Bridgfords Stalybridge reviews

★★★★★ 1/5

Google

Was warned about Bridgfords being the worst in the business and had first hand experience. Just glad we never bought through them in the end. Rude, lacking basic customer service and courtesy, don’t bother ringing you back, make up daft excuses, the list goes on. Best was one of their colleagues eating breakfast at her desk. I mean come on, that’s basic isn’t it. First impressions etc! Not interested in you unless you’re using their products/services. Awful experience, keep clear

Karley · 17 April 2025

★★★★★ 1/5

Google

Quite pushy to use their in house services, and when I did - I was charged extra fees as they set me up with different in house solicitors. There was also a missed appointment during the process where I'd arranged childcare for nothing? Had to use Bridgfords as the property I was buying was through them, but wouldn't sell through them.

Aaliyha · 13 October 2025

★★★★★ 5/5

Google

Couldn't recommend Victoria the mortgage consultant enough. She really has helped us every step of the way even with stuff unrelated to the mortgage. Anything i dont understand about the buying process I can just ask Victoria.🥰🥰🥰🥰 …

Emma · 27 November 2025

★★★★★ 1/5

Google

If I could give less I would, they contracted me after I put my house on with someone else, not sure where they got my details from. I said no as I had a bad experience with Bridgefords before. Didn't ask what this was, but talked over me asking if I knew what cooling off meant so I could drop the estate agents I was already with! Despite me asking them to not contact me again, continued to send me post and call. Awful.

Nicola · 13 December 2025

★★★★★ 5/5

Google

From the beginning of our house hunting journey, Bridgfords Stalybridge were by far the most helpful and supportive. With the huge help from Stacy, we got an offer accepted on our current home. Stacy also put me through to Vicky who has been nothing but a star when it’s come to finding us the best mortgage deal to suit our requirements. Overall, the process was very long but accompanied with great service from Richard, Caitlin and the team. Can’t thank Bridgfords enough for their patience and support throughout our journey. :)

Tin · 25 August 2023

★★★★★ 5/5

Google

We got the keys to our first ever home outside of renting on Monday and we’re so excited to get to the stage where we can move in officially. Many thanks to Caitlin for being the one to show us around the property and get the ball rolling on the process and my gratitude goes out to Victoria for walking us through our mortgage plans. Without you both we wouldn’t be at this stage. Thankyou so much. Josh, Helen and Bernie the cat x

Josh · 25 August 2023

★★★★★ 1/5

Google

Stacy was pretty awful to deal with and she is evidently incompetent at her job. Not only did she waste our time but didn't even bother try to offer any other viewings. Completely uninterested in being a little bit helpful. I would give 0 stars if this was an option.

Holo · 18 February 2025

★★★★★ 1/5

Google

We had high hopes when first signing up to Bridgfords in Stalybridge but that soon changed. I asked numerous times for a copy or my copy of the contract we signed on 31st March. Despite being told that they had to request it from HR I still haven't received it to this present day 8th August 2025. We were promised feedback on how the listing was performing but again this never materialised. On signing we were told that our property would be featured on Rightmove again this did not happen. On the 25th June they emailed me about a prospective viewing, I messaged back to find out if the initial contract period was up - it was so i set out clearly in writing that I wanted to take the property off the market with them and the reasons why. Despite doing this I had a further call on the 4th July asking for another viewing where I specifically set out that I had asked them on the 25th in writing to take the property of the market. Despite this my property is still listed on Rightmove with them today 8th August. Oh and I still don't have a copy of the contract. Extremely poor and disappointing service, everything promised 'sales pitch' never materialised - I would not recommend them at all.

Holly · 29 August 2025

★★★★★ 5/5

Google

Excellent Professional service. A huge thank you to Stacy and her team, especially Ellis. Thank you for your advice and guidance, very much appreciated. Your knowledge and enthusiasm were 2nd to none. I would strongly recommend this agency and team to sell or buy a property. Nothing was too much trouble! Excellent Service! Kind regards Anne

Anne · 19 October 2024

★★★★★ 5/5

Google

All the team were amazing throughout the sale of my property especially Stacey who went far and beyond to keep me updated and supported me with any advice needed The rest of the team were very helpful over the phone when Stacey wasn't in and resolved the problem straight away Thanks for being fantastic estate agents and hope you enjoyed your choccies 👍 would definitely recommend to anyone and will be using them in the future

Rachel · 25 August 2023

★★★★★ 1/5

Google

Despite best efforts chasing for answers from one of their staff members and three subsequent chasers to the branch manager, and on every occasion their promise to follow up, I was completely ghosted. If they did not want the business, they should have the integrity to reply at minimum. Complete waste of time.

JL · 3 April 2026

★★★★★ 5/5

Google

We cannot thank Stacy, Rick, Caitlin and Vicky enough for what they have done for us the last few months :) we found our dream home and they saw how important this house was to us and they did absolutely everything and more to ensure we purchased this house. Thank you for going above and beyond and even putting up with my daily phone calls & million questions! We would definitely recommend Bridgefords Stalybridge :)

Hayley-louise · 25 August 2023

★★★★★ 5/5

Google

Would absolutely recommend this company for those looking to buy/sell their home. It began with us finding the house we loved online back in January, we spoke to Stacy who was dealing with the property and she was so lovely and professional in getting us booked in quickly for a viewing. We had a laugh over common interests while at the property and she sold it perfectly to us. She didn’t rush us or make us feel under pressure, which we’ve felt previously with other estate agencies. We had our one year old little girl with us which can often be a struggle and Stacy remained calm and collected while talking over toddler babble and whinges. Bridgfords Stalybridge were dealing with the property that we wanted to buy and we ended up selling through Bridgfords in Denton (just due to the area) meaning your company had full control over our sale and purchase. Which was the best decision we’d made! I can’t sit here and say I am an easy client, Infact I was probably one of the most annoying. However, Stacy was always so informative on the phone when we were asking questions, and she was so on the ball with every bit of the process. Even “dumbing” it down for us folk who don’t speak the world of property! She has followed up on absolutely everything making sure she calls back as soon as any progress has been made to keep me in the loop. You can tell in the way she speaks and the way she acts she’s incredibly experienced at what she does and she has years of knowledge and expertise. As well as a generally all round lovely attitude. She has done nothing short of a miracle, as if it wasn’t for Stacy and her active role in our house process then unfortunately we wouldn’t be moving as quickly as we are doing. I want to extend my thanks to the whole team at Bridgfords as in Stacys absence you have all been super lovely and courteous over the phone in helping me and my partner out. I’ll absolutely recommend you to anyone looking to buy/sell. Thank you so much for helping us buy our dream house, and a super huge thank you to Stacy for absolutely everything else in between!

Courtney · 25 August 2022

★★★★★ 5/5

Google

Rarely say this but we have just experienced a flawless service from an estate agent!!! Everything was handled excellently from start to finish. We never had to chase them up (in fact they chased us up once!) and we couldn’t have possibly hoped for a smoother process in an way. Thanks to Richard who handled our sale. Would definitely recommend and will be using them again. The Latchayyas.

Samantha · 25 August 2023

★★★★★ 5/5

Google

As a first time buyer I'm really happy with how fast the whole process has took just over a month to get a repossession house. From first contacting Caitlin and Lucy have been amazing throughout helping process with emails and constant check ups. As well Victoria has been massive factor, in really helping me in getting me the mortgage and with getting offer set very quick and helped with further questions through whole process. Really happy thanks again.

Nathan · 25 August 2022

★★★★★ 5/5

Google

Stacey & her team Rosie & Jess have been amazing! They have worked so hard to sell our property we had a hiccup last minute they kept us positive & found another buyer within days we can only say a big thank you for all there hard work brilliant team

Kay · 17 February 2026

★★★★★ 1/5

Google

All 3 agents in the firm had an attitude problem. (Stacey and 2 other white women) Well done on being the most problematic women, no surprise there. Avoid if you can. Don't know what's happened to all the good women sales agents but this is just embarassing and degrading for women who genuinely do their jobs. Also avoid using their solicitors, they are just as problematic. Don't fall for the nice act they portray in the beginning, they only want your money.

Sonia · 17 April 2025

★★★★★ 5/5

Google

Excellent customer service from the start of the sale to the end, Richard and Nathan were always available for support and guidance, and promptly responded to any queries highly recommend them

J · 17 April 2025

★★★★★ 5/5

Google

Dealing with Ellis for my first house purchase was a delight, it was refreshing to experience an estate agents that wasn't completely biased and was upfront and honest about where documents/processes were and chasing all the relevant people. Thank you Ellis!

Alex · 19 October 2024

★★★★★ 5/5

Google

Cannot thank the team here at Bridgfords enough! Very professional and worked quick and efficiently to a fast approaching deadline. Caitlin and Richard were constantly in contact with us the whole way through and Caitlin really pushed to meet the deadline; we completed on the last day before my offer expired! I was able to view the property on a number of occasions and I can finally say I have my first home for my new family.

Francesca · 25 August 2021

★★★★★ 5/5

Google

We cannot thank Bridgefords enough for there fantastic service. Richard who valued our property is professional friendly and polite and advertised our property with style. Stacy and Caitlin work tirelessly for there clients, we cannot praise these ladies enough. If something needs doing they do it, no messing about. Bridgefords are the best,, could not recommend them enough.

Raymond · 25 August 2023

★★★★★ 5/5

Google

The team at Bridgfords Stalybridge have been helpful and informative throughout with clear communication. They sold our house very quickly. Without a doubt the best money we spent during this process was hiring Pam Huq, the countrywide mortgage advisor that operates out of Bridgefords Stalybridge. Pam was excellent at breaking down and explaining in layman's terms the baffling world of mortgages. Pam was always available to answer our questions, from the simplest to the most complex, and responded very quickly via email. On a number of occasions Pam went beyond her remit in order to help us with questions we had about other areas of our sale/purchase. I would thoroughly recommend speaking to Pam about your mortgage needs.

Edwin · 25 August 2020

★★★★★ 5/5

Google

An Estate Agency That Absolute Pleasure To Deal With. We have viewed a property recently with this agent and from initial contact (by email) it was an incredible experience. Kaitlin was sealing with us to arrange a viewing, she was polite, great communicator, demonstrated great deal of initiative. Kaitlin was there on Saturday morning, before appointed time of 9am, with property's doors open, printouts ready with property particulars and a land registry map. Excellent service guys! Keep up great work! Also thanks to Ellie and Richard, you are the super team!

Richard · 25 August 2020

★★★★★ 5/5

Google

I would just like to thank Eli and Richard at the Stalybridge Branch for their help in our purchase of one of their properties. From setting up the initial viewings so quickly to managing the process through to completion, they were efficient and thorough. Their professionalism was highlighted even more so when compared to the agents who were selling our property. I would highly recommend Bridgfords to anyone wanting to buy or sell their property without hesitation. Thank you again!

Jenny · 25 August 2020