Trusted Agent profile · St Ives · Cambridgeshire

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Maxine Lester Residential Lettings St Ives reviews

4.4

★★★★★ Great

301 reviews across 2 platforms

12 Station Road, St Ives, Cambridgeshire, PE27 5BH

Maxine Lester Residential Lettings's office in St Ives, Cambridgeshire, at 12 Station Road, is rated 4.4 out of 5 across 301 reviews on two platforms, including 296 Google reviews rated 4.4.

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4.4 / 5

296

Reviews on Google

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Landlords2 reviews

5.0 / 5 I have been a customer of Maxine Lester, for a number of years and have always found everyone I have dealt with there to be friendly, professional and polite ...Anthony, 26 May 2017Read all 2 from landlords

Tenants3 reviews

3.7 / 5 Having spent the last 3 years with Maxine Lester as my letting agent, I would definitely recommend these guys. Maxine Lester and all the staff have always ...Kevin, 23 June 2017Read all 3 from tenants

Awards

Industry awards

Maxine Lester Residential Lettings St Ives is among The Negotiator Awards 2025 winners.

Negotiator Awards winner in two years: 2025, 2018.

Negotiator Awards by year, 2018

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

Maxine Lester Residential Lettings St Ives is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

Lettings Agency of the Year Awards

Maxine Lester Residential Lettings St Ives is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winner in four years: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2015 to 2012

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: ESTAS
ESTAS

ESTAS

Maxine Lester Residential Lettings St Ives won ESTAS awards in five years, most recently 2025.

ESTAS winner in five years: 2025, 2020, 2019, 2018, 2017.

ESTAS awards by year, 2025 to 2017

  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in PostcodeESTAS Best in Postcode 2025: PE27, Lettings (Landlords & Tenants)

  • 2020 1 Gold, 1 Silver and 1 Best in County ESTAS 2020 winners

    • GoldESTAS 2020: Lettings (Landlords), East OF England
    • SilverESTAS 2020: Lettings (Tenants), East OF England
    • Best in CountyESTAS 2020: Cambridgeshire, Lettings (Landlords)

  • 2019 1 Gold, 1 Silver and 1 Best in County ESTAS 2019 winners

    • GoldESTAS 2019: Lettings (Landlords), East OF England
    • SilverESTAS 2019: Lettings (Tenants), East OF England
    • Best in CountyESTAS 2019: Cambridgeshire, Lettings (Landlords)

  • 2018 1 Gold, 1 Silver and 2 Best in County ESTAS 2018 winners

    • GoldESTAS 2018: Lettings (Tenants), East of England
    • SilverESTAS 2018: Lettings (Landlords), East of England
    • Best in CountyESTAS 2018: Cambridgeshire, Lettings (Tenants)
    • Best in CountyESTAS 2018: Cambridgeshire, Lettings (Landlords)

  • 2017 2 Silver and 1 Best in County ESTAS 2017 winners

    • SilverESTAS 2017: Lettings (Tenants), East of England (Bedfordshire, Cambridgeshire, Huntingdonshire)
    • SilverESTAS 2017: Lettings (Landlords), East of England (Bedfordshire, Cambridgeshire, Huntingdonshire)
    • Best in CountyESTAS 2017: Cambridgeshire, Lettings (Tenants)

Source: ESTAS winners lists, as published, linked by year.

Reviews

Every review we hold for the St Ives office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Rosu · 5 February 2021

Agent replied

Hi Teodor - thanks for the 5 star review for the Maxine Lester team! Matthew

4/5

Google

Rating only, no written review.

Jacob · 24 January 2021

Agent replied

Thanks for the review! Matthew

5/5

Google

Rating only, no written review.

Josh · 31 August 2020

Agent replied

Thanks! a Lovely 5 stars!

1/5

Google

Rating only, no written review.

Punky · 1 August 2020

Agent replied

Sorry you feel only 1 star. We can't identify who you are and how you worked with us. I'd be pleased to learn more about your experience if you'd like to get in touch. matthew.lester@maxinelester.co.uk

4/5

Google

Rating only, no written review.

Tobi · 2 July 2020

Agent replied

Thanks for the 4 stars! Matthew

5/5

Google

Rating only, no written review.

Lyn · 2 July 2020

Agent replied

Hi Lyn. Thanks for the 5 stars! Matthew

1/5

Google

Rating only, no written review.

Rachel · 31 October 2019

3/5

Google

Rating only, no written review.

Philip · 31 October 2019

Agent replied

Hi Philip. Thanks for your review. We last spoke with you 6 months ago - we'd be pleased to hear what prompted your review after so much time and why just 3 stars! Thanks Matthew

5/5

Google

Rating only, no written review.

David · 31 October 2018

Agent replied

Thanks for the review David! Matthew

5/5

Google

Rating only, no written review.

Santa · 31 October 2018

Agent replied

Hi Santa - thanks for the 5 stars!

1/5

Google

Rating only, no written review.

James · 31 October 2017

Agent replied

Hi James - sorry but we don't know who you are and what we have done (or not done) to cause a low score. Any chance you can get in touch (matthew.lester@maxinelester.co.uk or 01480 494939) to give us a bit more information about who you are so we know you are one of our customers. Thanks Matthew

5/5

Google

Rating only, no written review.

Krystal · 31 October 2017

Agent replied

Hi Krystal - thanks for the feedback. Matthew

5/5

Google

Rating only, no written review.

Aleksy · 31 October 2016

Agent replied

Thanks for the five stars! Matthew

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Maxine Lester Residential Lettings's Google reviewsLeave Maxine Lester Residential Lettings a review

Questions about Maxine Lester Residential Lettings St Ives

What do tenants say about Maxine Lester Residential Lettings St Ives?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Kevin wrote: "Having spent the last 3 years with Maxine Lester as my letting agent, I would definitely recommend these guys. Maxine Lester and all the staff have always ..."

Has Maxine Lester Residential Lettings won any awards?

Yes. Maxine Lester Residential Lettings won Silver for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 24 other industry awards since 2012.

Reviews may appear on more than one platform.

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