Every review we hold for the Steyning office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookOsborn Frankling Estate Agents were able to manage the sale of my mother's house by successfully tailoring a strategy that achieved a fast sale with a high market price.
Their recognition for their duty of care to their clients and the personal attention they deliver, leaves their competitors in the shade!
James · 12 June 2020
Agent replied · 30 October 2023
Thank you so much Jamie!
★★★★★ 5/5
TrustpilotImpeccable service!
We used Osborn Franklin Estate Agents to sell our home and purchase our new one. From start to finish we experienced a consistent, excellent service. Ben and his team called us regularly with updates as well as to guide us on the next steps that we needed to take. As far as support goes this agency has put its heart and soul into making our experience as easy and as efficient as a house sale/ purchase can be. They are proactive, understanding, informative and keen to get the job done. Ben has assisted us in areas that an agent doesn’t really need to help with but showing us he would go the extra mile. We would 100% recommend them.
Rikki · 18 January 2021
★★★★★ 5/5
TrustpilotBen made the experience of buying a…
Ben made the experience of buying a house through Osborn Frankling relatively painless. He was always on hand to communicate and keep the process running as smoothly as possible in the face of some challenging circumstances caused by external forces. Would recommend.
Dom · 2 July 2024
★★★★★ 5/5
GoogleWe used Osborn Franklin Estate Agents to sell our home and purchase our new one. From start to finish we experienced a consistent, excellent service. Ben and his team called us regularly with updates as well as to guide us on the next …
Rikki · 15 April 2021
Agent replied · 16 April 2025
Thank you Rikki & Lucy!
★★★★★ 5/5
FacebookJust Fantastic! Ben and the gang were utterly tireless, constantly attentive and couldn't have done more to help us to not only sell our house but also successfully let the property for a period of eight years.
Having relocated to Cornwall it could have been somewhat of an inconvenience to own a rental property such a long distance away but during the eight years that we let the property I was able to completely relax in the knowledge that whatever was required, they would take care of the situation and act in both my and the tenants best interest.
During the period of time that my property was on the market they kept me constantly updated and helped in every way possible to keep the property looking good (a huge help to my being 300 miles away) until they sold it for me.
I HIGHLY recommend Osborne Frankling to anyone considering using them in property sales, rental or indeed to rent from or buy from.
Ben and his team are a group of kind, decent people who will go out of there way to excel at there jobs and to look after you to the very best of their ability.
Body · 4 September 2019
★★★★★ 5/5
GoogleThis is the best estate agents that I have ever come across. Ben and his team are excellent in every possible way. They were always helpful and couldn't do enough for you. I would really recommend them.
Bryony · 15 April 2021
Agent replied · 6 July 2023
Thank you so much Bryony.
★★★★★ 5/5
TrustpilotExcellent from start to finish
Excellent from start to finish, professional and friendly and made the process of buying my first property easy and enjoyable. Ben was there for me to answer any questions I had and would highly recommend him. Thanks again.
Nat · 26 March 2024
★★★★★ 5/5
TrustpilotHouse sale
Ben and the team were excellent and really helped us get the property sold.
They answered our questions and supported us all the way
Steph · 22 June 2022
Agent replied · 6 July 2023
Thank you Steph, you were a pleasure to have as clients.
★★★★★ 5/5
FacebookSold and completed today through Osbourn Franklin. Ben and his team have been fantastic throughout the whole the process, such a positive experience. Would 100% recommend & will absolutely use their services again.
Vikki · 11 September 2020
Agent replied · 30 October 2023
Thank you!!❤️
★★★★★ 5/5
TrustpilotLOOK NO FURTHER!!!!
Couldn’t recommend Ben and his team more if I tried. Extremely professional, listened to our needs and found us our dream home.
For a very tricky sale and purchase due to owning my own business, Ben made it look easy. I know if I ever think of moving again there is only one company I’ll be using!! Thanks again Osborn Franklin
James · 18 January 2021
★★★★★ 5/5
FacebookThanks Ben & team for a great service, making the whole process stress free. Would highly recommend you to anyone moving home in the local area. Claire & Jules Allen
Claire · 25 January 2020
Agent replied · 30 October 2023
Thank you
★★★★★ 5/5
TrustpilotTotally recommend
We recently used Osborn Franklings for both a sale and a purchase and they were brilliant. I would definitely recommend them. All the staff were there to help with whatever we needed. They went above and beyond for us.
Customer · 28 January 2024
Agent replied · 21 March 2024
Thank you very much for your Review
★★★★★ 5/5
FacebookWe brought our first home through Ben and we can’t speak highly enough of the effort and time he put in to make our purchase as smooth as possible!
Ben completely went the extra mile for us from start to finish to get the job done despite of tricky circumstances!
Would absolutely use him again and all the staff at Osborn Frankling if we ever needed to in the future!
Katy · 13 August 2019
Agent replied · 30 October 2023
Thank you Katy and Simon!
★★★★★ 5/5
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Ekene · 26 October 2022
★★★★★ 5/5
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Abdullahi · 28 November 2022
★★★★★ 5/5
TrustpilotFantastic Agent!
The Osborn Frankling team are second to none, could not recommend them enough, and will be to anyone I know buying or selling in the area. Ben provided an extremely caring, emotionally supportive, passionate and professional service throughout the difficult process of moving house. Thank you, you have been fantastic.
Adam · 21 July 2021
Agent replied · 6 July 2023
Thank you Adam!
★★★★★ 5/5
GoogleVery happy to have had the pleasure of dealing with Osborn Frankling for our recent purchase. Friendly, helpful and proactive without being overbearing - it was everything we needed in a local estate agent
Daniel · 30 March 2023
Agent replied · 6 July 2023
Thank you Dan & Polly
★★★★★ 5/5
Trustpilot5 stars for Osborn Frankling.
House selling is supposed to be a stressful experience. Ben Frankling and his team have proved this a lie! The whole process of selling my family home has been quick, simple and professionally dealt with. It’s been a difficult time, then throw lockdown into the melting pot but Ben has made it easy, and shown great integrity whilst being polite, cheerful and gone the extra mile to be helpful. It only took him 3 days to find a buyer. Gold stars all round guys!
Jill · 9 April 2021
★★★★★ 5/5
GoogleWithout the help and advice from the staff and management at Osborn Frankling Estate Agents, I doubt we would have found our perfect house . First class.
Val · 30 March 2023
Agent replied · 6 July 2023
Thank you so much Mrs Harvey. Wishing you all the best in your new home :)
★★★★★ 5/5
TrustpilotA great experience of purchasing
A great experience of purchasing with Osborn Frankling. Always friendly and helpful and a proactive 'get things done' attitude was much appreciated. Would recommend and use again
Daniel · 17 November 2022
Agent replied · 6 July 2023
Thank you Dan & Polly! Wishing you all the best..
★★★★★ 5/5
TrustpilotCouldn’t rate the service better
Couldn’t rate the service better. Excellent attention to detail and complete commitment in helping me to sell my property and buy the new one. First class service.
Gwen · 11 October 2022
Agent replied · 6 July 2023
Thank you so much Gwen
★★★★★ 5/5
TrustpilotGreat communication from time to time…
Great communication from time to time to let me know how the sale was progressing.
Sound advice on conveyancers to contact.
Personable staff.
Sue · 17 November 2024
★★★★★ 5/5
TrustpilotBrilliant service
Ben, Ella, Jan & team were brilliant, on the case the whole way through the process and made it all very easy and stress free. Would highly recommend.
Jess · 29 May 2024
★★★★★ 5/5
FacebookWe would recommend Osborn Frankling Estate Agents as matters were always dealt with promptly and efficiently, and in a friendly manner.
Helen · 10 August 2019
Agent replied · 30 October 2023
Thank you Helen
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