H J Burt Steyning reviews

★★★★★ 5/5

Google

Luke, Rowan and the team at HJ Burt have been absolutely fantastic. They have gone above and beyond to make sure the purchase we made was possible in a very short time scale, worked very hard behind the scenes to make sure seller and buyer were working to the best outcome for all throughout the whole process - not just securing the sale and washing their hands after that! Very responsive, very professional and knowledgeable and always friendly and helpful. I wouldn’t hesitate to recommend them to both anyone selling or buying.

Laura · 14 June 2025

★★★★★ 5/5

Google

We rented from HJ Burt, Steyning for two and a half years and found them excellent. Julie was professional and accurate and also warm and welcoming when showing the property and arranging all the legal paperwork. David Kiley was our property manager and was very nice to deal with. He related with the owners and sorted out contractors when anything went wrong and also kept us up to date with boiler checks etc. We felt very well looked after. Thank you. All in all, we were very happy with the entire team we met during our time in Steyning and would highly recommend.

Edmund · 14 April 2025

★★★★★ 5/5

Google

We worked with Jeremy Whittingham at H. J Burt in Steyning to sell our property in Upper Beeding: Jeremy was amazing from start to finish as were the other members of the team in Steyning. Jeremy sold our property twice, both times in less than a week after listing. Unfortunately our purchase fell through the first time and we had to let our initial buyers down: Jeremy dealt with that awful situation and provided support for all concerned, he is efficient, focussed, extremely knowledgeable and patient, as he had to be with us over the course of our shared experience. I don't know what we would have done without him, he was brilliant. We wish he covered the area we have moved to for future sales!

Maggie · 14 April 2025

★★★★★ 5/5

Google

A HUGE unwavering thank you to Luke Green from HJ Burt for his support, professionalism and compassion shown throughout, not only through an emotional sale of property, following on from a marriage breakdown, but the honest advice given before HJ Burt took on the sale, whilst with another agent. Selling a house is a stressful enough period in anyone’s life, without the added factor of marital breakdown and health concerns. Luke acted faultlessly with our best interest at all times, With many estate agents having a reputation as ‘glossy & over-sincere sales people’ - Luke showed genuine compassion, integrity along with humour at much needed moments. His knowledge of the industry and advice was spot on and greatly appreciated, and he even offered advice and guidance when finding another property going forward. Communication was professional at all times, with regular and honest updates and with the reputation of HJ Burt being an established and reputable, well respected local estate agent within the West Sussex area, I would not hesitate on recommending either Luke or HJ Burt in the future. Thank you to Luke, Rowan and the team.

Sarah · 16 February 2025

★★★★★ 5/5

Google

Luke Green of H.J. Burt can only be described as the hero of the hour when it came to getting our property purchase over the line last week. Throughout the process he has been professional, thorough and communicative but when the chips were down, he went the extra mile. I have no hesitation in recommending Luke and the team at H.J.Burt. Thank you.

Martin · 14 May 2025

★★★★★ 5/5

Google

Luke Green was very good agents to deal with on a recent purchase from them . Straight dealings , timely responses and worked on getting the deal done on their clients behalf with what wasn't a straightforward transaction .

Pat · 8 December 2025

★★★★★ 5/5

Google

I wanted to share my sincere thanks to HJ Burt's for the exceptional help and support they have given my family this year. After my mother moved into care, we had to let her house to help pay the monthly home fees. David, Julie and the team gave invaluable advice, helped source lovely tenants and then over the course of a year managed the whole tenancy with the utmost professionalism allowing us to focus on my Mothers care. Nothing was too much trouble, the contractors they used were excellent and I could not have managed this without their help, support and leadership. THANK YOU VERY MUCH INDEED.

Bedfordtm · 14 April 2024

★★★★★ 5/5

Google

We bought our current home through H J Burt. From the initial meeting with Luke, through negotiations with Rowan we could not have been more satisfied with the service we received. Whilst there were issues with our chain (further down the process / line) both Luke and Rowan were extremely professional, calming and reassuring with all communications to ourselves and the seller to ensure a smooth process. Thank you Luke and Rowan for putting our faith back into agency. We look forward to doing future business with you both.

Vicky · 14 April 2024

★★★★★ 5/5

Google

Great experience buying through this company. Luke was a pleasure to deal with despite the inevitable ups and downs of a purchase. He managed to get the sale through after another estate agency had messed up the deal. I could not recommend this company more.

Jp · 16 June 2025

★★★★★ 5/5

Google

Having rented in the UK for 15+ years and experienced a number of different agents I can say Julie Langmaid at HJ Burt is absolutely the kind of agent you want. Emails are responded to promptly and appropriate action taken if required. She provides excellent contact between us and our landlord and is a delight to deal with, I can heartily recommend!

Vanessa · 14 February 2026

★★★★★ 5/5

Google

Luke was good to deal with in what was a frustrating process purchasing a dwelling out of probate.

Callan · 14 October 2025

★★★★★ 5/5

Google

Luke, Debbie and Rowan have been outstanding in the management of our sale and purchase. From finding our buyer to finding us our dream home, nothing was to much trouble. Every obstacle was approached with positivity and resolutions were quickly reached. A highly professional team with excellent communication. Highly recommend H J Burt. Thank you to you all.

Vanessa · 14 December 2025

★★★★★ 5/5

Google

I bought some land through Luke at H.J Burt. Luke was excellent throughout. He was friendly, approachable and very efficient in communication. Would highly recommend - thanks Luke!

Adam · 14 June 2025

★★★★★ 5/5

Google

I have used HJ Burt in the past for both Lettings and Sales and have found them very friendly and professional. Julie was a great help on my most recent property search! Thanks!

Kate · 14 April 2025

★★★★★ 3/5

Google

We used this company throughout a 7 month period as we required emergency accommodation. The tenancy went smoothly right up until the very end. We left a £1,700 deposit at the beginning of the tenancy and, once we had deep cleaned the property, were given a £1,100 deduction from our deposit, leaving us with only £600. Some of these deductions were justified, however, we were charged £75 for a new hoover despite only using the existing one once. The hoover was awful to begin with. We were also charged a significant amount to fix an already very flimsy bed frame. The bed frame broke several times during the tenancy, which we informed the landlord of, and fixed ourselves. Despite this, we were charged extra for this. We were also charged for leaving rubbish bins outside the property, despite the fact that throughout the entire tenancy, actual bins were never provided. We simply had to leave our rubbish at the front of the property every single week. We did this at the end of the tenancy also, but were charge extra for waste removal. We were charged for a few other small things that were unjustified in our view. Additionally, we were charged several hundred pounds for a property deep clean, despite spending an entire day deep cleaning the property ourselves. The estate agency hired a very expensive cleaning company and went ahead with the clean without our prior knowledge. We were only presented with an invoice after the fact. I believe that this estate agency was doing everything in their power to obtain as much money from us as possible towards the end of the tenancy, which is unfortunate. They were very pushy towards the end when it came to these reductions being approved. We definitely felt pressured to accept the deductions despite some being unjustified. On a final note, we actually went to view. property to purchase with HJ Burt as well. During the viewing, it appeared that the estate agent knew nothing about the property. She even stated that she had never seen it before, which came as a surprise to us. It wasn’t a very professional viewing, to say the least. This was, however, a very minor thing to note. Overall, we were pleased with the service that HJ Burt provided during the majority of our tenancy. We were just very disappointed at the end, and felt like we were being taken advantage of financially.

Dan · 14 April 2025

★★★★★ 5/5

Google

Although Luke was the estate agent for the property that we were buying, he was so kind and helpful when things in our chain became difficult, that we referred to him as much as we referred to our own estate agent. Really helpful and would definitely recommend.

Myra · 14 April 2024

★★★★★ 5/5

Google

What to say? are 5 stars enough? not for sure.Thank you Jeremy you made everything easy. has been a pleasure having you by our side on this sale. Professional, HONEST and always ready to reply to every question.Thank you

Roberto · 14 April 2024

★★★★★ 5/5

Google

Luke was a pleasure to deal with, kept us informed at all times and was very knowledgeable about the surrounding area.

Richard · 14 April 2024

★★★★★ 5/5

Google

For many years H J Burt has managed our rental property in Steyning. The staff are always courteous and proactive and my husband and I are completely comfortable with entrusting them with the care of our property.

Sharon · 14 April 2025

★★★★★ 5/5

Google

I have used H J Burt, to both Let a property & to Sell a property. They have been very professional & diligent, throughout my dealings with them. I would highly recommend them.

Jackie · 1 April 2025

★★★★★ 5/5

Google

We purchased a house through HJ Burt and had a very good experience. Luke Green, our main contact at the Steyning branch, was very honest and professional. He has exemplary interpersonal and leadership skills that made for a positive outcome. We wouldn’t hesitate to recommend him and HJ Burt estate agents.

Jason · 14 April 2024

★★★★★ 5/5

Google

We had exceptional service all the way through our house purchase with Luke at HJ Burt. The whole process was as organised as could be thanks to all the help and guidance we received and we are now settled in our wonderful new home. We would highly recommend HJ Burt.

Sarah · 14 April 2024

★★★★★ 5/5

Google

Great service from beginning to end. Really responsive, properly considered my needs and supported me through the process.

Paul · 14 June 2025

★★★★★ 5/5

Google

I've viewed many lovely properties with Luke and HJ Burt were incredibly helpful in helping me find my now home. I would definitely recommend HJ Burt when buying or selling properties, they make every client feel personally catered to and provide a very professional experience.

Rebecca · 14 April 2024