Every review we hold for the Stirling office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHad a horrible experience with belvoir. Me and my friends went to see a flat which took about 2 weeks to organise because they canceled (an hour before) and when we finally got to the viewing, the whole place was filled with mould! Every room, spanning over walls, windows, doors etc. Joe was quite dismissive of our questions and seemed frustrated about the mould himself (residents inside stressed that they had tried and failed to contact him). We were willing to look past the state of the flat and were also promised notice of others flats being available, however, despite reaching out at least 10 times, we never got a response. I don't think this is an agency that anyone let alone students can depend on, as we were completely left in the dark and it appeared the current residents were aswell.
Amie · 8 May 2025
★★★★★ 1/5
GoogleThis place masquerades as a legitimate business however I urge you to be very cautious if you are a student or are the parent of a student considering using them for accommodation. Initially they seem ok but once you’ve signed up to a contract you can more or less consider that that’s the last you’ll hear from them. If you have issues with the property they are very very very slow to respond to allocating contractors to fix problems. They rarely respond to any correspondence regardless of how you try to contact them. When your tenancy is coming to an end you have basically zero chance of getting your deposit back. There is no method to get in touch with them - they simply don’t answer emails, their office is always vacant and phones ring out. They assume student tenants will not chase up their sizeable deposits. Therefore it’s really stealing money from people. These people need investigating by some sort of regulatory body. My son and his fellow tenants are currently chasing up their deposit now for months with not much success. Please save yourself the hassle. Avoid these rogue letting agents.
Keeko · 4 December 2024
★★★★★ 1/5
GoogleAn absolute joke of an agency. Left us without hot water or heating for months on end despite us calling and calling for it to be fixed. (The boiler was held together by tape!!). Never answered any calls or emails. Took 3 months to repay our deposits despite multiple voicemails and emails (all of which went unanswered). I would never recommend this agency.
Kathleen · 14 August 2025
★★★★★ 1/5
GoogleThis Business is Run by careless and idiot couple. They book you in for viewing and when you go to the place, you get to know either it’s been already let or they have canceled your viewing.
Worst people to deal with in entire stirling regarding property.
Jaydeep · 5 December 2023
★★★★★ 5/5
GoogleWe have let our Stirling properties through Joe and his team for a number of years and are very happy with the service. Quick, reactive, great at vetting tenants and a good 'set of eyes' for us when it comes to ensuring the properties are well looked after. Would recommend Joe and Belvoir without hesitation.
Susie · 23 March 2019
★★★★★ 5/5
GoogleVery happy with the service Joe has provided at Belvoir lettings in Stirling. He very quickly found tenants for my house when I decided I needed to move to Glasgow several years ago and its been let ever since, good tenants no issues at all and Joe manages everything. very happy to recomend him and his business
Alan · 24 March 2013
★★★★★ 1/5
GoogleHaving chosen Belvoir Stirling as agents to let our flat, they were happy to take the monthly "management fee", but did little to earn it. After making a formal complaint to them, which they failed to respond effectively to, I reported … More
Mike · 31 December 2021
★★★★★ 1/5
GoogleAVOID AVOID AVOID. no contact from landlord. Left us with no heating & electric so were forced to move out. Doors were faulty due to us moving in, got locked in and were forced to take door down (we put it back up). We left property clean, … More
Leanne · 1 January 2020
★★★★★ 5/5
GoogleI am happy with Belvoir's assistance. As an International student, it is quite challenging to communicate my need about an accommodation to stay during our study. The Belvoir has helped me with a comfort house to rent. The Belvoir also always responds quickly and understand my need. Thank you Joe and Dianne.
Joe · 8 April 2018
★★★★★ 5/5
GoogleBoth Joe and Dianne have been incredibly helpful over the past four years that we've been associated with Belvoir Stirling. They're easy to work with, quick to sort out any problems and have an excellent knowledge of the local property market. Can't recommend them highly enough!
Zapman · 23 March 2019
★★★★★ 1/5
GoogleEvery 5 star review are clearly people that work for Belvoir using anonymous accounts.
My partner and his flatmates had an awful experience with Belvoir.
Extremely unresponsive to emails and phone calls, refused to deal with mould issues which not only affected my partner's bedroom but his personal belongings. His clothes began to virtually rot with mould.
Similar to a previous experience, they decided to deduct money off of the flat's deposit from using incense in the flat TO COMBAT THE MOULDY SMELL THAT THEY REFUSED TO FIX.
MAKE IT MAKE SENSE.NegativeQuality
Ailsa · 22 March 2022
★★★★★ 5/5
GoogleWe moved into a property in Stirling on a 1 year lease, and ended up staying for 5. Belvoir has been absolutely fantastic - they were fast and efficient in sorting out any issues, and were exceptionally friendly and easy to deal with. In 5 … More
Jason · 2 January 2015
★★★★★ 5/5
GoogleJoe and his team at Belvoir Lettings are a very professional letting agency. We have 7 properties with them and have been using them for over 4 years without any problems and would recommend them to anyone. Their down time between rentals … More
Penny · 2 January 2013
★★★★★ 5/5
GoogleI rented a flat from Belvoir last year and and the service they provided was excellent! My flat mate and I dealt primarily with Dianne who was always very accommodating and efficient whether it was dealing with problems that arose at the property or whenever I had to drop in to borrow their set of keys when i had locked myself out of my flat. Overall, Belvoir provided a very professional yet personable service and were excellent throughout our tenancy!
Brendan · 23 March 2019
★★★★★ 1/5
GoogleI wish I could give these people zero stars.... Never answer their phones. Only get the voicemail if you call between 9:3-2pm (but no one answers) however their opening times are 9:30-5pm but they always seem to leave at 2pm.... You can't even leave a voicemail after 2pm so if you have an emergency you need to call the next day to leave a voicemail and hope someone gets back to you.
They never reply to emails. Honestly don't know how their business is running with such terrible customer service.
Seriously considering finding a new flat to avoid having to try (helplessly) to interact with these people....
Amy · 2 January 2017
★★★★★ 1/5
GoogleThese people are not only bad landlords but also thieves:
Refused to fix our oven (among other things) for a good month and half and risked a serious fire to the property (as the oven could not be turned off).
Accused us of using narcotics because they smelled incense.
Stole 600 pounds of rent paid in advance from our deposit claiming that there was insufficient evidence that the rent was paid in advance.
Worst landlords to work with and disgusting thieves.
Alvaro · 2 January 2017
★★★★★ 5/5
GoogleExtremely happy with the service Joe & Diane have provided at Belvoir lettings in Stirling. Been using them for the last 2 years, excellent service all round.
Francis · 1 April 2020
★★★★★ 5/5
GoogleThe Belvoir Letting Agency has been managing the rental of our flat in Stirling for 3 years. They provide a very efficient and professional service and we could happily recommend them to anyone.
Eileen · 9 April 2013
★★★★★ 1/5
GoogleI have no idea how these people managed to get such a high rating. My flat had such problems with them since we moved in. We complained over and over again about things broken around the flat and nothing got done! Called them so many times, never heard anything back from them. Emailed & never heard anything back. If Belvoir can be avoided, for your own sanity, avoid them!!
Tyrfishy · 8 April 2016
★★★★★ 5/5
GoogleHonestly can not express how happy I am with this company. I was just locked out my flat and they dropped me a spare key within an hour. Been renting from them now for 7 months and I have never had one issue and now I have 100% confidence that when an issue arises they will sort.
Ellen · 8 April 2019
★★★★★ 1/5
GoogleCompletely unreliable and unprofessional.
Don’t waste your time or your money.
Euan · 9 August 2024
★★★★★ 5/5
GoogleJoe & Diane have been exceptional agents, helping out at every opportunity. I would highly recommend them.
Jackie · 11 April 2024
★★★★★ 5/5
GoogleI have used Joe & Dianne at Belvoir to manage my flat for the last 5 years, and also to sell the flat in the last month. I've been delighted with both services and would recommend them to any other owners. More
Graeme · 31 December 2021
★★★★★ 1/5
GoogleIrresponsible Husband and wife manage this business. They don’t care about customers.
DO NOT WASTE YOUR TIME HERE.
TATVA · 5 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
