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★★★★★
38 reviews across 1 platform
11 Silver Lane, Stamford & Bourne PE9 2BT
Part of Belvoir, see every office.
Belvoir's Stamford & Bourne office at 11 Silver Lane is rated 4.1 out of 5 across 38 reviews on 1 platform, including 38 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Stamford & Bourne office, from every platform, shown as written. First names only.
5/5
GoogleGives us great peace of mind knowing that our property is completely managed in such capable hands while my husband & I live abroad .Everything is taken care of and we are kept informed .Worth every single penny as any queries from our tenant are sorted out promptly plus our property is routinely checked by Di on a regular basis with photos & a report sent to us . Thankyou Luke, Di & Stacie .We would not be without you . Chris & Greg Deavin ( landlords )
1/5
GoogleThis review is from a tenant perspective. I don't feel Belvoir S&B to care about the tenants and found their service rather unprofessional. As young (19 & 20) first time renters, information was held back regularly with the understanding we were naive. Your paperwork is outdated and information on it also outdated; which resulted in a lot of back-and-forth emails. Assured short hold tenancies do not require any notice as we were still in the stage of the fixed term, however you insisted on 60 days notice trying to keep us for longer, rejecting the 51 days we offered (which was a polite non-required courtesy). Notice to terminate is required when transferred onto a periodic tenancy which we were not yet on. We were not informed of the final inspection date and time; but your email still said that we were present! £45 to dust skirting that had been thoroughly cleaned a couple days before is a mikey take. I found Rosie C to not posses a solid knowledge of the job and I found Di D to be untrustworthy and one to take advantage of young renters. Can't remember most of the unpleasant experience as it was a while ago now, but we will for sure not be using you again.
Please contact us directly with your concern so that we can address it for you. Please call us on 01780 723333
5/5
GoogleReally Happy to deal with Belvoir. Very supportive staff. Special thanks to Jasmine.stiff who do work on my application.
5/5
GoogleI would highly recommend Luke and his team, knowledgeable, friendly and always happy to help!
Thanks Sam!
1/5
GoogleAppalling experience, I am happy that it did happen before renting. A viewing was arranged with someone with Gmail account, I went to see the flat and waited for 20 minutes, no call no apologies nothing. I called the agent and after 5 attempts I managed to speak with a guys called Huseyin Nasif who said there was another appointment and he could only reschedule the viewing for next week. I wonder why the property is available since October.NegativeResponsiveness, Quality, Professionalism
1/5
GoogleWe've been with a lot of estate agents in the past, but never seen any as poor as this one. The 60 days notice period is absolutely ridiculous, where every other agent uses 30 days. The staffs here are simply untrustworthy. If anyone is stuck with them, please use only emails because they will simply deny anything that they said/ you reported over the phone. The main issue with this agent is that they support the landlord more than the tenant even if the landlord is in the wrong, so if you are a tenant I would strongly recommend staying as far from this agent as possible. Note to Belvoir: Please don't comment asking to get in contact to solve my issues because there has been over hundreds of phone calls and emails, and I am simply tired of it.NegativeResponsiveness, Quality, Professionalism, Value
1/5
GoogleOnly because I cant give 0 stars. Currently going through the complaints procedure. 15 days why.
Hello Carl, I understand your frustration as your complaint goes under investigation. Until a resolution has been met, we remain limited to what we can discuss on a public domain but we would like to provide more context to you and potential readers of this review. After reviewing the information we currently have, it is unfortunate that your boiler experienced a leak 2 months after our final inspection. As a Let Only client, we only provide services at the beginning and end of the tenancy, whilst the general management remains your responsibility. Our final inspection was taken the day the tenancy agreement ended in the presence of the tenant and was confirmed by you as satisfactory. I understand you are not content with the property’s condition at this moment in time since viewing the property 3-months after the report was given to you. I sincerely hope we are able to find a resolution. In the meantime, we wish you the very best with the sale of the property.
1/5
GoogleThis review is from a tenant perspective. I don't feel Belvoir S&B to care about the tenants and found their service rather unprofessional. As young (19 & 20) first time renters, information was held back regularly with the understanding we … More
Please contact us directly with your concern so that we can address it for you. Please call us on 01780 723333
4/5
GoogleDi and Luke at Belvoir in Stamford were helpful and professional and managed the transition from one tenancy to the next efficiently and courteously despite a tight 48-hour turnaround.
5/5
GoogleLuke and Di are very friendly and extremely helpful. I've know Luke for a good few months now and he's always happy to give insightful advice on increasing property value and all aspects of being a landlord. I can't recommend them highly enough.
Thanks for the great review Andy!
5/5
GoogleKnowledgeable of the local market and very approachable. Wouldn’t hesitate to recommend Luke.
5/5
GoogleAs a landlord I entrust Belvoir Letting Agency to be the first point of contact when dealing with any queries concerning the rental property which they manage for me. They offer an efficient and personal service to both me and my tenant, informing me of changes in relevant legislation and advising me of my responsibilities. Their service gives me peace of mind. .
5/5
GoogleAmazing!. they was so helpful and was always at the end of the phone to help with any problems or questions we had. Massive thanks to the team.
It was our pleasure, Alex. Enjoy you’re new home!
4/5
GoogleThank you and credit to the Stamford/Bourne Belvouir team. Their usual prompt response to concerns raised as a tenant is simply amazing!. They go the extra mile calling to ensure issues have been resolved to satisfaction after repairs are carried out. Professional in their approach and that with a personal touch. will say 'good to deal with'.
1/5
GoogleAppalling experience, I am happy that it did happen before renting. A viewing was arranged with someone with Gmail account, I went to see the flat and waited for 20 minutes, no call no apologies nothing. I called the agent and after 5 … More
5/5
GoogleHave only dealt with Di from the Bourne office and she has been brilliant. Great communication and it so refreshing in this day and age to get exemplary customer service, she is a real credit to the business. Have recommended Belvoir to a number of people and will continue to do so.
5/5
GoogleWhen I was first looking for a house to rent in Bourne, Di couldn't if been more helpful with tinging me with possible properties and even letting me view after 5pm. When ever I have been in to the Bourne office, both Di and Amy couldn't of … More
5/5
GoogleI have used Belvoir lettings for almost 10 years. I have always found there service to be professional and efficient. The staff have been great at keeping me up to date with the current status of the property they manage for me and are always polite and helpful.
5/5
GoogleI have absolute confidence Belvoir. They look after my properties and the interests of my tenants and myself with the utmost professionalism. Their experience makes their advice invaluable and their expertise allows me to relax and enjoy my retirement in sunny Spain. Thank you Belvoir.
5/5
GoogleSpeedy, helpful service throughout. Highly recommended.
Thankyou Simon!
5/5
GoogleUsed Belvoir Bourne for 8 years now and have always found them to be extremely competent at what they do, they have managed my property for all of that 8 years and I would recommend them to any prospective landlord.
5/5
GoogleBrilliant, I had a great experience with Belvoir and Luke and Di are excellent, very swift and painless process which had me in my new place in no time. Thank you!
5/5
GoogleAlways helpful and polite. Can always get hold of them via email or a phone call. Good communication with inspections where they always give you plenty of notice and arrive on time.
5/5
GoogleLuke and Di are absolutely fantastic,best letting agents I've ever dealt with,a pleasurable experience from beginning to end,thankyou guys very much we are now settled in our new home ☆☆☆☆☆
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Stamford & Bourne office has 38 reviews across 1 platform: 38 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Belvoir Stamford & Bourne is rated 4.1 out of 5 across all 38 reviews, and 4.1 out of 5 on Google from 38 reviews, checked 9 October 2026.
Belvoir Stamford & Bourne, 11 Silver Lane, Stamford & Bourne PE9 2BT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.