Every review we hold for the St. Ives office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMadeleine from the St Ives office was fantastic - knowledgeable, engaging and professional. What we really liked is that she quickly got a good grasp of what we are looking for, but equally kept us open-minded with respect to properties we didn't think we would like! Instead of just letting us in to the properties - she explained everything inc local surroundings but more importantly she asked questions to gain more understanding of us and our needs. A real asset to HL - Thank you Madeleine!!
Melanie · 27 February 2023
Agent replied · 28 May 2023
Thanks so much for taking the time to write such an amazing review Melanie! So great to hear about how helpful our team have been and we agree, Maddy is awesome! Thanks again Melanie.
★★★★★ 5/5
TrustpilotI recently bought a property through My…
I recently bought a property through My Place In Cornwall and I couldn’t have been more impressed. Candice was warm and friendly from our first meeting. She is a true professional, providing regular updates on whole chain which enabled my buying experience to be stress free. The closer we came to completion Candice was calling daily which was really appreciated. I would highly recommend My Place In Cornwall and in particular Candice. Thank you. We are now enjoying every aspect of our gorgeous new home.
Michelle · 10 October 2019
Agent replied · 28 May 2023
Dear Michelle, thank you so much for your lovely review. It means so much to the team to know you were happy with the service provided and that you are happy in your lovely new home. We don't expect you will ever look to move, but if you do, just let us know as we would love to work with you again! Best wishes to you.
★★★★★ 5/5
TrustpilotOur Experience with MyPlace Estate Agents
We have found that MyPlace Estate Agents (with special thanks to Jacqueline White) to be very helpful and has kept us fully informed of the progress in respect of our sale and purchase. She has also been very proactive in chasing the relevant parties for updates and information which I believe has helped enormously to push the process along and to end up with a positive outcome.
Hayley · 3 March 2021
Agent replied · 28 May 2023
Thank you so much for your lovely review, which is very kind of you and very much appreciated. I am so pleased that you’ll be finally moving into your new home next week. it has been a pleasure to work with you and sincerely wish you much happiness in your new home and life ahead. Best wishes, Jacqueline and the team.
★★★★★ 5/5
GoogleJust picked the Keys up to our New House which we bought through Harding & Laity. A really professional and friendly team. We dealt with Jack & Karen and both were excellent, so quick to respond and help us find our place in St. Ives. I would highly recommend them.
Simon · 9 March 2023
Agent replied · 7 July 2023
Hi Simon & Jo, thank you so much for your kind words and taking the time to write us such a glowing review, it was a pleasure to work with you. Feel free to contact us in the future if you require any estate agency assistance! Thanks again!
★★★★★ 5/5
GoogleJust picked the Keys up to our New House which we bought through Harding & Laity. A really professional and friendly team. We dealt with Jack & Karen and both were excellent, so quick to respond and help us find our place in St. Ives. I would highly recommend them.
Simon · 27 February 2023
Agent replied · 28 May 2023
Hi Simon & Jo, thank you so much for your kind words and taking the time to write us such a glowing review, it was a pleasure to work with you. Feel free to contact us in the future if you require any estate agency assistance! Thanks again!
★★★★★ 5/5
GoogleMark H wrote:
'I am a return customer to Harding Laity based on the outstanding, customer oriented attention offered when I first bought the property I have just sold using Harding Laity as my choice of agency. There is nothing beyond this team in meeting every need and ensuring a successful and happy transaction on both sides of the sale, seller and buyer. The last sale was a particularly complex transaction and the team at Harding Laity made it lighter and easier work for all parties. I would most definitely return for the customer experience alone. Delighted!'
After successfully selling a property with the Harding Laity St Ives team which completed in January 2023.
Dan · 27 February 2023
★★★★★ 5/5
TrustpilotFirst class service - thank you
Buiyning a property in the midst of a global health pandemic was never going to be easy but Candice was super throughout. Such a lovely person who is fab at her job and does everything she says she will do and more. Returns calls and emails promptly and has a perfect balance of professionalism and friendliness.
D · 7 July 2020
Agent replied · 28 May 2023
Thank you so much for your lovely review. I'm so pleased you were happy with the service provided during such difficult circumstances! I'm even more delighted you were able to move into your gorgeous new home to start a new life with your family. Myself and the team love what we do and reading reviews like yours reassure us that it is all worth it, and this is why we do what we do! Wishing you all the best of everything for the future, Candice
★★★★★ 5/5
GoogleThe team at Harding Laity Estate Agents were fantastic in helping us find our perfect home in St Ives. Their local knowledge and quick communication were on point. Wouldn't hesitate to use them again. Thanks!
Seth · 27 February 2023
Agent replied · 28 May 2023
Glad we were able to assist yourself and Lorna, Seth! It was a pleasure to help you find your St Ives home. Thanks for taking the time to write your review, we appreciate it!
★★★★★ 5/5
GoogleThe service provided by the Harding Laity team is superb! From valuation and marketing to completion they are engaged, proactive and walk alongside you every step of the way - they are all consummate professionals! The sale of our property was complex and took considerably longer than normal but the staff ensured that communication never faltered and they remained positive, upbeat and supportive throughout. They mediated tricky situations and kept the whole transaction moving forward, despite the many, many potential problems raised during the process. They were diligent, determined, always responsive and went above and beyond! We cannot thank them enough. I would wholeheartedly recommend Harding Laity to anyone selling their home or purchasing a property in Cornwall.
Lyn · 7 May 2023
Agent replied · 28 May 2023
Wow what a glowing review Lyn, thanks so much for taking the time to write these words! It was a pleasure to work with you and we really do appreciate your business. Thanks again Lyn!
★★★★★ 5/5
TrustpilotThank you to all at my place estate…
Thank you to all at my place estate agents especially Will & Candice. They were very professional but friendly and helpful throughout the whole process. Doing great video tours for when we couldn't physically get my mum to see the property. Nothing was too much trouble. thanks again.
Liz · 31 March 2021
Agent replied · 28 May 2023
Dear Liz
Thank you so much for your lovely review. It has been an absolute pleasure working with you and we are all delighted you are settling into your beautiful new home. We hope to work with you again in the future and hop to assist all your friends and colleagues who are looking to sell or buy!
All the best, from Candice, Will and the team.
★★★★★ 5/5
TrustpilotIf you want an estate agent that goes…
If you want an estate agent that goes that extra mile for their clients, this is the company you want to sell with. Very professional and their team members are always keeping your sale on track. Thanks Jacqueline and Candice, your the best. Ella and Will thanks for always helping out.
Customer · 12 March 2020
Agent replied · 7 June 2026
Thank you so much for your lovely review. We are all so pleased you were happy with the service we provided, and we hope to help you again in the future. Best wishes.
★★★★★ 4/5
TrustpilotQuality assured.
After a slightly slow start Candice and Jacqueline were great and a pleasure to work with - kept us informed at every stage in the procedure and liaised efficiently with buyers and solicitors etc......Would recommend.
Joy · 9 December 2019
Agent replied · 28 May 2023
Thank you so much for your lovely review Joy, it was a pleasure working with you too, and indeed it was a shame the start was a little slow due to the legals! We hope to work with you again in the future and wish you all the very best.
★★★★★ 5/5
TrustpilotExcellent estate agents, can not recommend enough.
All of the staff at My place in Cornwall have been excellent without exception. The brochure of the house was lovely and very professional, and the team went over and above to find a buyer for my property. At the beginning of lockdown on the day of exchange my buyers pulled out through no fault of anyone else, purely to do with COVID-19. My place were immediately on the case, they contacted previous interested parties and in fact obtained me a buyer extremely quickly. They were tenacious in chasing things up, kept me fully informed and supported me through any problems. I would most definitely recommend them.
LS · 24 June 2020
Agent replied · 28 May 2023
Thank you so much for your review. It was an absolute pleasure working with you and we are delighted you were happy with the service provided. We wish you all the best for your new home and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotSetting the standard that others should follow.
Candice Nicholson at My Place in Cornwall provides the kind of service that all estate agents should do. She keeps her clients informed every week by email of the precise situation with their property and informs them of exactly what is happening with all other properties in the chain - which is equally important. In doing so she removes the stress associated with selling a property. You always know where you stand, where any hold ups may be and what time scales towards completion are expected. Well done Candice. You set a standard that all others should aspire to.
Mr · 9 October 2019
Agent replied · 28 May 2023
Dear Alan, thank you so much for your review, it means so much to me and the team to hear how happy you were with the service we provided. We aspire to offer the absolute best customer service we can and will continue to do so. I very much hope we can assist you in the future and wish you all the very best.
★★★★★ 5/5
TrustpilotJacqueline White has been very very…
Jacqueline White has been very very helpful and kept us informed throughout the whole process. We can’t fault the service she has given. Thank you so much.
Ian · 2 April 2021
Agent replied · 29 July 2025
Dear Ian
Thank you very much for your lovely review. It has been a pleasure working with you during your purchase and we wish you all the best for your lovely new home.
★★★★★ 5/5
TrustpilotWe cannot fault My Place from start to…
We cannot fault My Place from start to finish they have been excellent. The presentation of our property was truly superb. Which resulted in best offers on the table. They have kept us informed all the way through the process and it did turn out to be lenghty (due to lockdown) . I would recommend them whole heatedly and would have no hesitation in using My Place again. Thank you to all staff.
Jean · 11 November 2020
Agent replied · 28 May 2023
Thank you so much for your lovely review Jean. I'm so pleased you were happy with everything as it was a challenge for us all during some stages due to the lockdown! But we got there and all parties are delighted. Wishing you all the best of everything for the future, Candice
★★★★★ 5/5
TrustpilotAmazing from start to finish
Amazing from start to finish - It’s hard to put into words - Harding Laity managed to do what no other agent could and sold our house after 13 years of it being on and off the market - they were professional, understanding and patient with us throughout the whole process - I thoroughly recommend them to anyone wanting to sell their house.
Elaine · 25 June 2021
Agent replied · 29 July 2025
Dear Elaine, thank you so much for your kind review. It has been an absolute pleasure working with you and we are delighted to have helped you achieve your goal. Wishing you and your family all the best for the future and we hope to work with you again.
★★★★★ 5/5
GoogleLove Harding Laity, St Ives. Highly professional & knowledgable team whilst providing a personal, friendly service. Always available to us & worked hard to get the best outcome for our property. Wonderfully creative brochure & online info. They made the sale of our home a pleasurable experience. Highly recommend.
E · 7 February 2023
Agent replied · 28 May 2023
Thanks so much for your kind words! We appreciate your review and we’re thrilled you found your experience with us so positive! Thank you!
★★★★★ 5/5
TrustpilotOne word to describe this agency, "Outstanding" in their field.
I cannot recommend this Estate Agent enough, nothing was too much trouble. I had a particular challenging sale and all the staff were consummate professionals in handling each step of the process. I will be going out of my way to promote them to anyone looking to buy or sell a property. One word to describe them all, "Outstanding" in their field.
Mark · 20 January 2021
Agent replied · 28 May 2023
Thank you so much for your kind review Mark. It has been an absolute pleasure selling your property and we are delighted you are now able to move into your new home, and your buyer is vey excited to be moving in. We hope to work with you again in the future and look forward to assisting all your friends and colleague who are looking to sell or buy!
All the best, from Candice and the team.
★★★★★ 5/5
TrustpilotExcellent customer service
We first saw Jaqueline who valued our property. She was extremely professional and knowledgeable. We had 4 estate agents value our house but chose My Place in Cornwall as we felt their rate was value for money along with being a company we felt comfortable giving access to our home and finding a buyer. The sale itself took no time at all!
Caroline · 24 July 2019
Agent replied · 28 May 2023
Thank you so much for your lovely review Caroline. We are so delighted you were happy with the service we provided and we would love to work with you again! We hope you will be really happy in your new home and wish you all the very best.
★★★★★ 5/5
GoogleThe friendly staff at Harding Laity found us our ideal property and helped us secure the purchase in just a few months. They kept us informed and assisted where possible throughout the whole process. We would recommend them.
Rob · 27 February 2023
Agent replied · 28 May 2023
Amazing feedback, thanks for taking the time to write the review Rob. We’re thrilled you had such a great experience with the team at Harding Laity!
★★★★★ 5/5
TrustpilotI have recently used my place to buy a…
I have recently used my place to buy a property, first expectation was very professional we met Will and he was very helpful nothing was to much for him, along with Candice she was fantastic at getting in contact with the solicitors and pushing them to pull there finger out,
James · 11 May 2021
Agent replied · 29 July 2025
Thank you for your kind review James, we really appreciate it and are delighted we could help you on your journey to moving into your fabulous new home. All the best to you and your family from all the team at My Place.
★★★★★ 5/5
TrustpilotSale of property
We were really happy with the service we received from Harding/laity. Their communication was excellent. Kept us fully informed and feedback on viewing the same day. Nothing was too much trouble, very friendly and approachable staff. Nothing negative to say which is rare. Thank you all so much.
Wendy · 1 September 2021
Agent replied · 29 July 2025
Dear Wendy, thank you so much for your lovely review. Our team work really hard to ensure every client receives a high level of customer care. We hope to work with you again in the future and wish you all the very best.
★★★★★ 5/5
TrustpilotPurchase of property at Williams House
We found both Will & Candice,subsequently,to be both professional & supportive at a time of great change with Covid19.We have no hesitation in recommending them as we eventually completed about three weeks later than originally envisaged when at the beginning of the crisis completion in a reasonable timescale looked very unlikely
Mary · 11 May 2020
Agent replied · 28 May 2023
Dear Mary
Thank you so much for your lovely review. It was an absolute pleasure working with you and we are delighted your purchase could complete despite the pressure of lockdown! We are sure you will thoroughly enjoy your new home, and wish you and your family all the very best.
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