wouldn't have just purchased out first family home. Highly recommend Clyde for a friendly, professional and stress-free buying experience.
5/5
TrustpilotFirst class from start to finish
First class from start to finish , double quick results by a dedicated & friendly staff , can't be faulted .
1/5
TrustpilotAppalling rental property management…
Appalling rental property management service. Avoid if you’re a landlord or a tenant.Disastrous inability to communicate. Unreliable trades persons sent to deal with issues, Incorrect rent payments made to me even though tenants paid Clyde correctly. Didn’t even respond to my notice to terminate contract with Clyde, then so slow to act that transfer to new agent for one property had to be delayed. Clyde failed to act on tenants repeated reports of a leak for two months - downstairs property ceiling collapsed as a result. Showers not working properly for more than 6 months - in this time Clyde arranged a contractor to attend who replaced both showers (which was clearly not the issue anyway) but who then refused to attend again when that didn’t fix the problem. Clyde didn’t have any plan at all after that so I had to take back management of the property myself to resolve this issue. Clyde failed to transfer utilities into tenants name as stated they would - 10 months on and I’m £200 out of pocket and still dealing with outstanding issues with Scottish power as a result and my tenants are still trying to pay off a large bill they weren’t aware of. After I left Clyde, my tenants received invoices to pay rent to Clyde still and I received notice of mandatory testing to be done. Went into local branch to take back the keys they held and the manager claimed no knowledge of any problems or that we were leaving, however tenants had repeatedly contacted her about the issues they’d had!I’d have been better managing the properties myself from the start as I ended up spending more time chasing Clyde than if I’d just been dealing with things myself. Also I feel so bad for my tenants who’ve had so much stress and worry not to mention financial implications due to Clydes ineptitude. Unbelievably poor service.
1/5
TrustpilotSimple urgent repair. Still not done.
I have a simple repair that is needed (reported on Jan 12th) to keep the front door and 3 internal doors shut. Have had to chase it every step of the way. Rubbish excuses. Rubbish communication. Rubbish service. Zero compassion. Innefective. Would not reccomend. Would not have moved in if I had known about issues. They were either not in the inventory or they were and had not been spotted. Its to protect my toddler so I'm losing my mind a bit trying to keep chasing. Really unpleasant worrying about it.
5/5
GoogleExcellent service from all the team and particularly please with the communication from day one and was kept informed each step of the way even although house was only on the market for 2 days before being sold.
5/5
TrustpilotThe Amazing Clyde Team
Allan and the Clyde team were fantastic. The marketing for our property was fabulous and truly sold our house. The team settled our nerves when the market slowed over the festivities, encouraging and reassuring us. Communication was amazing and contact was made almost daily. I would definitely use the Clyde team again if ever the need arises. Thank you so much to you all
1/5
TrustpilotBeware of future dealings with Clyde Property Helensburg
We rented a property with Clyde property Helensburg and from the outset it was scaling one obstacle or the other about mandatory insurance with the referencing property to them providing just a gas cooker for the new apartment after collecting 2months rent as deposit to their not responding to emails or using another unverified email to respond to or probably evade "sensitive" issues. They don't deserve even one star at all as they are so hard-hearted and all about their contract with the client without a recourse on how to balance the relationship with the paying tenant. I can't see how any tenant can last long in any of their properties with their current perspective on "how it should be" rather than "how it can be better"
5/5
GoogleThis is the second time I have used Clyde to sell a property. Julie and her team are very efficient and responsive to any queries. Good insight to the market and and honest in managing expectations about what value to expect for your property.PositiveQuality, Professionalism, Value
1/5
TrustpilotAwful property management service
Awful property management service, once they've taken your money you're left to deal with staff with horrible attitude. Slow and delays to repairs!
Dear Jay,Thank you for taking the time to review your experience with Clyde. I am sorry to read of the dissatisfaction you mention in terms of your tenancy (I assume). We do pride ourselves on customer experience and as such I would be keen to have a further discussion with you in terms of the tenancy whilst also reviewing your property file on our system. I am available and can be contacted anytime on 07860953860 or craig.moody@clydeproperty.co.uk.Many thanks,Craig
5/5
GoogleVery helpful and informative especially on all the viewings and kept us up to date through to the offer.
5/5
GoogleThis is a review for Clyde property in Stirling. Kirsten, Derek and all the gang at Stirling did a fabulous job with the sale of my property in Alloa. The main reason been there flexibility, and communication, and simple business dealings, no gimmicks, straight forward as it should be. Thank you.
5/5
TrustpilotJudy was so lovely and supporting…
Judy was so lovely and supporting throughout the whole letting process. Thanks again!
1/5
TrustpilotThe reason for this review we just need a full refund
The reason for this review, please pay attention so that you don’t land yourself in this position, that we in right now, my baby father rented an inconvenience cube apartments which he has not even taken yet & also not signed an agreement to accommodate the apartment It's like a box flat kitchen, it's very tiny like a cartonbox, for £575 that’s separatesClyde property refuse to pay him all is full refund as it's right stated that they have sent the 575 to the property owner where is the justification they have not provided him. that policy stated that the property owner will be given the rent and thats criminal that’s not gonna be acceptable if we don’t receive all our money deposit £1150.00 & rent is 575 this situation: can land, in a court of law 🧏
5/5
TrustpilotClyde North Lanarkshire / Motherwell…
Clyde North Lanarkshire / Motherwell branch offered a 5 star service from the get go and I am glad I came across them. Our lettings negotiator Francis was very professional and reassuring in that as we search with Clyde, we are sure to find the perfect place to rent.
5/5
TrustpilotA very professional service from Clyde Property
A very professional service from of the team at Clyde Property. From initial valuation to all the staff In the office . The online customer page is very helpful with all information available at any time .
5/5
TrustpilotReally happy with the service from…
Really happy with the service from Clyde property would highly recommend. Thoroughly professional and guided us through the selling process keeping us informed at every stage
1/5
TrustpilotValued my property at low value
Valued my property at low value. Discussed property value with allied Surveyors who came up with same value. Did ask alan from Clyde properties if he valued the property for tax reasons and he said yes. DONT USE value properties way less than what they are worth and hound you to sell
1/5
TrustpilotVery poor attitude to selling property…
Called up regards a house in Anniesland with the price highlighted at 325K on the website, we were looking for the home report as part of our due diligence prior to a viewing. The very cheeky and unhelpful lady highlighted the price at 375k and said they were looking for 10-20% above the asking price, then asked if we could afford it, repeatedly asking the same question over and over again.Staff attitude is at best very poor, would I recommend this company, in a nutshell not even if they were the only company left in the world would I recommend or use them, with that attitude we took our business for buying and the selling of our current home elsewhere.
5/5
TrustpilotMuch more than standard service
Being an absent house seller ,the staff at the Bearsden branch of Clyde property were extremely helpful in making sure that the sale of our property went through very smoothly and a buyer was found very quickly and the whole process made progress in a very efficient manner.Gavin and Nicola gave great service and went the extra mile to help
1/5
TrustpilotDisgraceful
Disgraceful, exploitative, shameless, greedy, unhelpful, rude - other than that I’m sure Clyde Property are great. After leaving us without heating for 10 months, refusing to make necessary repairs, and just generally being an unhelpful and shoddy organisation whose only function is to facilitate the movement of workers’ wages to parasitic landlords, they topped off this excellent service by falsely claiming that we ‘tampered’ with the boiler, and as such deducted £700 (plus more) from our deposit. The fact that we have never once touched the boiler is obviously immaterial. Google ‘Clyde Property reviews’ and ‘Living Rent Clyde Property’ if you need more information on this dire letting agents, including how they helped a landlord to raise a young family’s rent by 30% while refusing to fix the damp and sewage issues in their property.
1/5
TrustpilotMy son was informed by clyde properties…
My son was informed by clyde properties his flat he lived in for 4 years was being sold and he had to move out, We have just found out it is now back up for rent with an increase of £100 per month the letting agent is clyde propertys this is the thanks you get for being a good tenant and is against the law I will be taking this further absolutely scum of the earth
5/5
TrustpilotFantastic experience from Gavin and the…
Fantastic experience from Gavin and the team. Thanks all.
4/5
TrustpilotFirst Time Buyer
I had been looking for a flat as a first time buyer for months, and Clyde Properties provided me and my flatmate with a perfect property with swift communication.
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