Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat support in buying land in the…
Great support in buying land in the Southwest. excellent team, good communication and easy to deal with. Thanks
Nick · 31 January 2024
Agent replied · 27 October 2024
Thank you so much for your feedback. It is always good to hear about customers' positive experiences with us.Best wishesSuzanne VickeryKnight Frank Customer Experience
★★★★★ 5/5
TrustpilotFantastic Customer service
Fantastic Customer service with excellent levels of communication all done in a timely manner.
PD · 18 April 2024
Agent replied · 27 October 2024
Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ
★★★★★ 5/5
TrustpilotCharlie at Knight Frank was a pleasure…
Charlie at Knight Frank was a pleasure to work with. Very professional and made the process as stress free as possible. I would definitely recommend and use again in the future.
Gia · 20 December 2024
★★★★★ 5/5
TrustpilotEhteshaam From knight Frank has…
Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant
Wilson · 6 March 2024
Agent replied · 27 October 2024
‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotStine put a lot of effort into trying…
Stine put a lot of effort into trying to find us a place, which we really appreciated.
Patrick · 8 February 2024
Agent replied · 27 October 2024
Dear Patrick, It has been a pleasure to work with you. I am ready to assist you anytime in the future!All the bestStine
★★★★★ 5/5
TrustpilotGood quality service
Quick response to inquiries, kindly support .
泰紀濱野 · 9 August 2024
Agent replied · 27 October 2024
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
Mrs · 13 March 2024
Agent replied · 27 October 2024
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
★★★★★ 5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
J · 26 June 2024
Agent replied · 27 October 2024
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
★★★★★ 5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
A · 24 November 2022
Agent replied · 27 October 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
★★★★★ 5/5
TrustpilotAlways great service by Catrin Baker
Nadia · 15 August 2024
Agent replied · 27 October 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
★★★★★ 5/5
TrustpilotThere have been quite a few changes in…
There have been quite a few changes in the Property Manager for my apartment recently, which can be a bit of a pain. However, I'm really glad to be working with Jason Chu as he is very responsive and polite. Keep up the good work Jason!
Min · 21 July 2020
Agent replied · 27 October 2024
Dear Min, Many thanks for the kind and encouraging feedback. I very much look forward to collaborating with you for the many years to come. Best wishes, Jason
★★★★★ 5/5
TrustpilotThanks for the great service
As usual, the team at Knight Frank provided a timely, friendly and efficient service. Thank you.
Graham · 31 January 2024
Agent replied · 27 October 2024
Thank you ever so much, Graham. It is a pleasure assisting you. Ehteshaam
★★★★★ 5/5
TrustpilotAlways responsive and helpful.
B.E · 9 September 2024
Agent replied · 27 October 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
★★★★★ 5/5
TrustpilotVery professional
Very professional, personal and extremely helpful service from Knight Frank. Thanks for making it so easy.
Alexander · 25 January 2024
Agent replied · 27 October 2024
Thank you Alexander, for your kind review. It was an absolute pleasure finding you a new home. Tasha
★★★★★ 5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Alan · 15 July 2024
Agent replied · 27 October 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Clare · 10 July 2024
Agent replied · 27 October 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
★★★★★ 5/5
TrustpilotProactively follows up and responds timely
Vinnie from Renewals proactively follows up on matters and give timely responses. Keep it up!
Tee · 7 February 2024
Agent replied · 27 October 2024
Dear Leong,Thank you very much for your kind words.It has been a pleasure to assist you through the process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotHelp with paying rent
The experience was great because of quick answers and a very friendly and solution driven approach!
Max · 17 January 2024
Agent replied · 27 October 2024
Thank you Max for your kind words. It was a pleasure assisting you. Ehteshaam
★★★★★ 5/5
TrustpilotThanks for Jason!
Thanks for Jason!! He helped me a lot!! And so thanksful have property manager ask him!!
Hu · 16 January 2024
Agent replied · 27 October 2024
Hi Hu Thank you for your review! Glad I was able to help here, should you need anything else please do not hesitaety to reach outKind Regards,Jason
★★★★★ 5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Silvano · 27 February 2024
Agent replied · 27 October 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
★★★★★ 5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Eunice · 21 June 2024
Agent replied · 27 October 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
★★★★★ 5/5
TrustpilotFriendly professional efficient
Liz · 15 October 2025
★★★★★ 5/5
TrustpilotRenewal
Good experience with Vinnie from Renewals who kept the ball rolling even while on vacation
MPST_1961 · 28 January 2024
Agent replied · 27 October 2024
Dear Marcus,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery happy with the excellent property…
Very happy with the excellent property management service provided by Chervon Pierre. She is always proactive, responsive and insightful in her advice. I would strongly recommend her.
Michael · 21 February 2023
Agent replied · 27 October 2024
Thank you very much for your kind and positive words Michael. It has been a pleasure working with you and managing your property for many years. Best wishes, Chervon
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