Trusted Agent profile · Stafford
★★★★★
1,354 reviews across 2 platforms
17 Salter Street, Stafford, ST16 2JU
Butters John Bee's office in Stafford, at 17 Salter Street, is rated 4.3 out of 5 across 1,354 reviews on two platforms, including 285 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
TrustpilotExtremely efficient and helpful
Extremely efficient and helpful. Got a tenant in less than a week.
Dear Karen Thank you for the positive review. It has been a pleasure working with yourself. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotUsed BJB for rental
Used BJB for rental - received fantastic service, they even turned up to work half an hour early to give me the keys to the house upon completion as I had one of those mornings where I had to be at 2 places at once!
5/5
TrustpilotVery good
Very good. Kept me well informed throughout the sale of my house.
Thank you so much for your kind words, especially with regards to keeping you well informed throughout the process. I am glad that you are pleased. If you need any assistance in the future, please feel free to contact us.Kind regardsPhil JonesBranch Manager.
5/5
TrustpilotI had Stacy help me out over a problem…
I had Stacy help me out over a problem with a leaky roof in the bad weather, she was prompt and helpful and couldn’t do enough. A few days later all sorted I would happily recommend the service I received. Thanks
5/5
TrustpilotRemoving the Roadblocks
After encountering some hurdles in an application process with another property, BJB really helped me remove the roadblocks and provide me with what I needed to continue.Debbie Ashford-Thom moved heaven and earth to help me complete my application. Fantastic customer service.
4/5
TrustpilotI'll rate them 4 stars because there…
I'll rate them 4 stars because there was some issues with the house we rented, which lead me to think that they really don't check if everything works, other than that our agent Lucy and all others did a great job
5/5
TrustpilotWonderful member of staff who was very…
Wonderful member of staff who was very helpful with us today regarding selling a property ( name could of been Natalie). Made it sound so easy and straight forward. Thank you for your time today, most certainly will recommend!
5/5
TrustpilotHigh recommended trust agency
High recommended trust agency Layla she's very helpful will allways recommended
Dear Ilyas Komurcu, Thank you for leaving such great and detailed feedback about your experience with butters john bee Winsford estate agents. Thank you again for your star rating!Regardsbutters john bee Winsford
5/5
TrustpilotEfficient service at BJB
I have been dealing with Andy Pass at BJB and I must say he is very professional. He is always quick and organised and resolved my recent issue immediately and with the outcome I was hoping for - highly recommended.CreweLandlord
5/5
TrustpilotReally good agency
Really good agency,Lucy from BJB help us with everythink, thanks
Dear Stefan, Thank you for your kind review about Lucy and our team, we really appreciate it. Kind regards, Lettings Branch Manager
5/5
TrustpilotHappy with the service
Happy with the serviceJenna is polite helpful and efficient
Dear Stephen,Thank you for taking the time to review the service you have received from us in the Winsford office. I am happy to read that you found the service to be efficient and wish you and your new tenants all the very best of luck.Do let us know if we can be of any further assistance with any future properties.Kind regards,Jenna StelfoxLettings Manager
5/5
TrustpilotChanelle Smith
I speak with Chanelle from Wolverhampton BJB on a weekly basis - she is a lovely person to deal with, nothing is too much trouble, and she has a can-do attitude - a real credit to your company.
5/5
GoogleRating only, no written review.
5/5
TrustpilotJust had a very positive experience…
Just had a very positive experience with Andy Pass (Property Manager). I required assistance responding to number of questions I received from my buyer. Andy, responded quickly and went over and above what I expected. Thanks again Andy! Adam
5/5
GoogleExcellent service, friendly staff, would highly recommend,
Hi Julie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Many thanks, BJB Stafford
5/5
Trustpilot12 Beck Road
Excellent service & very helpful. Would strongly recommend.
Dear Mark Thank you for your review on the great service you have received from the BJB Newcastle Branch. Kind RegardsAbigail IliffLettings Manager
5/5
TrustpilotGood communications and prompt listing…
Good communications and prompt listing achieved early interest and sale despite difficult market conditions for viewings. Friendly, competent team were a pleasure to deal with - would certainly use them again - if the need arises!
5/5
TrustpilotAfter having difficult tenants
After having difficult tenants, BJB turned the situation around with their customer service and knowledge of the industry. Stacey O’Hara and Andy Pass exceeded my expectations with their professional support and advice. I would highly recommend BJB.
5/5
TrustpilotI have a couple of properties rented…
I have a couple of properties rented out and managed by this company mainly dealing with hayley kelly from the start who was very helpfull, informative, polite and friendly.Very good customer service and I'd recommend her to anyone.
5/5
TrustpilotOverwhelmingly straightforward
Lisa led the process with ease, patience and overwhelmingly straightforward. The liaison was at it's best and she worked well for me as a buyer but also balanced with that of the seller to progress the sale to completion. Highly recommended.
5/5
Trustpilotexcellent service and an excellent…
excellent service and an excellent letting agent
Valentin, thank you so much for the positive review!
5/5
TrustpilotQuality service from Chelsea at…
Quality service from Chelsea at Newcastle
Hi Tracy Poxon, we are very happy to have provided you with such a positive experience!
5/5
TrustpilotCharlotte Foden came to photograph my…
Charlotte Foden from the Stafford branch came to photograph my rental property and within 24 hours the property was online and she was already booking viewings. Very impressed with such a speedy and professional service, thank you!
5/5
TrustpilotVery professional!
Very professional and a great company!! Nothing is too much!! My main contact has been with Chanelle Smith. I cannot thank her enough for all her support. Very much an asset to this company. Pauline
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Stafford won Gold; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stafford.
