Trusted Agent profile
★★★★★
19 reviews across 1 platform
Horsemarling Lane, Standish GL10 3HA
P J Livesey Group Ltd's Standish office at Horsemarling Lane is rated 2.2 out of 5 across 19 reviews on 1 platform. The 19 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Standish office, from every platform, shown as written. First names only.
5/5
TrustpilotI’m now resident in a wonderful PJ Livesey conversion property at St James Park Southsea.
I’m now a resident in a wonderful PJ Livesey conversion property at St James Park Southsea. I can honestly say it’s been a pleasure from the initial viewing to completing and moving in . The design and workmanship is first class and the support from all the staff has been exemplary and in Particular Rebecca and Gemma in the sales team and Kurtis and Oli in construction. Many thanks to all.
5/5
TrustpilotSt James Park - Portsmouth
I visited St James Park and met with Rebecca & Helen. From the moment I drove into the development I was wowed with its beauty. My experience in the marketing suite didn’t disappoint either. Both Helen & Rebecca were extremely friendly, knowledgable and passionate about the development. I was particularly interested in the conversion of the hospital building and was pleased to hear how respectfully it is being developed. It’s like a peaceful retreat in Southsea.
1/5
TrustpilotAbusive staff
One of their employees starting shouting abuse at me and my pregnant wife while we were trying to park up on a car park they were claiming was closed which was not. The situation was handled but this did cause a lot of distress. Considering this is how they act I would not consider them reliable and would not purchase anything they offer.
1/5
TrustpilotAbsolutely horrendous
I recently purchased a premium-priced “former show home” property from PJ Livesey, marketed extensively as a luxury, high-specification home with premium upgrades throughout, upgraded flooring, carpets, lighting, fixtures and fittings, and an exceptional finish. “Premium” is a word repeatedly used throughout their marketing material and sales process, and naturally buyers pay a significantly inflated price for an ex-show home on that basis.
3/5
TrustpilotPoor Customer Care
We love the house and snagging was carried out quickly because builders were still on site. However, requests for information about suppliers are ignored by Customer Care. That is why I am writing this review.
1/5
TrustpilotPoor quality work they don’t repair
Customer care is a joke. 2 months of a leak from the upstairs flat at into my late mother-in-law’s at Tapton Court all they have offered is to schedule a phone call we can’t now sell the flat until this is repaired
5/5
TrustpilotOutstanding support and care
After being in our family home for nearly 21 years we made the big decision to move and fell in love with the development at St James Park. From the beginning the team took the time to understand our needs and supported us through every step. Rebecca and Gemma have been amazing and made the process as easy as possible. The service delivery is outstanding as is the quality of the conversion. We feel very privileged to be able to be a custodian of part of such an historic site for the city.
1/5
TrustpilotPurchased a house in Green Walk
Purchased a house in Green Walk, Standish. Sell themselves as a premium builder, but just as bad, if not worse than other new builds. The workmanship of their contractors is appalling, zero quality control, lots of snagging issues, the warranty they provide is a joke, you report issues to their customer care team who then completely ignore you. It takes repeated attempts to get any action, then eventually it's handed over to Alan the site manager who couldn't care less, turns up with folded arms, disinterested and just brushes off any problems. The actual site remains unfinished, roads are a state (pot holes, raised ironworks), storm drainage is broken with a stream running down the road, and various planning conditions they've breached (low level lighting, no play area, missing paths, unfinished communal green areas, building rubble, metal and pallets dumped in the green spaces like the community orchard).
1/5
TrustpilotAbsolutely shocking building standards…
Absolutely shocking building standards and zero customer care. Some of there builds have 100's of thousands pounds of deffects. Buyer beware
1/5
TrustpilotSteer clear before they bankrupt you!
Bought a “luxury apartment” from PJlivesey which was billed as being an amazing opportunity. Basically an opportunity to bankrupt people.
5/5
TrustpilotEveryone worked so hard to get us in on…
Everyone worked so hard to get us in on time and made great effort to update us on the process. Very proactive, we probably wouldn’t have looked at the development if we hadn’t been contacted in December as we had another house planned. The after care has also been great. Very happy overall.
1/5
TrustpilotUntrustworthy and not premium at all
Ongoing snagging issues and two major defects after two years and their own warranty provider unable to make them respond. They ignore emails. Formal complaints process was a joke. We know now they submitted incorrect information to the Building Control team. At best they mislead you, at worst they are liars. Do not fall for their sales patter. You'll have a house full of snags and zero "care" in their customer care service.
1/5
TrustpilotKings Gate, Macclesfield
I love the property overall, but the finish has been disappointing (attention to detail is non existent) and the snagging process has been stressful.
1/5
TrustpilotAppalling
The apartment we bought from PJ Livesey has had a problem with leaks since the start. Not been fixed for almost 10 years now. We feel ripped off.
1/5
TrustpilotTerrible experience !!!
I had high expectations when purchasing a property from PJ Livesey given their reputation for luxury and quality. However, the experience since moving in has been anything but premium.
5/5
TrustpilotExcellent Customer Service
Friendly, knowledgable and excellent customer service from the sales team from start to finish.
1/5
Trustpilot"Smoke and mirrors"
"Smoke and mirrors" is a phrase that springs to mind when I think of my experience with PJ Livesey. According to their website "If there is one area where the P J Livesey Group stand head and shoulders above the competition it is our commitment to quality"
1/5
TrustpilotTerrible customer service
We completed in April 23, and have felt very let down by this company, terrible customer service once you have completed! I would steer clear if I was looking to buy again.
1/5
TrustpilotAVOID AT ALL COSTS.
Terrible experience from start to current with these builders. They forced us to move during the lockdown into the Greenwalk building.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
P J Livesey Group Ltd's Standish office has 19 reviews across 1 platform: 19 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
P J Livesey Group Ltd is rated 2.2 out of 5 across all 19 reviews, checked 9 October 2026.
P J Livesey Group Ltd, Horsemarling Lane, Standish GL10 3HA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.