Trusted Agent profile · Alsager
★★★★★
554 reviews across 3 platforms
8 Crewe Road, Alsager, Stoke on Trent, ST7 2ES
Bridgfords's office in Alsager, at 8 Crewe Road, is rated 2.6 out of 5 across 554 reviews on three platforms, including 107 Google reviews rated 4.7.
Every review we hold for the Alsager office, from every platform, shown as written. First names only.
1/5
TrustpilotSuch a pain from start to end
Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.
5/5
TrustpilotI had best service
I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.
1/5
TrustpilotWaste of time!! Don't use them
Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.
5/5
GoogleExcellent service from very friendly staff. Would recommend
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving used all the local estate agents over the years for both buying and selling, I would now always just use Bridgefords.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
1/5
GoogleKeep on getting letters of these people about sales of my house don't want them to sale my house .Dont like this type of COLD SALES THANKS!! WHICH I THOUGHT WAS AGAINST THE LAW!!
Good Morning Mick, Thank you for taking the time to provide your feedback. If you wish for canvassing to stop on your property, you can provide further details to privacy@countrywide.co.uk and we can assist you with your request. Kind regards, Maryjane.
1/5
TrustpilotDon’t trust them with money
I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people
1/5
TrustpilotWhat a disgusting company
What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
1/5
TrustpilotBridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
TrustpilotGreat service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
1/5
YellBiggest waste of space you can image
Bridgfords are easily the biggest joke of an estate agent anyone can deal with. I wouldn't recommend them for anything. All the company wants to do is charge you for absolutely everything under the sun. Just save yourself the trouble and avoid this bunch of jokers at all cost no matter, how nice the house it! (Would give zero stars if it let me)
1/5
TrustpilotActively worsen the relationship…
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
TrustpilotProfessional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
5/5
GoogleEveryone very helpful, friendly and prepared to go that little bit further. I would recommend to any one wanting to buy a house.
Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
5/5
GoogleHandled our house purchase/sale with great efficiency and professionalism. A joy to work with.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
5/5
GoogleBought a house from bridgefords so impressed by there service...special mention for sue kept me informed all the way would definitely recommend
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
