Every review we hold for the Stamford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have used Goodwins previously for rental and a property sale so when I needed to re advertise my rental property I contacted them again. From start to finish Tom and all at Goodwins were excellant, always coming back to me with any questions I had and found a tenant on the first day. Would 100% recommend
Kelly · 14 March 2026
Agent replied · 14 April 2026
Good afternoon, Kelly, thank you for your continued trust in Goodwins. It’s great to hear that Tom and the team were able to support you once again and secure a tenant so quickly. Providing clear communication and a smooth process is exactly what we aim for, so your feedback is much appreciated.
Kind regards,
Simon Burton (Director)
★★★★★ 5/5
GoogleGoodwins Property Services have been the best agency over the past few years, I truly only have great things to say. Their service is so friendly, professional and seamless! Lucy has been great and always so helpful with making everything such a straight forward and stress-free experience.
Georga · 14 March 2026
Agent replied · 14 April 2026
Good afternoon, Georga, thank you for your generous comments and continued support over the past few years. It’s fantastic to hear that you’ve found our service friendly, professional and seamless. Lucy will be especially pleased to know she’s been able to make things straightforward and stress-free for you.
Kind regards,
Simon Burton (Director)
★★★★★ 5/5
GoogleWould highly recommend Goodwins! The team were all great from start to finish, super easy to contact and very knowledgeable. A special shoutout to Tom who was especially great. He made the whole process of moving a whole lot less stressful. Thankyou :)
Aimee · 17 March 2026
Agent replied · 14 April 2026
Good afternoon, Aimee, thank you for your kind words. It’s great to hear that the team were able to support you throughout and make the process as straightforward as possible. Tom will be especially pleased to know his help made your move less stressful. We really appreciate you taking the time to share your experience.
Kind regards,
Simon Burton (Director)
★★★★★ 5/5
GoogleI cannot recommend this Stamford real estate agency highly enough. From start to finish, this firm's attention to detail in all aspects of my home selling was exceptional. I never felt unsupported, and I was especially impressed and grateful for Tom Walster's professionalism and regular updates. Tom is a wonderful asset to the sales team and goes the extra mile for his clients.
Based on my recent experience then, and whether you are buying, selling, or renting a property in Stamford, you can be confident that with Goodwins you are working with a highly competent team, who know their business and the local property scene. Would I engage them in the future? You bet!
Fr · 1 December 2024
Agent replied · 8 December 2024
Good morning Fr Gibson, I do hope this message finds you well.
I just wanted to drop you through a quick note of thanks for taking the time to share your thoughts on your recent experience of working with the team, and Tom in particular. We are one of the few local independent agents left and as such do rely somewhat on recommendations from our clients, so it is always really nice to hear when someone had a such a positive experience as in this instance.
Once again many thanks for working with us and please do let us know if we can be of any more help in the future. Kind regards, Simon Burton, Director.
★★★★★ 5/5
GoogleSeveral years ago I moved the management of my rental properties over from a national estate agent to Goodwins and I have never looked back. With Goodwins you don't feel like a number, the service is more personable. Since the switch to them, managing all aspects of my rental properties, especially maintenance issues have become less time consuming.
A special thank you to Simon for always being on hand to provide sound counsel especially when it comes to reletting, ensuring the process is seamless and efficient. His local knowledge is second to none and he truly cares about providing an outstanding service at all times.
John · 1 December 2024
Agent replied · 8 December 2024
Good morning John - I do hope you are well. I just wanted to take a moment if I may to thank you so much for your recent review of your experience of working with Goodwins over the last few years. Our primary goal has always been to try and deliver the level of service that we would expect ourselves. All our clients are extremely busy people so we never expect them to take the time to share such a review, but when they do, and we can hear first hand that we have hit the mark, it is always extremely gratifying for all concerned. Thank you once again and we very much look forward to speaking again soon. Kind regards, Simon Burton (Director)
★★★★★ 5/5
GoogleWe recently purchased a house through Goodwin and couldn't have found a better team to work with. They provided excellent service throughout the process. Jane and Tom were both incredibly helpful and supportive when we were viewing properties, which was appreciated as we were first time buyers. Jane oversaw the sale and went out of her way to make sure the buying process went as smoothly as possible, and could be relied on to provide a prompt response or recommendation. We're very grateful for their help and we would highly recommend them to anyone looking to buy.
Jamie · 1 December 2024
Agent replied · 8 December 2024
Good morning Jamie - I do hope this message finds you well. Just a quick note to offer our sincere thanks for your kind review regarding your recent experiences working with all the team here, and in particular Jane and Tom. We are a small independently owned agent and as such rely quite heavily on word of mouth for our new business and it was so nice to here we had met your expectations during your recent house purchase. Hopefully you are now settled into your new home but please do let us know if we can be of any further assistance in the future. Kind regards, Simon Burton (Director)
★★★★★ 5/5
GoogleCan’t recommend Goodwin enough! Tom was so helpful and friendly, always on hand to resolve problems and answer queries when needed. We live far away so we relied on him to tell us exactly what was going on. Very much appreciated his cheerfulness and his professionalism. Thank you!
Sal · 30 November 2025
Agent replied · 14 April 2026
Good afternoon, thank you for your kind recommendation. It’s great to hear that Tom was able to provide clear communication and support throughout, particularly given the distance involved. We’re pleased he was able to make the process … More
★★★★★ 5/5
GoogleHaving rented on and off throughout my adult life, I can honestly say Goodwins are the nicest letting agent I have encountered! Tor was such a lovely agent to have on my property and any issues were solved instantly. Thank you Goodwins for such a positive rental experience.
Helen · 30 November 2025
Agent replied · 14 April 2026
Good afternoon, Helen, thank you for your kind words. It’s fantastic to hear that your experience with us has stood out so positively. Tor will be especially pleased to know his support made a difference and that any issues were resolved … More
★★★★★ 5/5
GoogleWe’ve had the pleasure of working with Goodwin for several years, first through managing our property rental and more recently for the sale of our house. A special mention goes to Tor, who was outstanding in managing the day to day aspects of our rental. Her expertise and quick responses made everything so easy. Whether it was dealing with tenant queries or sorting maintenance issues, Tor was always on hand, ensuring everything ran smoothly
Tom was our main contact for tenant changes and the sale. He truly breaks the mould of what you expect from an estate agent, he is professional, knowledgeable, approachable, and always goes above and beyond. His attention to detail, clear communication, and personal touch made both the rental and sale process smooth and stress-free. We couldn’t be happier with the outcome and would highly recommend Tom and the Goodwin Team. Thank you!
Cara · 18 October 2024
Agent replied · 25 October 2024
Good morning, Cara - I do hope you are well. I just wanted to drop you a quick note to say thank you so much for taking the time to share the details of your recent experiences working with the team here at Goodwins. As a small family owned company it really does mean so much to us all to hear our efforts have met your expectations and that we were able to provide the help expertise needed. Your kind words about Tom and Tor were so nice to hear. Please do let us know if we can be of any further help in the future.
Kind regards,
Simon Burton, Director.
★★★★★ 5/5
GoogleCan not recommend Tom at goodwins highly enough in the sale of my nans property , he went above and beyond in every aspect. He also assisted in her purchase which went smoothly thanks to toms professionalism and knowledge. He communicated …
Lianne · 14 December 2025
Agent replied · 14 April 2026
Good afternoon, Lianne, thank you for your wonderful feedback. Tom will be delighted to hear that his support, communication and commitment made such a difference throughout both the sale and purchase. Going above and beyond for our … More
★★★★★ 5/5
GoogleReally appreciate that the whole process has been made so quick and easy. Tom was really polite and easy to talk to. Highly recommend (:
Liz · 14 March 2026
Agent replied · 14 April 2026
Good afternoon, Liz, many thanks for your lovely feedback. I’m delighted to hear the process was quick and easy for you. Tom will be pleased to know his approach made things comfortable and straightforward throughout. Thank you again for your recommendation.
Kind regards,
Simon Burton (Director)
★★★★★ 5/5
GoogleWe used Goodwins to sell our property in Stamford, the team was lead by Darren Christie who was assisted very ably by Tom Walster and Jane. We received a totally professional service from this team at Goodwins from the very start to the completion of our sale. The marketing of our property was very thorough and the photos and written details very appealing. Our house sold in just over a week so we were delighted with this and the remaining process was managed and delivered to a great standard making our experience completely stress free. I wouldn't hesitate to recommend Darren and his team to anyone in the Stamford area looking to sell their property, they were competitive and delivered on all their promises to us - many thanks guy's we were very satisfied customers.
Mark · 26 May 2024
Agent replied · 24 August 2024
Good morning Mark - just a quick note to say thank you for taking the time to share the details of your recent experience working with the team here. It is so nice to hear where we have been able to make this a slightly less stressful process and I am so pleased that Darren and the team were able to help bring this matter to an agreeable conclusion. Please do reach out in the future if we can be of any further assistance. Kind regards, Simon Burton (Director)
★★★★★ 5/5
GoogleI write as a Conveyancer who had the pleasure of working with Tom Walster of Goodwins during a transaction on behalf of mutual clients.
Tom is a real gem of an agent which is tough to find in this day and age. He went above and beyond, he couldn't have been more helpful in. keeping things on track! He was responsive and pro active at all times and just a genuine pleasure to work alongside!
Fingers crossed out paths cross again Tom !
Kayleigh · 26 April 2024
Agent replied · 24 August 2024
Good afternoon Kayleigh - I just wanted to drop a quick note of thanks for your having taken the time to share your thoughts on our service as a whole, and in particular Tom - clearly feedback from someone who works in the industry and as such can compare and contrast the full range of companies around is especially nice to hear as I think we all know this can be a very difficult process at times and having the right team around you is crucial. Hopefully our paths may cross again soon. Thanks again! Kind regards, Simon Burton - Director
★★★★★ 5/5
GoogleHaving worked with the team at Goodwin’s for several years across both Lettings and Sales I can high recommend and attest to a great service with regular communication and a genuine collaborative approach. The team are always available on the phone when needed but also provide plenty of regular updates via the portal and over email as required. Thanks for all your help over the years!
Steven · 14 March 2026
Agent replied · 14 April 2026
Good afternoon, Steven, many thanks for your continued support and for taking the time to share your experience. It’s great to hear that our collaborative approach and communication across both lettings and sales have stood out over the years. We really value working with you and appreciate your recommendation.
Kind regards,
Simon Burton (Director)
★★★★★ 5/5
GoogleI can't recommend Goodwins enough. Jane and Chris have been unbelievably helpful, extremely professional and willing to assist in every way possible. They go above and beyond all expectations.
Julia · 30 November 2025
Agent replied · 14 April 2026
Good afternoon, Julia, many thanks for your generous comments. Jane and Chris will be delighted to hear that their professionalism and willingness to assist made such a positive impact. We really appreciate your recommendation. … More
★★★★★ 5/5
GoogleFrom the beginning to securing our rental; Tom and the team at Goodwin’s went above and beyond for us. We have now been in the property a month and settling in has been so easy with the help of everyone.
As we are first time renters this was a process we were completely blind in, no call, email or message was too much for Tom as he fully accommodated us with any questions or queries we had with a fast response.
The team are a great happy bunch and that really shows through there efforts and quality they give everyone who walks through the door. You’ve all made this process a really happy memorable one! Thanks again everyone.
Caitlyn and Brydon
Caitlyn · 1 December 2023
Agent replied · 31 December 2023
Hi Caitlyn and Brydon - just a quick note to say thank you so much for taking the time to share your thoughts. It really is lovely to hear when things have gone well and the team all do really appreciate the feedback. Glad things went so smoothly for you and please do not hesitate to call us if you need any more assistance as you settle in to your new home. Thanks again. Kind regards, Simon Burton, Director
★★★★★ 5/5
GoogleHaving rented many properties previously, through a variety of agents, at best we have had satisfactory service. Goodwins well exceeded our expectations and showed us what a fantastic experience renting a property should be.
They listened, they genuinely cared, they responded quickly and maintained good lines of communication between them, us and the landlords.
Although Chris was the main person we dealt with and he was so professional and polite, everyone we had any conversations with in the office was always very helpful and friendly.
We only left the property because we bought a house but we have already agreed that we would be very likely to use Goodwins if we ever look to sell our current property and would recommend them to all friends and family.
Thank you for such great service.
Carina · 28 September 2023
Agent replied · 1 October 2023
Good afternoon Carina, I do hope you are well. Just a quick note to say thank you so much for taking the time to share your recent experience working with the team - it really does mean a lot to us all. We are a small local company and like to think we value service above all else really and try to treat people as we would want to be treated, but you never quite know if you hit the mark. I have shared the feedback with Chris and the rest of the team and would just take this opportunity to wish you well in your new home. Please do not hesitate to contact us if we can be of any further help either now or in the future. Kind regards, Simon Burton
★★★★★ 5/5
GoogleFantastic service, would highly recommend Goodwin. Lucy was absolutely amazing in helping us with our journey, she was always quick at responding and very professional.
Dawn · 30 November 2025
Agent replied · 30 December 2025
Good morning, Dawn, I do hope this note finds you well. Thank you so much for your kind words and for taking the time to share your experience. I’m delighted to hear that Lucy looked after you so well, she will be so pleased to know her … More
★★★★★ 5/5
GoogleWhat an incredible Estate agent to deal with. My parents bought through Goodwins. Nothing was ever too much trouble, always on hand with help and advice. Our main dealing was with Tom Walster who was extremely helpful and very knowledgeable with always keeping us up to date with what was happening. Would highly recommend Goodwins and will most definitely be looking at using their expertise and services in the future.
Thank you for turning one of life’s stressful events into a pleasurable one.
Kind regards to all the team
Dawn · 10 September 2023
Agent replied · 1 October 2023
Morning Dawn - I do hope this message finds you well. Just a quick note to thank you for taking the time to share the details of your recent experience working with us. We all know only too well that buying houses can be a very stressful process so I am pleased we were able to make things a little easier for your parents. It really does mean a great deal to the whole team when we know we have managed to help ease things and I will definitely pass on your kind thoughts to Tom as well. Thanks again. Kind regards, Simon Burton, Director.
★★★★★ 5/5
GoogleWe have been more than satisfied with the exceptional service provided by Goodwin Estate Agents. During a lengthy period a sale was eventually agreed. We were kept fully advised throughout the process. Special thanks to Jane for your efforts.We are convinced that without your help this sale would not have been concluded.
Norman · 1 December 2024
Agent replied · 8 December 2024
Good morning Norman - I do hope this message finds you well. I just wanted to drop you a quick line in response to your recent review of your time working with Goodwins, and in particular Jane, during the course of your recent property sale. I am fully aware that this proved quite a trying process for you in many ways, and I am so pleased that Jane was able to help you navigate through to a successful conclusion in the end. I would also thank you for your patience throughout this difficult transaction. Thank you so much for sharing your thoughts on the service you received and also for your kind gifts for Jane - it really does mean a great deal. Please do let us know if we can be of any help in the future. Kind regards, Simon Burton (Director)
★★★★★ 5/5
GoogleWe moved into our rented house two weeks ago, using Goodwin Property Services. All the staff we dealt with throughout the process of renting were exceptional. Tom, who was our first contact, was the perfect example of professionalism, head and shoulders above other agents I spoke with in Stamford. I can’t recommend highly enough Goodwin Property Services and I would like to thank in particular Tom, Lucy and Jayne.
Dirk · 22 May 2025
★★★★★ 5/5
GoogleWe sold our house in August 2024 after it had been on the market for 9 months, 4 with another estate agent and then 5 with Goodwin's. The difference in quality of marketing and service was astounding. We were updated frequently about online 'views', and the team facilitated in-person viewings. They went 'above and beyond' in helping us maintain the property while it was empty, even popping in to put the heating on when we were on holiday and the temperature plummeted. A big shout out to Tom and Darren - both were amazing! Thank you.
Lynda · 17 December 2024
★★★★★ 5/5
GoogleMy overall experience of dealing with Goodwins was outstanding! From the moment we viewed our dream home, Darren, Tom and Jane provided the most incredible level of service. When we saw the house we were not in good position to secure the property, but Darren and the team came swiftly to our aid, spending hours taking some incredible photo's of our house and developing a superb 3D video tour so that we could get our house on the market as quickly as possible. Goodwins managed to sell our house in under a week, at a price we were extremely happy with. They also then helped handle all the negotiations with the seller and supported us in navigating a protracted probate process, as well as complex deeds and covenants that arose from the searches. From the day we met, to the day I collected the keys (10 months later!) Goodwins were there at our side to help us through the process. I cannot thank Darren, Tom and Jane enough for the outstanding service I received, and I cannot recommend them more highly to others looking for a wonderful house buying experience.
Sarah · 5 February 2023
Agent replied · 5 July 2023
Good afternoon Sarah, I do hope you are well. Just a quick note to say thank you so much for taking the time to share your recent experience - it really does mean a lot to us all. We are a small local company and like to think we value service above all else really and try to treat people as we would want to be treated, but you never quite know if you hit the mark. I have shared the feedback with Darren, Tom and Jane and would just take this opportunity to wish you well in your new home. Please do not hesitate to contact us if we can be of any further help either now or in the future. Kind regards, Simon Burton
★★★★★ 5/5
GoogleThe most friendly helpful service I have ever had in property rental the team are all very accommodating, kept us informed every step of the way and since moving in to our dream home the ongoing care I have to say is the most modern efficient system I’ve known in many years of rental. For part of a large group you still feel looked after by you local team and not lost in a sea of clients. Full marks to the stamford Letting’s team in every way.
With special thanks to Tom for putting up with me and going the extra mile and also to Lucy for taking over from Tom with our ongoing tenancy.
Morganna · 5 February 2023
Agent replied · 5 July 2023
Morganna - thank you so much for your sharing your kind comments on your recent experience. It is always lovely to hear when people have such a positive experience - as a smaller independent agent we know how important it is that we match our words with deeds in a market dominated by national companies and franchises with perhaps slightly deeper pockets to throw at advertising. Having people like Tom & Lucy who will go the extra mile is central to our ethos and I am so pleased that everything worked out so well for you. Thanks again and do let us know if we can do anything more in the future. Kind regards, Simon Burton
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