Every review we hold for the Standish office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe can't praise Tracy and her team enough. From the very beginning when Tracy came out to appraise and value our home, we were impressed. She is friendly, professional and realistic with the valuation. There was no hard sell or pressure put on us. The decision to sell our home after 24 years was massive. Tracy demonstrated empathy which was much appreciated. After a few weeks of consideration, we put our home up for sale. She strongly believed that there would be a lot of interest and it would sell very quickly. Her team took care of all of the viewings on our behalf as we preferred not to be at home. Within two weeks, we had a number of offers and accepted one. We were contacted regularly with potential properties that suited our criteria. We found our dream home and moved in a week ago. Our sale was looked after by Kelly, who was always on hand to give support and advice. Nothing was too much trouble. It's so refreshing to have such a positive experience. I would have no hesitation in recommending Tracy Phillips Estates.
Jan · 16 April 2023
★★★★★ 5/5
GoogleA big thank you to the team at Tracy Phillips Estates for their help and professionalism in getting the sale of our property across the line in a very short space of time. From start to finish the process was well managed.
The marketing was excellent and the property sold within days. Communication was excellent and Kelly was always on hand to provide progress updates. We have used many estate agents over the past few years and Tracy Philiips is among the best.
MLA · 16 April 2023
★★★★★ 1/5
GooglePretty poor experience on my behalf. Loved a house put an offer in and offer accepted then nothing no correspondence and then they kept it under offer all this time. To be then told it's now not for sale to us. Very very poor service and not once did it say sold as it should have been. A long winded story to be honest. But if you like something and the buyer agrees to sell put sold on it. Thank fully bought somewhere else and I don't have to deal with Tracey Phillips. Thank god !
Naheed · 26 September 2024
★★★★★ 1/5
GooglePretty poor experience on my behalf. Loved a house put an offer in and offer accepted then nothing no correspondence and then they kept it under offer all this time. To be then told it's now not for sale to us. Very very poor service and not once did it say sold as it should have been. A long winded story to be honest. But if you like something and the buyer agrees to sell put sold on it. Thank fully bought somewhere else and I don't have to deal with Tracey Phillips. Thank god !
Naheed · 9 September 2024
★★★★★ 5/5
GoogleA huge thank you to Louise and the girls, it was a pleasure dealing with them. From viewing to purchasing our lovely home they kept us up to date with progress and gave friendly and professional advice throughout. Thanks to Louise I am now exactly where I want to be.
Carolyn · 16 April 2023
★★★★★ 5/5
GoogleWe recently bought a bungalow from Tracey Phillips Estate Agents.They were a thoroughly nice,professional group of ladies.Nothing was too much trouble,they always rang back when they promised.
They let us view the property a second time,and we had another appointment to measure up.I wouldn’t hesitate to recommend them to anyone thinking of buying/selling a property.
Lorraine · 28 June 2024
★★★★★ 5/5
GoogleExcellent from start to finish. Kelly went above and beyond to keep everything on track which made the whole process much less stressful. Very professional and easy to deal with. Would highly recommend.
PAUL · 16 April 2022
★★★★★ 5/5
GoogleWe had a great experience selling with Tracy Phillips. The service is professional, from a really experienced team who worked exceptionally hard for us to get the sale over the line during a very busy period. We were delighted with the team's customer service levels, both for us and for our buyers who were always able to get hold of Tracy Phillips whenever needed. I'd absolutely recommend them - they set the standard for estate agency in the area.
Vicki · 16 April 2022
★★★★★ 5/5
GoogleWithout a doubt a 5* service!
Completely professional from start to finish. You are given a dedicated member of the team to handle your sale. Nothing is too much trouble and all queries are handled promptly and with sensitivity as this can be a stressful time. I would not hesitate to recommend Tracy and her great team to anybody as their service comes with a guarantee!
Maureen · 16 April 2023
★★★★★ 5/5
GoogleNot only did Tracy Phillips sell our house quickly, they also found us a house to purchase! The service has been outstanding from start to finish, I have already recommended to friends looking to sell. A special thank you to Tracy Phillips herself, she was there at the end of the phone every step of the way, and also a mention to Claire, who was nothing short of amazing throughout.
Sarah · 16 April 2022
★★★★★ 5/5
GoogleA real pleasure to deal with from start to finish on both the sale of our house and the purchase of our new home. The team are friendly, helpful and always quick to communicate with us despite challenges along the way. Thanks for everything!
Jess · 16 April 2023
★★★★★ 5/5
GoogleThank you to everyone at Tracey Phillips….
Not only did they find me the perfect place to rent, they also worked really hard to help me complete my house purchase.
Very friendly, very professional. I would highly recommend !!!
Susan · 16 April 2023
★★★★★ 5/5
GoogleThis is the second time I have used Tracy Phillips for selling my house. The reason I choose them again is you can always rely on them to promote the house in the first instance, go the extra mile with purchasers liaise directly with buyers …
David · 16 April 2021
★★★★★ 5/5
GoogleKeep you updated regular, fast & efficient x
Paul · 29 May 2024
★★★★★ 5/5
GoogleCurrently looking for a house, and after dealing with Tracey Philip's professionals both in person and over the phone, I've found them brilliant to talk to and very experienced and professional in their approach.
Steve · 16 April 2022
★★★★★ 5/5
GoogleHaving bought a house through them, they were excellent to deal with from the start until the end. Thanks again!
Daniel · 16 April 2023
★★★★★ 5/5
GoogleHighly recommended. Great customer service and support, go out of their way to help and make everything go as smoothly as possible. Very knowledgeable staff.
Cat · 16 April 2022
★★★★★ 5/5
GoogleFantastic professional service from the team at Tracy Phillips Estates. Would highly recommend - must be the best estate agent in the North West.
Gary · 16 April 2021
★★★★★ 5/5
GoogleGreat to work with! Fantastic sales progression and the staff are great to work with. Highly recommend.
David · 16 April 2021
★★★★★ 5/5
GoogleExcellent service when visited, highly recommend
Chris · 16 April 2022
★★★★★ 5/5
GoogleGreat estate agents. Very professional
Chucky · 16 April 2022
★★★★★ 5/5
GoogleWould highly recommend. Professional from the start. House on the market and under offer in 4 days.
H · 16 April 2019
★★★★★ 5/5
GoogleVery Professional and Diligent.
Karen · 16 April 2022
★★★★★ 5/5
GoogleVery professional and helpful, i would highly recommend.
JOE · 26 August 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
