Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJames and Oriel were incredibly helpful…
James and Oriel were incredibly helpful and, unlike most other agents we have dealt with, did not push us to make ever higher offers to secure the property. They were a delight to deal with and we will certainly be using them in future when it comes to letting our own property.
Chris · 17 April 2024
Agent replied · 27 October 2024
Thank you for the kind review, Chris.Please do let us know if we can help with anything else at all.Best wishes,James & Oriel
★★★★★ 5/5
TrustpilotBig thanks to Laura and Harriet
Big thanks to Laura and Harriet for all their help in recently finding us new tenants for our rental property. As always, they handled the whole process very professionally, keeping us fully updated on all matters throughout. Thanks again!
Susan · 22 November 2024
Agent replied · 27 October 2024
Hi Susan, Thanks so much for the kind words! It was a pleasure working with you as always. Wishing you all the best with the tenancy and look forward to working together again in the future. Kind regards, Harriet and Laura
★★★★★ 5/5
TrustpilotGreat service
Katie S has been superb throughout our rental property search. Friendly, prompt and extremely clear when communicating what could otherwise be quite complicated! Thanks Katie and thanks Knight Frank for being so efficient and making this a smooth process so far.
Jodie · 22 October 2024
Agent replied · 27 October 2024
Dear Jodie,Thank you so much for such lovely feedback, it has been such a pleasure working with you and Jemma!Best wishes,Katie
★★★★★ 5/5
TrustpilotCovent Garden Review
We have been in this apartment since November 2021. Lee Murad has been our managing agent for all this time. He has been first class in every measure. He has been polite and courteous, he has kept us informed of all issues impacting the tenancy and he has been respectful of our privacy.
John · 26 March 2024
Agent replied · 27 October 2024
Thank you John for your review. It is a pleasure working with you, and I look forward to the years to come. Lee
★★★★★ 5/5
TrustpilotJamie-Leigh and the Knightfrank team
I have been dealing with Jamie-Leigh and her team from knightfrank for a number of years now and I can truly say she has been brilliant throughout the process of renting our property I would highly recommend dealing with Jamie-Leigh and the Knightfrank team.
Eamonn · 4 September 2024
Agent replied · 27 October 2024
Dear Eamonn,Thanks for your kind review and for remaining such a loyal client.It has been a pleasure to help you with the last four tenancies and we look forward to helping you again in the future.All the best,Jamie-Leigh
★★★★★ 5/5
TrustpilotEllie Fieldwick is a star!
I cannot rate Ellie Fieldwick highly enough - her attention to detail, professionalism, enthusiasm & passion shone throughout the sales process. She genuinely cares & we would not hesitate to recommend her or work with her again in the future. Thanks Ellie & Knight Frank!
Susanna · 13 August 2024
Agent replied · 27 October 2024
Thank you for trusting us with the sale of your beautiful home. It’s been a pleasure to work with you, and we really appreciate your kind comments.All the best, Ellie & the Knight Frank Oxford team
★★★★★ 5/5
TrustpilotThanks to Mark and the team at the…
Thanks to Mark and the team at the Exeter office for all their hard work in dealing with the sale of our parent's house. It was smooth sailing all the way, with great advice at every stage of the transaction.
Patrick · 1 November 2024
Agent replied · 22 November 2024
Thank you so much for your feedback Patrick. It was lovely dealing with you and your beautiful home. If you need anything else in the future, do let us know. Best wishesMark and the Knight Frank team
★★★★★ 5/5
TrustpilotAwesome and Wonderful Experience
Awesome and Wonderful ExperiencePost moving into the property as well. The experience has been truly amazing. My property manager Anik Ruparelia has been extremely helpful. Has been very patient with my questions and always has provided me the required details. Thank you so much for all your help:) Regards,Sri Bharat
SRI · 13 May 2024
Agent replied · 27 October 2024
Thank you for the kind review Sri Bharat! We will continue to assist you as best as we can.Best wishes,Anik
★★★★★ 5/5
TrustpilotI had the pleasure of using Knight…
I had the pleasure of using Knight Frank especially Sarah Rynne and Sam from the Wapping office twice, who were super professional, responsive, and supportive. Their communication was always clear and made the entire leasing sign up and setup seamless. Highly recommend. Thank you, Sarah and Sam, much appreciate all the support.
Amir · 3 April 2024
Agent replied · 27 October 2024
Hi Amir,Thank you so much for your kind review. We both really enjoyed working with you again and we wish you all the best in your new home!Sarah & Sam
★★★★★ 5/5
TrustpilotKnightFrank Experience
James was a pleasure to deal with from start to finish. He was very accommodating when organising viewings, went out of his way to answer any question we had at every stage of the process and provided useful advice alongside this. A very professional and personable experience!
Leah · 2 July 2024
Agent replied · 27 October 2024
Thank you so much for the kind review, Leah.It was a very smooth process, so thank you for your cooperation.Please do let me know if I can help with anything else in the future.Best wishes,James
★★★★★ 5/5
TrustpilotMove in arrangements
Move in process was smooth, Kyrsten - my dedicated manager was very kind and helpful throughout the process.
Mahesh · 4 September 2026
Agent replied · 22 September 2026
Hello Mahesh,
Thank you for your kind words, we hope you enjoy your new home. If you need anything further let me know.
Kind regards,
Kyrsten
★★★★★ 5/5
TrustpilotExcellent experience overall
Excellent experience overall - fantastic availability, communication, support and attention to detail throughout the whole process!
Adrian · 17 September 2026
Agent replied · 22 September 2026
Thank you so much for your incredibly kind words. It was an absolute pleasure helping you with the sale, and thank you for your patience and perseverance. I’m delighted that I could make the process feel a little less stressful along the way.
William and the Knight Frank Oxford team
★★★★★ 4/5
TrustpilotThe office quickly responds to & fixes…
The office quickly responds to & fixes issues with communication between ourselves & Knight Frank. Much appreciated. Daniel Lloyd is our new Property Manager & we’re very happy with how any problems at our property are now being sorted out immediately. Daniel has been very helpful & again very much appreciated.
Jayne · 16 April 2024
Agent replied · 27 October 2024
Hi Jayne thank you for your review its very much appreciated. It’s a pleasure working with you providing the support and assistance for you and the tenant.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotExcellent rental experience
My experience with Knight Frank was excellent. The rental process was smooth and efficient. Mark Batty was responsive and helpful whenever I had questions, ensuring a seamless experience. Additionally, Shannon Adjei facilitated the deposit return quickly and without any issues. Overall, I highly recommend Knight Frank for their professionalism and excellent service.
Alex · 27 March 2024
Agent replied · 27 October 2024
Thank you Alex, for your really kind words. I am so glad we were able to help swiftly. We hope to be able to help you soon. Shannon and Mark
★★★★★ 5/5
TrustpilotBrigette from renewals is excellent
I have dealt exclusively with Brigette from renewals and Brigette has been very professional. Brigette has kept me informed , ensured I have a good renewal contract and she has handled issues quickly and clearly. I am more than happy with the service provided
Michael · 20 August 2024
Agent replied · 27 October 2024
Dear MichaelThank you for your kind words and it was a pleasure assisting with the renewal. I am pleased we agreed it swiftly. Kind regardsBrigette
★★★★★ 5/5
TrustpilotExcellent Agent, Perfect Staff
I've rented my property for 3 years under Knight Frank. Their staff are really nice and kind, especially Jocelyn Zhang. She helped me a lot with all sorts of issues I met when I moved into this apartment. Perfect agent!
William · 18 October 2024
Agent replied · 27 October 2024
Hi William, Thank you so much for your kind words! I appreciate your feedback and will continue to provide the same level of service as always!Jocelyn
★★★★★ 5/5
TrustpilotJames Szalay went above and beyond to…
James Szalay went above and beyond to help us find a property and have the offer accepted. He worked out of hours to help us achieve a positive outcome and I was very impressed with the way he conducted the negotiation. Thank you James!
Fernanda · 14 August 2024
Agent replied · 27 October 2024
Thank you for the review, Fernanda.It has been a pleasure assisting you with your search, so far, and I am sure that you will love your new home.Very best,James
★★★★★ 5/5
TrustpilotOutstanding service
Henry is our property manager; he is incredibly proactive, thorough and efficient. It is reassuring knowing that he will do everything possible to provide us with the highest level of service possible. We love living where we live, and have both been so impressed at the quality of our experience.
Dan · 24 April 2024
Agent replied · 27 October 2024
Thank you, Dan, for your kind words. I will continue to focus on offering high-quality service and making sure you are satisfied as my client and tenant. Thank you once again. Henry
★★★★★ 5/5
TrustpilotExcellent attentive service from the…
Excellent attentive service from the start to the completion.
Would recommend highly.
Mr · 7 October 2026
Agent replied · 10 October 2026
Dear Alan,
I'm very grateful for such kind words, and thank you for being such a loyal repeat client. Enjoy the new chapter and keep in touch.
Best wishes
Ross and the Knight Frank Tunbridge Wells team
★★★★★ 5/5
TrustpilotFirst Class understanding and care
First Class understanding and sensitivity from Mark Proctor and his fantastic Team at Knight Frank, Exeter. Having bought through them, I knew the experience of selling through them would be as seamless and thrilling as it has been. Mark knows the South West like no other and has a heartfelt passion for this magical part of the world.
Liz · 14 October 2025
Agent replied · 27 October 2024
Thank you so much Liz. That is incredibly kind of you. We thoroughly enjoyed dealing with you, as a client, and I hope we can help in your next steps. It was such a privilege to deal with your home, and we are also delighted with the result!
Very best wishes
Mark and all of us at Knight Frank Exeter
★★★★★ 5/5
TrustpilotAbsolute Pleasure
Beth is extremely professionally and aligned to our needs as a family. She has high EQ and is a pleasure to deal with. The house search for us has been made easy and enjoyable because of Beth's patience, understanding and proactiveness. She is always available and has been amazing in her support and guidance.
Ravesh · 26 January 2024
Agent replied · 27 October 2024
Hi Ravesh, thank you for your kind words. It has been a pleasure working with you, and I’m sure we will continue to work together in the future. Best, Beth
★★★★★ 5/5
TrustpilotKatie has been fantastic to deal with
Katie has been fantastic to deal with. Extremely approachable and empathetic to my needs and requirements. She has kept me updated along the whole multi-month process in helping me to find a home. I wish more estate agents were like her!
Jamie · 20 October 2025
★★★★★ 5/5
TrustpilotSmooth renting experience
Generally haven't had any major issues as a tenant. Paperwork was prompt and property was as advertised and shown. Brigette from Renewals helped with setting up the renewal smoothly and without surprises, so no worries for the forseeable future.
Stefan · 16 October 2024
Agent replied · 27 October 2024
Dear StefanThank you for your kind words. I am pleased we concluded the renewal swiftly and smoothly.Kind regardsBrigette
★★★★★ 5/5
TrustpilotExcellent Customer Service
I write to share a good experience I had with Mr Philip Dunn at Knight Frank. Philip has been very helpful in following up promptly and professionally on issues that to me is entirely beyond my control. Being a landlord from afar, Philip gives me peace of mind and i do want to give a high commendation to his service.
Lee · 21 August 2023
Agent replied · 27 October 2024
Dear Melanie, thank you for your kind words. It really does mean a lot. It is a pleasure to work with you and to look after your property. Kind regards,Phillip
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