Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBad communication with stupid…
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Greg · 14 April 2018
Agent replied · 28 October 2024
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
★★★★★ 5/5
TrustpilotFast and efficient
Reeds rains Rhyl, very fast and efficient! Service is fantastic. Tom brown in-particular has kept us in the loop from every update.
Kirsty · 2 July 2024
★★★★★ 5/5
TrustpilotI am happy to say that they are really…
I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.
Sunil · 17 July 2024
★★★★★ 5/5
TrustpilotService very good especially as covid…
Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job
Darren · 6 July 2021
★★★★★ 5/5
TrustpilotI have recently moved into a rental…
I have recently moved into a rental property with Reeds Rains Blackpool. Following the viewing, the girls in the office were great and kept me updated throughout. I got my keys on Friday and couldn’t be happier to be in my new home! Thanks again.
Jade · 21 November 2022
★★★★★ 5/5
TrustpilotTwo houses sold within two weeks if…
Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion
Mr · 19 September 2024
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
Emma · 30 August 2018
★★★★★ 5/5
TrustpilotExcellent service 👏
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Catherine · 28 August 2022
Agent replied · 28 October 2024
Thank you for your 5 star review!
★★★★★ 5/5
TrustpilotAll viewings were handled by Reeds…
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
Nigel · 10 July 2024
★★★★★ 1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Elske · 11 February 2022
Agent replied · 28 October 2024
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotSelling family home
We were selling our late mother’s house and received excellent service from all at Carrickfergus branch great advice and were kept informed all the way through the process.Would have no hesitation in recommending this team.
P · 13 September 2023
★★★★★ 1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Cbartle · 1 May 2018
Agent replied · 28 October 2024
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
Darren · 3 July 2024
★★★★★ 5/5
TrustpilotSmooth and easy process - very professional
We have just bought and then rented out a house through Reeds Rains in Acomb.The process with them has been smooth and problem free, despite what’s been going on with Covid and also us living overseas. Jordan and Alex have been super helpful and professional, can’t fault them at all.Thank you for all your hard work guys!
Adele · 20 November 2020
★★★★★ 5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Christine · 2 August 2022
Agent replied · 28 October 2024
Thank you
★★★★★ 5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
STEVEN · 22 September 2021
★★★★★ 5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
Pete · 12 January 2022
★★★★★ 5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
Caz · 5 July 2023
★★★★★ 5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
Molly · 3 July 2020
★★★★★ 5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Customerlynne · 28 February 2023
Agent replied · 28 October 2024
Great to read your review <3
★★★★★ 5/5
TrustpilotGreat communication and efficiency in…
Great communication and efficiency in supporting me with the sale of my property.Highly recommend
CG · 15 October 2024
★★★★★ 3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
Dawn · 27 September 2022
★★★★★ 5/5
TrustpilotGreat local knowledge and the staff…
Great local knowledge and the staff really listen to what you say. I had 3 viewings and 2 offers ( one accepted) in 4 days so Reeds Rains obviously do their homework in marketing properties to the right people. Highly recommended.
Mrs · 14 February 2023
★★★★★ 5/5
TrustpilotHazel Grove
Laura went above and beyond for us to secure a lovely property to rent.
Alanna · 6 April 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
